Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Unfortunately, many stickers were not really peelable, and when you tried to do so, they broke. I found that very disappointing.
Translated reviews
Response from Petit-Fernand
Good day,
M
Marie-Ange B.
Rating: 3 out of 5
following a purchase from 13/03/2025
2 : Child's backpack arrived on time, beautiful but the straps are way too long despite the adjustment and a rather tall child. Too bad!! Disappointed
Translated reviews
Response from Petit-Fernand
3 : Hello Marie-Ange,
Your feedback is very important to us.
The relevant service has just been informed of your experience. We only have one size for our backpack and we are sorry to learn that it is currently too big for your child 😔
Have a nice day,
C-MonEtiquette
C
Chantelle D.
Rating: 2 out of 5
following a purchase from 04/03/2025
I don't know if there was a mistake with my stickers, but some are of very poor quality and color.
Translated reviews
Response from Petit-Fernand
Hello Chantelle,
Our customer service has just contacted you.
We are here to help you!
Have a good day,
Camille Petit-Fernand
F
Florence L.
Rating: 2 out of 5
following a purchase from 13/03/2025
0 : Font too small
Translated reviews
Response from Petit-Fernand
1 : Hello Florence,
We are sorry that the rendering of your labels does not meet your expectations.
We do everything on our site to allow you to visualize the final result.
It is with regret that we note that in your case this has not been sufficient 😔
We remain available if needed.
Have a nice day,
C-MonEtiquette
A
Angelique S.
Rating: 2 out of 5
following a purchase from 11/03/2025
I'm so disappointed, the little cherries are starting to fade! I love the concept but really for the price I'm disgusted! I've only washed it by hand 3 times and without rubbing the outside. If I had known, I wouldn't have bought it! It's a shame because I love your site.
Translated reviews
Response from Petit-Fernand
Hello Angélique,
The quality of our products is essential to us. Therefore, the illustrations on your water bottle should not fade as you describe.
To assist you in this situation, our customer service has just contacted you!
Have a nice day,
Camille C-MonEtiquette
A
Angélique C.
Rating: 3 out of 5
following a purchase from 10/03/2025
2: Label quality is very good, however despite the extra cost for express delivery, it was not only not delivered on time but to a different pickup point. Running around the city for a standard envelope upset me. The outer envelope was disgusting but despite that, the product quality is impeccable. Only the delivery is not good. Best regards
Translated reviews
Response from Petit-Fernand
3: Hello Angélique,
We are sorry for this delivery delay 😔
If you notice any anomalies with your labels, please do not hesitate to contact our customer service so we can assist you!
Have a nice day,
Camille C-MonEtiquette
C
Cindy C.
Rating: 3 out of 5
following a purchase from 10/03/2025
0: Ordering labels for clothing. The peeling off of the labels is difficult in the booklet.
Translated reviews
Response from Petit-Fernand
1: Hello Cindy,
We sincerely apologize for this cutting defect. Our customer service has just contacted you to offer a solution as soon as possible! 😊
Have a nice day,
Camille C-MonEtiquette
Y
Yannick T.
Rating: 2 out of 5
following a purchase from 06/03/2025
This is the 2nd time I order personalized mugs for my grandchildren. Completely satisfied upon receiving the first one, but that's not the case this time. The screen printing is partially flawed. The end of the design is blistered and I don't think it will withstand washing, and I regret it because this site seemed safe and serious to me. Fast shipping, careful packaging.
Translated reviews
Response from Petit-Fernand
Hello Yannick,
Thank you for taking the time to give us feedback!
We are sincerely sorry to hear about this manufacturing defect. It is not normal for the result of your order to be as you described.
To assist you, we have just contacted you 😊
Have a nice day,
Camille C-MonEtiquette
V
Valérie D.
Rating: 3 out of 5
following a purchase from 04/03/2025
I am disappointed that I could not benefit from a promo code that was valid at the time of the order.
