Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 158 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1 and 5 stars

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Invité
Rating: 5 out of 5
The order arrived perfectly. Thank you
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Response from Petit-Fernand
Good morning, Your order will be shipped again as soon as possible. We regret this delivery anomaly on the part of the post office. Good day, Camille Petit-Fernand
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Khadija Berafta
Rating: 5 out of 5
Quality labels that you can personalize to your taste! And fast shipping - perfect for latecomers!
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Célia Zumba
Rating: 5 out of 5
I've been using them for years, and they're top!!!! Very durable, attractive and practical. Lots of choice
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Achat
Rating: 5 out of 5
Superb quality labels. Fast, carefully packaged delivery
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Alison GIROT
Rating: 5 out of 5
Perfectly fitting labels, school supplies labelled in 5 minutes
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Eccy79
Rating: 5 out of 5
Lovely stickers - this is my second order with them. The customer service is excellent too.
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Mlle BLANCHARD Veronique
Rating: 5 out of 5
Perfect as usual, this time I took for my baby + and change the theme of my 1st daughter because I used it for 4 years !!!! We went from the little snail to the unicorns !!! And I'll try the ones on a bottle if it holds up well!
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Elisa
Rating: 5 out of 5
Labels bought for my son's school items. A nice pad arrived with even some free stickers that my son immediately loved. To the eye the colors are beautiful and seem to last.
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R L.
Rating: 5 out of 5
The colour chosen looked different on phone and laptop screens. When I queried it, they agreed to swap the colour. I thought I'd caught them before being printed but seemingly not, as I received 2 sets of stickers, one in the original colour and one in the amended colour. Thank you.
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Invité
Rating: 5 out of 5
Order received identical to the one ordered.
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Verónica
Rating: 1 out of 5
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
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Response from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
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Manon
Rating: 5 out of 5
Second order and I'm still not disappointed. The label holds very well!
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Laura M.
Rating: 5 out of 5
I have used this company for the last 3years for labels. Fantastic quality, still durable after numerous years of washing. Customer service is brilliant- I had an issue where my delivery didn't arrive, I emailed and had a quick response and another batch posted immediately- fantastic. Highly recommend
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Becky
Rating: 5 out of 5
Exactly what I ordered nice and clear with the name
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Joanna
Rating: 5 out of 5
Labels as described, high quality and lots of choice to personalize them. Package received promptly, very well packaged and in a booklet with extra stickers that delighted the children. Thank you
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Sara
Rating: 5 out of 5
Beautiful labels! Arrived on time, very honest cost
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Lydie Charpentier
Rating: 5 out of 5
Perfect fast shipping and very happy with my labels
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Valentina
Rating: 5 out of 5
Super durable labels I already bought them for my first child and after a thousand washes the names are still there , perfect . Even the labels to paste did not move after dishwasher For nursery and kindergarten they are the salvation . Ps also the possibility of wide customization is super
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Maud Bouillet
Rating: 1 out of 5
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
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Francesca
Rating: 5 out of 5
The labels are aesthetically very beautiful. Perfect printing, bright colors, turned details. Plus they really stick and don't come off after a while! Super approved purchase!
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Customer
Rating: 5 out of 5
Great customer service, very helpful and fast to respond to my issue. My first order didn't arrive, but they sent another set of labels and they arrived only a couple of days later. Very happy with my order and look forward to placing many more.
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CT
Rating: 1 out of 5
Still waiting for product to be delivered a month from ordering
Response from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
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there
Rating: 5 out of 5
Such brilliant customer service. Had a problem, all fixed with 1 email. Thank you
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Laura
Rating: 5 out of 5
Quick to respond to emails and resolved a small issue quick and efficiently. Stuck on clothes and water bottles well
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JOHANNA FAVIER
Rating: 5 out of 5
Fast shipping. Labels as described.
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Teresa B.
Rating: 5 out of 5
Beautiful labels, courteous and prompt assistance for a postal mishap resolved quickly
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Nikki C.
Rating: 5 out of 5
The labels were easy to order and exactly like the picture. They are just the right size and are lasting well. I will buy these again
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Audrey HOEL
Rating: 5 out of 5
Very happy with my order. Nothing to say.
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Céline
Rating: 5 out of 5
I've been a customer for several years and love the practical, high-quality labels. Great sales service, attentive and responsive... Top notch!
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Laurie G
Rating: 5 out of 5
Fast and good value for money
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Viviana garcia
Rating: 1 out of 5
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
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Invité
Rating: 5 out of 5
Easy to order, lovely quality. Very helpful customer service when the post service didn't deliver
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Invité
Rating: 5 out of 5
When my order went missing, customer service and communication were excellent, and replaced my order quickly. I've been using these labels for years and will never go back to sewing labels again! They are fantastic quality and withstand so much.
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Assma
Rating: 5 out of 5
Order arrived incomplete, I contacted them. Customer service is super fast and they immediately sent the rest of the order.
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Kunde
Rating: 5 out of 5
Quick refund
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Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
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LuciOleS
Rating: 5 out of 5
Perfect. Fast. Neat
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Tara W.
Rating: 5 out of 5
Very happy with product
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Jennifer
Rating: 5 out of 5
The deadlines are respected, the labels are of very good quality, I've been ordering for 2 years already! The motifs are very pretty and conform. Very responsive and professional after-sales service.
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Büsra Ozavci
Rating: 5 out of 5
I placed two orders on the same day and had a small delivery delay with one of them. I would like to thank the team who followed my request closely and who also suggested solutions in the event of non-delivery. I finally received my orders. Customer service ??
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Sandrine Mayer
Rating: 5 out of 5
Always satisfied with my orders since 3 years. Received in less than 1 week. Thank you very much.
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