Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Good, except that it's a shame not to specify on the site that you need an iron.
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Response from Petit-Fernand
Hello, Thank you for your feedback. This is well mentioned on our website as follows: "Identifying and marking your child's belongings will no longer be an ordeal thanks to our iron-on labels, labels that can be ironed and stuck on in 8 seconds!" Have a nice day, Elise, C-MonEtiquette
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Jeff A.
Rating: 3 out of 5
Lovely item but very slow delivery, missed the start of our girls school year
Response from Petit-Fernand
Hello, We're sorry your order arrived late. We are located in France and it may take longer than expected. We hope you enjoy your order. Have a nice day, Elise, Petit-Fernand
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Giovi
Rating: 3 out of 5
The iron-on labels hold extremely well, unfortunately I can't say the same about the other adhesives. I would have expected better quality for the price. Unfortunately, I won't be ordering any more
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Danielle S.
Rating: 2 out of 5
Stickers come off in the wash
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Marion
Rating: 2 out of 5
The labels are nice and easy to put on, but the problem is that they don't stick after washing in the washing machine. I did follow the instructions for sticking them on, however, and even waited more than 24 hours before putting the clothes in the washing machine.
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Cristina S.
Rating: 3 out of 5
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
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A.
Rating: 2 out of 5
Faulty stitching. Considering the price, I'm disappointed.
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Stephanie
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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Francesca L.
Rating: 3 out of 5
Processing time not particularly fast and especially not clear when ordering
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Debora T.
Rating: 3 out of 5
I followed the instructions to the letter, after the first wash some labels still started to peel off.
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Claudia P.
Rating: 2 out of 5
wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
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Pamela
Rating: 3 out of 5
Gave 3/5 stars because I never received my labels...I got sent someone else's (and mine went to another customer!). Got my refund quickly at least.
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Maéva Mauduit
Rating: 2 out of 5
I ordered self-adhesive labels, but after 1 wash some of them are already coming off, even though I did everything right beforehand. Maybe the thermo-adhesive ones are more effective.
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Fernando J.
Rating: 3 out of 5
Unfortunately, it is very slow for the product to arrive home especially since it is shipped almost immediately. The first time was faster than the second time. But for the quality of the products I would reorder more times!
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Angela R.
Rating: 2 out of 5
I got the normal adhesive labels and many of them come off after the first wash
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Elena C.
Rating: 3 out of 5
I purchased kindergarten backpack, pencil cases,name stickers, and water bottle. All very cute but not justified related to the prices! The name sticker in the backpack,after not even 2 weeks of kindergarten is coming off...I thought better!
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Vicki P.
Rating: 3 out of 5
Love the product but delivery takes too long
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Julia S.
Rating: 2 out of 5
The stickers work and they are legible. However, I wanted to order labels for pens, the format kept changing when I was selecting the product and I can't use the labels produced as they are far too big. I also find the glossy coating really awful. The labels for clothing are a bit blurred and also coated. Why do you make something specially for clothing and then they look identical to those for pens? I prefer to order from Kleberli again, I like everything there. It took a total of 13 working days.
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Response from Petit-Fernand
Hello, After checking your order, I see that you have indeed ordered the labels you received. If you were expecting to receive the mini-labels, unfortunately this is not the case. In future, please check your order confirmation to make sure everything is in order before you receive your order. Have a nice day, Elise, EsIstMeins
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Benoit R
Rating: 2 out of 5
For the past 2 years, I've been promised delivery at the start of the new school year, and for the past 2 years, I've had a consequent delay, receiving the product several days after the start of the new school year. Moreover, the customer service I contacted told me that the parcel had been sent by chronopost, whereas I received an email 3 days later telling me that it had been dispatched. Really not serious.
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Olfa Sahtout
Rating: 2 out of 5
Lengthy dispatch and insufficient communication
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Vanessa Marante
Rating: 2 out of 5
The labels do not wash out... I didn't make a claim for an order of 10, I ordered other labels from a competitor.
