Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 3 stars

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H
Hélène S.
Rating: 3 out of 5
following a purchase from 19/07/2026
The labels arrived quickly and are still as beautiful, but I feel like the clothing labels stick less well than for my previous orders. Several labels have indeed not survived the wash.
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Response from Petit-Fernand
Hello Hélène,

We sincerely thank you for your feedback. We are delighted to learn that you find our labels beautiful and that you appreciated the speed of delivery.
We will contact you to find a solution regarding the peeling of the clothing labels.

Best regards,
The C-Monetiquette team
O
Odile A.
Rating: 3 out of 5
following a purchase from 19/07/2026
Very satisfied with my order
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Response from Petit-Fernand
Hello Odile,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority and we would be pleased to welcome you again to our store.

Best regards,
The C-Monetiquette team
G
Gaelle A.
Rating: 3 out of 5
following a purchase from 19/07/2026
I wanted labels for pens, pencils. No way to check before ordering. My last order... the pages of the notebook are sticking together... more and more disappointed
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Response from Petit-Fernand
Hello Gaelle,

Thank you sincerely for taking the time to share your opinion. We understand your disappointment regarding the verification of your order and the issues encountered with the pages of the notebook.

We have contacted you regarding the pages of the notebook that are sticking together as this is not normal at all.

Best regards,
The C-Monetiquette team
D
Daniela Vincenza C.
Rating: 3 out of 5
following a purchase from 07/07/2026
Good, waterproof labels for objects, I put them on the dishes and they are holding up to the washes! Labels for clothes are so-so, after a couple of washes at 40 degrees they come off!
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Response from Petit-Fernand
Dear Daniela Vincenza,

Thank you sincerely for your feedback. We are happy that the labels for objects are working well, while we are sorry to hear that those for clothes did not meet your expectations. We invite you to come back and discover our new offerings. You can contact customer service for any issues, we will be happy to find a solution!

Best regards,
The Petit-Fernand team
I
Idurre A.
Rating: 2 out of 5
following a purchase from 08/07/2026
The purchasing process was good but the quality could be improved. The identification bracelets are already worn out and have lost their color after a week of use.
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Response from Petit-Fernand
Dear Idurre,

We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.

We invite you to contact our customer service so that we can address your situation in a more personalized manner.

Sincerely,
The Petit-Fernand team
M
Mathilde F.
Rating: 2 out of 5
following a purchase from 15/07/2026
We are missing the straw for the water bottle, we have sent an email to customer service
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Response from Petit-Fernand
Hello Mathilde,

Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.

Best regards,
The C-Monetiquette team
J
Judith H.
Rating: 2 out of 5
following a purchase from 05/07/2026
Ordered stickers for pens. What I received was way too big. Unfortunately, I now have to order again elsewhere.
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Kathy Y.
Rating: 3 out of 5
following a purchase from 14/07/2026
Hello, the water bottle is of good quality but I expected better than stickers for decoration. Especially at the price of the bottle.
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Response from Petit-Fernand
Hello Kathy,

Thank you for taking the time to share your opinion. We are pleased that you liked the quality of the bottle and we take note of your comments regarding the decoration. It consists of several layers of paint, sealed with a transparent protective film that seems to have given you the impression that they are stickers. Your feedback is of course valuable to help us improve our products.

Best regards,
The C-Monetiquette team
A
Allison F.
Rating: 3 out of 5
following a purchase from 13/07/2026
Disappointed because the designs and name are no longer like they were a few years ago. I hope it will hold up in the long term.
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Response from Petit-Fernand
Hello Allison,

Thank you for taking the time to share your feedback. We are happy to hear that you are generally satisfied.
As for the personalization, rest assured, it is done by printing directly on the product for better long-term quality :)

Have a nice day,
Camille C-MonEtiquette
A
Aline K.
Rating: 2 out of 5
following a purchase from 12/07/2026
The labels are not cut to be stuck on pens
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Response from Petit-Fernand
Hello Aline,

Thank you for taking the time to share your experience, and we are sorry to learn that our labels do not meet your expectations for pens.
For this type of product, we recommend our "mini" labels, which are thinner than the 1-line labels you ordered.

We remain available if needed!