Translated reviews
Response from Petit-Fernand
Hello Valérie,
We are sorry that the offer could not be applied to your order 😔 Many offers will be available soon, allowing you to benefit from a new discount!
Have a nice day,
Camille C-MonEtiquette
C
Céline D.
Rating: 2 out of 5
following a purchase from 03/03/2025
The labels are pretty, but those meant to withstand washing came off after the first wash at 30 degrees. Disappointed.
Translated reviews
Response from Petit-Fernand
Hello Céline,
Thank you for sharing this information with us. Your iron-on labels should not come off like that after washing.
In order to understand what might have happened and offer you a solution, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
J
Jeremy S.
Rating: 3 out of 5
following a purchase from 02/03/2025
Longer than announced
Translated reviews
Response from Petit-Fernand
Hello Jeremy,
We are very sorry to hear that your order has been delayed by the carrier.
We hope you enjoyed the products you received!
Have a nice day,
Camille C-MonEtiquette
G
Gabriele S.
Rating: 2 out of 5
following a purchase from 20/02/2025
Everything was ok, but too expensive for further orders.
Translated reviews
Response from Petit-Fernand
Good morning,
Thank you for your feedback.
We offer special offers very regularly in order to limit costs.
Have a nice day,
Customer service EsIstMeins
A
Aurelie B.
Rating: 3 out of 5
following a purchase from 01/03/2025
The labels are badly cut. A real pain to detach from their backing.
Translated reviews
Response from Petit-Fernand
Hello Aurélie,
Following your message, we contacted you by phone and e-mail to help you.
We are very sorry that your labels are difficult to remove from their holders. It must be due to a cutting defect in your product.
Have a nice day,
Camille C-MonEtiquette
M
Melanie G.
Rating: 2 out of 5
following a purchase from 18/02/2025
It took a very long time to receive the order. The labels are very difficult to remove from the foil and tear. Very unfortunate, I will not be ordering again
Translated reviews
Response from Petit-Fernand
Good day,
R
Rebecca F.
Rating: 3 out of 5
following a purchase from 16/02/2025
Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.
Response from Petit-Fernand
Hi Rebecca,
I’m sorry to hear about the issue with your stickers. I’ll contact you via email to assist you in resolving this.
Thank you for your understanding!
Chiara, Petit-Fernand
S
Sabina S.
Rating: 2 out of 5
following a purchase from 25/02/2025
I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.
Translated reviews
Response from Petit-Fernand
Hello Sabina,
We're sorry to read your message.
Our labels are specially designed to withstand repeated washing.
To help you in this situation, we've just got in touch with you! 😊
Have a nice day,
Camille C-MonEtiquette
R
Rebeca M.
Rating: 3 out of 5
following a purchase from 14/02/2025
The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.
Translated reviews
Response from Petit-Fernand
Hello,
We are sorry for this delivery delay. However, we hope that everything is to your liking as far as our products are concerned.
I remain available for anything by phone or email 😊
Good day,
Camille Petit-Fernand
C
Corinne B.
Rating: 3 out of 5
following a purchase from 25/02/2025
Too difficult to remove the label from the backing
Translated reviews
Response from Petit-Fernand
Hello Corinne,
Thank you for letting us know about the problem you're having with your labels.
They shouldn't be so difficult to remove from their backing.
We've just contacted you to help! 😊
Have a nice day,
Camille C-MonEtiquette
V
Vikelis A.
Rating: 3 out of 5
following a purchase from 22/02/2025
Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.
Translated reviews
Response from Petit-Fernand
Hello Alicia,
We are very sorry for the delay in delivery.
We hope that despite this, the products you have received meet your expectations!
Have a nice day,
Camille C-MonEtiquette
M
Maria V.
Rating: 3 out of 5
following a purchase from 12/02/2025
The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....
Translated reviews
Response from Petit-Fernand
Hi Maria,
Thank you for your message, we are delighted that you like them !
