Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 214 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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Sandy
Rating: 5 out of 5
Fast processing of the order.
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Response from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
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Sra. Debora Gulin
Rating: 5 out of 5
They are very cool and very durable
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Rhianna T.
Rating: 5 out of 5
Fab product. I had a delivery issue which was handled brilliantly
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Scott
Rating: 5 out of 5
Purchased labels for my sons clothing & belongings for starting school. Have been very impressed do far.
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Raspberry
Rating: 5 out of 5
Easy to use - we ( the children and I ) love the stickers with names
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Response from Petit-Fernand
Thank you for your order and your review. We are so pleased that the whole family loves these labels ? Have a nice day, Elise, EsIstMeins
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Lorenza
Rating: 5 out of 5
Super practical! Large selection, I'm very satisfied with my order!
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Asta A.
Rating: 5 out of 5
Shipping takes a little longer, but the quality is great!!!
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Response from Petit-Fernand
Thank you for your order and your review. However, we are sorry that the delivery took longer than expected. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
They are so cute and great quality!
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Marilyn Becker
Rating: 5 out of 5
Quick and efficient! Very good service!
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Eleonora G.
Rating: 1 out of 5
One month for an order that has not yet arrived Inconclusive assistance
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Response from Petit-Fernand
Good morning Eleonora, we are sorry for this shipping anomaly. I assure you that we have done what in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Invité
Rating: 5 out of 5
Fast shipping and coincides with sale
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Nicole W.
Rating: 5 out of 5
Great service, when I needed help it was quickly given. Would happily use again!
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Schröder
Rating: 5 out of 5
Everything is great again, as usual! Great quality, beautiful designs and easy to use when ordering.
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Response from Petit-Fernand
Thank you for shopping with us and for your great review. We look forward to your next order! Have a nice day, ? Elise, EsIstMeins
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MARIANELA
Rating: 5 out of 5
El pedido llego rapido a casa y con muy buena calidad! Es mi segundo pedido y es exelente! El precio es bueno y accesible. Muy buen trabajo muchas gracias !
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Response from Petit-Fernand
Gracias por hacer tu pedido con nosotros. ¡Perfecto que te gusten los artículos! Ya estamos esperando tu próxima compra. Que tenga un buen día, ? Elise, ItIsMine
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Natalia B.C.
Rating: 5 out of 5
I liked the result of the labels, although it took a long time to arrive.
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Edy I.
Rating: 5 out of 5
I have been entrusting the customization of pencil cases and school supplies to PF for years and I recommend him! Top labels
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Virgil larzilliere
Rating: 5 out of 5
Very good labels that last the school year and beyond. I've been ordering for several years and I've never been disappointed.
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Cristina Andrés
Rating: 1 out of 5
They do not meet the delivery times. I still have not received my order of 28/8. I find the communication with the company and the shipping service unfortunate.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not delivered your order yet. We will send you an email to help you. Good morning, Camille Petit-Fernand
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karim Z.
Rating: 5 out of 5
Products as described. Ordered a personalized water bottle and name tags, nothing to say.
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Bazsó G.
Rating: 5 out of 5
Very good quality. Delivery not very fast, but ok. I would probably order another one.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Sonia Castro Marchena
Rating: 5 out of 5
Very good quality I love everything you have beautiful, useful and durable products.
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Membre Poulpeo
Rating: 5 out of 5
1st experience very positive parcel received quickly and on time before the start of the new school year and the labels ?? with the necessary explanations I will order again each time the new school year starts or if necessary ??????
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Catherine M.
Rating: 5 out of 5
Ordered stick on labels for my grandson's nursery clothes, although they seemed to take an age to arrive, the wait was worth it. The labels were clearly written and the chosen style of font and the little skateboard emblem were perfect. I did use customer service and they were very prompt and helpful with their answers. All in all a great customer experience and a company I shall buy from again.
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Samantha H.
Rating: 5 out of 5
Does what it says on the box!
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Ana Lloret Diaz
Rating: 1 out of 5
It took almost 1 month to arrive!
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office took so long to deliver your order. However, we hope you like our products. Good morning, Camille Petit-Fernand.
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Martina R.
Rating: 1 out of 5
I'll preface this by saying that I had already purchased last year and I had no problems, in fact, also because otherwise I would never have ordered again. my order says it was delivered on 26.08 but to date I still have not received anything.. my mistake that I did not request tracking of the package, although reading the various reviews to many did not help at all....school starts this Friday but I still do not have the material.
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Response from Petit-Fernand
Dear Martina, We are sorry to hear about this missed submission. We have sent you a message to propose a solution. Good day Alessio, Petit-Fernand
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customer
Rating: 5 out of 5
I have always bought my little girls labels from here and can honestly say they are the best and I love the little personal touches. This time round I had an issue with shipping and Petit-Fernand fixed this issue super quick by sending me a replacement just in time for my little one starting back at school. Great customer service great products ??.
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Alessi
Rating: 5 out of 5
Beautiful, fast and nice
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Monia
Rating: 5 out of 5
Great designs, best quality, good price. I have often ordered stickers here. I am satisfied.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Bénédicte
Rating: 5 out of 5
The site is well designed and ergonomic. The choice of colors, fonts and designs on the labels is really fun! And no more chore of marking school stuff!!! Shipping was super fast. 100% satisfied, I'll recommend it!
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Anita S.
Rating: 5 out of 5
Beautiful name stickers for my granddaughter. Took a while to arrive but worth it !
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Monica R.
Rating: 1 out of 5
I ordered stickers on August 28, never arrived. You can't track the shipment, there is no tracking number, they entrust the French postal services with what you purchased and then no one knows anything about your shipment anymore. You call customer service and they don't know what to answer unless we process a refund. And you're left without personalized first and last name labels on the eve of your child starting school. So don't buy because if you buy and they get to you it's just luck.
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Response from Petit-Fernand
Good morning Monica, we apologize for this failure to send d aparte the postal services. I assure you that we have done everything in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Mrs C.
Rating: 5 out of 5
Great items
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Mon M.
Rating: 5 out of 5
Great little company. Ordered my daughters iron ons and couldn't be more pleased. I have only washes them once so far @ 60°c and they are still firmly attached. The only thing I would say is a bit more diversity in the pictures you can use ie darker skinned pictures. But over all very happy and delivery was about 2 weeks, which worked for me.
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Eva
Rating: 5 out of 5
Great stickers, exactly as shown. A little wide for the thin pencils, but it worked.
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Alice DN
Rating: 5 out of 5
Quite simply, the best customizable labels on the market. The designs are adorable, and the price/quality ratio is clearly top-notch. And kudos for top-notch customer service. A small example to illustrate: I made a mistake on the phone number I put on my daughter's labels, the order was validated but I contacted customer service who made the change. Super friendly and attentive. The best part is that I called them a little too early in the morning around 7:30, and they called me back as soon as their office opened. I recommend them 100% and will continue to use the labels for my children or for adults - after all, it's very pretty for everyone?
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PSB
Rating: 1 out of 5
I never received my products. I emailed Petit-Fernand about it but did not get any response. Thats dissapointing.
Response from Petit-Fernand
Hello Petronille, I am sorry to hear you haven't received your product yet. I have now replied to your email to offer solutions. Kind regards, Jessica, Petit-Fernand
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Edith
Rating: 5 out of 5
Good quality come on I don't know how they behave after washing yet.
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simon G.
Rating: 5 out of 5
a really great product and arrived very quickly!
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MASAKI
Rating: 5 out of 5
Everything was great, very nice stickers. Always happy to return.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins