Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The problem is not c-monetiquette is the post I ordered on 26/01 and received my order on 10/02!
Translated reviews
Response from Petit-Fernand
Hello Berengaria, thank you for your feedback. I'm sorry that you received your order so late. We are sincerely sorry for this delivery anomaly by the postal services. The whole team wishes you a wonderful day!
M
Mélanie Menard
Rating: 2 out of 5
For my last order, the labels didn't come off, I had to cut them out. This is the first time this has happened to me. I wanted to inform you anyway
Translated reviews
Response from Petit-Fernand
Hello Melanie, Thank you for your feedback. I've just sent you an e-mail to help you understand the problem. I look forward to hearing from you. Have a nice day! Bea
J
Justine Roobaert
Rating: 2 out of 5
I'm extremely disappointed with iron-on clothing labels! Despite following the instructions to the letter, the labels come off, sometimes even before they've been washed... As for self-adhesive labels for objects, I recommend them! They hold well on objects, they're pretty and there's a wide choice of personalization options.
Translated reviews
Response from Petit-Fernand
Hello Justine, thank you for your feedback. I'm really sorry you've had trouble with our labels. I've just sent you an e-mail so that we can better understand the problem and get back to you quickly with a solution. I look forward to hearing from you and wish you a wonderful day! Bea
M
Maurizio P.
Rating: 3 out of 5
Great site, packaging and instructions. unfortunately, however, half of the labels came off in the first wash.
Translated reviews
Response from Petit-Fernand
Good morning Maurizio, we are sorry to hear that our order did not meet your expectations. It is probably a defective batch, I have sent you an email in order to find a suitable solution. Have a nice day ? Alessio
C
Carina
Rating: 2 out of 5
Unfortunately, the three sets were put together like a set and not like individual ones, which is bad because sue should get them from several people for her birthday. Furthermore, I found it a pity that each sheet was put in the first row, which probably wouldn't have happened if they hadn't put so many in one go. That would definitely be better
Translated reviews
Response from Petit-Fernand
Hello Carina. Thank you for your review. We send all the labels in one folder as they all have the same name. If you would like separate booklets, you can make a note of this when ordering. Regarding the stapled labels, please show the photo to customer service so that we can find a solution.
B
Becky
Rating: 3 out of 5
Not what expected at all. For the price you pay they are tiny. They seem pretty sticky but have only been on things a few days & not washed yet. Don't believe they are value for money, very disappointed
Response from Petit-Fernand
Dear Becky, we display the measurements on the website for everyone to know the actual size. All labels are machine washable at up to 60° and dryer safe if the instruction is followed correctly. Did you receive anything different from what you have ordered?
S
Sara C.
Rating: 3 out of 5
a tad long delivery time, otherwise great labels
Translated reviews
Response from Petit-Fernand
Good morning, we apologize for the delivery time. We are glad you like our items and look forward to seeing you soon on Petit Fernand! ? Alessio
M
Margarita
Rating: 2 out of 5
So far always very happy but the last order has not been as expected. First wash and labels peeled off after having ironed them thoroughly!!!
Translated reviews
Response from Petit-Fernand
Hi Marga, I am very sorry for what happened. I just sent you an email so that we can find a solution. I confirm that it is not normal for this to happen! Best regards, Bea
S
Sc
Rating: 2 out of 5
The labels for clothes are very good but I had also ordered labels for small jars which I didn't receive.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie, thank you for your feedback. We are sorry to hear that you have not received your order in full. We have put the missing elements back into production, and they will be manufactured and shipped within 48 hours and delivered within 2 to 6 working days. We apologize for the inconvenience. Have a nice day? Bea
C
Cristina
Rating: 3 out of 5
The bottles are very nice but the caps do not work well. They break easily
Translated reviews
Response from Petit-Fernand
Hello Cristina, I am very sorry for what happened. I have just sent you an email to understand the problem and be able to provide you with a solution. I look forward to hearing from you and wish you a happy day! Bea
G
Godin Charlotte
Rating: 2 out of 5
The size of the labels is not practical either too large or too wide ... a little disappointed.
