Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello, the labels are very nice but it's a shame you didn't put them in a waterproof envelope... the envelope got soaked. The stickers don't stick very well any more and the labels for ironing on clothes, in my opinion, won't be as effective any more. Best regards. Donia Ben Sliman
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Response from Petit-Fernand
Hello Donia, Thank you very much for your feedback. We have tried to contact you by phone and have also sent you an e-mail so that we can suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Kiki
Rating: 3 out of 5
I'm a bit disappointed because the self-adhesive labels don't always stick well and I had to use several for one garment.
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Response from Petit-Fernand
Hello Hakila, Thank you very much for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you so that we can offer you a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Patrick Gourdon
Rating: 3 out of 5
The site asks for a delivery address that you fill in, and finally sends the parcel to another location far, far away from the one you want, and a day later than promised. Tip: don't pay extra for delivery.
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Response from Petit-Fernand
Hello, We are very sorry that you have experienced difficulties with the delivery of your order. Unfortunately, we have no influence over the postal service and carriers. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Mélanie Martin
Rating: 3 out of 5
Labels are difficult to separate from self-adhesive inserts
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Response from Petit-Fernand
Hi Melanie, Thank you very much for your feedback. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Sarah Descamps
Rating: 3 out of 5
Nice, intuitive website. Fast shipping, but ecologically very shocking. I ordered 4 boxes of snacks, which were shipped in 2 cartons with tape firmly attached, even though all 4 boxes fit easily into a single carton. A waste of cardboard, Scotch tape and space in transit. It's worth noting, however, that the products are protected by cardboard rather than plastic bubble-wrap.
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Response from Petit-Fernand
Hello Sarah, Thank you very much for your feedback. We'll make a note of it and pass it on. Have a nice day, Elise, C-MonEtiquette
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Isabelle
Rating: 3 out of 5
So. Glad to have received the booklets of labels, except that I had to dismantle the two booklets ordered because the names of the children were mixed up, fortunately my husband saw it, not too cool ???
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Response from Petit-Fernand
Hello Isabelle, Thank you very much for your feedback. However, you can indicate when you order that you would like separate notebooks. You can also call us next time to make sure this is taken into account when assembling the booklets. Have a nice day, Elise, C-MonEtiquette
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Pammam
Rating: 3 out of 5
I've been ordering all these labels for years, and the girls are delighted to be able to choose everything, from the color to the decoration.
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Response from Petit-Fernand
Hello Pascale, Thank you for your feedback. Unfortunately, after checking, we can confirm that you ordered self-adhesive labels for objects and not for clothing. Have a nice day, Elise, C-MonEtiquette
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Mélissa Paternostre
Rating: 2 out of 5
Hello, Regarding the site and payments nothing to report ...? Delivery ok !on time and the delays are very short ?? On the other hand, I've been ordering from you for 3-4 years now +~ and unfortunately I find that the quality of the labels has gone downhill! Already not too much renewal in colors, design And especially what disappointed me, is the quality of printing and textile labels placed on coats end up on the backs of my children! Before, I never had to worry about the labels sticking too much? That's all in good spirit, because I really like your site and would recommend it. Best regards
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Response from Petit-Fernand
Hello Mélissa, Thank you very much for your very constructive feedback. We have just contacted you by phone and e-mail to discuss the details with you. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Hubert Huleux
Rating: 3 out of 5
Very small bag a little disappointed
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Response from Petit-Fernand
Hello Élodie, Thank you very much for your feedback. However, all the dimensions of the bag you ordered can be found in the product description on our website. Have a nice day, Elise, C-MonEtiquette
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Michelle Harrison
Rating: 2 out of 5
The product WONDERFUL, the delivery service ... I was surprised to find the stickers in the mailbox without an envelope, no wrapping, they were just as they were. It is the 1st time this has happened to me
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Response from Petit-Fernand
Hi Michelle, Thank you for writing to us. We are sorry to hear that Correos delivered your order without the envelope, it has never happened to us before. However we are delighted that our products are to your liking. Thank you for your loyalty ! Good morning, Camille Petit-Fernand
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Audguil
Rating: 3 out of 5
The labels are lovely, too bad the envelope arrived all wet. I hope they're not damaged.
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Response from Petit-Fernand
Hello Audrey, We've just contacted you to get more details about the status of your order. We look forward to hearing from you. Have a nice day, ? Elise, C-MonEtiquette
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Tonia Romani
Rating: 2 out of 5
The labels don't last more than 3 or 4 washes at 30 degrees and they were put on high steam with the iron...very disappointed?
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Response from Petit-Fernand
Hello Tonia, We're sorry to hear that you're experiencing difficulties with your labels. We've just contacted you for more details. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Maria
Rating: 2 out of 5
Unfortunately the stickers didn't arrive in the specified time. A full refund was given. Have used previously and always been good so guess this time they just got lost.