Have a nice day,
Camille C-MonEtiquette
N
Nina P.
Rating: 3 out of 5
following a purchase from 02/07/2026
Hello, unfortunately not all stickers are punched out.
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Silvia L.
Rating: 2 out of 5
following a purchase from 02/07/2026
The water bottle slightly alters the taste of the water, in fact my son does not like it. The personalized bag is nice, that's why I didn't give it a star. But the main reason I give a low rating is that the images on the products are stickers. The personalized products simply have a sticker with the child's name stuck on them. At this point, I would buy adhesive labels to stick on glasses and water bottles.
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Response from Petit-Fernand
Good morning,

We are sorry that the products do not meet your expectations. The illustrations are not stickers but actual prints; the glossy outline present is due to a final transparent glossy layer that serves to seal the prints! If you have problems with the quality of the products, you can contact our customer service, they will be happy to assist you.

I remain at your disposal and have a good day!

Giulia Petit-Fernand
C
Céline C.
Rating: 3 out of 5
following a purchase from 12/07/2026
The labels are of good quality. However, I am disappointed with the personalized water bottle because it only has labels stuck on it. I thought it would be engraved. I could have put stickers myself for the price…
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Response from Petit-Fernand
Hello Céline,

Thank you sincerely for taking the time to share your opinion. We are delighted to learn that you appreciate the quality of our labels.

Regarding the water bottle, we would like to clarify that the personalization is done directly by printing on the product. It is therefore not a label stuck on the bottle, which allows for a better long-term result :)

We are, however, sorry if the result did not meet your expectations and hope that this clarification will help you better understand our personalization process.

Have a nice day,
Camille C-MonEtiquette
M
Marine L.
Rating: 3 out of 5
following a purchase from 12/07/2026
Disappointed the iron-on labels do not hold
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Response from Petit-Fernand
Hello Marine,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable and in order to better understand the situation and provide you with a solution, we have just contacted you directly by email.
Have a nice day,
Esther from C-MonEtiquette
P
Precillia D.
Rating: 2 out of 5
following a purchase from 12/07/2026
Pretty labels but do not prevent the theft of belongings as they peel off without any problem. Just avoid exchanges.
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Response from Petit-Fernand
Hello Precillia,

Thank you for taking the time to share your feedback. We are glad that you find our labels pretty, but we are sorry to learn that they did not meet your expectations in terms of adhesion. We would like to better understand your situation and help you, which is why we have just contacted you directly by email to discuss it.
Have a nice day,
Esther from C-MonEtiquette
F
Fiona C.
Rating: 3 out of 5
following a purchase from 11/07/2026
I had just placed the order and I sent an email directly to modify it as well as contacted via the form that specifically offers this modification. It was an addition and not a modification of a personalized item. I was told that it was no longer possible because my order was in production. I find it regrettable that you offer a modification on the form but that it is not possible. Knowing that my order was only in production, I think it would be wise to remedy this.
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Response from Petit-Fernand
Hello Fiona,

Thank you for taking the time to share your experience. We understand your disappointment regarding your request for a modification of the order made via our form. Unfortunately, this modification was not possible for us, and we hope that the exchange you had since with our customer service was helpful to you.

Best regards,
Esther from C-MonEtiquette
M
Martine D.
Rating: 2 out of 5
following a purchase from 11/07/2026
I took personalized water bottles with poorly stuck stickers, very ordinary for the price. I thought I would have patterns painted in the mass. I think the stickers will hold up in the wash.
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Response from Petit-Fernand
Hello Martine,

We are sorry to hear that your experience with our personalized water bottles did not meet your expectations. However, our bottles are not personalized with stickers but rather with the application of several layers of paint followed by a layer of protective varnish.
We remain at your disposal to discuss this matter if you wish.

Best regards,
Esther from C-MonEtiquette
S
Samyra O.
Rating: 2 out of 5
following a purchase from 10/07/2026
Very good quality and printing. Unfortunately, I received one half of the label with the name I indicated and another half with an unknown name! Too bad
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Response from Petit-Fernand
Hello Samyra,

Thank you for your feedback and we are sincerely sorry to hear that your order did not fully meet your expectations. We have just contacted you by email to find a satisfactory solution.

Best regards,
Esther from C-MonEtiquette
S
Sylvie D.
Rating: 2 out of 5
following a purchase from 08/07/2026
The labels are childish, it's a shame, and for the colored pencil labels, they are too long, the children cannot sharpen if the pencil reaches the height of the label
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Response from Petit-Fernand
Hello Sylvie,

Thank you for taking the time to share your feedback. We are sorry to learn that our labels did not meet your expectations and that this may have caused inconvenience for your children. We invite you to contact us privately to discuss your experience and find a solution together.

