Customer reviews of Petit-Fernand

It takes a long time to arrive. Order shipped July 28 and received August 16.

Took a while to come but seem good quality! Hopefully they last many washes

Ridiculously long time between order and delivery.

The labels come off in the wash. I waited more than 24 hours with the wash.

I placed an order and after waiting a month I complained that they did not arrive. They sent it to me again and then when I thought they were lost, they arrived again. Great customer service, but the shipping...the rest is ok.

I bought the stickers, but unfortunately I find them more and more often in the washing machine or dryer or on other items of clothing. What a pity

Nice product but took ages to arrive

Unfortunately the stickers arrived really late (12 days)

I loved the site, very easy to order, but I still have not received my order and where to see where it is?

concern the labels do not hold i left 72h before washing at 30 ALL AND PART, and not practical that sticks directly on the labels i would prefer the one to iron but good

I have already purchased from this site but I am not completely satisfied. I bought 2 races for my son which are extremely difficult to open and close. They are already damaged after 1 year of use. I lost the cap of the gourd I sent a msg via Instagram never answered! So I had to buy another 8euros!!!! Knowing that the gourd costs almost 18euros! When the labels to stick to clothes it does not hold either! I won't order from them anymore!

Hello I can't give my opinion because I haven't received my labels yet, is this normal?

Very long shipping, stickers do not deliver what is promised

Overall designing and purchasing was great. However, the stickers were delivered in a paper envelope on a rainy day, therefore the envelope was soaked and so was the book the stickers came in. Maybe in future you change your packaging to plastic or maybe coat the book in a plastic layer.

I loved being able to personalize the labels with my son's favorite colors and characters. The Maternelle kit is complete and I quickly received my order. The only downside is that the iron-on labels for the clothes don't hold up very well after a first wash, and half of them came off. ?? The rest of the labels (objects...) are perfect.

It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.

Disappointed with the personalized canvas bag, a bit expensive for so little! Doesn't seem to be very high quality. To be seen in time

Unfortunately, the labels are not what I expected, some of the plastic from the printout is stuck to them and is difficult to remove.

I'm pleased with the labels, but unfortunately a sheet of 10 mini labels was missing for one of my two daughters, which was a problem.

They were as ordered only the adhesive strength was not really good had to help out everywhere with tesa

Parcel not yet received, I will give my opinion when I am in possession of it.

I still haven't received anything

Some of the stickers were quite difficult to remove

I followed all the instructions so that the labels would stick, but in the end I washed a garment twice and the label came off. I wash at 40 degrees, so I'm really disappointed with my investment for my son's first day of school. I had to buy a pad to anticipate the others coming off.

I received the order quickly, but one of the bottles arrived broken at the top. I'm very disappointed because it's the one for my son who's starting kindergarten. The rest of the order was fine, but I wouldn't recommend it in view of the broken bottle.

It's a pity that the greaseproof paper is missing to be able to use the clothes labels. Package incomplete

Hello, Very disappointed this time the printing was not done correctly. Last time everything was fine and the delivery was very long. But this time it's the opposite

I ordered for 2 children (not from the same family, so not the same name) and received everything in a single booklet. This made it difficult to detach the sheets without damaging them. My advice for next time is either to make a booklet for each child, or a system for detaching the sheets more easily.

I'm disappointed by my daughter's name tags. On the visual, her name was clearly visible with the chosen colors. On the real labels, it's very hard to read, it's very small and the colors don't make it easy to distinguish.

UPDATE: 14.8.23 Customer service has contacted me. I have asked for my delivery to be sent to me by express, as I can't wait another 14 for an order. Unfortunately, my request could not be granted! I now have my money back. But I am disappointed. I would have preferred the goods as they are really great. A real shame! And of course it's very easy to blame everything on the German postal service. Perhaps the French postal service also makes mistakes ;-) It's impossible to trace where the error lies, as the parcel is sent without tracking. I ordered on 31.7. According to the system, my order should arrive on 5.8. However, it also said that it could take up to 10 working days. I wonder how that can be? So I haven't received an order to date and have already contacted customer service after the 10 working days have expired. I received a standardized email. I contacted customer service again today. I will definitely use a different provider next time! School has been in session for a week and the teacher is causing me stress. You really don't need something like that.

Delivery far too slow - not at all clear dispatch is outside of UK Actual stickers are good when they eventually arrive

The labels are great, but unfortunately they weren't protected enough during delivery, and the dampness damaged the notebook.

I haven't received my order yet, so I'll give you my opinion.

The delivery was a disaster! Pay 10 to receive the product in 24 hours, I received it 5 days later ...

This time when we ordered, things went smoothly, we couldn't change the typeface.

Actually all good, only the shipping took a while.

Not received order placed 26th July

Quality products saving me time. Fast delivery. Point for improvement: it would have been nice to receive the booklets of labels sorted by child, especially when you have several children and the labels are all mixed up, it's really not practical. Thank you for taking my opinion into account for next year's order?

Never received order

an error in the first name on part of the booklet (sibling inversion)