The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
So far very satisfied with the site, I had a bad experience recently. I received an order from someone else. I did what was necessary to have my order returned. As a gesture of goodwill, I asked if it was possible to apply a promotional code that came out just after I'd placed the order. I was refused. It's a pity because I used to order every year, but unfortunately I'm going to change next year.
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Response from Petit-Fernand
We have just contacted you by telephone to apologize for this error on our part. Good day Lydia
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Silvia P.
Rating: 4 out of 5
The product is very good, it was slow delivery
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Heike
Rating: 4 out of 5
The stickers can withstand many washes and stay on. Shipping was quick and uncomplicated
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Très mauvais
Rating: 4 out of 5
Packages received, delays a little longer but the items are of good quality.
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Response from Petit-Fernand
Hello Nathalie, We have just left you a voicemail to help you :) Have a nice day
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VALERIE MAISONNAVE
Rating: 4 out of 5
Nice but very small labels
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Nathalie Dalle-ave
Rating: 4 out of 5
Very satisfied with the product and the quality, I recommend
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Madame Marie HAUBTMANN
Rating: 4 out of 5
Iron-on labels of rather good quality. Some of them came off in the first wash; perhaps we hadn't done as we'd asked...?
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Camille Giremus
Rating: 2 out of 5
I'm disappointed. I took over 140 self-adhesive labels for my son's clothes that I couldn't use because they wash out.
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Response from Petit-Fernand
Hello Camille, We have just contacted you by email to help you. Have a nice day!
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SD
Rating: 2 out of 5
The labels are great but the delivery service is terrible. Two weeks for delivery!!! The labels arrived after my daughter left for camp. As this is her last year as a "little one", the labels ended up as decoration. Over 20 euros down the drain! :-(
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Response from Petit-Fernand
Hello Sylviane, We're sorry to read about your latest experience with C-monetiquette. We have just contacted you by email in order to help you. Have a nice day!
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DE G.
Rating: 4 out of 5
Labels if you follow the instructions in 8 seconds they attach. Only flaw I read later that on have to attach to pre-existing garment labels. If not if they get washed they come off. I wanted them for external right on the fabric. Overall a good product. I give 4 stars instead of 5 just x this reason.
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LB
Rating: 4 out of 5
Easily and quickly customizable, with wide choice of colors and designs. quick delivery (about a week) and on time easy to apply and resistant to machine wash
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Michelle B.
Rating: 4 out of 5
Name sticker arrived on time. They look nice. I haven't tried them yet and that's why I give it 4 stars
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Celine Muller
Rating: 4 out of 5
Very good product, easy to apply
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María Castro Muñoz
Rating: 4 out of 5
They resolved my issue very well
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Response from Petit-Fernand
Thank you very much for your trust Maria :)
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DELPHINE
Rating: 2 out of 5
Quite disappointed, the colors are much blander than before. You can barely see the name.
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Response from Petit-Fernand
Hello Delphine, We have just contacted you by email to help you with your latest order. Have a nice day!
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SANDRA
Rating: 4 out of 5
Beautiful labels
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Raquel Mangas Miras
Rating: 4 out of 5
The quality is good and the variety is acceptable , as an improvement the shipping is somewhat slow. It is what I expected, we will repeat!
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Response from Petit-Fernand
Hi Raquel, Thank you very much for sharing your opinion with us. Regards
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chiara P.
Rating: 4 out of 5
Fast shipping. Clear site and easy to place orders. Very nice products. I purchased the large bags with the printed name: the print nice and clean, only flaw the washing directions I washed them in the washing machine, inside out and they did not get ruined. A little tricky to iron the fabric.
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Morgado Maryse
Rating: 2 out of 5
Hello, I ordered iron-on labels and followed the recommendation to the letter so that they would stick to the clothes, then 3 days later I put one of the shirts on my son, then put it in the washing machine at the end of the day and out of the machine the label started to come off... I'm disappointed...
