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D
Rating: 4 out of 5
Everything went well.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 662 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersE
Rating: 2 out of 5
i'm disappointed it washes out
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Response from Petit-Fernand
Hello Emilie, We have just contacted you by email to help you with your latest order. Have a nice day!
J
Rating: 2 out of 5
I'm disappointed with the 1st wash, the labels come off.
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Response from Petit-Fernand
Hello Jennifer, We have sent you an email to help you quickly. Have a nice day!
S
Rating: 4 out of 5
All perfect,only flaw the untraceable shipping if you don't choose express.
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L
Rating: 4 out of 5
Site offering items as described. Iron-on labels are easy to use. However, delivery by regular mail takes longer than agreed. Disappointed on this point!
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C
Rating: 4 out of 5
Great product, durable and lots of patterns. The labels are very helpful. I also purchased the replacement cap for the water bottle that broke after a school year of use. Only minuses: very high prices (I always have to wait for promotions to buy); shipping time and cost (it takes a minimum of 10-15 days for standard shipping with a cost of no less than 7 ). However overall very positive judgment
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R
Rating: 4 out of 5
Stick on clothes labels are good - there were only couple that came off (much better % compared to iron on stickers from other companies ) and it's saves you a LOTS of time!! I have already done a 2nd order! Would definitely recommend!
Response from Petit-Fernand
Hi Rii, many thanks for your order. the labels should not come off at all. Please contact customer service for replacement.
D
Rating: 4 out of 5
Already several orders for iron-on clothing labels. Easy to apply, machine washable and dryable. Not disappointed, I recommend this site
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C
Rating: 4 out of 5
Very fast delivery, and convenient labels with endless design options. Although the self-adhesive labels for clothing do not last long, the other types are much more durable! Thank you very much
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Response from Petit-Fernand
Thank you very much :)
D
Rating: 4 out of 5
The first stickers didn't arrive. At first they didn't reply to my inquiries, but then everything went very quickly and I received a replacement. The stickers themselves are really great!
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Response from Petit-Fernand
We apologize for the technical problem. We would be happy to receive the photo of the first email from you so that we can find the problem as to why it was sent to us in the first place.
M
Rating: 4 out of 5
This is the second time I have ordered object labels for my daughter. There was a small problem during printing. Sav service was able to rectify the problem fairly quickly.
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Response from Petit-Fernand
Hello Anne Cécile, Thank you for your message. Unfortunately, we have not received an email concerning your order. We have just contacted you in order to help you better understand the problem, and to help you. Have a nice day!
M
Rating: 4 out of 5
Arrived very quickly and in good condition
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V
Rating: 4 out of 5
I only give four stars because so far I've only tried the adhesive clothing labels.... And they are fabulous! I am waiting for another order with the ones for items. Great products though!!!
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M
Rating: 4 out of 5
The labels are super nice and don't move except on my son's orthopedic insoles, otherwise nikel.
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M
Rating: 4 out of 5
So far, I have used two, and machine wash them and they hold up even ironed directly on the bib sponge
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C
Rating: 2 out of 5
Good morning, I've been waiting for the package a lot of days, I have written on the page and no one answers me, I called the phone and no one answers me, I do not get to track the package, and I have mosqueada.... I hope it is not a scam, because I've never bought anything in PETIT FERNAND and do not know how they work. Best regards
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Response from Petit-Fernand
Hello Cecilia, In order to contact you, could you please write to us at: [email protected] Give us your order number and the email address you used to make your purchase? I look forward to hearing from you, and we hope to help you as soon as possible. Regards
L
Rating: 4 out of 5
The labels are superb. Just the long wait to Belgium
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T
Rating: 4 out of 5
Very satisfied with my purchase from c mon étiquette. Fast and serious. Highly recommend.
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A
Rating: 2 out of 5
I am very disappointed with the labels for my daughter's green class. All the labels did not fit. I am very surprised because every year I buy from you and never disappointed.
