Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 233 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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paolo C.
Rating: 5 out of 5
I had a problem with shipping...promptly resolved with excellent professionalism and care for the customer..thanks to customer service especially the very kind Chiara.
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Response from Petit-Fernand
Good morning Paul, thank you very much for your comment regarding customer service. The opinion of our customers is important to us. Chiara
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Linda González Proaño
Rating: 1 out of 5
I have not received anything, and no one contacts me after several attempts to contact me.
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Response from Petit-Fernand
Good morning, We are sorry for this anomaly of delivery by Correos. We will contact you this morning to help you as soon as possible. Hello, Camille Petit-Fernand
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Flora
Rating: 5 out of 5
Everything went very smoothly. I had a reception problem with LaPoste and the service was very understanding. I highly recommend this site.
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Federica
Rating: 5 out of 5
Labels well made and arrived in very short time
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Sonia Lozano
Rating: 5 out of 5
I had a problem with the delivery and they solved it quickly and satisfactorily.
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your message ? Hello, Camille Petit-Fernand
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Nader A.
Rating: 5 out of 5
Everything is great I can only recommend it.
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Response from Petit-Fernand
Thank you for your order and your rating. ? We wish you a nice day. Elise, ItIsMine
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Sonia Oli
Rating: 5 out of 5
They are great and although they took a while to arrive, now that I have them I love them.
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Response from Petit-Fernand
Hi Sonia, We are delighted to hear that you like them! ?? Good morning, Camille Petit-Fernand
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Iry T.
Rating: 5 out of 5
I am always super satisfied with the quality and selection.
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Response from Petit-Fernand
Thank you for shopping with us and for your review. We are very pleased that you are satisfied with our products. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
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Eleonora A.
Rating: 1 out of 5
My order never arrived
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Response from Petit-Fernand
Good morning Eleonora, one of our operators will contact you within the day to find a solution together. Good day, Chiara Petit-Fernand
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Delphine Roge
Rating: 5 out of 5
Always great! I use the labels all the time for objects, clothes and shoes. Nothing moves even in the dishwasher or washing machine/dryer. This year I also ordered some lunch boxes and they look great! Fast and free international delivery, a real plus!
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Response from Petit-Fernand
Thank you very much for this great feedback! We are delighted that you like our products ;) Have a nice day? Luce C-MonEtiquette
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Manuela M.
Rating: 5 out of 5
Excellent and durable products. Customer service is excellent. Serious and professional company, helpful and efficient staff. Highly recommended!
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MOSER Claire
Rating: 5 out of 5
The principle is very appealing. The offer is very interesting, with a variety of products.
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María Jesús
Rating: 5 out of 5
Quality product
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Micaela Montagna
Rating: 1 out of 5
The delivery of the stickers takes a long time, more than the time they put, to me they arrived late and already for my child in his nursery they did not help me, because they had to use others.
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Response from Petit-Fernand
Good morning, We are very sorry for this delay on the part of Correos. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
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Cgm
Rating: 5 out of 5
Very good quality. Also a very fast customer service and claims service.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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cynthia langoiroux
Rating: 5 out of 5
Perfect fast delivery
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Valentina C.
Rating: 1 out of 5
The goods never reached me
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Response from Petit-Fernand
Good morning Valentina, we are very sorry that you did not receive your order. We promptly refunded your order as you requested. See you soon, Chiara Petit-Fernand
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Le Roux
Rating: 5 out of 5
Very fast shipping! Easy to personalize and I'm very pleased with the quality. The gourd is really very pretty
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Lixy Carolina Fermin Montilla
Rating: 5 out of 5
They are kind and respectful, their labels are very nice, of high quality and they last a lot on objects and clothes of all kinds. I love them, I always order for my son and myself.
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Response from Petit-Fernand
Hello, We are very happy to read your message ! Thank you very much ? Good day, Camille Petit-Fernand
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AnC
Rating: 5 out of 5
Everything fast and very good
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Emily
Rating: 5 out of 5
Really good quality. I've used the stickers, shoe stickers, iron on stickers and the ones for items. They go through the dishwasher, the tumble dryer and stay on really well. It's nice that you can customise them too with a little picture and different colours, which my children love. We've used these stickers for a few years now and haven't really looked back.
Response from Petit-Fernand
Hello Emily, Thank you so much for your message ! We're delighted you like our products ?? Kind regards, Camille Petit-Fernand
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FEDERICO F.
Rating: 1 out of 5
I DID NOT GET THE PACKAGE I ORDERED
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Response from Petit-Fernand
Good morning Federico, we are very sorry for this anomaly and that you did not receive your order. We have in fact proceeded to refund you inegrally for it. Good day, Chiara Petit-Fernand
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Ro
Rating: 5 out of 5
Quality labels. After a few uses they are still intact :)
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Carlo
Rating: 5 out of 5
Very professional and excellent quality
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CARIN
Rating: 5 out of 5
Very kind, helpful and great products
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Aylin
Rating: 5 out of 5
Great, varied selection of motifs and free design. Everything can be customized. The name badges come in a kind of book, which I really liked. They feel high quality and have stuck really well so far. Shipping took a little longer, but everything arrived as ordered and the price was right too.
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Response from Petit-Fernand
Thank you very much for this review, which is very important to us. We are very pleased to hear that everything went well and that you like our products. ? See you soon for your next order! Have a nice day, Elise, EsIstMeins
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Loredana C.
Rating: 5 out of 5
The labels are beautiful....and they don't come off really a great product
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Francesca P.
Rating: 5 out of 5
My shipment had been lost. The service center followed up with me and solved the problem promptly and extremely courteous. Very serious company. Thank you
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Carolina Saavedra Guerra
Rating: 5 out of 5
Perfect supply and presentation
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Teresa
Rating: 5 out of 5
There was a delay with my order and they helped me resolve it quickly.
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Anne
Rating: 5 out of 5
Always at the top! Super-responsive customer service, quality items, I'm always so delighted with my orders.
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Response from Petit-Fernand
Thank you for your confidence in our services! We are delighted to have been able to help you :) Have a nice day? Luce C-MonEtiquette
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M.Carmen
Rating: 5 out of 5
I have been buying their material for school for 3 years. The quality of the stickers is very good and they are a very professional company. Their customer service is 10, responding quickly to incidents and keeping track at all times. They offer several solutions to the incident and are very competent. Without a doubt, I recommend them 100*100!
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Response from Petit-Fernand
Good morning, Thank you very much for your message and your fidelity? Good morning, Camille Petit-Fernand
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Ana Lourdes M.
Rating: 5 out of 5
They always arrive perfect even though the shipment takes a long time to arrive. They are resistant and do not peel off easily, and when you want to remove them they do not leave a mark. I always order them from you.
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Roxana Maria B?cescu
Rating: 1 out of 5
They have arrived late from the. Unforeseen date
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Response from Petit-Fernand
Good morning, We are sincerely sorry to hear that you had to wait so long. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
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Diana LAVILLE
Rating: 5 out of 5
2nd time I've ordered and I'm still delighted? Quality labels with a beautiful print, stick well to the garment and are resistant to the washing machine. I'd recommend without hesitation!
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Response from Petit-Fernand
Thank you so much for taking the time to write such a nice review! We're delighted you like our products! Have a nice day? Luce C-MonEtiquette
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Marlene Diot
Rating: 5 out of 5
The kindergarten pack is really top-notch and complete?
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Katie S.
Rating: 5 out of 5
Such a helpful team! I made a mistake with my order and didn't notice till a day or 2 later, I emailed them to see if it was possible to change my mistake..fully expecting it to be too late! but no! they amended my order and got them sent straight out to me! this is the second year on the trot that I have ordered from them! really good quality product that looks fab too! would definitely recommend! ??
Response from Petit-Fernand
Hello Katie! Thank you very much for your fantastic review ? Jessica, Petit-Fernand
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Yorneliz Jacqueline Durán
Rating: 5 out of 5
This is the second time I have used this product and I love it, it is long lasting.
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Katrina
Rating: 5 out of 5
Happy with the product and service
Response from Petit-Fernand
Hi Katrina, We are delighted that you are satisfied with both the product and the service, thank you for sharing your opinion. Have a lovely day, Chiara Petit-Fernand
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Nicoletta B.
Rating: 5 out of 5
We have been using Petit Fernand since the early years at the nursery, beautiful and durable products. Received stickers for shoes, clothes and items, again this year by priority mail, quickly and without any problem! Overjoyed!
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