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C
Rating: 5 out of 5
Beautiful and good quality. I recommend it!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 449 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1 and 5 stars
Reset filtersI
Rating: 5 out of 5
Top as usual! Thanks ??
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A
Rating: 5 out of 5
Great value Easy to use
A
Rating: 5 out of 5
Super pretty
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S
Rating: 1 out of 5
Quite terrible, as the stickers did not arrive in full.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order in full. We have contacted you to offer you a solution. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
Received within the time indicated
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H
Rating: 1 out of 5
Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.
Response from Petit-Fernand
Hello Hayley, We are sorry to hear your order has not reached you yet! We can see you contacted us yesterday and we have now replied to your email with a solution. For future reference, there is an option for tracked delivery on our website at time of checkout ?? Jessica, Petit-Fernand
S
Rating: 5 out of 5
Very good second order perfect thank you!
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S
Rating: 5 out of 5
Sticks well, very pretty labels, delighted with my purchase to notify my children's objects.
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E
Rating: 5 out of 5
Very pleased with our order to label all our son's school supplies.
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C
Rating: 5 out of 5
Nice labels - fast delivery For the clothes labels, you'll have to check how they hold up in the wash!
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M
Rating: 5 out of 5
Very happy, very good quality!
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
M
Rating: 5 out of 5
Compliant labels, excellent follow-up and delivery times. Exceptional experience for over 6 years.
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F
Rating: 5 out of 5
Great product!!! The quality is great: I already bought a lunch box five years ago and it is still perfect, now I wanted to get two more so I can carry more food. The cooler tablet is the best: everything stays cool for many hours.
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E
Rating: 5 out of 5
Very good experience I recommend next year for my son
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K
Rating: 5 out of 5
I wouldn't use any other labels! The customer service is amazing!
M
Rating: 5 out of 5
The order arrived very quickly and the stickers are very easy to use and beautiful. We will repeat with a larger order.
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Response from Petit-Fernand
Good morning, Thank you for your confidence ! Good morning, Camille Petit-Fernand
M
Rating: 1 out of 5
Hello, I placed my order 3 weeks ago and it has never arrived.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We have just sent you an email to help you as soon as possible. Good morning, Camille Petit-Fernand
P
Rating: 5 out of 5
Impeccable, like my previous orders !!! Thank you ??
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L
Rating: 5 out of 5
The product I was looking for was to my liking thank you .
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T
Rating: 1 out of 5
I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.
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Response from Petit-Fernand
Good morning, You can email us at [email protected] with your order number so that we can help you as soon as possible with this situation. Good morning, Camille Petit-Fernand
S
Rating: 1 out of 5
I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!
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Response from Petit-Fernand
Dear Silvia, We are sorry to hear about this non-delivery. Please be advised that we have already made the refund you requested. We remain at your disposal and wish you a good start to the week. Alessio, Petit-Fernand
M
Rating: 5 out of 5
I liked it very much
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G
Rating: 5 out of 5
Great care ?? Top customer service ?
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M
Rating: 5 out of 5
I love those stickers and have been using them every year. This time I have not received my order at first and my enquiry has been dealt with and issue resolved in very profesional manner. I would definetley recommend them and will remain loyal customer.
Response from Petit-Fernand
Thank you so much Izabela for taking the time to write this lovely review on our products, but also your experience with our customer service ? Jessica, Petit-Fernand
O
Rating: 1 out of 5
We paid an additional fee to receive the package on time and we washed it later.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
V
Rating: 1 out of 5
I did not receive the product
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Response from Petit-Fernand
Good morning, We sincerely regret this situation. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
M
Rating: 5 out of 5
Quality labels. Fast and reliable delivery service. I have purchased several times in this store and will continue to do so:-)
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C
Rating: 5 out of 5
The stilettos last a long time and are very cool.
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N
Rating: 5 out of 5
They reshipped the stickers at no cost since the post office never delivered the order. I recommend it, I will definitely repeat.
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U
Rating: 1 out of 5
Ordered on September 3 and still not received on 18 !!!!!!
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
S
Rating: 1 out of 5
I paid for expedited shipping but the package arrived late. The labels are worth less than their price
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Response from Petit-Fernand
Good morning Serena, we are sorry to hear that our labels did not meet your expectations. As communicated to you, we had already refunded your shipping costs as they did not conform to what the postal services indicated. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
M
Rating: 5 out of 5
Beautifully made website, easy to use to customize your own labels. Also trackable shipping for a few extra euros and arrived in 10 days. Labels as perfect as all the other years. They stick well and even the ones to iron stay on despite doing machine washes.Excellent quality. Highly recommended.
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C
Rating: 5 out of 5
Beautiful, high-quality labels
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J
Rating: 5 out of 5
I have been ordering for 3 years and have never been disappointed. Fast delivery Items as requested
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V
Rating: 5 out of 5
excellent product
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J
Rating: 1 out of 5
I never received the package or even a tracking number.
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Response from Petit-Fernand
Dear Julia, We are sorry to hear about this anomaly on the shipment. Our customer service has already offered you a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
C
Rating: 1 out of 5
On the website the package with 50 labels shows delivered, but I never received it. Wrote 2 complaints and 1 email to customer service, never received a response.
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Response from Petit-Fernand
Good morning, we are spicenti to hear that you have not received your order. We respond to all emails in 48 if, you have not received a response I encourage you to contact us again at [email protected] or messenger to make sure the message was delivered. Our customer service will be ready to help you! Good day Alessio, Petit-Fernand
P
Rating: 5 out of 5
Super quality labels. Delivery a little long though. But the products are as ordered ????
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C
Rating: 5 out of 5
Amei os adesivos, poderia fazer para empresas também.
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