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Response from Petit-Fernand
Hello Allison, I'm sorry to read that. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante I've just contacted you to find out more and give you a solution. Have a nice day Alessio
M
Rating: 2 out of 5
They took a long time to ship it! More than 20 days after they sent it to me and it didn't even arrive in time for when I needed it. More than twice as long as it says. I think I deserve compensation
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Response from Petit-Fernand
Good morning Maria Gomez, we regret this delay on the part of the postal services. We are sending you an email to propose you a commercial gesture Good day Alessio Alessio
R
Rating: 4 out of 5
Perfect variety of labels
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C
Rating: 4 out of 5
Good morning I confirm that I had a good service
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M
Rating: 4 out of 5
Delivery was ok time wise, not the fastest but the labels are great value and super cute. They stay on well and are so much easier than iron on plus you can cut out the label if you want to sell the item. (Stick on labels)
Response from Petit-Fernand
Thank you for your review, Marianne! We glad you are enjoying your order!
C
Rating: 4 out of 5
Very practical
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M
Rating: 4 out of 5
Fast shipping. Wide selection
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M
Rating: 4 out of 5
Good product, fast shipping, often there are promotions, fun designs and colors.
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G
Rating: 2 out of 5
I have already written to you on the site and even an email,you make the advertisement saying that you can attach to all fabrics that you can withstand or the heat of the iron certainly but once I purchased while reading the instructions I saw that in fact they do not attach nor less to the cotton but only on the labels and I needed them to attach on the pocket of my uniform for that 2 stars,it was a nice idea but I just threw money away ,I'm sorry
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Response from Petit-Fernand
Good morning Carolina, actually the type of labels you ordered should be applied directly on the fabric with the iron and not on the brand label of the clothes ! I have contacted you by phone to clarify how to apply the product. A good day Alessio
S
Rating: 4 out of 5
Super nice selection of colors and motifs. This is the second time I've ordered. One star deduction for some of the high prices (e.g. stickers for the shoes). But I can recommend the function and design 100%!
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Response from Petit-Fernand
Thank you for your feedback, Sami!!!
E
Rating: 4 out of 5
Very nice and sticky and good!
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Response from Petit-Fernand
Thank you so much for your review, Eva!!!
C
Rating: 4 out of 5
The product is very nice. The only problem I had was the date of receipt of the product. I ordered it on June 5th and received the order on June 27th.
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A
Rating: 4 out of 5
Easy to navigate, shipping time met, lots of customization options, prices maybe a little high but still recommend...
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Response from Petit-Fernand
We thank you for your review. ² Have a great day and see you soon on Petit-Fernand! ?
G
Rating: 4 out of 5
Package arrived promptly. Toilet bags a little too small.
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K
Rating: 4 out of 5
The delivery was quick. The stickers look great. They just don't last very long.
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Response from Petit-Fernand
Hi Karin, thank you for your feedback! Can you please show the pictures of the label coming off? We can replace them .
R
Rating: 4 out of 5
Good labels, do not come off the clothes when washed, and if you want to take them off they do not leave residue on the clothes. Good price, and very fast delivery. I have already placed 4 orders with them, I recommend it.Stickers for objects are also well
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A
Rating: 2 out of 5
I received labels from another customer. Customer service is returning the order. My son is going to camp, so I probably won't have time to use the labels.
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Response from Petit-Fernand
We are sorry for this anomaly. Since it is our mistake, we have done our best to find a solution. We hope you will receive your order as soon as possible. Thank you for your understanding.
C
Rating: 4 out of 5
Arrived on time, practical and colorful labels. Only flaw, the number -which I had to add at the request of summer camp- is written small.
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F
Rating: 2 out of 5
Despite the fact that the lunch box is advertised as dishwasher-safe, the picture came off during the first (!) rinse. After I wrote to support, I was assured that a replacement had been sent. To date (3 weeks later) nothing has arrived. The stickers are always OK.
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Response from Petit-Fernand
We are sorry about the delivery problem. We will resend the label for the lunchbox, however we have made an exception as you have washed the lunchbox incorrectly and damaged it yourself as a result.
F
Rating: 2 out of 5
Despite the fact that the lunch box is advertised as dishwasher-safe, the picture came off during the first (!) rinse. After I wrote to support, I was assured that a replacement had been sent. To date (3 weeks later) nothing has arrived. The stickers are always OK.
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Response from Petit-Fernand
We are sorry about the delivery problem. We will resend the label for the lunchbox, however we have made an exception as you have washed the lunchbox incorrectly and damaged it yourself as a result.
M
Rating: 4 out of 5
I picked up a notebook with lots of different labels, as well as the water bottle and lunchbox for my little one's first day back at school! Very pretty! And fast shipping??
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B
Rating: 4 out of 5
Quick delivery on items Brillant to use on clothed
Response from Petit-Fernand
We are glad to hear that you like all!