Best regards,
The C-Monetiquette team
A
Anais F.
Rating: 2 out of 5
following a purchase from 06/07/2026
The preview of the labels on the site was different from the printed version I received. The first letter encroached on the design I had chosen while on the online preview, there was margin! If I had known, I would have chosen another format for my labels...
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Response from Petit-Fernand
Hello Anais,

Thank you for taking the time to share your feedback. We are sorry to hear that the rendering of your labels did not meet your expectations. In order to better understand your situation and find a solution, we invite you to contact us directly by email or by phone.

We remain at your disposal,
The C-Monetiquette team.
A
Aurélie D.
Rating: 3 out of 5
following a purchase from 08/07/2026
The bracelet is quite pretty but the print quality is not very good...
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Response from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your opinion. We are delighted that you find the bracelet pretty, but we take note of your comments regarding the print. Your satisfaction is important to us and we will consider your feedback to improve our products.

Best regards,

The C-Monetiquette team
N
Nadia S.
Rating: 3 out of 5
following a purchase from 07/07/2026
I wanted larger labels and on top of that we are required to put a character on it! We can't have the label without anything!
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Response from Petit-Fernand
Hello Nadia,

Thank you for taking the time to share your feedback. You have the option to have simple labels, just replace the characters with spaces and choose the "X" option in the illustrations. Your feedback is valuable to us, and we will review it carefully.

Best regards,
The C-Monetiquette team
A
Anna H.
Rating: 2 out of 5
following a purchase from 26/06/2026
Unfortunately, I must inform you that I am dissatisfied with the stickers. The stickers have already come off at the edges of the small pins. For this reason, I will unfortunately not be ordering from you again.
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Consuelo R.
Rating: 2 out of 5
following a purchase from 24/06/2026
The bottle has water leaks.
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Response from Petit-Fernand
Dear Consuelo,

We sincerely regret that the bottle has shown water leaks. We appreciate your feedback and understand your disappointment. We invite you to contact us privately so we can find an appropriate solution.

Sincerely,
The Petit-Fernand team
J
Jonathan T.
Rating: 2 out of 5
following a purchase from 05/07/2026
Dear for what it is, arrived in a deplorable state (broken envelope)
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Response from Petit-Fernand
Hello Jonathan,

We are sincerely sorry to hear that your order arrived in an unsatisfactory state and that you found the quality-price ratio disappointing. We strive to provide quality products and a pleasant experience to our customers, and we would like to discuss your situation in more detail to find a solution. We have just contacted you to find a solution.

Please feel free to contact us directly so that we can assist you better.

Best regards,

The C-Monetiquette team
S
Séverine M.
Rating: 3 out of 5
following a purchase from 04/07/2026
Hello, The labels are of good quality. However, I regret that the staples of the small notebook fall on the leftmost labels (which are unusable as a result). They are also very difficult to peel off. Fast shipping.
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Response from Petit-Fernand
Hello Séverine,

Thank you for your feedback and we are delighted to hear that you appreciate the quality of our labels. We take note of your comments regarding the staples and the difficulty of peeling off in order to improve our service. We have just contacted you to find a solution.

Best regards,
The C-Monetiquette team
A
Alexandrine C.
Rating: 3 out of 5
following a purchase from 04/07/2026
Too hard to peel off Not practical
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Response from Petit-Fernand
Hello Alexandrine,

Thank you for taking the time to share your opinion. We are pleased to know that you are generally satisfied, but we take note of your comments regarding the ease of peeling off and practicality. Your feedback is valuable to us and will help us improve our products. We have just contacted you to find a solution.

Best regards,

The C-Monetiquette team
A
Alexandra D.
Rating: 3 out of 5
following a purchase from 04/07/2026
Stain pad on clothing
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Response from Petit-Fernand
Hello Alexandra,

Thank you for taking the time to share your feedback. We are pleased to know that you are generally satisfied, but we also take your feedback regarding the pad into account. Your experience is important to us, and we strive to improve our products. We have just contacted you to find a solution.

Best regards,

The C-Monetiquette team.
S
Souba K.
Rating: 3 out of 5
following a purchase from 29/06/2026
The labels are pretty even if there is a bit of ink missing at the end of the label I remain satisfied
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Fatima I.
Rating: 3 out of 5
following a purchase from 01/07/2026
Satisfied
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Response from Petit-Fernand
Hello Fatima,

Thank you for your feedback and we are delighted to hear that you are satisfied with your experience. Your opinion is valuable to us and we hope to see you soon in our online store.

Best regards,
The C-Monetiquette team
R
Rebecca G.
Rating: 2 out of 5
following a purchase from 18/06/2026
The quality does not seem good to me but just sufficient
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Response from Petit-Fernand
Dear Rebecca,

Thank you for sharing your experience. We are sorry to hear that the quality of our product did not meet your expectations and we want to understand the situation better. We invite you to contact us privately to find a solution together.

