Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The decorations around the name on the label are mostly on the border. Once detached, there is little decoration on the label. I had chosen a solid color the previous time, it was better. A bit disappointed.
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Response from Petit-Fernand
Dear Margaux,
Thank you sincerely for your constructive feedback regarding our C-Monetiquette site. We take your comments about the decoration of the labels into account to improve our products. Please feel free to share your preferences so that we can better meet your expectations in the future.
Best regards,
Giulia from C-Monetiquette
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Ana B.
Rating: 3 out of 5
following a purchase from 29/08/2025
The bottle has a grainy appearance, it did not match the previous one purchased.
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Response from Petit-Fernand
Hello Ana,
Thank you for your feedback and your review. We are sorry to hear that the bottle does not meet your expectations in terms of appearance. Your opinion is valuable and helps us improve our products. Please feel free to contact us if you need assistance or if you would like to discuss your experience further.
Best regards,
Giulia from C-Monetiquette
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Morgane J.
Rating: 2 out of 5
following a purchase from 28/08/2025
Peels off very easily. I am disappointed with my order.
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Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Stéphanie D.
Rating: 2 out of 5
following a purchase from 28/08/2025
Very disappointed with my order this year. The labels detach very poorly, several were torn to be able to peel them off.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for taking the time to share your experience with us. We are truly sorry to learn that the labels did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly, we would be happy to find a solution that works for you.
Best regards,
Giulia C-Monetiquette
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Nathalie L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I love your labels. My children do too. They are part of their daily universe. However, the mini labels do not stick on crayons and markers as soon as the school year starts. I don't know if it's just bad luck for our batch (two sets for two children, same problem)
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Response from Petit-Fernand
Hello Nathalie,
Thank you very much for your feedback on our labels. We are delighted to learn that they are part of your children's daily life!
We are sorry to hear that the mini labels do not stick on crayons and markers. This is not an experience we want for our customers. We have just contacted you by email to offer you a solution :)
Your satisfaction is our priority. Thank you again for your feedback!
Best regards,
Alice C-Monetiquette
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Fanny G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The water bottles are beautiful but my daughter refused to drink from them because of the plastic smell of the straw. I was embarrassed myself.
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Response from Petit-Fernand
Hello Fanny,
Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)
Best regards,
The C-Monetiquette team
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Marcarini L.
Rating: 2 out of 5
following a purchase from 18/08/2025
Unlike the clothing labels I bought a long time ago, which I was extremely satisfied with, unfortunately this time it was not the same with the object labels. They are indeed too stiff, causing the ends to lift and easily detach from items like pencils. I am very sorry, but this time I am not satisfied at all.
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Response from Petit-Fernand
Good morning Laura,
Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.
Best regards,
Giulia from Petit-Fernand
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Julia K.
Rating: 2 out of 5
following a purchase from 17/08/2025
The shipment took three times longer even though I paid for express shipping, the bottles I ordered are very good but hard to open for 3 and 4 year olds, they can't take them to school at the moment because they can't open them without the help of an adult.
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Response from Petit-Fernand
Hello Julia,
Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.
Thank you for trusting us!
Have a good day,
Camille Petit-Fernand
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Sarah O.
Rating: 2 out of 5
following a purchase from 17/08/2025
The labels came off in their first wash and didn’t survive the tumble drying either. Followed all instructions.
Response from Petit-Fernand
Hello Sarah,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced an issue with our products after the first wash.
Your feedback is valuable to us, and we’d like to discuss it further to find a suitable solution.
Please don’t hesitate to contact our customer service team — we’re here to help.
Best regards,
Giulia Petit-Fernand Team
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Isabelle M.
Rating: 2 out of 5
following a purchase from 27/08/2025
The clothing labels come off at the first wash
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Response from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with our labels. The quality of our products is essential to us, and we want to assure you that we take your feedback very seriously. Please feel free to contact us directly so that we can offer you a solution. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Melanie M.
Rating: 3 out of 5
following a purchase from 11/08/2025
Personalized water bottle, the letters fade after 2 weeks.
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Response from Petit-Fernand
Hello Mélanie,
Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
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Anne A.
Rating: 3 out of 5
following a purchase from 27/08/2025
Really great labels! For the bags, too bad the first name is a bit small...
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Response from Petit-Fernand
Hello Anne,
Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.