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Am
Rating: 3 out of 5
Classic labels are fine, but it's impossible to apply iron-on labels following the instructions.
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Beatriz Escat
Rating: 2 out of 5
The delivery was a real disaster, they took more than a week, they changed the delivery address unilaterally and then every day they delayed the delivery without any justification. The worst thing is that when I asked for help to solve the problem they did nothing. Finally I had to pick up the package in an unknown office far away from my home.
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An-Ln H
Rating: 3 out of 5
the gourd is great, although a bit heavy for our daughter's schoolbag. we were very disappointed with the snack box, which was just a sticker. For the price, I didn't think that would be the case.
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Vanessa Théry
Rating: 2 out of 5
This isn't the first time I've ordered here. Last year, everything went well, the font was quite small, but the labels held well (some came off, but only after several washes). This year, however, even though the font is slightly larger and more legible, the labels don't stick properly. I often find them and have to systematically check that the clothes are marked before going to the nursery. It's a shame, because the format is practical and the colors pleasant.
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Client
Rating: 2 out of 5
Very nice towels, but unfortunately they don't hold up after machine washing - too bad.
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Laura C.
Rating: 2 out of 5
Unfortunately the label doesn't stick to the water bottle I brought. And has come off my son's shoes after wearing them. Won't be ordering them again. Found that some of the labels in the washing machine.
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Nicole R.
Rating: 3 out of 5
I am still waiting for the order from September 12th
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We would like to offer you a solution. That is why we have just contacted you. Have a nice day, Elise, EsIstMeins
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Clara
Rating: 3 out of 5
I was a little disappointed with my purchase, especially for the direct-glue garment labels. After the first few washes, some of them were already peeling off, even though I had stuck them onto the garment label. The iron-on labels are very good, however, and so are the labels for objects!
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Maria Inmaculada Luis García
Rating: 2 out of 5
My order never arrived, although the reimbursement was fast and without incident.
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Thomas
Rating: 2 out of 5
Disappointed with the delivery time. I paid an extra fee when ordering for fast delivery. Despite the fact that the delivery was supposed to be "express", the time indicated was far exceeded. I therefore paid 5 euros for a shipment that arrived at the timing of a "normal" order.
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María Guerrero Díez
Rating: 3 out of 5
Arrived later than indicated, unable to keep track of the package. The shoe stickers stick worse than other years and we have already lost 2 pairs.
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Iolanda Turquier
Rating: 3 out of 5
The rendering is great but disappointed as soon as the promises were not kept, I paid more to be delivered in 48 hours and it was not respected at all.
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Chant
Rating: 2 out of 5
Very fast shipping. Nice design, but the labels don't stick, they go in the wash and dryer!
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Florine R
Rating: 3 out of 5
After my 1st order 1 year ago, I re-ordered for back-to-school, and this time I'm a bit disappointed. The labels don't hold up as well as the first time.
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Rachel
Rating: 3 out of 5
The labels don't seem as hard as they have in the past I followed the instructions of no wash or wear for 24 hours but had a couple start to peel off
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Morais Lopes
Rating: 3 out of 5
Disappointed for the price, would need to hire someone to supervise the person doing the assembly.
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Cal
Rating: 3 out of 5
I had a good first experience with these labels but the quality dropped with those of my last order, half of the iron-on labels peeled off after only one wash, considering the price, it's not worth it.
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Charlie P.
Rating: 3 out of 5
I emailed but haven't had a response. The stickers are good and we really like them, however the iron on stickers all peeled off after a few days at school. (This is before I had even washed them and I followed all care instructions) I believe I may have had a bad batch as the stickers are good.
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Annie
Rating: 2 out of 5
I order from them every year. Unfortunately this year I was disappointed. Sending the 4 notebooks would have required a more rigid envelope. The package I received was in terrible condition. I had pickup relay problems. We ask customer service for information but they take a long time to reply. We don't understand why there is so much time between dispatch and receipt. In short, this time will probably be the last.
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