Best regards,
The Petit-Fernand team
M
Mary C.
Rating: 2 out of 5
following a purchase from 29/06/2026
The clothing stickers quickly came off. I have never had this with my previous orders, this time several came off before the first wash and the others came off in the washing machine.
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Response from Petit-Fernand
Hello Mary,

We are sincerely sorry to hear that you have encountered problems with our clothing stickers. Your satisfaction is important to us and we would like to discuss your experience in more detail to find a suitable solution. Please feel free to contact us privately.

Best regards,
The C-Monetiquette team
J
Jean-Luc V.
Rating: 2 out of 5
following a purchase from 28/06/2026
The labels do not stick to the socks
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Response from Petit-Fernand
Hello Jean-Luc,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that the labels do not meet your expectations. We invite you to contact us directly so that we can help you resolve this issue.

Best regards,
The C-Monetiquette team
J
Julien N.
Rating: 2 out of 5
following a purchase from 25/06/2026
After two washes, the labels do not hold. I meticulously followed the instructions for setting them up. The only solution I found is to place the labels on the clothing labels.
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Response from Petit-Fernand
Hello Julien,

Thank you for sharing your experience with us. We are sorry to hear that the labels did not hold after washing despite your following the instructions. We invite you to contact us directly so that we can discuss your situation and find an appropriate solution.

Best regards,
The C-Monetiquette team
M
Marion L.
Rating: 3 out of 5
following a purchase from 26/06/2026
The product arrived on time. However, the stamp also prints its outline (its sides).
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Response from Petit-Fernand
Hello Marion,

We sincerely thank you for your feedback and are delighted to learn that your product arrived on time. We take your comments regarding the stamp into account and hope to see you soon in our store for new discoveries.

Best regards,
The C-Monetiquette team
F
Fabienne B.
Rating: 2 out of 5
following a purchase from 25/06/2026
Very nice bottle but the quality is really not up to par, one wash (by hand) and the first name is already coming off...
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Response from Petit-Fernand
Hello Fabienne,

We are sincerely sorry to hear that you encountered a problem with your bottle. Your satisfaction is important to us, and we invite you to contact us privately to discuss this situation and find a solution.

Best regards,
The C-Monetiquette team
S
Svetlana C.
Rating: 3 out of 5
following a purchase from 11/06/2026
Sadly the quality went down with my latest order... I've been using them for years now... Was always happy with it and continued ordering as I've got three kids and these stickers are super helpful to keep up with everything. Although my last order came in and the glue made all the pages stick together and practically unable to use it well. In addition the actual sticker doesn't hold as good as before. Something must have changed and not for better. I genuinely hope things can be brought back to how they used to with a higher quality as price tag is serious too. Thanks though
Response from Petit-Fernand
Dear Svetlana,

Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty over the years and are sorry to hear about your recent experience. We are committed to maintaining high-quality standards, and your comments will help us address these issues. Please feel free to contact our customer service team, we will be happy to find a solution for you!

Warm regards,
The Petit-Fernand Team
S
Stéphanie V.
Rating: 3 out of 5
following a purchase from 18/06/2026
Satisfied with the content The shipping was deplorable everything was put in the same envelope that didn't even close Given the price the size of the envelope could be adapted I think Upon receipt, the impression that the envelope had been opened somehow
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Response from Petit-Fernand
Hello Stéphanie,

We sincerely thank you for your feedback. We are glad that you were satisfied with the content, and we take note of your comments regarding the shipping. Your opinion is valuable to help us improve our services.

Have a nice day,
Camille C-MonEtiquette
C
Claudia O.
Rating: 3 out of 5
following a purchase from 13/06/2026
The desert may be good, but the fact that when you order two names they are delivered in one booklet is a no-go. This way, you can't give the stickers as gifts. I wanted to make each grandchild happy and pack them in their school cones. Now I have to take the sheets apart and staple them again. This was not described in the ordering process.
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Jennifer L.
Rating: 3 out of 5
following a purchase from 21/06/2026
Hello I am a bit disappointed because I feel that these stickers are on the bottle and not graduated so that I wash them all and part otherwise the colors of the bottles are very pretty
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Response from Petit-Fernand
Hello Jennifer,

We thank you for your feedback and are happy that you find the colors of our bottles pleasant. Our bottles are indeed printed in several layers. A final transparent layer is applied to set the design.

Best regards,
The C-Monetiquette team