Translated reviews
Response from Petit-Fernand
Hi Charlotte, I'm sorry our labels aren't what you wanted. The dimensions of our labels are indicated on our page, directly when you personalize your products. Have a nice day! Bea
S
Sabcha
Rating: 2 out of 5
I'm used to ordering from your site and I've never had a problem with the labels, but this time they're almost all peeling off, which is very disappointing.
Translated reviews
Response from Petit-Fernand
Hello Sabrina, I'm sorry you're having trouble with our labels. I've just sent you an e-mail so that we can understand the problem better and get back to you as soon as possible. Have a nice day! Bea
I
Isabelle
Rating: 3 out of 5
Super nice design, unfortunately the iron-on labels for clothes don't hold at all despite following the instructions exactly, most of them come off the clothes after just one wash. I now only buy adhesive labels.
Translated reviews
Response from Petit-Fernand
Hi Isabelle, we're really sorry to hear that. These should not come off. Can you please contact our customer service so that we can find a solution?
V
Virginie Dubois
Rating: 3 out of 5
the labels are great, no regrets the lunch box arrived damaged, it didn't take long for my little guy to finish the closure which was imperfect and the decoration is already starting to peel off after 2 weeks it's really disappointing :(
Translated reviews
Response from Petit-Fernand
Hello Virginie, I'm really sorry to read this. I've just sent you an e-mail to find out more about the problem. I look forward to hearing from you and wish you a lovely day! Bea
M
Maria
Rating: 3 out of 5
I placed the order and the next day I received a 20% discount promotion, it seems like a joke. The order arrived 20 days after I placed it and it came with Christmas gift tags (at the end of January). This time the experience has not been entirely satisfactory.
Translated reviews
Response from Petit-Fernand
Hi Maria, I am really sorry for what happened. I apologize for the delay and I am sorry that you placed an order before the promotion. Please do not hesitate to contact our customer service for any questions. Best regards, Bea
C
Claudia P.
Rating: 2 out of 5
Unfortunately, the order placed never arrived at its destination, despite reminders. I was teased and waited additional time, but nothing ever arrived. On a positive note, they gave me a refund after several months.
Translated reviews
Response from Petit-Fernand
We are sorry for the unpleasant experience. We have made every effort to resolve this shipping anomaly. We remain available for any clarification at [email protected]. Have a nice day ? Alessio
M
Maud Goncalves
Rating: 3 out of 5
Very nice labels, fast delivery but labels missing on 2 plates.
Translated reviews
Response from Petit-Fernand
Hello Maud, thank you for your feedback. I'm sorry you didn't receive your order in full. I have just sent you an e-mail and we will send you the missing items as soon as possible. I look forward to hearing from you, and wish you a wonderful day! Bea
C
Celine Marestaing
Rating: 2 out of 5
Disappointed,because the labels come off in the wash.....
Translated reviews
Response from Petit-Fernand
Hello Céline, I'm really sorry to read this! I've just sent you an e-mail so that we can understand the problem and quickly find a solution. We look forward to hearing from you. Have a lovely day! Bea
M
Maëva Ls
Rating: 2 out of 5
I'm writing another review because I'm finally disappointed! On the whole the delivery and the contents are great ... but the labels come off after the 2nd machine wash!
Translated reviews
Response from Petit-Fernand
Hello Maëva, thank you for your feedback. I can confirm that this is not normal. I invite you to send an e-mail to our customer service, [email protected] so that we can understand the problem and come back to you with a solution. Thank you very much! Have a nice day! Bea
M
Marine Gustin
Rating: 3 out of 5
I am basing this rating on my last two orders, before these I would have given a 5/5. The first was an order for self-adhesive clothing labels and the second for iron-on labels. My last order of self-adhesive labels was a disaster, the labels simply wouldn't stick for more than 24 hours, and machine washing resulted in the labels sticking to the drum. So I tried iron-on and was disappointed again. Some don't stick to the lining of the garment (in velvet, a classic and common material) and some will adhere but come off, partially or totally, after a wash or on a garment worn for a day. So I'm going to look for another brand.
