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G
Rating: 5 out of 5
Adhesive labels for clothes: excellent quality in both graphics and durability in washer and dryer.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 432 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality and speed
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M
Rating: 1 out of 5
I paid for expedited shipping,but the package still arrived to me as classic shipping,5 days later!!!!
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Response from Petit-Fernand
Good morning Maria, we are truly sorry for this delay. One of our operators will contact you later today to find a solution together. Chiara Petit-Fernand
C
Rating: 1 out of 5
Arrived much later than the money paid er express shipping
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Response from Petit-Fernand
Dear Cristina, a customer service representative will contact you later today to find a solution together. We are very sorry for the delay encountered. Good day, Chiara Petit-Fernand
C
Rating: 5 out of 5
Fast, wonderful product, easy to use, perfect instructions, appreciated the included stickers as a gift
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M
Rating: 5 out of 5
Despite the fact that the product did not arrive on time, paying extra for it, they took care of the refund of those expenses.
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D
Rating: 5 out of 5
Great product... Gladly continue ??
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Response from Petit-Fernand
Thank you for shopping with us and for your review, which we are very pleased about. We look forward to your next order. ? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
In a couple of days it arrived, just as I had ordered and designed for my children. I am personally very satisfied and will order more labels again. Thank you
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Response from Petit-Fernand
Hello Cristina, We are very pleased with your message? Thank you ! Happy day, Camille Petit-Fernand
M
Rating: 1 out of 5
I never got it, sorry but this time I can't say anything positive
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Response from Petit-Fernand
Good morning, we are very sorry to read that you did not receive uil your order. One of our operators will contact you within the day to promptly find a solution together. Good day, Chiara Petit-Fernand
M
Rating: 5 out of 5
Impeccable and very durable labels. I had purchased labels for 'clothing before. Super!!!
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S
Rating: 5 out of 5
Excellent communication with customer care, quality products. The first order did not arrive, but the marking was immediately taken care of and the problem was immediately resolved.
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M
Rating: 1 out of 5
I paid fast shipping 9.50 but it was not fast at all (48h)
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Response from Petit-Fernand
Good morning Marina, we are sorry that your order did not arrive on time. One of our operators will contact you later today. See you soon, Chiara Petit-Fernand
K
Rating: 5 out of 5
Super !!!???? very satisfied
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Response from Petit-Fernand
That's perfect that everything went well and that you like our products! That makes us very happy! Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Great product quality and excellent customer service. Highly recommended.
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Response from Petit-Fernand
Good morning, Thank you, it is a pleasure to read your message. Good morning, Camille Petit-Fernand
C
Rating: 5 out of 5
Fast shipping and excellent quality!
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N
Rating: 1 out of 5
Disappointed by the personalized boxes, it's a simple sticker stuck on the box, I could have done it myself and the price is quite for the item. Too bad the box looks so cute on the website. I wouldn't recommend this site again.
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Response from Petit-Fernand
Hello, We are sorry to learn that our product does not correspond to your expectations. The stickers are personalized for our lunchbox so that the children can change them over time to suit their tastes. We still hope that the quality of our product meets your expectations. Have a nice day, Camille C-MonEtiquette
K
Rating: 5 out of 5
Very helpful
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A
Rating: 5 out of 5
Simple ordering, beautiful site
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A
Rating: 5 out of 5
Fast, attentive customer service, quality product
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T
Rating: 5 out of 5
My daughter loved the little stickers!
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L
Rating: 5 out of 5
Love love love this company. Beautiful products that last and even better customer service. They make labelling school uniform a breeze. They always go above and beyond to help with any queries I have had.
Response from Petit-Fernand
Hello, Thank you so much ! Kind regards, Camille Petit-Fernand
M
Rating: 5 out of 5
Top service
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G
Rating: 5 out of 5
Ease of creating labels and speed of delivery
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M
Rating: 5 out of 5
The item arrived on time, having chosen two-day shipping. I am very pleased with the lunch box, it is a quality item and my son really enjoyed it. The labels are good, they seem to hold after washing although clearly sewn on they will have a better hold. I am very satisfied!
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D
Rating: 5 out of 5
Arrival time, and they deliver as promised.
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Response from Petit-Fernand
Hello Delia, Thank you for sharing your experience ! Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Well-made labels. I had ordered them before and can say that they are wash resistant and durable. For this reason I decided to purchase them again. Package arrived on time
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D
Rating: 5 out of 5
Very beautiful and well made labels!
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J
Rating: 5 out of 5
Cute, useful and with little stickers for the kids! Just great!
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N
Rating: 5 out of 5
Beautiful labels and fast and friendly customer service
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T
Rating: 5 out of 5
They are extraordinary, I have already been ordering them for 3 years, they are really of very good quality, I recommend them with confidence to everyone,
Response from Petit-Fernand
Hello, Thank you so much for you message ! It's a pleasure to read it :) Kind regards, Camille Petit-Fernand
F
Rating: 5 out of 5
Well-made labels!!!! They adhere well . But I already knew you I went for sure!!!! Thank you thank you thank you and thank you ?
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N
Rating: 5 out of 5
Really great company. The products are lovely. I unfortunately one of the snap clip broke after a few days. I emailed the company and they sent a replacement straight away. Would definitely recommend
Response from Petit-Fernand
Hello, Thank you so much for your message ! Kind regards, Camille Petit-Fernand
M
Rating: 5 out of 5
The product is of very good quality, I have labels that I bought a couple of years ago and they are still perfectly glued and also when I placed the order for my second child, the envelope was lost, did not arrive and I have made another shipment at no cost, 100% recommendable.
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Response from Petit-Fernand
Hello Mirian, Thank you from the bottom of my heart for your message? Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Great product, great customer service
Response from Petit-Fernand
Hello, Thank you so much ! Kind regards, Camille Petit-Fernand
M
Rating: 5 out of 5
I can personalize my garments and items with style. I appreciate the innovations that the company introduces
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N
Rating: 1 out of 5
The processing time was 5 working days instead of 48 hours! Delivery time by post one week within Germany! After a long wait, the stickers were much smaller than pictured/imagined. Conclusion: better to print them out yourself at DM or rossmann
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Response from Petit-Fernand
Hello, we are sorry that it has taken longer than expected. ?? We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team
R
Rating: 5 out of 5
Very friendly and fast service
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Response from Petit-Fernand
Hello Rocio, Thank you for sharing your experience? Hello, Camille Petit-Fernand
E
Rating: 5 out of 5
Perfect everything nice. A little long delivery if you don't pay
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K
Rating: 5 out of 5
Excellent product, packaged in a booklet. Recommended
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P
Rating: 5 out of 5
The labels are very nice, my daughter loved them; I have not used them yet because they have just arrived, but they look very good quality. They have taken a little while to arrive, I chose the post office as the shipping method, I think they would not have taken so long if I chose another method. So, if you want them very fast do not choose the post office, for whatever reason some people get them fast and others do not. For my next order I already know. As for customer service they are also excellent, they answer right away and the treatment is very friendly. I hesitated, because they did not arrive quickly, but I was wrong. They are a reliable, safe and professional company!!!!
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