As for our shipping methods, we changed them for a faster delivery. From now on, they can be sent to a SEUR collection point or to your home with SEUR :)
Good day,
Camille Petit-Fernand
-
- -.
Rating: 3 out of 5
following a purchase from 21/02/2025
Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.
Translated reviews
Response from Petit-Fernand
Hello Alicia,
We are very sorry for the delay in delivery.
We hope that the products you have received meet your expectations.
It was a pleasure to help you! 😊
Have a nice day,
Camille C-MonEtiquette
M
Marie-Sophie J.
Rating: 2 out of 5
following a purchase from 21/02/2025
The inscription ' n ' ' is not representative of what I received letters too large compared to the model
Translated reviews
Response from Petit-Fernand
Hello Marie-Sophie,
Thank you for your feedback, it's very important to us.
We try to make the visual of our site as close as possible to reality. We're sorry if a difference appears on your order...
We'll pass on your message to the relevant department :)
Have a nice day,
Camille C-MonEtiquette
E
Emilie J.
Rating: 3 out of 5
following a purchase from 19/02/2025
Perfect
Translated reviews
Response from Petit-Fernand
Hello Emilie,
We're delighted you like our products! 🥰
Have a nice day,
Camille C-MonEtiquette
R
Raphaëlle D.
Rating: 3 out of 5
following a purchase from 18/02/2025
Hard-to-peel labels
Translated reviews
Response from Petit-Fernand
Hello Raphaëlle,
Thank you for letting us know about the problem with your labels.
They should not be difficult to remove from your stand. We've just contacted you to help you as soon as possible :)
Have a nice day,
Camille C-MonEtiquette
L
Lina V.
Rating: 3 out of 5
following a purchase from 06/02/2025
The quality is okay, but it differs from the online preview, so I'm not satisfied.
Translated reviews
Response from Petit-Fernand
How do you do?
Thank you for your feedback. Could you please get back to us and explain why you are not satisfied with the preview? I would be delighted to hear your opinion.
Have a nice day,
Customer service EsIstMeins
A
Anne-Séverine R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.
Translated reviews
Response from Petit-Fernand
Hello Anne-Séverine,
Thank you for your comment.
Our self-adhesive clothing labels can be applied to existing labels on your clothes for optimum hold. Once they've been applied in this way, they'll stand up to many washes :)
Have a nice day,
Camille C-MonEtiquette
A
Audrey R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Delivery a little long
Translated reviews
Response from Petit-Fernand
Hello Audrey,
We're sorry to hear that the delivery of your order has been delayed.
We hope, however, that the products received meet your expectations! 😊
Have a nice day,
Camille C-MonEtiquette
I
Ines S.
Rating: 3 out of 5
following a purchase from 11/02/2025
The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.
Translated reviews
Response from Petit-Fernand
Hello Ines,
Thank you for your feedback.
It's not normal for your labels to come off in the first wash. They're designed for long-term resistance.
Our teams have just contacted you to help you as soon as possible. 😊
Have a nice day,
Camille C-MonEtiquette
A
Aminata R.
Rating: 2 out of 5
following a purchase from 10/02/2025
Labels don't fit
Translated reviews
Response from Petit-Fernand
Hello Aminata,
We're sorry to read your message.
It's not normal for your labels to come off, as they are designed to last over time.
The quality of our products is our priority! We have contacted you to help you as soon as possible.
Have a nice day,
Camille C-MonEtiquette
C
Chantal C.
Rating: 3 out of 5
following a purchase from 11/02/2025
Nice labels, but very small, contrary to the appearance on the presentation paper.
Translated reviews
Response from Petit-Fernand
Hello Chantal,
Thank you for your feedback.
We are sorry that the size of your labels does not correspond to your expectations. We try to provide as much detail as possible on our site (size, shape...) so that you can get a better idea of the final result.
We value your feedback!
Have a nice day!
Camille C-MonEtiquette
A
Aline C.
Rating: 2 out of 5
following a purchase from 10/02/2025
I'm used to buying these labels, and I've never had a problem, but it's the last time I ordered labels that I've lost at least half of my order.
