Customer reviews of Petit-Fernand

I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.

Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.

The labels are pretty. However, I was very disappointed from the first wash, they don't hold. I usually order from another site but I wanted to try yours.

I'm very disappointed with the labels. It's almost impossible to remove them without damaging them ... What's more, the first time I washed a garment with a label, it didn't stand up to washing... Very disappointed

I ordered a water bottle with my son's name engraved on it. The name started to fade after barely a week of use.

Order placed on 28/08 evening and delivery only on 4/09 although I had chosen a collection point to receive my labels more quickly.

The iron-on labels do not work well. As much as I insist they almost all come off when the garment is washed. Now I bought the stickers and it seems to be a little better.

Order placed on 01/09, delivery expected in 3 working days, here we are on 16/09 and still no delivery. Not possible to track the delivery because no elien for tracking and no return to my complaint. I will give a notice if I receive my parcel or not to note the item.

I was disappointed with my first order, the iron-on labels peeled off after the first machine wash. Quite the opposite of what I had read... I don't think I'll do it again.

Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.

The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...

The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...

They came off in wash and became very sticky but the picture is good washed in cold too

The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).

I used to use another brand, but I wanted to try this one and unfortunately I'm very disappointed. After the 1st wash at 30°C, the labels were already peeling off, even though I had followed the instructions carefully...

The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.

Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.

Unstuck on 1st wash when washed at 30 and on short cycle

Perfect, next time I'll add the name next to it.

Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.

I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?

Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.

The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.

Clothing labels peel off

Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.

Took way to long to get to me over 2 weeks, product nice as always but delivery way to long

The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.

The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!

Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.

The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.

Fast delivery, well-designed site but low quality product for the high price.

I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.

Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.

No delivery arrived, despite the additional costs paid for fast delivery. But then the amount was quickly transferred back. So I can't say anything about the quality, but the rest was okay.

The clothing labels arrived "unshaped" so I have to peel them off myself with scissors. The standard adhesive labels, on the other hand, are perfect.

The delivery was perfect, but unfortunately the labels didn't fit on a 30-pack, so I had to reapply about 15 of them. Too bad

The product is as good as ever. But the product for another child was sent to me first. And that took forever - easily 2.5 weeks. However, the replacement with the correct name arrived quickly and without any problems.

The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!

Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie

The stickers are fine but it takes 2 weeks to receive them if you live in the UK. If I was aware at checkout that the shipping would take so long I would not have purchased the labels. There is fine print that says shipping takes 10 business days but you have to looks for it