Best regards,
Giulia from C-Monetiquette
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Margareth C.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels were printed with small mentions on the right (unintelligible) that should not have been there.
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Response from Petit-Fernand
Hello Margareth,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our labels did not meet your expectations. Please know that your comment is valuable and we are examining it carefully to improve our service. Do not hesitate to contact us directly to resolve this issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
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Marine R.
Rating: 3 out of 5
following a purchase from 27/08/2025
I love the concept but a bit disappointed with the outcome between the design on the site and the result upon receipt.
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Response from Petit-Fernand
Hello Marine,
Thank you very much for taking the time to share your feedback on C-Monetiquette. We are glad that you like our concept, but we are sorry to hear that the outcome did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Nakou T.
Rating: 3 out of 5
following a purchase from 27/08/2025
The labels are very pretty but not strong enough! I preferred the previous ones that are applied with an iron because the last ones I received for the return do not hold up after a machine wash and that is very unfortunate
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Response from Petit-Fernand
Hello Nakou,
Thank you for your feedback and we are glad that you like the labels aesthetically. We are sorry to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we take it into account to improve the quality of our products. Please feel free to contact us directly to discuss your experience, we would be happy to find a solution for you.
Best regards,
Giulia from C-Monetiquette
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Ronan T.
Rating: 3 out of 5
following a purchase from 27/08/2025
Good product but one item was missing from the package
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Response from Petit-Fernand
Hello Ronan,
Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Faustine P.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels come off with each wash
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Response from Petit-Fernand
Hello Faustine,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can find a suitable solution.
Best regards,
Giulia from C-Monetiquette
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Elena R.
Rating: 2 out of 5
following a purchase from 26/08/2025
10 days to receive an order seems like a lot
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Response from Petit-Fernand
Hello Elena,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are constantly working to improve our timelines to provide you with a better experience. Do not hesitate to contact us with any questions.
Best regards,
Chiara C-Monetiquette
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Florence M.
Rating: 2 out of 5
following a purchase from 26/08/2025
Way too expensive, the cup is small, only one image, and we'll see about its durability over time.
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Response from Petit-Fernand
Hello Florence,
Thank you for your feedback. We understand your concerns regarding the price and size of the cup. Our products are designed with quality materials to ensure their durability. We appreciate your comments and will work to improve our offer. Please feel free to contact us if you have any other questions.
Best regards,
Chiara C-Monetiquette
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Andretta M.
Rating: 3 out of 5
following a purchase from 14/08/2025
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
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Response from Petit-Fernand
Dear Marta, thank you for your feedback. We are glad that you appreciated the graphics of the labels, but we are sorry to hear that you had difficulty peeling them off. We will take your comment into consideration to further improve the quality of our products.
Giulia Petit-Fernand
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France-Lize T.
Rating: 2 out of 5
following a purchase from 24/08/2025
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
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Response from Petit-Fernand
Hello France-lize,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.
Best regards,
Giulia C-Monetiquette
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Corinne O.
Rating: 3 out of 5
following a purchase from 24/08/2025
These are not the right labels I wanted
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Response from Petit-Fernand
Dear Corinne,
Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
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Alexandra C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
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Response from Petit-Fernand
Hello Alexandra,
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.
Giulia Petit-Fernand
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J-L Patrick C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Quite a quick process but poorly stapled product which affects some labels
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Response from Petit-Fernand
Dear J-L Patrick,
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
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Caroline M.
Rating: 2 out of 5
following a purchase from 24/08/2025
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
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Melyse K.
Rating: 3 out of 5
following a purchase from 24/08/2025
On some clothes, they detach with gentle machine washing
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Response from Petit-Fernand
Hello MELYSE,
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
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Estefania C.
Rating: 3 out of 5
following a purchase from 14/08/2025
They took a long time to send the package, in fact I had to claim it.
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Carole T.
Rating: 2 out of 5
following a purchase from 24/08/2025
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
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Response from Petit-Fernand
Hello Carole,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
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Laurie L.
Rating: 2 out of 5
following a purchase from 23/08/2025
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
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Response from Petit-Fernand
Hello Laurie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Manon B.
Rating: 3 out of 5
following a purchase from 21/08/2025
The labels peel off very poorly, the cutting was poorly done so I spend a lot of time peeling the label off the booklet! I do not find this to be of good quality.
