The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
Translated reviews
Response from Petit-Fernand
Dear Giuliana, thank you for your feedback regarding the pencil labels. We are constantly working to improve the quality of our products and will take your observation into account to ensure better adhesion. We hope to satisfy you more in the future.
Giulia from Petit-Fernand
S
Solana M.
Rating: 2 out of 5
following a purchase from 30/08/2025
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
Translated reviews
Response from Petit-Fernand
Good morning Maria Fernanda,
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand
G
Gloria V.
Rating: 2 out of 5
following a purchase from 30/08/2025
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
Translated reviews
Response from Petit-Fernand
Good morning Gloria,
Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.
Best regards,
Giulia from Petit-Fernand
D
Del Ciotto S.
Rating: 2 out of 5
following a purchase from 30/08/2025
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
Translated reviews
Response from Petit-Fernand
Good morning Sabrina,
Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.
Best regards,
Giulia from Petit-Fernand
A
Almudena S.
Rating: 2 out of 5
following a purchase from 29/08/2025
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
Translated reviews
Response from Petit-Fernand
Hello Almudena,
We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.
Have a good day,
Camille Petit-Fernand
L
Laura S.
Rating: 3 out of 5
following a purchase from 29/08/2025
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
Translated reviews
Response from Petit-Fernand
Dear Laura,
Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.
Best regards,
Giulia from Petit-Fernand
A
Alessia D.
Rating: 2 out of 5
following a purchase from 27/08/2025
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
Translated reviews
Response from Petit-Fernand
Good morning Alessia,
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
N
Nadia N.
Rating: 3 out of 5
following a purchase from 28/08/2025
Stickers peel off after the second wash!
Response from Petit-Fernand
Dear Nadia,
Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
Giulia Petit-Fernand Team
L
Laura D.
Rating: 3 out of 5
following a purchase from 28/08/2025
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
Translated reviews
Response from Petit-Fernand
Hello Laura,
Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.
We just sent you an email to assist you :)
Have a good day,
Camille Petit-Fernand
M
MINNITI S.
Rating: 2 out of 5
following a purchase from 26/08/2025
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
Translated reviews
Response from Petit-Fernand
Good morning Serena Maria,
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
A
Anna B.
Rating: 2 out of 5
following a purchase from 26/08/2025
They were stapled on the stickers, so 5 stickers were damaged.
Translated reviews
Response from Petit-Fernand
Good day, Anna,
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
E
Emily W.
Rating: 2 out of 5
following a purchase from 28/08/2025
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Response from Petit-Fernand
Hello Emily,
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
V
valentina F.
Rating: 2 out of 5
following a purchase from 27/08/2025
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
Translated reviews
Response from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
C
Claire K.
Rating: 2 out of 5
following a purchase from 27/08/2025
Unfortunately this batch of stickers are not staying on the clothes
Response from Petit-Fernand
Hello Claire,
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
M
Maureen C.
Rating: 2 out of 5
following a purchase from 05/09/2025
The ordered labels are not of super good quality for the price paid... those for shoes hold well, however those on clothes peel off despite the usage recommendations being followed..
Translated reviews
Response from Petit-Fernand
Hello Maureen,
I just contacted you by email with a solution. :)
Have a nice day,
Sandra C-MonEtiquette
S
Stephanie H.
Rating: 3 out of 5
following a purchase from 06/09/2025
Very small writing
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback regarding our site. We take your comment about the font size into account and we will consider improvements on this matter. Your opinion is valuable to us.
Sandra from C-MonEtiquette
P
Poliseno M.
Rating: 3 out of 5
following a purchase from 27/08/2025
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
Translated reviews
Response from Petit-Fernand
Dear Marco,
Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
R
ROMANA A.
Rating: 3 out of 5
following a purchase from 05/09/2025
The thermal adhesive clothing labels do not hold up in the wash..... too bad since I wash at 20 degrees.
Translated reviews
Response from Petit-Fernand
Hello Romana,
Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing difficulties with our thermal adhesive labels.
An email has been sent to you to assist you.
Have a nice day,
Sandra C-MonEtiquette
M
Mandy L.
Rating: 2 out of 5
following a purchase from 02/09/2025
I already ordered for my son when he was in kindergarten and had no issues, but this year I regret ordering for my daughter, all the labels are peeling off one after the other, I don't understand why? Disappointed with the quality but the design is still nice.
Translated reviews
Response from Petit-Fernand
Mandy, thank you very much for your loyalty.
We will resend the labels for your daughter.
