Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 215 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

Reset filters
S
Stéphanie Morazin
Rating: 5 out of 5
Hello I am very satisfied with my order, very good quality. On top of that, their customer service is top notch. I had a reservation because I hadn't received my product on time despite paying extra for a 24-hour delivery, but customer service was very responsive in resolving this problem. I recommend this site, go with your eyes closed. My son is so happy with his personalized labels and his moth to taste. Thank you
Translated reviews
Response from Petit-Fernand
Hello Stéphanie, We have contacted you by e-mail with a solution to this incident. We are sincerely sorry, and we hope that your little one's return to school went well. Have a nice day, Ophélie C-MonEtiquette
K
Kerry M.
Rating: 5 out of 5
Communication is fantastic and the staff are really helpful. The stickers arrived in a little booklet which is super cute and practical. There are additional stickers for the children to play with which I thought was a nice touch. The actual stickers are the perfect size, not too big which means they fit on the clothing label nicely but not small enough to be missed. They attach to the clothing really well and are incredibly durable. Couldn't recommend enough.
C
Célia OCTAVE
Rating: 5 out of 5
There's nothing to complain about, I've been a customer for about 6 years and I've never been disappointed. I recommend them.
Translated reviews
M
Manon
Rating: 5 out of 5
I've been ordering from you for 2 years and I'm always happy with my order.
Translated reviews
N
Nathalie Lallemand
Rating: 1 out of 5
Delivery time not respected
Translated reviews
Response from Petit-Fernand
Hello Nathalie, We are very sorry about this delivery incident. We have opened a Chronopost claim for this incident. We have also reimbursed your delivery costs. Have a nice day, Ophélie C-MonEtiquette
M
marie kostine
Rating: 1 out of 5
I paid 10 euros for fast shipping and didn't receive it on time. Customer service didn't even make a commercial gesture, very little communication. Very disappointing. I won't recommend them again.
Translated reviews
Response from Petit-Fernand
Hello Marie, A reply was sent to you 10 days ago. Unfortunately, without any feedback from you, we were unable to take any action. We've contacted you today by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
M
Michelina M.
Rating: 5 out of 5
I had a problem with my order not being received and they proceeded to send me a new order at their expense this time received. Very satisfied
Translated reviews
C
Cath Roz
Rating: 5 out of 5
product fully complies with my expectations, you can customize the color, writing and motifs, perfect!
Translated reviews
M
Mathilde
Rating: 1 out of 5
I only received one of the 2 orders placed on the same day with 2 different promo codes. I paid the shipping for the 2 orders. I am very disappointed.
Translated reviews
Response from Petit-Fernand
Hello Mathilde, We are very sorry about this delivery incident. We have contacted you by email to resend your missing order. Have a nice day, Ophélie C-MonEtiquette
G
Guest
Rating: 5 out of 5
Fast and very human customer service. I had a problem with the shipment and they gave me a solution super fast. Thank you!
Translated reviews
L
Lynsey S.
Rating: 5 out of 5
So happy with my purchase and although I had a wee issue with delivery it was dealt with swiftly and in a friendly and professional manner. Will definitely purchase again.
L
Libellule
Rating: 5 out of 5
Top products, good quality, great choice and variety,
Translated reviews
D
DOROTHEE TRIBOULOT
Rating: 1 out of 5
The self-adhesive labels do not stand up to washing at 30 degrees. I don't recommend them at all. Very disappointed.
Translated reviews
Response from Petit-Fernand
Hello, It's not normal for your labels to wash off. We've contacted you to find out what could have happened, and to provide you with a lasting solution. All the best, Ophélie C-MonEtiquette
I
Invité
Rating: 5 out of 5
Very easy to choose and they look very nice.
Translated reviews
D
Diana U.
Rating: 5 out of 5
All good Very simple
Translated reviews
Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. Have a nice day. ?? Elise, EsIstMeins
B
BARBARA POLICHETTI
Rating: 5 out of 5
Beautiful labels.
Translated reviews
I
Ilaria Belloni
Rating: 5 out of 5
easy-to-use website, even on a cell phone, lots of colors and styles available. even if there was a slight delay, I was notified by e-mail (and finally the order arrived just 1 day late).
Translated reviews
E
Erica
Rating: 1 out of 5
I never received the package or received an explanation
Translated reviews
Response from Petit-Fernand
Hello Erica, A delivery notice was left in your letterbox on September 5. However, we have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
H
Happy Mum
Rating: 5 out of 5
Fast, quality service. Top product!
Translated reviews
M
MAR?A JOS?
Rating: 5 out of 5
They are very cute and of good quality.
