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A
Rating: 5 out of 5
From the time it first came back (6 years ago) until now, I've always ordered via cmonetiquette! Unbeatable quality and price!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 473 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1 and 5 stars
Reset filtersB
Rating: 5 out of 5
Everything perfect ! Fast shipping ! Top labels !
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G
Rating: 5 out of 5
Very pretty labels, everything is spotless
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K
Rating: 5 out of 5
Work well done, at a good price. Fast delivery.
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S
Rating: 1 out of 5
I HAVE NEVER RECEIVED THE PRODUCT
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Response from Petit-Fernand
Good morning, After our call yesterday, I confirm that your order is being remanufactured. We are very sorry for this situation. Good morning, Camille Petit-Fernand
I
Rating: 5 out of 5
Very good reception easy to do nice decoration Fast and clean shipping .
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I
Rating: 5 out of 5
Very good product, I've been ordering for several years and have never been disappointed. Always arrives on time
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I
Rating: 5 out of 5
Very good presentation, practical. Received on time.
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O
Rating: 5 out of 5
The after-sales service is really top-notch and responsive. Despite some problems with Chronopost. Otherwise really happy with the order, labels and gourd at the top. Highly recommend.
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I
Rating: 5 out of 5
Perfect, fast shipping
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I
Rating: 5 out of 5
Fast, pretty, great quality, good price.
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M
Rating: 5 out of 5
Thank you, fast delivery, great label
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A
Rating: 5 out of 5
Fast, careful delivery Product corresponds to what I ordered Super quality
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A
Rating: 5 out of 5
Iron-on labels are very well made and stick well.
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V
Rating: 5 out of 5
Ordered the crèche pack, perfect for back-to-school! Thank you so much!
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I
Rating: 5 out of 5
Time-saving and efficient for back-to-school packing! Products as described and as I expected! I recommend them.
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C
Rating: 5 out of 5
As usual, perfect.
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A
Rating: 5 out of 5
Easy-to-use site; Fast shipping
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I
Rating: 5 out of 5
Good workmanship and professionalism
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L
Rating: 5 out of 5
Great product! Beautifully rendered and well explained
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M
Rating: 5 out of 5
Easy, complete and very nice pack
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I
Rating: 5 out of 5
Very good quality labels, as per my order. Shipped on time. Perfect
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O
Rating: 5 out of 5
friendly people who help you solve any problem
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D
Rating: 5 out of 5
Fast delivery, sufficient quantity for back-to-school and top quality.
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L
Rating: 5 out of 5
Practical site, wide choice of colors to choose with your child, logo....different labels for different media. Fast, efficient customer service. The order was shipped quickly, I recommend it. I've ordered 2 times now :)
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I
Rating: 5 out of 5
Fast delivery! Top product quality
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S
Rating: 5 out of 5
It's already my 4th order in a year and I'm still just as satisfied, whether it's the kindergarten pack or the free choice. The labels for clothes are washable and the labels for objects are dishwasher-safe, which is ideal.
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S
Rating: 5 out of 5
Perfect and super pretty
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I
Rating: 5 out of 5
You can tell that you do things with love and professionalism. You take care of the details.
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Response from Petit-Fernand
Good morning, It's a pleasure to read your message ! Thank you very much :) Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
No complaints. Delivery service on time. Simple, fast and efficient online ordering.
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T
Rating: 5 out of 5
fast and perfect
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M
Rating: 5 out of 5
Very happy my daughter loves these labels are practical I recommend
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I
Rating: 5 out of 5
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I
Rating: 1 out of 5
We need to improve our shipping so that it arrives on time, especially when we have to pay extra to receive it faster.
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Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
H
Rating: 5 out of 5
Top-notch label personalization as there are so many to choose from. Fast delivery. Very good quality? I order every year for clothes and objects and I'm very satisfied.
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S
Rating: 5 out of 5
This is not the first time I have purchased from your site. I have been booking labels for my daughter for 7 years now and now I have booked for my grandson as well.
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I
Rating: 5 out of 5
I have loved them. I ordered a few to try them out and I really like them. With the iron they are perfect on the clothes.
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Response from Petit-Fernand
Good morning, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Fast order and just as I wanted top
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I
Rating: 5 out of 5
Simple website to create your own labels. Fast, careful shipping. Iron-on labels are very practical and easy to apply. I would definitely recommend this site ????
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A
Rating: 1 out of 5
PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.
Response from Petit-Fernand
Hello Angelika, Thank you for your message and apologies we did not answer your message sooner. For information, our offices are closed at the weekend so any messages sent during that time will be treated on the following Monday. The new shipment of your order was put into production on the 28th August and shipped on the 29th August 2023,therefore the customer service has definitely been in touch with you less than a week ago. At the time, you would have been offered the option of a full refund, or a new shipment at our costs, informing you that your order would unlikely get to you before the start of school. We will still get in touch with you by email regarding this matter and hope you will receive you order soon! Kind regards, Jessica