English 
O
Rating: 5 out of 5
friendly people who help you solve any problem
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 197 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1 and 5 stars
Reset filtersD
Rating: 5 out of 5
Fast delivery, sufficient quantity for back-to-school and top quality.
Translated reviews
L
Rating: 5 out of 5
Practical site, wide choice of colors to choose with your child, logo....different labels for different media. Fast, efficient customer service. The order was shipped quickly, I recommend it. I've ordered 2 times now :)
Translated reviews
I
Rating: 5 out of 5
Fast delivery! Top product quality
Translated reviews
S
Rating: 5 out of 5
It's already my 4th order in a year and I'm still just as satisfied, whether it's the kindergarten pack or the free choice. The labels for clothes are washable and the labels for objects are dishwasher-safe, which is ideal.
Translated reviews
S
Rating: 5 out of 5
Perfect and super pretty
Translated reviews
I
Rating: 5 out of 5
You can tell that you do things with love and professionalism. You take care of the details.
Translated reviews
Response from Petit-Fernand
Good morning, It's a pleasure to read your message ! Thank you very much :) Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
No complaints. Delivery service on time. Simple, fast and efficient online ordering.
Translated reviews
T
Rating: 5 out of 5
fast and perfect
Translated reviews
M
Rating: 5 out of 5
Very happy my daughter loves these labels are practical I recommend
Translated reviews
I
Rating: 5 out of 5
????????????????????????????????????????
Translated reviews
I
Rating: 1 out of 5
We need to improve our shipping so that it arrives on time, especially when we have to pay extra to receive it faster.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
H
Rating: 5 out of 5
Top-notch label personalization as there are so many to choose from. Fast delivery. Very good quality? I order every year for clothes and objects and I'm very satisfied.
Translated reviews
S
Rating: 5 out of 5
This is not the first time I have purchased from your site. I have been booking labels for my daughter for 7 years now and now I have booked for my grandson as well.
Translated reviews
I
Rating: 5 out of 5
I have loved them. I ordered a few to try them out and I really like them. With the iron they are perfect on the clothes.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Fast order and just as I wanted top
Translated reviews
I
Rating: 5 out of 5
Simple website to create your own labels. Fast, careful shipping. Iron-on labels are very practical and easy to apply. I would definitely recommend this site ????
Translated reviews
A
Rating: 1 out of 5
PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.
Response from Petit-Fernand
Hello Angelika, Thank you for your message and apologies we did not answer your message sooner. For information, our offices are closed at the weekend so any messages sent during that time will be treated on the following Monday. The new shipment of your order was put into production on the 28th August and shipped on the 29th August 2023,therefore the customer service has definitely been in touch with you less than a week ago. At the time, you would have been offered the option of a full refund, or a new shipment at our costs, informing you that your order would unlikely get to you before the start of school. We will still get in touch with you by email regarding this matter and hope you will receive you order soon! Kind regards, Jessica
Z
Rating: 5 out of 5
I've been ordering for 5 years and I'm still as satisfied as ever.
Translated reviews
L
Rating: 1 out of 5
Not home yet
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear about this situation. We have just contacted you by email to help you. Hello, Camille Petit-Fernand
S
Rating: 5 out of 5
Easy label personalization. Fast delivery time
Translated reviews
L
Rating: 5 out of 5
Quality labels, as ordered and easy to customize. Careful packaging and fast delivery
Translated reviews
I
Rating: 1 out of 5
Dissatisfied! I placed my order two weeks ago. I've been ordering for over 3 years and my labels haven't arrived for the new school year.
Translated reviews
Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
M
Rating: 5 out of 5
I've been ordering labels for my son for 2 years and I'm always satisfied with the packs! I recommend
Translated reviews
L
Rating: 5 out of 5
The product was delivered promptly and was exactly as described. Quality product. I will order again without hesitation if needed.
Translated reviews
M
Rating: 5 out of 5
Great product. Order arrived quickly.
Translated reviews
M
Rating: 5 out of 5
Very easy to order and labels received within 48 hours.
Translated reviews
G
Rating: 5 out of 5
Very serious company, I have been sourcing from them for 5 years now. This year they were very fast and the product is very good quality. Last year I didn't get my package because it got lost and after reporting, within a few days they sent it back to me. I will buy from them again!!!
Translated reviews
E
Rating: 5 out of 5
Quick and easy ordering for a very practical product?
Translated reviews
L
Rating: 5 out of 5
I'm delighted, the products we received were just what we expected! The personalization was a success!
Translated reviews
J
Rating: 1 out of 5
Disappointed, this year the labels don't stick. Last year no problem, they are always on the supplies but this . Nothing to do, they just don't stick.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to provide you with a solution. Have a nice day, CMonetiquette
F
Rating: 1 out of 5
The order never arrived; I claimed it, they gave me the option to resend it to me free of charge and it still hasn't arrived either.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry that Correos has not delivered your order yet. The second shipment should arrive this week. Good morning, Camille Petit-Fernand
I
Rating: 5 out of 5
The best! I've been using them for 2 years now and they hold up really well and look great! I love
Translated reviews
J
Rating: 5 out of 5
Perfect! I regularly order labels for my children, and I'm always completely satisfied. Shipping is fast and the labels are of excellent quality.
Translated reviews
C
Rating: 5 out of 5
all good and beautiful
Translated reviews
C
Rating: 1 out of 5
Disappointed, because after the 1st wash, some of the labels peeled off. I think that's a shame, as my son hasn't started school yet...
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. Our customer service department has been in touch with you in order to help you as best we can. Have a nice day, Léa
L
Rating: 1 out of 5
I still haven't received anything
Translated reviews
Response from Petit-Fernand
Hello. We're sorry you haven't received your order, as the postal service has been slightly delayed during the summer months. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
E
Rating: 5 out of 5
Very well done site, fast delivery and top label! I recommend
Translated reviews
G
Rating: 5 out of 5
Very fast shipping Wash-resistant labels Adhere well to garments
Translated reviews
B
Rating: 5 out of 5
Thanks to my sister for introducing me to these labels. Beautiful, practical, affordable. I love them. And sirtout the kids too
Translated reviews