Translated reviews
P
Pepiite
Rating: 5 out of 5
I would like to thank the children's clothing company for the special offer on the labels. Fast and careful delivery Easy to apply and washable. I also bought a water bottle and am very satisfied! My soon-to-be 3-year-old son immediately understood how to use it.
Translated reviews
C
Charlotte CRINIERE
Rating: 5 out of 5
Fast delivery and my order for a personalized bag is great, it's really beautiful, high quality and also big enough to store lots of stuff I recommend 100%.
Translated reviews
J
JACQUES Jennifer
Rating: 5 out of 5
Fast shipping and very good customer service I had a delivery problem independent of C-mon étiquette And they handled the situation very well and quickly Thank you.
Translated reviews
V
Véronique R
Rating: 5 out of 5
Beautiful labels as usual :-)
Translated reviews
R
Rosa Fragoza
Rating: 5 out of 5
I love it ?
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much! ?? Good morning, Camille Petit-Fernand
L
Lauryn barillaux
Rating: 5 out of 5
Perfect label, washable, easy to stick ?
Translated reviews
V
Vanessa MENARD
Rating: 5 out of 5
Very happy with my order, fast turnaround despite my last minute order just before the start of the school year and great quality ?? Really very satisfied, I recommend +++.
Translated reviews
A
Audrey G-F
Rating: 5 out of 5
I've been ordering since my daughter was at nursery school, she's now in first grade and I've always been satisfied. This year I used express delivery because I was behind on my preparations and despite the back-to-school rush, the parcel arrived on time.
Translated reviews
E
Elodie Chr
Rating: 1 out of 5
I am very disappointed because I had ordered the labels and I had paid the most expensive delivery to be delivered before the start of the school year. I placed my order on Thursday afternoon and asked for delivery in 24 hours. Chronopost delivered at 10 and normally I should have received it on Saturday, but I finally received it on Monday.
Translated reviews
Response from Petit-Fernand
Hello Elodie, We have just contacted you in order to provide you with a concrete solution to this incident. We hope you enjoy your order! Have a nice day, Ophélie C-MonEtiquette
I
Invité
Rating: 5 out of 5
The order did not arrive and they sent me another one. Thank you very much
Translated reviews
S
Sil
Rating: 5 out of 5
Speed, originality in the designs and ease. The stickers, both adhesive and thermal, have never failed to do their job, they have not peeled off or erased.
Translated reviews
L
Laurens Marie
Rating: 1 out of 5
I ordered with fast delivery and paid 9 euros on September 1st, today is the 13th and I still haven't received my order. I'm still waiting. Fortunately, after complaining, I was told that the 9 euros would be reimbursed, but I'd still like to receive my order as soon as possible.
Translated reviews
Response from Petit-Fernand
Hello Marie, We're sorry to hear that you're experiencing a problem with your Chronopost delivery. We have sent you an e-mail so that we can work together to find a solution. Have a nice day, Ophélie
M
Magdalena
Rating: 5 out of 5
Beautiful stickers
Translated reviews
Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
B
Barbara C.
Rating: 5 out of 5
We have been buying adhesive labels from this site for years, both for kindergarten and elementary school. The labels are very durable and easy to apply, there are different sizes and the smaller ones fit perfectly on pencils and markers. We are very satisfied with the product
Translated reviews
A
Alyson Distree
Rating: 1 out of 5
I still haven't received my order.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
I
Invité
Rating: 1 out of 5
Unfortunately, even the last labels I had purchased to attach to my son's colors are not doing the trick.... I just now finished sticking strips of tape over each one because they were already peeling off (and I stuck them on last night). The heat stickers often came off after just a few washes.... I would say it was not a positive purchase....
Translated reviews
Response from Petit-Fernand
Dear Elizabeth, We are sorry to hear that the order did not meet your expectations. We have sent you an email to propose a solution. Good day Alessio, Petit-Fernand
O
Ornella G.
Rating: 5 out of 5
Excellent product
Translated reviews
R
Rita
Rating: 1 out of 5
Do not buy fake site , ordered labels that result only to them delivered but to me never arrived . Despite sending an email to ask for an explanation they did not even respond . I will proceed to make a complaint
Translated reviews
Response from Petit-Fernand
Good morning Rita, we are sorry to hear about this shipping anomaly by the postal service. If you have already contacted us at [email protected] we will respond in the next few hours trying to provide you with a solution. Good day Alessio
S
Stefania
Rating: 1 out of 5
The order has not arrived despite showing as delivered
Translated reviews
Response from Petit-Fernand
Good morning Stefania, we are sorry for this delivery anomaly by the postal service. We have resent as communicated to you. We remain at your disposal and wish you a good day Alessio, PetitFernand
N
NLA
Rating: 5 out of 5
the products are just perfect, very practical and of good quality
Translated reviews