I just sent you an email to confirm all of this.
See you soon,
Sandra C-MonEtiquette
N
Nicoleta B.
Rating: 2 out of 5
following a purchase from 26/08/2025
I paid for the product and another 7 euros upon pickup, which means I paid 15 euros for a few labels.
Translated reviews
Response from Petit-Fernand
Good day, Nicoletta,
Unfortunately, I do not quite understand your review. Your order has a total value of 9 € and you opted for free shipping via mailbox. Please do not hesitate to contact us so that we can learn more details about this issue.
I wish you a nice day,
Customer Service EsIstM
C
Copina G.
Rating: 2 out of 5
following a purchase from 26/08/2025
I ordered for 2 children... the labels for the items are great, nothing to say, beautiful... but the labels for the fabrics are a total disappointment, they detach after washing..30 euros wasted....I have to buy others elsewhere
Translated reviews
Response from Petit-Fernand
Good morning Giovanna,
Thank you for sharing your experience with us. We are glad that you appreciated the labels for the items, but we are sorry to hear that the labels for the fabrics did not meet your expectations. We are constantly working to improve our products and your feedback is very valuable. We invite you to contact us directly to discuss your situation.
Best regards,
Giulia from Petit-Fernand
T
Talya E.
Rating: 2 out of 5
following a purchase from 26/08/2025
I moved from iron on to stick on labels - and they’re absolutely useless, I was saying to my husband earlier how they are already washing off!!!
Response from Petit-Fernand
Hello Talya,
Thank you for your feedback. We're sorry to hear about your experience and would love to assist you in resolving this issue. Please reach out to our customer service team, and we'll do our best to help you.
Best regards,
Giulia Petit-Fernand Team
F
fatiha A.
Rating: 2 out of 5
following a purchase from 05/09/2025
Choosing labels is complicated and not intuitive. I made a mistake on the size of the labels. The delivery time is not clear either. It can take up to 10 days. What stress. Your customer service has remained very evasive in its response.
Translated reviews
Response from Petit-Fernand
Hello Fatiha,
Thank you for taking the time to share your experience. We are sorry to hear that navigating our site and the delivery time did not meet your satisfaction. Your feedback is valuable and we will work to make our label selection more intuitive.
We hope to keep you among our customers and provide you with a better experience in the future.
Best regards,
Sandra C-MonEtiquette
A
Alexandra D.
Rating: 3 out of 5
following a purchase from 02/09/2025
The format has changed and it does not stick at all on my son's school items. First year I am disappointed
Translated reviews
Response from Petit-Fernand
Hello Alexandra,
Thank you for taking the time to share your opinion. We are sorry to hear that the new format does not meet your son's needs. Your feedback is valuable, and we will make sure to review it to improve our products.
I confirm the reshipment of the entire order.
See you soon,
Sandra C-MonEtiquette
L
Laura R.
Rating: 3 out of 5
following a purchase from 25/08/2025
The stickers are hard to remove. Especially for children. Additionally, I find the whole booklet and the extra stickers unnecessary.
Translated reviews
Response from Petit-Fernand
Good day, Laura,
I ask you to contact our customer service and attach photos of the labels so that a solution can be offered to you. The additional labels are goodies. I wish you a nice day.
Best regards
Customer Service EsIstMeins
S
Sandra V.
Rating: 2 out of 5
following a purchase from 25/08/2025
Too big.
Translated reviews
Response from Petit-Fernand
Hello Sandra,
Thank you for your comment. We are sorry that the sizes were not to your liking. Your opinion is important to us and we will work to improve. If you need help with an exchange, please feel free to contact us.
Have a good day,
Camille Petit-Fernand
R
R B.
Rating: 2 out of 5
following a purchase from 25/08/2025
Fast delivery and nicely organised but stickers did come off a few days after washing.
Response from Petit-Fernand
Hello R.,
Thank you for your feedback! We’re glad to hear you appreciated the fast delivery and organization. We’re sorry to learn about the issue with the stickers. Your experience is important to us, and we will investigate this matter to ensure better quality in the future. If you have further concerns, please feel free to reach out.
Best regards,
Giulia Petit-Fernand Team
S
Salomé B.
Rating: 2 out of 5
following a purchase from 03/09/2025
Delivery delay too long, I am still waiting even though I ordered on September 3 and it said 5-6 days delivery time
Translated reviews
Response from Petit-Fernand
Hello Salomé,
We are sorry, we have followed up on your order, you can check your email, I have renewed your order.
