Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 57 562 published reviews
5 48,7k 85% 4 3 525 6% 3 1 527 3% 2 1 053 2% 1 2 766 5%

Summary of reviews

The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.

Reviews 1 and 5 stars

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C
Choque S.
Rating: 5 out of 5
My grandchildren love the personalized water bottles.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
E
Elena
Rating: 1 out of 5
I never received the goods
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Response from Petit-Fernand
Good morning Elena, We are very sorry, Our customer service has contacted you to help you. Chiara, Petit-Fernand ??
M
Marc B.
Rating: 5 out of 5
Quality of the product purchased and fast delivery.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
N
Naudy
Rating: 5 out of 5
Order exactly as requested. Fast delivery
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
M
Marine G.
Rating: 5 out of 5
Fast, efficient and quality labels
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
R
Roman K.
Rating: 1 out of 5
Just because they use terrible Chronopost, deliver the shipments incorrectly and the only response we got - "sorry".
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Response from Petit-Fernand
Hello, your order has been successfully sent to the specified address. Unfortunately, we are not dependent on Chronopost and are not responsible for the problem if the delivery company decides to deliver your order to another location. So we are indeed sincerely sorry. You can refuse the delivery so that it is returned to us. We can then resend your order if you wish. Have a nice day, Elise, EsIstMeins
V
Valérie
Rating: 5 out of 5
Fast delivery, very pretty self-adhesive labels that hold up well to machine washing and tumble drying, I'm delighted with my purchase.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
P
Pellegrin M.
Rating: 5 out of 5
Nice results not disappointed
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
S
Sandra F.
Rating: 5 out of 5
I'm very happy with my purchase, the labels don't come out in the wash or dryer. I also bought a personalized water bottle, it's superb?
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
M
Manu
Rating: 5 out of 5
Creation is extremely intuitive and the ordering process very easy.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
A
Appointaire Y.
Rating: 5 out of 5
Fast Glues well
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
R
Ruth V.
Rating: 1 out of 5
I still haven't received my order
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Response from Petit-Fernand
Hello, Thank you very much for your email. We have already dealt with your complaint by e-mail and have resent your order. We hope you like it. Have a nice day, Elise, C-MonEtiquette
G
Garage G.
Rating: 1 out of 5
I never got what I paid for.
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Response from Petit-Fernand
Good morning, We are very sorry, Our customer service has contacted you to help you. Chiara, Petit-Fernand ??
P
Pascale
Rating: 5 out of 5
Fast and compliant
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
V
Virginie G.
Rating: 5 out of 5
Received fairly quickly, as per photos
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
O
Ousta C.
Rating: 5 out of 5
Perfectly satisfied
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
F
Fabiani S.
Rating: 5 out of 5
As always excellent
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Response from Petit-Fernand
Good morning Serena, We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
T
Tiffany D.
Rating: 5 out of 5
I love the labels, they're good quality and hold well to the fabric. Lots of choices, which is great.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
S
Serge N.
Rating: 5 out of 5
Labels ordered Delivered 48 h later.tres bon produit
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
M
Miss R.
Rating: 5 out of 5
Good choice, turned up on time, have used previously and they work well.
Response from Petit-Fernand
Hi! We're overjoyed to hear your positive thoughts! Thank you for choosing us! ?? Warmly, Chiara, Petit-Fernand
L
Launay M.
Rating: 5 out of 5
Order delivered very quickly and exactly as described The personalisation of the gift is superb
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Clarissa
Rating: 5 out of 5
Beautiful products
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
L
Laura
Rating: 5 out of 5
I have been buying labels for both clothes and objects for years now and my evaluation is always excellent , both as quality, aesthetics and durability. Thank you keep up the good work!!!!
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Response from Petit-Fernand
Good morning Laura, We are so glad you enjoyed your purchase! Your satisfaction means a lot to us! ?? Regards, Chiara, Petit-Fernand
C
Chloé A.
Rating: 5 out of 5
Super quality and quickly reviewed
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
Cécile G.
Rating: 1 out of 5
I followed all the instructions and after the first wash and dry, everything came off.
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Response from Petit-Fernand
Hello, We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
S
Sg
Rating: 5 out of 5
Good service, received items quickly
Response from Petit-Fernand
Hi! Thanks for the awesome feedback! We're thrilled to have happy customers like you! ?? All the best, Chiara, Petit-Fernand
A
Aurelie P.
Rating: 5 out of 5
Satisfied with my order and the quality of the product
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
P
Pappada M.
Rating: 1 out of 5
I did not receive them
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Response from Petit-Fernand
Dear Maria Antonella, Our team has arranged to send you a new order at our expense, we hope it will arrive soon ?? Chiara, Petit-Fernand
S
Simona V.
Rating: 5 out of 5
All correct and they send you everything you need to proceed very efficient
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Response from Petit-Fernand
Good morning Simona, Every message from you fills us with joy! We thank you for always choosing Petit-Fernand! ?? Love, Chiara, Petit-Fernand
A
Amandine L.
Rating: 5 out of 5
Practical, easy to use and, above all, customizable.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Cecile O.
Rating: 5 out of 5
Very well done site and fast, efficient customer service.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Coralie T.
Rating: 5 out of 5
I contacted customer service following an order that I did not receive, I had a professional and very fast exchange.
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Response from Petit-Fernand
Hello, Thank you for your comment, we're always here to help you in any way we can. Have a nice day, Elise, C-MonEtiquette
A
Amy
Rating: 5 out of 5
Great customised items, fast shipping, very happy customer
Response from Petit-Fernand
Hi! We appreciate your positive message! Can't wait to serve you again! ?? Thanks, Chiara, Petit-Fernand
T
Tania
Rating: 5 out of 5
Fast processing and shipping. Lots of choices.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
A
Ana M.
Rating: 5 out of 5
Very good choice
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
Client
Rating: 5 out of 5
Fast and efficient. I recommend the clothing labels
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
A
Audrey D.
Rating: 5 out of 5
Always satisfied with c-mon étiquette labels. Already the 3rd order! The labels hold well, are pretty
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Response from Petit-Fernand
Hello, Thank you so much for your positive review! Have a nice day, ? Elise, C-MonEtiquette
P
Pm
Rating: 5 out of 5
Good quality and beautiful product
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
D
Daniel D.
Rating: 5 out of 5
Fast home delivery
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
J
Jean-Baptiste P.
Rating: 5 out of 5
Fast delivery
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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