Response from Petit-Fernand
Dear Maria, Thank you for your message. We are really sorry for this inconvenience. all our apologies, and thank you for your trust. Have a lovely day, Chiara Petit-Fernand
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Sabrina V.
Rating: 2 out of 5
We had to wait a very long time for our name tags and then they came with the wrong name. The correct product arrived relatively quickly. But I personally wouldn't order again. But the quality of the goods is quite good.
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Response from Petit-Fernand
Hello, We are very sorry that you have had such an experience with EsIstMeins. ?? However, we are pleased that you like your labels. ?? Have a nice day, Elise, EsIstMeins
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Claire Marotin
Rating: 2 out of 5
Several orders already placed with no particular problems, but on the last order the prints were not of very good quality and the iron-on label paper was missing.... Too bad
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Response from Petit-Fernand
Hello Claire, Thank you very much for your feedback. We have just contacted you to get more details about this problem. We look forward to hearing from you ? Have a nice day, Elise, C-MonEtiquette
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Diana Ponce
Rating: 2 out of 5
It took much longer than expected
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Response from Petit-Fernand
Hi Diana, We sincerely regret this delay in delivery by Correos. However, we hope that as far as our products are concerned, everything is to your liking. Do not hesitate to share your opinion about your labels :) Good day, Camille Petit-Fernand
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Giulia Z.
Rating: 3 out of 5
My first order was lost, so I waited more than 10 days unnecessarily, then customer service immediately replied that they would send me a new order, which arrived after 9 days. Great and professional customer service, but shipping to improve.
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Response from Petit-Fernand
Dear Giulia, Thank you for sharing your opinon and for positively rating our customer service ?? Good day, Chiara Petit-Fernand
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Ursula
Rating: 2 out of 5
My shipment has not arrived. The money will be refunded but I still lost time and didn't get what I needed.
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Response from Petit-Fernand
Hello Ursula, Thank you for your review. We are sorry that you had a bad experience. However, we hope to see you again soon. Have a nice day, ? Elise, EsIstMeins
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Flaviana
Rating: 3 out of 5
I had purchased clothing labels a few years ago for my first child. To date, unfortunately, I cannot be as satisfied as I was then. I made a purchase for my second child and many of the labels remain in the washing machine, peeling off from the clothes.
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Response from Petit-Fernand
Good morning Flaviana, Thank you for your comment. One of our operators will contact you in the day to help you :) I wish you a good day, Chiara Petit-Fernand
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Jochen B.
Rating: 2 out of 5
As the goods come from France, the delivery time is far too long. Labels are easy to work with.
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Response from Petit-Fernand
Hello Jochen, We are sorry that the delivery took longer than expected. However, we are pleased that you like the labels. ? Have a nice day, Elise, EsIstMeins
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Rb
Rating: 2 out of 5
I received the incorrect order. I contacted customer service and they said they would send out my correct order and I would it in receive 7-10 days. 14 days later I still haven't received it!
Response from Petit-Fernand
Hello, Thank you for your message. A member of our team will contact you to help. Have a lovely day, Chiara Petit-Fernand
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Sonia
Rating: 3 out of 5
Received quickly. A little disappointed with the quality, as it comes off easily on some garments. What a shame!
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your phone call. I can confirm that this is indeed a quality anomaly, and that's why we're sending the order back to you. Please keep us informed about the second shipment. See you soon! Sandra C-MonEtiquette
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Alexandra Mariage
Rating: 3 out of 5
I've ordered children's bottles before, and the drawings were printed on the bottle, but now they're glued on. Very disappointed. I have increased my rating because the customer service is really top notch and that's worth mentioning! Thank you
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Response from Petit-Fernand
Hello Alexandra, It was a pleasure to talk to you over the phone. Your feedback as a childminder is very valuable in helping us improve our products and services. See you soon, ? Sandra C-MonEtiquette
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Marie Anquetil
Rating: 3 out of 5
Good-quality labels, but I find that the sizes don't fit - too big to stick on most clothing labels.
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Response from Petit-Fernand
Hello Marie, We've just contacted you by email to find out a little more, and understand what size it is and for what type of garment. Have a nice day, ? Sandra C-MonEtiquette
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Laura García Romo
Rating: 2 out of 5
I have not yet received the order that was sent to me due to an error in the order form.
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Response from Petit-Fernand
Hi Laura, In relation to our phone call, we agreed that you let us know so we can help you. Greetings, and thank you very much for your confidence Laura. Sandra from Petit-Fernand
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Salvò S.
Rating: 2 out of 5
My labels have not yet arrived more than 15 days later almost 20 I still have not received the labels good day
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Response from Petit-Fernand
Good morning Samanta, One of our operators has corrected your shipping address and sent the labels back to you! Good day, Chiara Petit-Fernand
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Silvia P.
