The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
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Response from Petit-Fernand
Hello Kelly,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.
Have a nice day,
Camille C-MonEtiquette
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Dominique D.
Rating: 3 out of 5
following a purchase from 03/05/2026
It's already peeling off on carbon arrows.
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Zahia D.
Rating: 2 out of 5
following a purchase from 18/04/2026
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
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Response from Petit-Fernand
Hello Zahia,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Claire D.
Rating: 3 out of 5
following a purchase from 01/05/2026
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
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Response from Petit-Fernand
Dear Claire,
Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.
Have a nice day,
Camille C-MonEtiquette
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Michelle S.
Rating: 3 out of 5
following a purchase from 20/04/2026
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.
Petit-Fernand
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
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Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
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Geraldine J.
Rating: 3 out of 5
following a purchase from 25/04/2026
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
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Response from Petit-Fernand
Hello Géraldine,
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Have a nice day,
H
Helene J.
Rating: 2 out of 5
following a purchase from 24/04/2026
Stickers that come off after the first wash in the dishwasher
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Response from Petit-Fernand
Hello Hélène,
Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Chantal D.
Rating: 3 out of 5
following a purchase from 22/04/2026
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
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Response from Petit-Fernand
Dear Chantal,
Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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ELISABETH S.
Rating: 2 out of 5
following a purchase from 15/04/2026
I have received the labels and reported that the parchment paper was not included. I therefore received a new shipment of labels without parchment paper.
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Response from Petit-Fernand
Hello Elisabeth,
Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to ensure our customers' satisfaction. Your message has been forwarded to the relevant department.
On your side, you can use kitchen parchment paper to apply your labels :)
Have a nice day,
Camille C-MonEtiquette
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Bernadette B.
Rating: 3 out of 5
following a purchase from 11/04/2026
Writing format too large I am disappointed
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Response from Petit-Fernand
Dear Bernadette,
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Audrey J.
Rating: 3 out of 5
following a purchase from 08/04/2026
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
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Response from Petit-Fernand
Hello Audrey,
Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.
We hope you will find satisfaction with our other products.
Have a nice day,
Camille C-MonEtiquette
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Domitille M.
Rating: 3 out of 5
following a purchase from 07/04/2026
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
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Response from Petit-Fernand
Dear Domitille,
Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Severine P.
Rating: 3 out of 5
following a purchase from 06/04/2026
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
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Response from Petit-Fernand
Hello Séverine,
Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)
Have a nice day,
Camille C-MonEtiquette
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Michel H.
Rating: 3 out of 5
following a purchase from 28/03/2026
I would have thought the design a bit bigger...
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Response from Petit-Fernand
Hello Michel,
Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.
Have a nice day,
Camille C-MonEtiquette
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soraya H.
Rating: 2 out of 5
following a purchase from 28/03/2026
I am disappointed with the labels, after one wash it is already starting to peel off the clothes
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Response from Petit-Fernand
Hello Soraya,
Thank you for your feedback. We are sorry to hear that the labels did not meet your expectations. Your experience is important to us, and we would like to help you resolve this issue. To assist you better, we have just contacted you by email :)
Have a nice day,
Camille
V
Vanessa G.
Rating: 2 out of 5
following a purchase from 19/03/2026
The design is very nice but, the first thermal bottle I bought broke the cap and when I asked for another, the water spills out and cannot be sucked properly
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Response from Petit-Fernand
Hello Vanessa,
We greatly appreciate your feedback and are sorry that you had issues with the thermal bottles. Our goal is to offer quality products. We invite you to contact us directly to resolve your situation and ensure that you are satisfied with your purchase.
Good day,
Camille
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CECILIA B.
Rating: 2 out of 5
following a purchase from 20/03/2026
I am very disappointed with the labels received, they did not last long
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Response from Petit-Fernand
Hello Cécilia,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the labels did not meet your satisfaction. The quality of our products is a priority, and we would like to understand what happened in order to improve. Please feel free to contact us directly so that we can find a solution together. Your satisfaction is essential to us.
Have a nice day,
Camille C-MonEtiquette
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Maud L.
Rating: 2 out of 5
following a purchase from 16/03/2026
In the label pouches, I am missing the sulfur paper and 5 labels. The case is nice to see with wear
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Response from Petit-Fernand
Hello Maud,
Thank you for your feedback. We are sorry to hear that your order did not fully satisfy you. Your comments regarding the sulfur paper and the lack of labels are valuable, and we will ensure to improve these aspects. We are committed to providing you with quality products and would be happy to help you resolve this issue. For that, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
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Bastien R.