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Response from Petit-Fernand
Hello Maryse, We're sorry to read this. We have just sent you an email to help you. Have a nice day!
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Livia
Rating: 4 out of 5
The scout pack labels come in handy. The self-adhesive labels are easy to stick on, but come off in the wash if the backing is more rigid. But all in all, I'm very happy with them!
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Robert Encoyant
Rating: 4 out of 5
VERY SATISFIED WITH THE CHOICE AND QUALITY I RECOMMEND
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Mary
Rating: 4 out of 5
Good quality, easy to use and good hold, beautiful motifs
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Valérie
Rating: 4 out of 5
Very fast delivery and very nice. My daughter will be happy. I recommend this product.
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Fanny M
Rating: 4 out of 5
Fast delivery as always
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Response from Petit-Fernand
At the top! Thank you so much for your confidence!
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Orlane Braas
Rating: 4 out of 5
Everything is perfect.
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Daniele T.
Rating: 4 out of 5
good quality, a little expensive
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Luisa R.
Rating: 2 out of 5
Very disappointing , aesthetically nice stickers, they come off very soon from any surface
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Response from Petit-Fernand
Good morning Luisa. I am very sorry to hear that you are experiencing problems with your labels. We have contacted you to find a solution. Good day Alessio
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Montse C. G.
Rating: 2 out of 5
This is the second time I have bought heat-sensitive labels and, unfortunately, it will be the last, as they do not stick well to clothing. In addition, it is a complicated system for fiber clothing that does not tolerate the high temperature of the iron. I think adhesive labels with a strong glue would be better. I will try to find them on the market.
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Response from Petit-Fernand
Hi Montse, I'm sorry to hear that some of the labels from your last order have come off. We have sent you an email to help you, Regards :)
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Patricia
Rating: 4 out of 5
Very good
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Response from Petit-Fernand
Thank you very much :)
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Rosa Maria Camarero Rodriguez
Rating: 4 out of 5
The labels are perfect, the delivery time respected, I order them every year for textbooks.
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Response from Petit-Fernand
Thank you very much !!!
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Daniel
Rating: 4 out of 5
Everything went well.
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Emilie Mesmoudi
Rating: 2 out of 5
i'm disappointed it washes out
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Response from Petit-Fernand
Hello Emilie, We have just contacted you by email to help you with your latest order. Have a nice day!
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Jennifer Reman
Rating: 2 out of 5
I'm disappointed with the 1st wash, the labels come off.
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Response from Petit-Fernand
Hello Jennifer, We have sent you an email to help you quickly. Have a nice day!
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Ste
Rating: 4 out of 5
All perfect,only flaw the untraceable shipping if you don't choose express.
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Laurence
Rating: 4 out of 5
Site offering items as described. Iron-on labels are easy to use. However, delivery by regular mail takes longer than agreed. Disappointed on this point!
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Chiara
Rating: 4 out of 5
Great product, durable and lots of patterns. The labels are very helpful. I also purchased the replacement cap for the water bottle that broke after a school year of use. Only minuses: very high prices (I always have to wait for promotions to buy); shipping time and cost (it takes a minimum of 10-15 days for standard shipping with a cost of no less than 7 ). However overall very positive judgment
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Rii
Rating: 4 out of 5
Stick on clothes labels are good - there were only couple that came off (much better % compared to iron on stickers from other companies ) and it's saves you a LOTS of time!! I have already done a 2nd order! Would definitely recommend!
Response from Petit-Fernand
Hi Rii, many thanks for your order. the labels should not come off at all. Please contact customer service for replacement.
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Dominique
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
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Cristina
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
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Response from Petit-Fernand
Thank you very much :)
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Denise
Rating: 4 out of 5
The first stickers didn't arrive. At first they didn't reply to my inquiries, but then everything went very quickly and I received a replacement. The stickers themselves are really great!
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Response from Petit-Fernand
We apologize for the technical problem. We would be happy to receive the photo of the first email from you so that we can find the problem as to why it was sent to us in the first place.
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