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F
Rating: 3 out of 5
I actually wanted stickers for thin colored pencils, unfortunately much too big. Otherwise, it looks nice.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 657 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 3 stars
Reset filtersC
Rating: 3 out of 5
Unfortunately, the mini labels do not stick to triangular pins. They are still too large for that and always lift at the edges despite strong pressing. The large round stickers, on the other hand, should be several times larger for labeling the stapler.
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A
Rating: 2 out of 5
Unfortunately, it only lasts a short time. It comes off when washing even if it's only 30°. What a pity!
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B
Rating: 3 out of 5
The labels look good, but they didn't stick particularly well to narrow items like pens and brushes. I had to survive with tape to keep them on. Very unfortunate...
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L
Rating: 2 out of 5
The stickers are unfortunately only available in 1 size, much too large for example for the pencils of the 1st graders.
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G
Rating: 3 out of 5
The stickers are already coming off the pens. They don't last 3 weeks. It's annoying and I will order elsewhere next time.
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M
Rating: 3 out of 5
I received the wrong stickers. They were supposed to be pen stickers. The ones that arrived were too large.
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E
Rating: 2 out of 5
The surface is too smooth and the glue is too weak
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C
Rating: 2 out of 5
The truth is that my experience with these labels is not what I expected. They come off when washed and I have to put them back on.
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Response from Petit-Fernand
Dear Carolina,
We regret that your experience with our labels has not been as expected. We appreciate your feedback and would like to offer you assistance to resolve this issue.
Please do not hesitate to contact our customer service so that we can help you in the best possible way.
Sincerely,
The Petit-Fernand team
We regret that your experience with our labels has not been as expected. We appreciate your feedback and would like to offer you assistance to resolve this issue.
Please do not hesitate to contact our customer service so that we can help you in the best possible way.
Sincerely,
The Petit-Fernand team
B
Rating: 3 out of 5
Labels that seem to be of quality, but disappointed by the size of the design, with first and last name on 2 lines, it is really very small.
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Response from Petit-Fernand
Hello Béatrice,
Thank you very much for your feedback. We are delighted that you appreciated the quality of our labels, but we take note of your comment regarding the size of the design. Your satisfaction is important to us and we will continue to improve thanks to feedback like yours.
Best regards,
The C-Monetiquette team
Thank you very much for your feedback. We are delighted that you appreciated the quality of our labels, but we take note of your comment regarding the size of the design. Your satisfaction is important to us and we will continue to improve thanks to feedback like yours.
Best regards,
The C-Monetiquette team
N
Rating: 3 out of 5
The quality of the stickers have changed. The pages of the booklet sticks together very time I close it
Response from Petit-Fernand
Dear Nida,
Thank you for sharing your thoughts with us! We appreciate your feedback regarding the quality of the stickers and the booklet. Your insights are invaluable as we strive to improve our products and ensure a better experience for our customers.
Best regards,
The Petit-Fernand Team
Thank you for sharing your thoughts with us! We appreciate your feedback regarding the quality of the stickers and the booklet. Your insights are invaluable as we strive to improve our products and ensure a better experience for our customers.
Best regards,
The Petit-Fernand Team
S
Rating: 2 out of 5
Stickers too big although labeled as Mini or Small. Smell unpleasant!
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M
Rating: 3 out of 5
Stickers are a bit too big for pens or similar.
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C
Rating: 3 out of 5
I didn't receive the tissue paper! It's difficult for me to label the clothes without it
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Response from Petit-Fernand
Hello Carla,
We sincerely thank you for sharing your opinion. We regret that you did not receive the tissue paper, and we understand how useful it is for labeling clothes.
We have informed our teams so that it does not get forgotten again, meanwhile you can use baking paper which works the same way.
Sincerely,
The Petit-Fernand team.
We sincerely thank you for sharing your opinion. We regret that you did not receive the tissue paper, and we understand how useful it is for labeling clothes.
We have informed our teams so that it does not get forgotten again, meanwhile you can use baking paper which works the same way.
Sincerely,
The Petit-Fernand team.
S
Rating: 3 out of 5
Unfortunately, after 1 week from the application, the self-adhesive labels for clothes all came off after the first wash! This has never happened before.
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Response from Petit-Fernand
Dear Silvia,
Thank you sincerely for sharing your experience. We are sorry to hear that the self-adhesive labels did not meet your expectations and we will take your feedback into consideration to improve our products. I have just contacted you by email to resolve the issue and find a solution!
We hope to see you again soon in our online store.
Best regards,
The Petit-Fernand team
Thank you sincerely for sharing your experience. We are sorry to hear that the self-adhesive labels did not meet your expectations and we will take your feedback into consideration to improve our products. I have just contacted you by email to resolve the issue and find a solution!
We hope to see you again soon in our online store.
Best regards,
The Petit-Fernand team
T
Rating: 2 out of 5
One does not recognize on the website what sizes the stickers have, so it is very easy to unnecessarily order the wrong size..