Rating: 3 out of 5
following a purchase from 18/03/2026
The label booklet was not properly bound.
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Response from Petit-Fernand
Hello Bastien,
Thank you for taking the time to share your opinion on our site. We are sorry to hear that the label booklet was not properly bound. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly if needed.
Have a nice day,
Camille C-MonEtiquette
C
CLEMENTINE A.
Rating: 2 out of 5
following a purchase from 18/03/2026
This is my 3rd order but this time the result is not satisfactory at all... It looks like the ink has smudged on the labels giving a very unclear result for the inscription. Moreover, this time I did not receive the small sheet that is used for the heat transfer labels in my notebook...
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Response from Petit-Fernand
Hello Clémentine,
Thank you for your feedback. We are sorry to hear that your last order did not meet your expectations. We place great importance on the quality of our products and will investigate this printing issue. Regarding the sheet for the heat transfer labels, we will rectify this for you.
To assist you better, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Anne-Christine P.
Rating: 2 out of 5
following a purchase from 12/03/2026
I ordered several labels for clothing, for shoes and objects. I received the first notebook in 2 or 3 days, then the others 10 days later... too late... We had to order from another site to receive the labels we needed on time. I will see about the adhesive labels (first name written very small), I have never experimented. Have a good evening
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Response from Petit-Fernand
Hello Anne-Christine,
Thank you for your feedback. We are sorry to hear that the delivery of your items did not meet your expectations. We are constantly working to improve our delivery times to ensure an optimal experience for our customers. Your comments on the adhesive labels are valuable and we hope they will meet your needs. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
L
Leila V.
Rating: 3 out of 5
following a purchase from 15/03/2026
Few layout choices and really too expensive.
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Response from Petit-Fernand
Hello Leila,
Thank you for taking the time to share your feedback. We are sorry to hear that you found our selection of layouts limited and our prices too high. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions, as your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Annick S.
Rating: 3 out of 5
following a purchase from 15/01/2026
I did not receive the labels on the scheduled date but a week later. My daughter had already left for camp.
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Raquel G.
Rating: 2 out of 5
following a purchase from 10/03/2026
This is not the first time I place an order... but this time almost half of the labels came off after the first wash (cold water). Very disappointed with the quality this time.
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Response from Petit-Fernand
Hello Raquel,
Thank you for your feedback and we are sincerely sorry to hear that your recent experience with our labels did not meet your expectations. The quality of our products is paramount to us and we take your feedback very seriously.
In this regard, we have just contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
P
Pascale M.
Rating: 2 out of 5
following a purchase from 27/02/2026
Leila's first name is almost invisible on the label, what a shame.
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Response from Petit-Fernand
Hello Pascale,
Thank you for taking the time to share your feedback. We are sorry to hear that the visibility of the names on the label did not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly to discuss your concerns.
Have a nice day,
Camille C-MonEtiquette
S
Sofía V.
Rating: 3 out of 5
following a purchase from 11/02/2026
The quality is good but the website is confusing. I bought the objects thinking I was buying the clothing. They should differentiate better.
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Response from Petit-Fernand
Dear Sofía,
Thank you for your comment and we are sorry that you found our website confusing. We take note of your suggestion and are working to improve the differentiation between objects and clothing. Your opinion is very valuable to us.
Good day,
Camille Petit-Fernand
M
Mel S.
Rating: 2 out of 5
following a purchase from 20/02/2026
Very disappointed, the labels come off after the first wash... at 30 degrees too..
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Response from Petit-Fernand
Hello,
Thank you for your feedback. We are sorry to hear that you encountered this problem with our labels. We hope that the solution proposed by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
H
Helena P.
Rating: 3 out of 5
following a purchase from 07/02/2026
The labels, very good as always. This is the sixth or seventh order I have made for labels for clothes, objects, and shoes for 3 children. The problem has been that this year for the first time I was forced to take 30 clothing labels and 20 object labels, increasing the expense to more than 50€. Other times I was allowed to take 10 at a time and I spent a more reasonable amount, between 20 and 30 €. I did not like this change in policy from Petit Fernand.
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Response from Petit-Fernand
Dear Helena,
We sincerely thank you for sharing your experience with us. We are glad to know that the labels have met your expectations, but we regret that our change in the minimum quantity has caused inconveniences in your order. Your opinion is very valuable and we will take it into account for future improvements in our policy. We remain at your disposal for any other questions or suggestions you wish to share.
