Customer reviews of Petit-Fernand

The truth is that the quality and the primer is quite good. That if the one in charge of making the brochure. A disaster. He mixed up my children's names and surnames wrong. So for that part a little dissatisfied.

I have had to glue them several times, they peel off. I don't have any mail

I got the kindergarten packet, all very nice. But the adhesive ones for fabrics, to put on the labels, after 2 washes they came off ?? I will see if the thermoadhesive ones are better. The ones for objects look better to me. Let's see how long they will last

I ordered the labels for the second time ! I must say that the first time I had a great time The second time though, very bad ! They took more than 20 days to arrive ! Very slow in shipping ! Absurd ! But the labels are of good quality, that yes !

Delivery time a little long. But the products are great!

It took me a long time to receive my order. I have written to them explaining it and they have not even answered me. Very unhappy with the service I'm sorry

This year's narrow and long version labels have found poor adhesion on crayons and markers . They lift over the entire length. A real shame!

They take longer than stipulated and the product is very good, I am delighted and my children even more so.

The labels look very nice but don't last two washes. It's a shame, because they don't last long when used to mark clothes and are unfortunately not worth the very reasonable price. However, they stick very well (so far and for the last 4 weeks) on flat items and items that are less exposed to wear and tear or do not need to be washed. They can therefore be recommended. I can recommend them less for clothing. Therefore only 2.5 out of 5 stars.

Unfortunately very small so shitty that you can hardly read names. Unfortunately, they didn't last long either... they look cute in themselves, so it's a shame that they didn't last properly with us

Ordered iron on labels for daughters school uniform. Look amazing however started peeling after first wash.

The quality of iron-on garment labels has declined dramatically.

Helpfulness on the part of customer service in resolving shipping issues

This time I was very disappointed! I ordered the labels on September 2 I received them wrong (alas yes with another baby's name) and to this day I still haven't received the right ones!!!

Last year I ordered them and phenomenal this time no, they come off in no time. They are like poorly made, it's not the same.

The order never arrived, I had to write several times through different channels until they finally replied that they will refund me the amount. It's a shame because the designs were beautiful and it is a store that had been recommended to me.

We received the order later than expected, while we paid additional shipping costs.

Order never arrived

I recently placed 2 orders, mindful of the previous very positive experience. The labels ordered now are very shoddy and peel off quickly, especially compared to the ones from 2 years ago that are still all attached. To date, half of the new ones have already come off. Too bad

The package never arrived! But customer service was ready to meet me immediately!

I like the product less this time, it comes off badly and sometimes the clear film remains in my hand Too bad

Figures were unfortunately not so well pixelated

Package arrived more than a week late

Shipment arrived early, but product did not live up to expectations. Followed instructions but labels came off after a short time.

Unfortunately, I received my order after 21 days and numerous emails

Good morning, for the last order I had asked for delivery within 48 h with the addition of a surcharge, but the delivery was not within the requested time. For previous orders I have always been very well satisfied.

Some of the stickers are very difficult to remove from the sheet.

The labels very nice but with water they come off

I learned about the site through a sponsorship on social media. It immediately made a very good impression on me, the site is well done, there are many options for making custom labels. Although the printing is perfect and the aesthetic result is very nice, the functional result is absolutely poor. I purchased both adhesive labels for objects and thermal labels for clothing. Regarding the former, nothing to say. Once attached on the object they stay, but the adhesive ones are absolutely bad. They come off after the first wash (30 degrees). Out of 30 sticky ones, they went through 2 washes about a dozen. I would absolutely not buy this product again.

Compared to the previous experience I am not fully satisfied. Prompt shipment and everything fine. Product, on the other hand, not in line with what I had hoped for: - object labels: from the externally lacquered crayons come off - thermoadhesive labels: do not withstand the dryer

Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.

Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....

Ordered for the second time, sent very quickly so great. However, I had a small problem with the name on the isothermal bottle. I sent a message to customer service but never heard back... too bad.

Convenient, cute, fast shipping, but peels off too easily, especially after machines.

Disappointed by the quality of the labels, which do not peel off easily and many are lost.

I was satisfied with the fast service, I've been ordering from them since 2020 but at the moment I haven't received my order and it's been treated as finished on top of that with no response to my emails and calls since September 04. I had them on the phone after my comment, the shipment was sent according to what I was told in priority, but here's another 1 week without having received the product ...

Ordered on Friday evening and received on Thursday of the following week, a far cry from the 48-hour delivery times advertised on the site. Three stars just because of that... The labels are pretty and just what I wanted.

Too bad the special shoe labels don't stick.

Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.

Iron-on labels peel off after one wash :(