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L
Rating: 3 out of 5
Several labels had trouble coming off, I tore off 2-3 while removing from the support
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Response from Petit-Fernand
Hello Laetitia,
Thank you for taking the time to share your experience. Your feedback is valuable to help us improve our products. To assist you with this, we invite you to contact us directly via our contact form.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. Your feedback is valuable to help us improve our products. To assist you with this, we invite you to contact us directly via our contact form.
Best regards,
The C-Monetiquette team
S
Rating: 2 out of 5
Poor quality photo / symbol too small - I don't like it at all
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P
Rating: 3 out of 5
I thought the labels were made of fabric
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Response from Petit-Fernand
Hello Patricia,
We sincerely thank you for your feedback. We are delighted that you took the time to share your experience and we are sorry that the labels did not meet your expectations and that there may have been a misunderstanding when placing the order. We still hope to see you soon in our online store to discover more products that you might like.
Sincerely,
The C-Monetiquette team
We sincerely thank you for your feedback. We are delighted that you took the time to share your experience and we are sorry that the labels did not meet your expectations and that there may have been a misunderstanding when placing the order. We still hope to see you soon in our online store to discover more products that you might like.
Sincerely,
The C-Monetiquette team
N
Rating: 2 out of 5
The envelope arrived very damaged and one of the pads arrived bent. The stickers are of lower quality than a few years ago and come off easily after washing.
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Response from Petit-Fernand
Hello Noemi,
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
C
Rating: 3 out of 5
Yes, it is a bottle that keeps cold water for a long time, but I have been using it for about 10 days and the paint on the bottle has already started to come off a bit.
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Response from Petit-Fernand
Dear Carolina,
We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.
Sincerely,
The Petit-Fernand team
We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.
Sincerely,
The Petit-Fernand team
S
Rating: 3 out of 5
Love the labels and this is our second time purchasing them. The production job was not as good this time though and the pages are all stuck together and it’s difficult to easily access the stickers.
Response from Petit-Fernand
Hello Shelby,
Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!
Best regards,
The Petit-Fernand Team
Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!
Best regards,
The Petit-Fernand Team
M
Rating: 3 out of 5
The stickers do not stick to the pens.
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E
Rating: 3 out of 5
the parchment paper was not provided in the kit
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Response from Petit-Fernand
Hello Emilie,
Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)
Have a nice day,
Camille C-MonEtiquette
M
Rating: 2 out of 5
Disappointed with the labels for supplies, way too wide for pens
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Response from Petit-Fernand
Hello Mouna,
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 3 out of 5
The iron-on labels no longer stick after washing.
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Response from Petit-Fernand
Hello Chloe,
Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
H
Rating: 3 out of 5
long delivery time and there should be a card for each name I want to give it as a gift but everything is on one card
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R
Rating: 3 out of 5
Disappointed the labels are not like previous years The format is bigger Too bad
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Response from Petit-Fernand
Hello Roxanne,
We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.
Best regards,
Camille C-MonEtiquette
We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.
Best regards,
Camille C-MonEtiquette
C
Rating: 3 out of 5
It's a shame that the different types of labels are mixed in the notebooks. Name labels for school items mixed with clothing labels.
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Response from Petit-Fernand
Hello Coralie,
Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 2 out of 5
The ink stamp that pierced my daughter's sweater ...
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Response from Petit-Fernand
Hello Adeline,
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
V
Rating: 2 out of 5
I was expecting to receive a engraved cup or something better, instead I received a cup with stickers on it. It's expensive for that.
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
A
Rating: 3 out of 5
The only downside is that the name is not printed in the center on the large labels. What I would also wish for are symbols for MTB.
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A
Rating: 2 out of 5
The textile labels do not hold even with washes at 30°C, I find them everywhere. I am disappointed with this order because the concept was practical but not effective over time.
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Response from Petit-Fernand
Hello Audrey,
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 3 out of 5
Random print quality in our order. A bit disappointed
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Response from Petit-Fernand
Hello Caroline,
Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.
Best regards,
The C-Monetiquette team
Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.
Best regards,
The C-Monetiquette team
M
Rating: 3 out of 5
The nursery pack is not suitable.. and for the small labels, they are still way too big for a pen for example. Before there were this type of label to mark pens or pencils
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Response from Petit-Fernand
Hello Mélanie,
Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.
Best regards,
The C-Monetiquette team
N
Rating: 2 out of 5
It doesn't hold at all, the labels came off after the first wash. I regret my purchase
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Response from Petit-Fernand
Hello Nathalie,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
Very nice labels but they come off after the first cold wash or 30 degrees. Very very disappointed
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Response from Petit-Fernand
Hello Juliette,
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
A
Rating: 2 out of 5
The labels are pretty but come off after only a few washes (3/4 washes). Disappointed.
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Response from Petit-Fernand
Hello Annie,
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
L
Rating: 3 out of 5
I've ordered before and been happy with the product. But unfortunately this time the sticky labels weren't quite right as all the pages are adhered together making it quite hard to separate the pages
Response from Petit-Fernand
Dear Lindsey,
Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Best regards,
The Petit-Fernand Team
Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Best regards,
The Petit-Fernand Team
L
Rating: 3 out of 5
The stickers are good as expected. However, the shipping took over 2 weeks. You have to plan for that, but it was very frustrating for my son. He waited so long for them.
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