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F
Rating: 5 out of 5
Excellent adhesives very durable even after several washes.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 209 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1 and 5 stars
Reset filtersD
Rating: 1 out of 5
Shipping was unsuccessful: the first package was lost and customer service was of little help; the second package (this time by courier) was delivered to a fermopoint far from home. I recommend working harder on the delivery and customer service part
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Response from Petit-Fernand
Good morning, we are sorry to hear about these problems in receiving your order. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
A
Rating: 5 out of 5
Good quality and fast shipping.
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G
Rating: 5 out of 5
Very fast and conform shipping I recommend 200% Quality labels that don't move
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M
Rating: 5 out of 5
Fast top quality lots of choice
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F
Rating: 5 out of 5
Satisfied with the labels and personalized products ordered
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I
Rating: 1 out of 5
I did not receive the order
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Response from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order. We have sent you an email to find a solution. Good day Alessio, Petit-Fernand
A
Rating: 5 out of 5
The stickers are great. They stick well and don't fall off after washing (neither the ones on clothes nor the ones on objects even with dishwasher).
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G
Rating: 1 out of 5
I did not receive the material and the tracking code for the package was null, no one to get feedback from. Very bad service. The only saving grace was paying with paypall which made my money back.
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Response from Petit-Fernand
Dear Julia, We apologize again for the non-delivery by the postal service. We are the ones who made the refund to you on paypal, as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
G
Rating: 1 out of 5
The products ordered never arrived, at the moment the refund has not arrived yet.
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Response from Petit-Fernand
Dear Giusy, We apologize again for the non-delivery by the postal service. We have made the refund as requested, it will soon be visible in your account. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
S
Rating: 5 out of 5
Speed and quality at the top I recommend 200%.
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L
Rating: 5 out of 5
Fast delivery, quality product, fits perfectly on objects/clothes.
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A
Rating: 5 out of 5
I'm very happy with my labels. The iron-on labels have a "flocking" effect, like the designs you can get on t-shirts. So the label is flexible to follow the movements of the garment. Shoe stickers stick really well! I was dubious, as I needed to reposition the labels several times?? and was able to do so without any trouble, but it's a pleasant surprise! Super happy with my purchase! I'd recommend the products to others and would definitely order again!
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I
Rating: 5 out of 5
As usual, top-notch labels for school supplies. My children love choosing their labels and are always delighted to discover them when we receive them.
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R
Rating: 5 out of 5
Super fast condition very well explained very practical I recommend +++
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M
Rating: 5 out of 5
Fast and everything perfect
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C
Rating: 5 out of 5
Very pretty labels, great choice of designs, colors and writing styles, fast delivery, I recommend!
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V
Rating: 5 out of 5
I have placed 2 orders that have arrived safely but the last one has not arrived and the customer service has not responded to me :( Edited: they have responded to me and with the solution of sending it to me again at no cost or refunding my money. EXCELLENT CUSTOMER SERVICE!
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N
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Very good service
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N
Rating: 5 out of 5
I had a problem with a faulty item and they sorted it out.
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N
Rating: 5 out of 5
Convenience of ordering, variety of designs and product quality
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A
Rating: 5 out of 5
Very nice label, good quality, washed once already and still looks good after several washes.
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I
Rating: 5 out of 5
I order them every year. They are very good.
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J
Rating: 5 out of 5
I took a tag to put on my son's bag. It's a great size and very pretty.
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M
Rating: 5 out of 5
I order various types of stickers, now that school is about to begin it is the easiest way to mark objects and clothes. Easy way to order, great variety of themes, very good quality. I have ordered may times, it is very uncommon to see a sticker peeling off the clothes and this has only happened after a number of washes in the washing machine. My daughter loves them!
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M
Rating: 5 out of 5
Easy operation, intuitive interface, nothing to complain about.
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M
Rating: 5 out of 5
as ordered too cute thanks
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M
Rating: 5 out of 5
I've been ordering labels for several years now, and I've never been disappointed, not only by the quality but also by the speed, follow-up and responsiveness of the staff. I sometimes had a problem with the postal service, which was dealt with very quickly and efficiently, and 3 days after my complaint I received the labels at home ???? I recommend
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C
Rating: 5 out of 5
I still haven't received my parcel ordered on 22/08 ??.!! Following my comment, problem solved quickly. Very happy with the after-sales service
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Response from Petit-Fernand
Hello Céline, We have contacted you by e-mail to offer you several solutions to resolve this problem. We are sorry that your order has not yet arrived. Have a nice day, Ophélie C-MonEtiquette
A
Rating: 5 out of 5
I'm thrilled, the labels are adorable!
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I
Rating: 5 out of 5
Perfect! Regular annual order, never disappointed
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T
Rating: 5 out of 5
The order is easy to place. Short delivery times, so great products. My little son is delighted. Thank you
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A
Rating: 5 out of 5
Everything perfect, as always
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A
Rating: 5 out of 5
The best way to have labels on time and with very good quality.
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C
Rating: 5 out of 5
This is already the 3rd order placed on this site and I have never had any problems :) The labels are of good quality and are received in +- 1 week.
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M
Rating: 1 out of 5
the material arrived late and ruined. we had to buy it from another supplier
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Response from Petit-Fernand
Dear Monica, we are sorry to hear about this shipping anomaly. Should you experience any quality problems with your order, please do not hesitate to send us photos at [email protected] Good day Alessio, Petit-Fernand
S
Rating: 5 out of 5
By now you are a guarantee for me Since 2014 I have my little girls labels made . Always beautiful and durable Shipping always fast Thank you ?
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M
Rating: 5 out of 5
I have been buying labels for clothes and items for 7 years now. A guarantee. Quality labels, fast shipping and very affordable prices. Recommended!!!
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A
Rating: 5 out of 5
As expected .
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