Customer reviews of Petit-Fernand

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Terri H.

Rating: 5 out of 5

Published on 14/09/2023 à 05h50

Fast delivery and great labels for my little person's school uniform-loved the free stickers too ??

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Maria Montalbán Cárdenas

Rating: 1 out of 5

Published on 13/09/2023 à 21h43

They sent me exactly half the number of stickers I ordered from each pack. I ordered 2 packs of 50 units and they sent 25 units, and the last one was a pack of 60 and they only sent 30 units.

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Response from Petit-Fernand Published on 14/09/2023

Good morning, It is not normal that you have received your order in its entirety. We have just contacted you to help you. Hello, Camille Petit-Fernand

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Olly Kim

Rating: 1 out of 5

Published on 13/09/2023 à 21h21

I ordered my parcel more than 3 weeks ago and it's still not delivered.

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Response from Petit-Fernand Published on 14/09/2023

Hello, We are very sorry to hear that you have not received your order yet. Our team sent you an email to help you. Kind regards, Camille Petit-Fernand

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Malo COTREZ

Rating: 5 out of 5

Published on 13/09/2023 à 20h49

Very serious company. I highly recommend it. The labels are perfect?

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Silvia M.

Rating: 5 out of 5

Published on 13/09/2023 à 20h46

Great product, super value for money

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Fab

Rating: 5 out of 5

Published on 13/09/2023 à 20h44

Very nice snack box, my daughter loves it.

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Stephanie

Rating: 5 out of 5

Published on 13/09/2023 à 20h39

Absolutely great stick on name labels for school clothing. They are vibrant and durable as advertised at a great price. I have bought for my two boys and will do so again.

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Sandra CANTINOL

Rating: 5 out of 5

Published on 13/09/2023 à 20h03

Order processed quickly And

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RITA ISABEL GARCÍA GARCÍA

Rating: 5 out of 5

Published on 13/09/2023 à 19h38

For speed

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MR

Rating: 5 out of 5

Published on 13/09/2023 à 19h26

After-sales service that listens and responds quickly. Fast shipping. Thank you very much.

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Romina P.

Rating: 5 out of 5

Published on 13/09/2023 à 18h56

I have purchased both clothing labels and labels for my daughter's various items from them and after a year of nesting they are all still intact well adhered and with perfect colors. This year I purchased personalized cotton bags and I am very pleased with the printing, bright colors and speed of delivery.

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Natalia

Rating: 5 out of 5

Published on 13/09/2023 à 18h55

The quality is super. The best labels. Hold up in the dishwasher, washing machine and during sports. We will order again and again for the kindergarten course. Thank you.

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Response from Petit-Fernand Published on 14/09/2023

Dear Natalia, thank you very much for ordering from us :)

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Betina B.

Rating: 5 out of 5

Published on 13/09/2023 à 18h50

Super !!! Everything was PRIMA

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Response from Petit-Fernand Published on 22/09/2023

Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins

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Nora

Rating: 5 out of 5

Published on 13/09/2023 à 18h36

Good product

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camilla

Rating: 1 out of 5

Published on 13/09/2023 à 18h35

Order placed on August 18 and, after almost a month, only one product arrived! Excessively slow shipping and bad service.

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Response from Petit-Fernand Published on 14/09/2023

Good morning Camilla, we are sorry to hear about this delivery anomaly. We have already taken the necessary steps to be able to provide a solution. However, we remain available and wish you a good weekend. Alessio, Petit-Fernand

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Ludivine CHAUVINEAU

Rating: 1 out of 5

Published on 13/09/2023 à 18h32

I still haven't received my labels! How can I let you know what I think?

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Response from Petit-Fernand Published on 14/09/2023

Hello Ludivine, Your order is being delivered. It should arrive in your mailbox shortly. We have also contacted you by e-mail to discuss your order. All the best, Ophélie C-MonEtiquette

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Julie

Rating: 1 out of 5

Published on 13/09/2023 à 18h10

I bought a water bottle for my daughter. I'm very disappointed, it's really heavy and the cap is impossible for a child to open. 22 e for not using it. What a shame!

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Response from Petit-Fernand Published on 14/09/2023

Hello Julie, Please do not hesitate to contact our customer service department so that we can help you. Have a nice day, Ophélie C-MonEtiquette

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Ashley B.

Rating: 5 out of 5

Published on 13/09/2023 à 18h09

Brilliant labels! Most definitely will use again!

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Benat Zaza

Rating: 5 out of 5

Published on 13/09/2023 à 17h56

Super happy with my first purchase, thank you very much Highly recommended Very friendly customer service, replies within 1 hour Many thanks

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Carmen “pispi” Manso

Rating: 1 out of 5

Published on 13/09/2023 à 17h54

I placed the order on August 29,they say that the labels are sent in 48h.they were sent on the 4th and arrived on September 12.it seems to me a long time 2 weeks to receive some stickers.I will not repeat,besides I had to call a 902,I left a message on the answering machine and no one contacted me.The quality of the labels at least is good,but the girl started school with everything unlabeled.

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Response from Petit-Fernand Published on 14/09/2023

Good morning, We are sorry to hear that you had to wait so long to receive your labels. We hope you still like our products. Hello, Camille Petit-Fernand

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GC

Rating: 5 out of 5

Published on 13/09/2023 à 17h51

Beautiful, long-lasting labels with free stickers that kids love.