Translated reviews
Response from Petit-Fernand
Hello Aline,
Thank you for your feedback and our telephone conversation.
We're sorry about the problem with the cutting of your labels and hope that the replacement labels we're sending you this time meet your expectations 😊
Have a nice day,
Camille C-MonEtiquette
F
Françoise G.
Rating: 2 out of 5
following a purchase from 08/02/2025
I simply order fabric labels to sew on and receive paper labels to glue on.
Translated reviews
Response from Petit-Fernand
Hello Françoise,
We're sorry for the confusion. We don't offer sew-on labels on our website.
For garments, however, you can find our iron-on labels or our self-adhesive garment labels, which you can stick onto existing labels.
Have a nice day,
Camille C-MonEtiquette
M
Maeva
Rating: 2 out of 5
The design starts to crumble after 3 weeks of use. And this despite hand-washing only.
Translated reviews
Response from Petit-Fernand
Hello Maeva, Thank you for informing us of this problem. We hope that the solution proposed in our exchanges will suit you :) Have a nice day, Camille C-MonEtiquette
C
Chloé F.
Rating: 2 out of 5
following a purchase from 06/02/2025
The labels are very pretty! But the parcel was damaged and so were some of the labels.
Translated reviews
Response from Petit-Fernand
Hello Chloé,
We are very sorry that your order arrived damaged.
We have just contacted you to help you as soon as possible.
Have a nice day,
Camille C-MonEtiquette
B
Berille B.
Rating: 3 out of 5
The labels are practical because they can be ironed on, but after 3 washes they come off...
Translated reviews
Response from Petit-Fernand
Hello Beatrice, We're very sorry to hear that your labels have come off like this. Once applied, they are normally very resistant. We've just got in touch with you by phone and e-mail to offer you a quick solution :) Have a nice day, Camille C-MonEtiquette
A
Adeline L.
Rating: 2 out of 5
I ordered a water bottle in October and I am very disappointed with this product which leaks, every day I find my daughter's bag soaked. Really disappointed considering the price of the bottle, I don't recommend it.
Translated reviews
Response from Petit-Fernand
Hello Adeline, We're sorry to read your comment. Your gourd should not be leaking like this. As a result, our customer service team has just contacted you by phone and e-mail to understand the situation and help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
G
Ganzarolli S.
Rating: 3 out of 5
Beautiful graphically and in size but many do not come off. It is necessary to cut them out by hand
Translated reviews
Response from Petit-Fernand
Good morning Simona, Thank you for your feedback ??we are sorry for this misunderstanding, I confirm that we will contact you to resolve as soon as possible. Chiara, Petit-Fernand ??
F
Flora
Rating: 3 out of 5
Delivery to a point relais 40km from my home instead of the point relais located a few kms from my home because the parcel was incorrectly labelled (according to chronopost).
Translated reviews
Response from Petit-Fernand
Hello Flora, We are very sorry to hear that your order was not delivered to the address you had originally chosen. We will contact the carrier to prevent this from happening again in the future. The entire C-MonEtiquette team apologizes for this inconvenience. Have a nice day, Camille C-MonEtiquette
G
Gloria
Rating: 2 out of 5
Some self-adhesive labels for clothing have peeled off
Translated reviews
Response from Petit-Fernand
Hi Gloria, Thank you for writing to us ! We are sorry to read that some of your labels came off, as they shouldn't have. That is why we have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
N
Nadi
Rating: 3 out of 5
This is the 3rd or 4th time I've ordered adhesive labels... each time I've noticed more and more that the labels are becoming increasingly difficult to remove. I have quite a lot to do with it. Otherwise, they are very lovingly designed and you can choose totally beautiful motifs and colors.
Translated reviews
Response from Petit-Fernand
Hello, I am sorry that you are experiencing problems with our products. I have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
We use cookies for audience measurement and improving user experience.
English 