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N
Rating: 5 out of 5
Deadline met, very nice labels, as expected
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 200 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
Good quality label with plenty of choice for personalization. The kids are delighted. Fast, careful delivery. I recommend +++.
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I
Rating: 5 out of 5
Received the labels on time, good quality, I took a pack for kindergarten which was just what we needed.
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H
Rating: 1 out of 5
I never received my label!!!
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Response from Petit-Fernand
Hello, Thank you for your message. We have contacted you by e-mail to discuss this incident with you. Have a nice day, Ophélie C-MonEtiquette
R
Rating: 5 out of 5
Satisfied with the quality and speed of delivery. My daughter loves creating little labels and I find them very practical and quick to identify objects and clothes.
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C
Rating: 5 out of 5
I've been ordering for several years now, and I'm very satisfied with the speed of delivery and the quality of the items. As for customer service, I've never had it so good! Reactive, very close to the customer, attentive. I was pleasantly surprised by the way in which my problem was resolved, following a delay on the part of the post office to boot! I highly recommend C-MonEtiquette!
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C
Rating: 5 out of 5
The labels are of excellent quality, I'm delighted with my purchase!
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S
Rating: 5 out of 5
I ordered a first time there was a delay in ordering ... but the company solved my problem quickly and I received my Order Which is very good so I recommend!
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L
Rating: 5 out of 5
Good choices, good quality
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L
Rating: 5 out of 5
Very fast delivery, I love the thermo bottle and also the name tags, merci!!!!
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F
Rating: 5 out of 5
The company has reacted phenomenally to solve the two problems we have had with the order. Fast and with a gift. A great detail!
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Good morning, Camille Petit-Fernand
C
Rating: 1 out of 5
Placed a order on the 25th of august and it said will be ready for shipment within 48 hours. But did not send till the 28th of august. It is now the 5th of september and still not turned up. Pretty sure it wont. I sent them a email Yesterday saying it has not come. They Send me a reply saying I have to wait till the 9th of september even tho on the website it says the 8th. So i sent a email back saying the 9th is no good I needed them for the 4th. And I would have to go out and buy more from a shop. To which they have not sent me a message back. Never agian. I need my money back now please 6 working days is plenty of time for them to come.
Response from Petit-Fernand
Dear Chloe, thank you for your review. We are sorry to hear the post didn't deliver your labels. The production indeed took 48 hours. You ordered on Friday and the labels were dispatched on Monday. Please, consider the weekends as a not business days. After the dispatch the delivery usually takes 2-6 days, depending on your area. However, the post can extend this up to 10 working days and we can't influence the postal services. Sure, we will refund you if the order will not arrive after the legal time frame and we hope to see back. Kind regards, Ana
A
Rating: 5 out of 5
Beautiful presentation, good product and clear explanations
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A
Rating: 5 out of 5
Perfect very good quality
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F
Rating: 1 out of 5
Payment for express delivery Delivery received in 7 days
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Response from Petit-Fernand
Hello Fanny, Thank you for your message. We've contacted you by e-mail to discuss the situation and suggest a solution. Have a nice day, Ophélie C-MonEtiquette
E
Rating: 5 out of 5
I made a mistake on a surname and they kindly corrected it following my call.
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L
Rating: 5 out of 5
Excellent quality of paper and label printing. Lots of shapes to choose from, different fonts and colors. I hope they will offer more in the future. I would like to emphasize the extreme kindness of customer service. An order with cutting errors on several sheets was promptly reprinted and shipped. The company has proven to be very serious, earning my complete trust.
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L
Rating: 1 out of 5
I still have not received my order after ordering it for the second time since the first one did not arrive either. After 8 working days it hasn't arrived and I don't know if I should order it a third time or get my money back? The fact is that I need them urgently
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Response from Petit-Fernand
Good morning, We are sorry for this situation. I confirm that your last shipment should reach you in the next few days. Good day, Camille Petit-Fernand
K
Rating: 1 out of 5
I placed an order paying an extra 9.50 euros for delivery in 24h and I received it 5 days later. Not very serious.
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Response from Petit-Fernand
Hello Kimberly, Thank you for your message. We have contacted you directly by e-mail in order to propose a solution to you to mitigate this incident. We apologize for the delay caused by the postal service. Have a nice day, Ophélie
I
Rating: 5 out of 5
Quality labels and good rendering. Happy with the purchase. Thank you very much.
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M
Rating: 5 out of 5
I've been ordering from this site for a few years now and I'm always satisfied with the quality.
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I
Rating: 5 out of 5
I recommend +++ Very good quality and very pretty Team available, vrmt thank you.
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T
Rating: 5 out of 5
2nd Experience and what happiness! Fast, efficient and beautiful. Thank you very much.
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M
Rating: 5 out of 5
Pleased with my custom order
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F
Rating: 1 out of 5
I paid a surcharge to receive the product in two days and it has been more than 15 days since I received it, and the tracking code for the shipment does not appear in the shipping company's locator. What is the next step?
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Response from Petit-Fernand
Good morning, We have contacted you to help you with this situation. Hello, Camille Petit-Fernand
N
Rating: 5 out of 5
I'm a Nursery Assistant and I gave my older children who are going off to school a personalized snack box and water bottle (pirates and construction equipment). They loved it, and so did I!
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L
Rating: 5 out of 5
As on other occasions the order was very easy to place through their website and it is worth mentioning the speed with which they sent it to me.
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A
Rating: 5 out of 5
Fast delivery, very nice product and very good quality.
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E
Rating: 5 out of 5
I am very satisfied with my purchase, quality labels and fast shipping.
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A
Rating: 5 out of 5
I ordered the labels for my son's first day at nursery. The personalization is simple and fun. The shipment was fast and careful, and when I received it, I discovered that the labels were identical to those on their site... I recommend this site and will order again as soon as I need them :)
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A
Rating: 5 out of 5
Very fast delivery, great quality. Thank you very much
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S
Rating: 5 out of 5
Very quick and easy to order, correct price, delivery on time, well-presented labels, good quality, very nice finish. To be seen with washings and over time.
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D
Rating: 5 out of 5
Simple and efficient
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E
Rating: 5 out of 5
I have been buying for years! Great products and service!
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A
Rating: 1 out of 5
The product has not yet arrived for me and at this point I don't even know if it will arrive. I sent a request but got an automated email back.
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Response from Petit-Fernand
Good morning Anna, we are sorry for this failure to be sent by postal services. We have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
L
Rating: 5 out of 5
The stickers are the best, I love them and my son loved them so much.
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E
Rating: 5 out of 5
Fast production and delivery times, quality products, I'm very satisfied for my 2 little ones who are in nursery, it's a pleasure to have labels that do more than just the job, I recommend them.
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N
Rating: 5 out of 5
Very good first experience!!! The labels are of high quality. And excellent communication with the c-mon étiquette team. Thank you very much
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E
Rating: 5 out of 5
Fantastic product thanks so much for making back to school easier. Great fast delivery and communication between the supplier will definitely be using you again
Response from Petit-Fernand
Many thank for choosing us, Chloe! We are here for you any time!
J
Rating: 5 out of 5
I love your school labels (I would just simply make them a little smaller) and the heat labels to iron on aprons. I order them every year in the summer for my children. Cheap and quick to arrive, even here in Italy.
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