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BOUDOURIS ETHANN

Rating: 1 out of 5

Published on 13/09/2023 à 17h50

I have not received my order

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Response from Petit-Fernand Published on 14/09/2023

Hello, an e-mail has just been sent to you with various options for dealing with this incident. Have a nice day, Ophélie C-MonEtiquette

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Madame severine chevrier

Rating: 5 out of 5

Published on 13/09/2023 à 17h30

Great products. The labels are beautiful and the little stickers are great as gifts. And I love the packaging with the little cardboard animals to build and color.

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Elena P.

Rating: 1 out of 5

Published on 13/09/2023 à 16h55

Very long shipping, tomorrow is 10 days, go ahead and buy elsewhere you also get free shipping, not worth it, the internet is full of label sellers

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Response from Petit-Fernand Published on 14/09/2023

Good morning Elena, we are sorry for this delay on the part of postal services. Please feel free to contact us at [email protected] and we will do what is necessary to help you. Have a great day

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Nicola

Rating: 5 out of 5

Published on 13/09/2023 à 16h00

UPDATE: received a full refund and ordered different stickers that have been great, also really good customer service, thank you. Really disappointed with the stickers this time around. I've been ordering for a few years now and always been great but this time they don't stick very well and keep peeling off everything *no email received as of yet*

Response from Petit-Fernand Published on 14/09/2023

Hello Nicola, We are sorry to hear that the quality of our object labels hasn't been satisfactory this time around. We have now contacted you by email to offer a suitable solution. Jessica, Petit-Fernand

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Jesús Ruiz

Rating: 5 out of 5

Published on 13/09/2023 à 15h39

Good product, adequate price, good quality. We repeat year after year, always with excellent results.

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Melanie Z.

Rating: 5 out of 5

Published on 13/09/2023 à 15h26

Only the shipping took a little long. Otherwise, the stickers are super cute and easy to use.

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Response from Petit-Fernand Published on 27/09/2023

Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins

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Sabrina Baudry

Rating: 5 out of 5

Published on 13/09/2023 à 15h23

Complete and fast

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Invité

Rating: 5 out of 5

Published on 13/09/2023 à 15h14

Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!

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Paula

Rating: 1 out of 5

Published on 13/09/2023 à 15h01

I have not received

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Response from Petit-Fernand Published on 14/09/2023

Good morning, We are sorry to hear that Correos has not yet delivered your order. Our customer service team has been in contact with you to help you with this situation. Good morning, Camille Petit-Fernand

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Karli V.

Rating: 1 out of 5

Published on 13/09/2023 à 13h45

The company advertises 48-hour production and immediate dispatch - unfortunately, in my case, production has already taken around 14 days. Hands off this store from France!

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Response from Petit-Fernand Published on 14/09/2023

Hello Karli. We are sorry that it has taken 14 days for your order to reach us. It is very rare that the post office takes so long. We do indeed produce within 48 hours and then pass the orders on to the post office. Normally delivery takes 2-6 days, but we cannot influence the post office if there are delays. Please get in touch with us to discuss this matter. We are here to help! LG, Ana

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Camille

Rating: 5 out of 5

Published on 13/09/2023 à 13h36

I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.

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Cas

Rating: 5 out of 5

Published on 13/09/2023 à 13h33

Had an amazing experience with this company and the product is awesome

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Lila BELLAMY

Rating: 1 out of 5

Published on 13/09/2023 à 13h14

I paid 10 for express delivery in 48h, the parcel arrived in 96h... missed my daughter's first day of school.

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Response from Petit-Fernand Published on 14/09/2023

Hello Lila, Thank you for your message. We've contacted you by e-mail to offer you a solution for this delivery incident. Have a nice day, Ophélie C-MonEtiquette

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bouaita

Rating: 1 out of 5

Published on 13/09/2023 à 12h56

I bought 2 bottles of very good quality but the snack box is much less so. The label with the design and name is simply glued on. It's supposed to be machine washable but the machine will probably permanently remove the design. Rather disappointed

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Response from Petit-Fernand Published on 14/09/2023

Hi Nadia, Our customizable snack boxes are microwave and dishwasher safe. However, we recommend cleaning the lid with a soft sponge for the stickers to stay on better. Have a nice day, Ophélie C-MonEtiquette

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Alessandra

Rating: 5 out of 5

Published on 13/09/2023 à 12h39

Excellent experience. Chosen for the second time. Fantastic graphics. Very fast delivery time. Everything perfect for my little one. I highly recommend it!!!

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Judita P.

Rating: 5 out of 5

Published on 13/09/2023 à 11h51

Super great, very easy to stick and my child loves it

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Response from Petit-Fernand Published on 27/09/2023

Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins

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Marie Anaïs Felten

Rating: 5 out of 5

Published on 13/09/2023 à 11h25

Received quickly and is exactly what I asked for.

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Camille MESSMER

Rating: 5 out of 5

Published on 13/09/2023 à 11h11

Very good ??the labels are great ?? available and responsive.

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Sophie Wambeke

Rating: 5 out of 5

Published on 13/09/2023 à 11h05

Fast delivery, fair price, I've ordered several times already and I'm very satisfied.

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