The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Response from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
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Aurore D.
Rating: 5 out of 5
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
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Daniela
Rating: 5 out of 5
I've been using the labels for my daughter for a few years now, since kindergarten, and the product is really good! from the thermo-adhesive clothing labels, to the object labels, they have never come off, neither in the washing machine nor in the dishwasher. Great, I will continue to use them!
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Grazia
Rating: 5 out of 5
The stickers are very beautiful, there is a lot of choice to personalize the labels which are not only beautiful but also very functional. They adhere well to fabrics and objects
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Violette
Rating: 5 out of 5
The labels are beautiful and of high quality. The parcel was received on time.
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Client(E)
Rating: 5 out of 5
very easy to use! it changes your life!
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Marta
Rating: 5 out of 5
Quick shipment (ahead of schedule). Excellent products both thermo-adhesive labels that resist perfectly to washing and do not spoil, and adhesive labels for shoes. Recommended products, I only buy from Petit-Fernand because I am assured of durable products.
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Severine
Rating: 5 out of 5
Fast delivery and quality products! Satisfied with my purchase as I am every year? I 100% recommend
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Marcela Orellana
Rating: 5 out of 5
Labels arrived on time, good product!
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Marjorie Francais
Rating: 5 out of 5
I'm very happy with the labels, they're so beautiful, and they're quick and hold up well despite washing, rubbing and the dishwasher. I would recommend with my eyes closed
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Benedetta Z.
Rating: 5 out of 5
Quick service, on time, great product.
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Simona
Rating: 5 out of 5
Great and super convenient labels for school, well thought out throughout
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Sandra P.
Rating: 5 out of 5
My daughter loves to design the stickers herself. We are very pleased and my daughter is always so happy when they finally arrive in the post box so that she can finally label her pens etc.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Naima Anounou
Rating: 1 out of 5
The service is excellent but unfortunately I can't say the same about the delivery. I asked for delivery within 24 hours, so I paid the extra charge and received the labels 5 days later. Which is a pity because I didn't have any more to read...
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Response from Petit-Fernand
Hello, I'm sorry that this delay in delivery is affecting the usefulness of our labels. I have just sent you an e-mail to discuss the situation directly with you. We're here to help. Have a nice day? Luce C-MonEtiquette
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Carola D.
Rating: 5 out of 5
excellent labels
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Dominique
Rating: 5 out of 5
I really like the products on offer, especially the packs (nursery, kindergarten, etc.), which are super efficient and very practical! The quality is spot on! Express delivery took more than a day, but that's no big deal.
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Riccardo S.
Rating: 5 out of 5
quality product arrived in a short time
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Nanni
Rating: 5 out of 5
Many design options. Sticks well. Fast shipping. Everything top.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Lola
Rating: 5 out of 5
The product is very good, but it took a long time to be shipped.
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Rosa Maria Mendoza Perez
Rating: 5 out of 5
I love the stickers and the great service did not arrive in the first order and at no cost they sent it to me again super delighted I will return to place more orders
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Response from Petit-Fernand
Good morning, Thank you very much for your confidence. Good morning, Camille Petit-Fernand
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Monica Fernández
Rating: 5 out of 5
Very fast shipping and excellent quality. The clothing stickers do not peel off and remain as in the first application. Better than other brands I have tried.
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Virginie Matagne
Rating: 5 out of 5
Nothing to say, always perfect
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Client
Rating: 5 out of 5
Very happy with the order. The labels are very pretty. The snack box is perfect for little hands.
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Response from Petit-Fernand
Thank you very much for your message! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
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Veronica
Rating: 5 out of 5
I now rely solely on petit fernand. Serious and reliable company with patterns and colors that no one else has!
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Emilia T.
Rating: 5 out of 5
Everything is correct, as ordered. Super quality
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Response from Petit-Fernand
Thank you very much for shopping with us and for your kind review, which is very important to us. Have a nice day, ? Elise, EsIstMeins
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Mgg
Rating: 1 out of 5
I placed an order for school supplies. I paid for express shipping so that it would arrive at my home within 24-48 working hours as indicated on the website. The order arrived in 5 days (counting Saturday and Sunday). So the delivery time is false. I sent emails but they don't even pay attention to you. The order arrived late and on top of that the block was wrinkled. I will not buy again or recommend it for anything.
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Response from Petit-Fernand
Good morning, We are sorry to hear that SEUR did not meet the deadline. We have just contacted you. Hello, Camille Petit-Fernand
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Caro L
Rating: 5 out of 5
Perfect! The labels are better than I expected.
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Valentina
Rating: 1 out of 5
I paid for priority delivery because I had an urgency and instead the Delivery was made after exactly 7 days
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Response from Petit-Fernand
Dear Valentina, We are sorry for this delay on the part of the postal service. We have contacted you offering a business gesture to apologize. Good day Alessio, Petit-Fernand
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Charlotte
Rating: 5 out of 5
Fast shipping and quality labels. We had a small problem with the cap on the bottles and the after-sales service was very responsive! Thank you
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Laia Cardenas Dosantos
Rating: 1 out of 5
I have not received my order yet.
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Response from Petit-Fernand
Good morning, The second shipment that we have made is on its way. It won't take long to arrive with Correos. Good morning, Camille Petit-Fernand
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Alessandra P.
Rating: 5 out of 5
Durable labels ,perfect colors and pictures, 10 praise customer service . Congratulations you are a guarantee
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Giada F.
Rating: 1 out of 5
Labels never arrived
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Response from Petit-Fernand
Dear Jade, We apologize for this delivery anomaly by the postal service. We reconfirm that the refund you requested has been effected. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Judith Vidal
Rating: 5 out of 5
We bought the taper for breakfast and it is perfect. It is airtight, easy to open and close for my 3 year old son.
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience :) Hello, Camille Petit-Fernand
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Ana Perez
Rating: 1 out of 5
This is the second time I have ordered stickers and again they arrived quite late even though I ordered them in advance and the same thing happened to me. Bad delivery times.
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Response from Petit-Fernand
Good morning, We are sorry you had to wait so long. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
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Mrb
Rating: 5 out of 5
Purchase of a lunch box, very good quality and very pretty Purchase of a diaper bag. Very pretty Clothing labels, very practical and quick to stick as they are self-adhesive.
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Assemy Olandzobo
Rating: 5 out of 5
The ?? labels are pretty and well presented
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Margaret S.
Rating: 5 out of 5
Nice labels to our specification, when we expected them. If they perform well, this will be the first of many orders.
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Invité
Rating: 5 out of 5
Excellent customer service.
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Suzan
Rating: 5 out of 5
Great products, and excellent customer service!!!
Response from Petit-Fernand
Thank you very much Suzan! ?? Jessica, Petit-Fernand
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Silvia
Rating: 1 out of 5
The delivery time was far too long, 14 days and completely non-transparent in advance. Unfortunately, the stickers only arrived after school had started and were therefore unusable
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Response from Petit-Fernand
Hello, we are sorry that you received the labels too late. Unfortunately, we have no control over the postal service. ?? We have contacted you today to have more details about this. We look forward to hearing back from you. Have a nice day, The EsIstMeins team
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