Rating: 2 out of 5
Nice contact fast delivery
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Response from Petit-Fernand
Hello Silvia, Thank you for your review. We are sorry to hear that your labels are peeling off. Of course this should not happen! We have just contacted you to get more information about this. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Aurélie Verplancke
Rating: 2 out of 5
The labels for the clothes don't fit....je suis déçu
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Response from Petit-Fernand
Dear Aurélie, I'm sorry to read your message, but unfortunately there's a quality problem with your labels. They are used to sticking and resisting for a very long time. We have just contacted you by phone and email to help you as soon as possible. We look forward to hearing from you. See you soon, Sandra from C-MonEtiquette
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Jessica M.
Rating: 3 out of 5
I usually love these clothing labels but the last book I got just doesn't stick and come off in the wash. Never had problems before but with this latest batch I am. Shame really as I do love them.
Response from Petit-Fernand
Dear Jessica, Thank you for your message. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
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Barbora K.
Rating: 2 out of 5
After wrong delivery the communication was great. No problem there but been waiting ages where I needed those names for my son for nursery and not been able to name them .
Response from Petit-Fernand
Dear Barbora, We are really sorry for that. A member of Petit-Fernand costumer service will contact you to help. Have a lovely day, Chiara Petit-Fernand
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Salima
Rating: 3 out of 5
My first two orders were just perfect, with incredible print quality and colors. The latest one is rather disappointing. The colors are far from what I had selected and the printing of the text is not as sharp. Disappointed...
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Response from Petit-Fernand
Hello Salima? We have just contacted you following your message, in order to help you and better understand what this is all about. We look forward to hearing from you, and assure you that a solution will be proposed. Have a nice day, Sandra from C-MonEtiquette
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Cc
Rating: 3 out of 5
The design is beautiful, however it didn't come with the ironing paper as stated on the card it came with. Everything else is brilliant
Response from Petit-Fernand
Hello Claudine, Thank you for your wessage. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
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Ssn
Rating: 3 out of 5
I placed an order with the same symbols, colors and font as a previous order. But the labels I received had a print color that did not match what I wanted. Everything looked drained, the orange appeared mustard brown.
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Response from Petit-Fernand
Good morning Susana, Thank you for your message. One of our operators will contact you in the day to have more information about it. Good day, Chiara Petit-Fernand
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Eugt.
Rating: 3 out of 5
On the whole I am very satisfied, the only thing I find a pity is that the stickers come off after one or two washes.
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off. Of course this should not happen! We have just contacted you to get more information about this. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Cristina Martínez Pérez
Rating: 3 out of 5
I am satisfied with the labels, but the prices seem a bit expensive to me.
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Response from Petit-Fernand
Hi Cristina, thank you for sharing your opinion. We would like to know a little more about what you think of our products, the quality and the price. We manufacture everything ourselves in Bordeaux, and we have our own team of graphic designers. We would love to talk to you on the phone. Regards, Sandra de Petit-Fernand
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Laura B.
Rating: 3 out of 5
Nice products, in my opinion the shipping however a bit expensive you should put it free for those who spend more than a tot for the rest the products are great and quality
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Response from Petit-Fernand
Good morning Laura, Thank you for your message and advice, your opinion is important. Please be happy that you are satisfied with our products. Have a good gionrnata ?? Chiara Petit-Fernand
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Maialen
Rating: 2 out of 5
Well, first I placed an order and it never arrived. I had to write saying that it had not arrived. They gave me two solutions. Send it again or refund. I asked them to send it again and this time it has arrived. But I don't understand why the first one didn't arrive.
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Response from Petit-Fernand
Hi Maialen, We don't understand why it wasn't delivered either. But we resend it to you again, and we hope you are convinced of our quality, and illustrations. Have a wonderful day. Sandra from Petit-Fernand
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Chiara F.
Rating: 3 out of 5
Wash-resistant adhesive labels for clothes, good ones for shoes too but prices a bit too high
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Response from Petit-Fernand
Good morning Chiara, Thank you for your feedback, it is very important to us. We are very pleased that you tested the durability of our labels anyway. I wish you a good day ? Chiara Petit-Fernand
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Anna G.
Rating: 3 out of 5
Unfortunately I am not so satisfied, I have already had to scrape several out of my washing drum or they have come off and stuck to other items of clothing. I'm a bit disappointed
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Response from Petit-Fernand
Hello Anna, We are sorry to hear that your labels are peeling off. Of course this should not happen! We have contacted you for more information. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Canel
Rating: 3 out of 5
Delivery time not as stated.
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Response from Petit-Fernand
Hello, We are sorry that the delivery of your order has taken longer than expected. Please note that we have no control over the postal service, but we hope you enjoy your order! ? Have a nice day, Elise, EsIstMeins
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