Best regards,
Loriane from C-MonEtiquette
C
Cesaro J.
Rating: 3 out of 5
following a purchase from 24/08/2025
Difficult to detach, especially the small ones. However, very beautiful and of quality
Translated reviews
Response from Petit-Fernand
Dear Jessica,
Thank you for your feedback and for appreciating the quality of our products. We apologize for the difficulties encountered in detaching the smaller labels; we will take your suggestion into account to improve further. We are always available for any further needs.
Best regards,
Giulia from Petit-Fernand
L
Lady C.
Rating: 3 out of 5
following a purchase from 03/09/2025
Disappointed with the water bottle because the tone-on-tone first name is not visible, I would have preferred a verification service to advise or alert us like the one that exists on some personalization sites.
Translated reviews
Response from Petit-Fernand
Hello Lady Cha,
Thank you for taking the time to contact us.
I am surprised, as it is the font you selected during your order.
I just sent you an email so we can discuss this.
Have a very nice day,
Sandra
E
Ernestina C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Unfortunately the labels don't stick like they should.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
C
Claudia L.
Rating: 2 out of 5
following a purchase from 23/08/2025
Too few stickers, not great quality.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
M
Mizuki B.
Rating: 2 out of 5
following a purchase from 01/09/2025
The iron-on labels come off easily after washing.
Translated reviews
Response from Petit-Fernand
Hello Mizuki,
Thank you for your feedback and we are sorry to hear that you have encountered problems with our iron-on labels. At C-Monetiquette, our priority is customer satisfaction, and we take your comments very seriously.
I just sent you an email with a solution. :)
Best regards,
Sandra
The C-Monetiquette team
G
Galizia C.
Rating: 2 out of 5
following a purchase from 22/08/2025
I followed the instructions, pressing firmly with the very hot iron on the label (but first placing the provided sheet of paper on it).. waited a few days before wearing the sweater, but already two labels are coming off. One did not stick well, despite the correct pressure. I am very sorry, I will try again hoping for a better application, but I really believe I followed all the steps correctly.
Translated reviews
Response from Petit-Fernand
Good morning Chiara,
Thank you for sharing your experience with us. We are sorry to hear that you encountered difficulties with the labels. We assure you that our goal is to offer high-quality products and we are committed to continuously improving. We invite you to contact our customer service for assistance and to resolve the situation.
Best regards,
Giulia from Petit-Fernand
É
Émilie L.
Rating: 2 out of 5
following a purchase from 19/08/2025
The adhesive labels stick much less well than before
Translated reviews
Response from Petit-Fernand
Hello Emilie,
We invite you to contact us through our website to assist you.
We would need to know which labels are in question.
I wish you a good day,
Sandra C-MonEtiquette
K
Katja B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I have bought the labels for crayons before, but this time I am having difficulty getting them to stick.
Translated reviews
Response from Petit-Fernand
Dear Katja,
thank you for your feedback. We are sorry to learn that you have encountered difficulties with the mini labels for crayons. We would be happy to assist you further to find a solution to this problem.
Giulia Petit-Fernand
N
nell V.
Rating: 3 out of 5
following a purchase from 01/09/2025
You really have to press super hard and hold for more than 10 seconds for the heat transfer to stick well
Translated reviews
Response from Petit-Fernand
Hello Nell,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties with our heat transfers. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly if you need advice on their application.
Sandra from C-MonEtiquette
C
Claire O.
Rating: 2 out of 5
following a purchase from 22/08/2025
Labels have already started peeling off after only two weeks. Other brands previously used did not do this
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
E
Elena J.
Rating: 2 out of 5
following a purchase from 21/08/2025
Unfortunately, the desired hippopotamus is only half well printed, on the other side of the hippopotamus it looks like the printer had lost interest.
Translated reviews
Response from Petit-Fernand
Good day, Elena,
I will contact you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
S
Sarah B.
Rating: 3 out of 5
following a purchase from 27/08/2025
I am delighted with the labels but a bit disappointed with the stamp, it takes several tries, it is not intuitive ...
Translated reviews
Response from Petit-Fernand
Hello Sarah,
Thank you for taking the time to share your feedback. We are glad that you like the labels! Regarding the stamp, we are sorry to hear that it does not meet your expectations. Your feedback is valuable and we will take it into account to improve our products. Please do not hesitate to contact us if you need further assistance.
Best regards,
Giulia C-Monetiquette
We use cookies for audience measurement and improving user experience.
English 