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E
Rating: 5 out of 5
Perfect product, inexpensive and fast delivery
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 157 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy ordering, fast shipping, delighted customer?
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S
Rating: 5 out of 5
Top after-sales service! Small problem with the carrier but the monetiquette team quickly solved the problem. I will continue to order my children's labels from this site.
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L
Rating: 5 out of 5
This is about my 6th time ordering the stick on clothes lables for school uniforms. They are really long lasting even after multiple washes and are so easy to use. Makes labelling kids school uniform so quick and easy, I would never go back to the old school sew/iron on lables!
D
Rating: 5 out of 5
I'm super satisfied every time!
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G
Rating: 5 out of 5
Ideal for back-to-school! Interesting choice of images. There's something better this year, the illustrations are more modern/actual I think (this year's pacman is great, even if I still miss the little hen characters from 3 years ago !!).
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I
Rating: 1 out of 5
Order never received !!!!
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
R
Rating: 5 out of 5
Lovely, durable stickers and great customer service. My order unfortunately never arrived. These things happen. I contacted the customer service team and they arranged to re despatch my order immediately. They arrived today and I'm delighted with the quality and can't wait to use them. Thank you for the excellent customer care. I'll definitely be using this company again in the future.
M
Rating: 5 out of 5
Fast delivery, top quality, wide choice of designs and types, iron-on labels (and others) are very easy to apply and don't move, I recommend! I was able to easily label all my daughter's belongings for her summer camp. I can't recommend it enough!
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M
Rating: 5 out of 5
Satisfied since 2014, I order a pack for each of my children every year. First little printing problem this year, the after-sales service was very reactive and sent back the reprinted labels within 24 hours.
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D
Rating: 5 out of 5
The stickers are very well made and hold up really well. They look exactly like the pictures. The goods do not come lovelessly packaged, but as a small booklet + a few cute stickers. Many thanks !!!!
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Response from Petit-Fernand
Thank you very much for your review! Have a nice day, ? Elise, EsIstMeins
I
Rating: 1 out of 5
Font is much too small.
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Response from Petit-Fernand
Hello, We are sorry to hear that the font on the stickers is too small. We have contacted you this morning so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
K
Rating: 5 out of 5
Amazing products, cannot fault.
S
Rating: 1 out of 5
An order that was supposedly shipped on July 28th and still has not arrived, on top of that the customer service phone number is 902, I think it's terrible, I hope they solve this problem as soon as possible.
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Response from Petit-Fernand
Good morning Sandra, We will contact you today to help you with this problem of delivery by the post office. Hello, Camille Petit-Fernand
D
Rating: 5 out of 5
Everything is fast
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M
Rating: 5 out of 5
Very good, received quickly
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I
Rating: 5 out of 5
Very good quality I order them every year and nothing to say.
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H
Rating: 5 out of 5
Really happy with the ordering process, delivery & the product received. Second time ordering.
H
Rating: 5 out of 5
Brilliant naming labels & excellent service
C
Rating: 1 out of 5
I did not receive the goods! The courier did not buzz me or call me, I tried to contact customer service but they replied in French with something completely different from what I asked for
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Response from Petit-Fernand
Dear Mary, We are sorry for this shipping anomaly by the postal services. As for customer service I imagine you received an automated message in French, this should not have happened. However, we have contacted you to find an appropriate solution. Good day Alessio, Petit-Fernand
K
Rating: 5 out of 5
Great product and fantastic customer service. My first order didn't arrive and a replacement was dispatched after a quick email. Cannot fault the quality of the stickers and I would highly recommend
S
Rating: 5 out of 5
My order was not received within the suggested timeframe and when I reached out the company sent me replacements. Today the original order has just turned up aswell. Late but in one piece!
M
Rating: 5 out of 5
I have been buying petit-Fernand labels for a couple of years now, very good quality and really nice and efficient customer service.
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E
Rating: 5 out of 5
Gorgeous stickers, third running I have purchased. The stickers are easy to create, great quality, remain on wash after wash and are great value. Thank you.
E
Rating: 5 out of 5
Great products and prompt and friendly customer service
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M
Rating: 1 out of 5
Create a system to duplicate old orders without having to repeat the whole process. It is ridiculous that you don't have it and/or it hasn't worked for months.
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Response from Petit-Fernand
Dear Matteo, Thank you for your suggestion, it is important in order to improve the quality of nsotri services. We hope you are still satisfied with nsotri products and we remain at your disposal! Good day Alessio, Petit-Fernand
F
Rating: 5 out of 5
Lovely stickers always buy them ????
S
Rating: 5 out of 5
Good quality labels, and amazing customer service, would highly recommend to anyone looking to use for school uniforms!
I
Rating: 1 out of 5
My order did not arrive.
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
I
Rating: 5 out of 5
The service is quick and the product always arrives flawlessly
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A
Rating: 5 out of 5
I also bought them again (7 years later) for my granddaughter and the quality is always impeccable
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I
Rating: 5 out of 5
Very satisfied. Good quality and many design options
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
The stickers stick everywhere. They look great. Stick in the dishwasher and washing machine. Simply super.
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Response from Petit-Fernand
Thank you very much for your great review! We are very pleased! Have a nice day, ? Elise, EsIstMeins
D
Rating: 5 out of 5
Perfect material fast shipping
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L
Rating: 5 out of 5
I purchased these beautiful labels, they are made well and they hold. This year the courier did not deliver them and the company refunded me immediately. The second shipment was very fast. Better than that you cannot ?
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A
Rating: 5 out of 5
Everything is great! It's always the right floor that gets me correctly
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A
Rating: 5 out of 5
Very nice selection, fair price and very fast delivery. Top
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Response from Petit-Fernand
Thank you very much for your great review. We are very pleased that you like our articles. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Everything perfect, fast delivery!
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L
Rating: 5 out of 5
I have ordered a value pack to label my daughter's school uniform, unfortunately my delivery didn't make it to me but the customer service was great in sending me a replacement.
G
Rating: 5 out of 5
Order conforms, delivered quickly. Interesting pack for my son's first school year... The labels haven't been machine-printed yet, but they're good quality and I ordered them because of positive feedback from friends?
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