Translated reviews
Response from Petit-Fernand
Hello Marine, I completely understand your disappointment. I can confirm that this is not normal. I've just sent you an e-mail so that we can understand the problem and find a solution very quickly. Looking forward to hearing from you, I wish you a lovely day! Bea
N
Nicolle M.
Rating: 3 out of 5
Good quality sticker however quite pricey for what it is,
Response from Petit-Fernand
Dear Nicolle, we appreciate your honesty. We wishing well and good luck using any cheaper company. Should you need our products in the future, we can introduce you to our loyalty program and discounts.
S
Sherezade
Rating: 3 out of 5
Thermoadhesive labels do not stick 100% to clothing. They will peel off after washing.
Translated reviews
Response from Petit-Fernand
It's a lot that has happened. It is not normal for this to happen. I have just sent you an email to understand the problem and to be able to provide you with a solution. Best regards, Bea
J
Jérémie
Rating: 2 out of 5
I paid for express delivery, and the package arrived 72 hours later. Chronopost was labelled "standard delivery".
Translated reviews
Response from Petit-Fernand
Hello Jérémie, our personalized products are manufactured and delivered to the postal service within 48 working hours. In your case, delivery took 24 hours. I remain available and wish you a beautiful day! Bea
A
Anne-Sophie Gavory
Rating: 2 out of 5
Labels that don't stay on after the first wash. It's a shame because I liked them
Translated reviews
Response from Petit-Fernand
Hi Anne-Sophie, I'm sorry you're having trouble with the labels. It's not normal for them to come off. I've sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. Looking forward to hearing from you, I wish you a wonderful day! Bea
E
Elea
Rating: 3 out of 5
Too bad there isn't a size below for the object labels.
Translated reviews
Response from Petit-Fernand
Hello Elea, thank you for your message. We take note of your comment and wish you an excellent day! Bea
B
Benoît P.
Rating: 2 out of 5
The iron-on labels don't stick to the edges. Not great for such a simple product.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. I can confirm that this is not normal. I've just sent you a message so that I can better understand the problem and provide you with a solution. Bea
É
Élodie Langlois
Rating: 2 out of 5
Disappointed, in 3-4 washes the labels have already peeled off.
Translated reviews
Response from Petit-Fernand
Hello Elodie, thank you for your feedback. I'm sorry you're having trouble with our labels. I've just sent you an e-mail so that we can find a solution together. Have a nice day! Bea
E
Elisa G.
Rating: 3 out of 5
Beautiful labels, unfortunately thermoadhesive labels have a hard time sticking to clothes.
Translated reviews
Response from Petit-Fernand
Good morning Elisa, I am very sorry to hear that you are experiencing problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva For thermoadhesive labels: You will need to program your iron to 200°C (cotton/linen position, no steam) and wait a few minutes before using it. Labels are applied directly to the fabric. Warning: avoid stretchy areas and seams. Should these tips not be enough to solve your inconvenience, do not hesitate to contact us at [email protected] Alessio
G
Guido R.
Rating: 2 out of 5
Unfortunately much too long delivery time > 1 week Only read in small print 48 hours with logo envelope is misleading Quality of the product is ok.
Translated reviews
Response from Petit-Fernand
Thank you for your message and your interest in EsIstMeins! Hello Guido, All orders (unless otherwise stated) are produced and handed over to the delivery service within 48 hours. Depending on the delivery method and order (envelope or parcel), it can then take between 4 and 10 working days for the post office to deliver your order.
L
Lorena
Rating: 2 out of 5
The last orders I have placed, the clothing stickers for plnacha stick regularly, in the first wash they are lifted.