Good day,
Camille Petit-Fernand
Sincerely,
The Petit-Fernand team
J
Jessica D.
Rating: 3 out of 5
following a purchase from 06/02/2026
Quality material but an item is missing from my package
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Response from Petit-Fernand
Hello Jessica,
Thank you for taking the time to leave your review. We are delighted that you are satisfied with the quality of the material, but we are sorry to hear that an item was missing from your package. We have just contacted you to resolve this issue quickly.
Have a nice day,
Camille C-MonEtiquette
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Azar O.
Rating: 2 out of 5
following a purchase from 04/02/2026
Unfortunately, a part was missing!
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Response from Petit-Fernand
Hello Azar,
Thank you for taking the time to share your feedback. We are sorry to learn that an item was missing from your order. Your satisfaction is very important to us, and we encourage you to contact our customer service so that we can resolve this issue as soon as possible.
We hope to have the opportunity to serve you again.
Best regards,
The Es-Ist-Meins team
A
Audrey A.
Rating: 3 out of 5
following a purchase from 04/02/2026
Speed of receipt but missing the sulfurized paper for the heat-sealable labels
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your feedback and for highlighting the speed of receipt of your order. We are sorry to hear that the sulfurized paper for the heat-sealable labels was missing. If you wish, you can use baking parchment to apply your labels. Please feel free to contact us if you need any further assistance.
Have a nice day,
Camille C-MonEtiquette
A
Amy D.
Rating: 2 out of 5
following a purchase from 25/01/2026
These stickers keep coming off the clothes when they are in the washing machine. I feel like this definitely defeats the point of buying the stickers! I feel like ive wasted money sadly.
Response from Petit-Fernand
Hello Amy,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience with our stickers and understand how disappointing it can be when products do not meet expectations. Your comments are valuable, and we will certainly take them into consideration to improve our offerings. If you would like assistance or further support, please do not hesitate to reach out to our customer service team.
Best regards,
The Petit-Fernand Team
M
Marie G.
Rating: 2 out of 5
following a purchase from 03/02/2026
The labels are pretty, but half of them didn't hold up after the first wash, despite following the usage instructions.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are glad that you appreciated the design of the labels. Regarding the washing durability issue, we are sorry to hear that. We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
A
Annette W.
Rating: 2 out of 5
following a purchase from 24/01/2026
Material not well described. Quality not satisfactory.
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Response from Petit-Fernand
Hello Annette,
Thank you very much for taking the time to share your opinion. We are sorry to hear that the quality of our products did not meet your expectations and that the material description was unsatisfactory. Your feedback is valuable and will help us improve our communication and services. Please do not hesitate to contact us directly to discuss your experience.
Best regards
The Es-Ist-Meins Team
J
Jennifer A.
Rating: 3 out of 5
following a purchase from 03/02/2026
Label that sticks well but names written too large
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Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback on C-MonEtiquette. We are glad that you appreciate the label, but we take note of your comment regarding the size of the names. Your feedback is valuable to help us improve our products.
Feel free to reach out to us for any other suggestions!
Have a nice day,
Camille C-MonEtiquette
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 02/02/2026
TB birth pack but I also ordered labels to put on markers for school and they are way too big. However, the photo shown during the order design matched my expectations.
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Response from Petit-Fernand
Hello Sylvie,
Thank you very much for your feedback regarding your order. We are delighted that you liked the birth pack, but we are sorry to hear that the labels for the markers do not meet your expectations. Your comment is valuable and we are analyzing it to improve our services. Please feel free to contact us directly to discuss a solution.
Have a nice day,
Camille C-MonEtiquette
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Angélique B.
Rating: 3 out of 5
following a purchase from 26/01/2026
I find that we do not really realize the size of the labels
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Response from Petit-Fernand
Hello Angélique,
Thank you for your feedback and we are sorry to hear that the size of the labels does not meet your expectations. We take your comment into account to improve the clarity of our descriptions. Please do not hesitate to contact us if you need further details. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
P
Peter B.
Rating: 3 out of 5
following a purchase from 02/01/2026
I am happy with the labels, but they did not arrive on time, not respecting the indicated shipping times.
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Response from Petit-Fernand
Dear Peter,
Thank you for sharing your experience with us. We are glad that you liked the labels, but we sincerely apologize for the misunderstanding regarding the shipping times. We will do our best to improve this aspect in the future. Your satisfaction is very important to us.
Best regards,
The Petit-Fernand team
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