Customer reviews of Petit-Fernand

I've been ordering for several years now and have always been pleasantly surprised. But for the past two years, and especially this year, I've found that the labels are not as good as they used to be. They're hard to peel off and tear off the transparent self-adhesive film as they go by.

First order not received I made a request and to date another order was sent to me I am delighted

Second time I've ordered from the site. I'm a bit disappointed this time. It's very, very difficult to detach the labels, which sometimes results in creases in the labels.

Our first order arrived in perfect condition and we loved it. The second order was a school enrollment gift and never arrived at the DPD point. After talking to EsIstMeins on the phone, I thought the problem would be resolved quickly. Now our order is over two weeks late and still nothing has arrived. We are very disappointed.

The following will not prevent us from ordering again, as we know that this site is reactive and we like the concept so much. However: We've always been delighted with our orders, but unfortunately this year the quality of the labels has declined enormously. They are difficult to remove from the backing and don't come with as much as in previous years. What's more, the choice of fonts is no longer the same, and although this is purely a matter of personal taste, I find that the rendering is much coarser.

I've been ordering for 3 years now and have never had anything to say. However, this year they were all mixed up! I had taken some labels for my grandson, and I had to tear out the pages to find out what they were for his mom, instead of giving him a sheet directly! Too bad ...

Unfortunately, the stickers only arrived after 3 weeks because something went wrong with the shipping.

I didn't receive the stickers I ordered but those of another child. I don't like the fact that my child's name is now circulating somewhere else.

Too bad I only have the same label size. I would like several tampis for me.

The self-adhesive clothing labels were very difficult to remove from the plastic... and there's a page of iron-on labels that isn't close cut so I can't use them... unless I cut them myself = waste of time. I'm a bit disappointed because the labels are really beautiful and look good quality. To be seen over time.

I received labels with a rainbow when I had ticked nothing because it's for a boy entering 6th grade and nothing was adapted to his age so I had to cut out all the rainbows?

My request to change the label was not taken into account. I made a mistake and quickly sent a request for a change which went unanswered. Too bad

I order clothes labels every year from you but this year the labels were not cut properly and some of them tested and the others were really hard to rem

I'm disappointed with the quality of the labels

The delivery time was not what it said on the website. It took longer... The product is fine but the presentation is not good.... They come in badly stapled packages, untidy and not even separated by names but mixed up. In cargoes for 5 children and one of them was missing stickers... I didn't really care about the latter because I had ordered enough... Regarding the utility of the product I think it is correct. But the presentation and the shipping places could be improved as I have already mentioned.

I have ordered the stick on labels for the past 4/5 years and been happy, however this year the quality isn't as good with the labels harder to peel and ripping a bit.

Pencil label a little too large for my taste

The stickers did take a while to arrive and was worried they might not arrive before my little one started nursery.

The labels are fine but I placed 2 orders and the 2 packages arrived completely mixed up! Otherwise good quality.

The labels are just perfect! Nothing to complain about. However, the bottles peel despite the care taken, so it's a shame.

The labels are very nice. However, I bought a gourd and the patterns are already faded. I tried to contact customer service via the website and always got an error code.

The labels I received are not what I ordered. They arrived very quickly but I am disappointed.

All my name and surname labels come off in the wash and stick in the drum of the washing machine.

I placed a back-to-school order for the children. It took 10 days for delivery, but I still hadn't received it, so I sent an e-mail. An automatic reply was sent to me at first, giving me 2 options. I chose to return my order. Then another e-mail telling me that my order had left and to wait. But there's still no news of it and no reply from you informing me of the progress of my claim. I understand that we're in the summer, so I'll be patient. Even if I think it might be complicated for me to prepare for my children's return to school.

I find that the self-adhesive labels don't stick very well this time.

Hello, it's a shame to offer a discount code and not generate it automatically at the time of payment. As a result, I did not benefit from the 20% discount.

The labels/stickers are getting smaller and smaller and they take longer and longer to arrive. I do not know if I will repeat the truth, before they were much better and more quantity and bigger.

Practical gourd for a child, but not even 1 month after I bought it, the patterns have peeled off and disappeared!!!! 24e the gourd we hope better quality!

I have ordered 3 times already because I like the design possibilities they offer as well as the quality, but they ALWAYS give a lot of problems with shipping. They should consider changing their shipping agency.

With my first order I was thrilled, but with my second order I was a bit disappointed with the price and delivery :( There was something cheaper.... . And of the same quality

I bought two water bottles and two snack boxes for children. Considering the price paid, I'm rather disappointed that the personalization is limited to stickers (rather poorly) glued and I expected the children's names to be engraved or heat sealed. But fast delivery, good communication with the seller.

48h production time is a lie. I kindly let the weekend pass and then asked about it. Automated answer that there was just a lot of orders and a direct one that the stickers had already been sent. Should wait 10 days, if nothing is there yet, contact me again. 8 days later, I received an automated email saying that the stickers had now been dispatched. 13 days after ordering, the labels arrived. Addendum: The response from es ist meins is kind of cheeky. When I asked, I received an automatic reply that there was a lot going on at the moment and a direct reply that my order was supposedly on its way. The info mail about the shipment came 11 days after ordering. The post office was quick. They didn't even need 48 hours.

Stickers are fine, but it took a month to deliver them.

Jen has been ordering for 3 years now! These labels are always so practical. On the other hand, the quality seems to be declining, and the labels I've received are very difficult to remove from the backing, which is a shame. Let's hope they last as long as the others.

I've been ordering every year for several years now, and I think it's a shame that loyalty isn't rewarded. I wanted to use a promo code received by email which was broken and a few days later I received another one even though my order had been placed. Apart from this, like every year, very fast delivery.

The stickers do not peel off well ....

And the name is too far apart from the logo. Too bad. Would I have tried it?

The gourd is heavy for a child, the weight of the product is not at all studied. With water, the gourd is impossible to carry. The first-name label is already starting to peel off.

Hello, the labels are beautiful and conform to my order. Except: I ordered labels for my 3 grandchildren born from my son and my daughter. I received a booklet for one of my son's children and a 2nd with the labels of one of my son's children and one of my daughter's children, attached together! How do you expect me to offer these labels torn from the booklet? Especially as one of the children won't be entitled to the stickers attached at the end of the booklet. So I'm disappointed with the presentation of my order.

My initial order didn't arrive, the replacement sent arrived but wasn't my order but finally a tracked replacement arrived and was correct.