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Response from Petit-Fernand
Hello Manon,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that you have encountered difficulties with peeling the labels and that the quality was not up to par. Your feedback is valuable and will help us improve our products. We have just contacted you to find a solution.
Best regards,
Alice C-Monetiquette
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Samira H.
Rating: 3 out of 5
following a purchase from 23/08/2025
A bit disappointed, I have been ordering from you for many years and I find that the thermal adhesive labels do not hold as well as before. And yet I followed the same operating procedure. They all peeled off either completely or partially despite following the application instructions.
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Response from Petit-Fernand
Hello Samira,
Thank you for taking the time to share your feedback. We are sorry to hear that you have encountered problems with our thermal adhesive labels. Your loyalty is precious to us, and we take your comments very seriously. We will forward your feedback to our team to assess the situation. We have just contacted you by email to offer you solutions.
Best regards,
Alice from C-Monetiquette.
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Claire P.
Rating: 3 out of 5
following a purchase from 23/08/2025
On the edge of the one piece label, there are big writings (copyright?) in any case it is very ugly very disappointed after several orders
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Response from Petit-Fernand
Hello Claire,
Thank you for taking the time to share your feedback. We are sorry to learn that the appearance of the labels did not satisfy you. Your feedback is valuable and we are constantly working to improve our products.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
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Nancy R.
Rating: 3 out of 5
following a purchase from 23/08/2025
I recently bought a textile stamp during the back-to-school week, a bit disappointed because on some garments, after the first wash, the ink fades a bit, and I got a cup with a silicone handle, I don't find it practical because the lid is difficult to close and open and the water flow drains quickly.
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Response from Petit-Fernand
Hello Nancy,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that your experience with the textile stamp and the cup did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss these issues.
Best regards,
Giulia C-Monetiquette
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Aurélie P.
Rating: 3 out of 5
following a purchase from 23/08/2025
Very nice water bottle, we'll see over time if the designs hold up well. Small downside, the bottle leaks a bit if it ends up lying down in the bag. A brush to clean the straw would have been a nice addition.
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
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Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Kimberley C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The children's names have been mixed up so I have 2 booklets with names of the 2 children, I imagine the files have been mixed up, I am wasting time looking for the labels which is a shame. This is the 3rd year I am ordering and the first time this has happened, the labels are of good quality otherwise. A shame for this little hiccup.
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Response from Petit-Fernand
Hello Kimberley,
Thank you very much for your feedback.
I am sorry to see that your order does not meet your expectations.
For your information, practical packs (nursery, kindergarten, etc.) are sent separately. The labels outside of packs are grouped in a single booklet to limit paper use.
For your next order, I invite you to contact me directly by phone so that I can better understand your needs and offer you the most suitable advice.
Giulia C-Monetiquette
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Amélie M.
Rating: 3 out of 5
following a purchase from 22/08/2025
An item missing from my order, which was supposed to be used for the back-to-school...
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Response from Petit-Fernand
Dear Amélie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an item was missing from your order, especially for the back-to-school period. I saw that our customer service has resolved the issue and has resent the missing product.
Best regards,
Giulia from C-Monetiquette
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Romain L.
Rating: 3 out of 5
following a purchase from 22/08/2025
The label booklets arrived in a torn envelope and the printing of some labels is not clear. I have already ordered several times. I had always been very satisfied... Not this time.
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Response from Petit-Fernand
Dear Romain,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations, particularly regarding the condition of the envelope and the quality of the printing. Your satisfaction is our priority and we take your comments very seriously. Please feel free to contact us directly so we can resolve this issue as quickly as possible. We hope to provide you with a much better experience on your next order.
Best regards,
Giulia C-Monetiquette
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Angeles B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
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Response from Petit-Fernand
Hello Angeles,
I am very sorry to read your message.
Your labels should not be that difficult to peel off.
We just got in touch with you to help you.
Good day,
Camille Petit-Fernand
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Melissa B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed because I received the labels too happy as I wanted the day I received them it was very wet and the packaging of the labels and the label booklet was soaked and torn even after letting it dry unfortunately they do not stick to the clothes
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Response from Petit-Fernand
Hello Melissa,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the packaging and adhesion of our labels. Your experience is important to us, and we take your feedback very seriously. We will look into these issues to improve the quality of our products. Please feel free to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
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