Translated reviews
Response from Petit-Fernand
Hi Lorena, thank you for your message. I am very sorry for what happened. It is not normal for this to happen. I have just sent you an email so that we can find a solution. Best regards, Bea
E
Ele
Rating: 3 out of 5
Beautiful products but waiting time to receive orders too long. I ordered things on Jan. 4, haven't received them yet and don't know if they will arrive.
Translated reviews
Response from Petit-Fernand
Good morning Elena, We are sorry about the delivery time. The postal services probably had some mishap in getting your order delivered within the agreed time frame. We have sent you an email to verify that the shipping address is correct. Awaiting yours. Have a nice day ? Alessio
F
Faiza
Rating: 2 out of 5
Service nothing to fire as usual except that despite the proper use of the instructions some labels go completely or by half in the wash I regret not having taken the one that sticks directly to the garment as I usually do.
Translated reviews
Response from Petit-Fernand
Hello Faiza, thank you for your message. Self-adhesive labels work just as well as iron-on labels when the instructions are followed correctly. I've just sent you an e-mail so that we can find a solution for you. Have a nice day! Bea
L
Lautre_6109
Rating: 3 out of 5
Labels came right off on this order. Too bad
Translated reviews
Response from Petit-Fernand
Hello Alexandra, I can confirm that it's not normal for the labels to come off. I've sent you an e-mail so that we can understand the problem and come up with the best solution. Have a nice day! Bea
L
Lia
Rating: 3 out of 5
Everything perfect as usual except for the very long wait times..which I find a very big flaw..too bad because the products are outstanding....
Translated reviews
Response from Petit-Fernand
Good morning Lia, We are sorry about the delivery time. Probably the postal services had some accidents in getting your order delivered in the agreed time. We remain available for any additional resignation at [email protected] Good day ? Alessio
A
Aline P.
Rating: 2 out of 5
The first time I bought the stick on labels were great. Second time I the iron on didn't work as I expected. Now I have bought other set of stick on labels and again I got a bit disappointed with the quality as it doesn't seem to stay in place after a few weeks depending on the material. In materials like aluminium, plastic, it stay in place perfectly for long time.
Response from Petit-Fernand
Hi Aline, We are very sorry to hear that you have encountered problems with your order. This is very rare however, it is possible that you have received a faulty batch. Please, provide us with more details over [email protected] so we can find the suitable solution.
D
Delphine Hamel
Rating: 3 out of 5
The labels come off in the 1st wash, I'm disappointed.
Translated reviews
Response from Petit-Fernand
Hi Delphine, I'm sorry you're having trouble with our labels. I have just sent you an e-mail to try and find a solution. Looking forward to hearing from you, I remain available and wish you a lovely day, Bea.
L
Léora Peraud
Rating: 3 out of 5
The labels are super pretty! Glued last week and already peeling off! A little disappointed by the quality
Translated reviews
Response from Petit-Fernand
Hello Léora, thank you for your message. I've just sent you an email, it's not normal for the labels to come off. I look forward to hearing from you, and wish you a wonderful day! Bea
J
Jennifer S.
Rating: 3 out of 5
Stickers are fine but delivery is really really slow.
Response from Petit-Fernand
Good morning Jennifer, we are sorry for shipping time. For any further information thanks to write us to [email protected] Thank you for your understanding. Have a nice day! ? Alessio
V
Valentina C.
Rating: 2 out of 5
Too slow delivery
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for the delivery time. In case you are still waiting for your order please do not hesitate to contact us at [email protected]. Have a nice day ? Alessio
A
Almudena Casas
Rating: 2 out of 5
My labels are peeling off, it's a pity I bought them because they didn't work and I will have to buy new ones. In addition, the aquamarine tone loses color with the heat of the iron.
Translated reviews
Response from Petit-Fernand
Hello Almudena, Thank you for your order with Petit Fernand. I confirm that it is not normal for them to come unstuck. I have just sent you an email to [email protected] in order to find a solution. I look forward to hearing from you and wish you a happy day! Bea
We use cookies for audience measurement and improving user experience.
English 