English 
L
Rating: 4 out of 5
Good label quality. Rather expensive.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
I got some adhesive clothing labels. They adhere well but the writing is not very clear, maybe I made the wrong choice of colors. White writing on a pink background. Previous I got the labels that attach with iron, super happy, they attach easily and withstand washing. I usually wash at 40 degrees.
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S
Rating: 2 out of 5
I'm used to ordering from your site and I've never had a problem with the labels, but this time they're almost all peeling off, which is very disappointing.
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Response from Petit-Fernand
Hello Sabrina, I'm sorry you're having trouble with our labels. I've just sent you an e-mail so that we can understand the problem better and get back to you as soon as possible. Have a nice day! Bea
A
Rating: 4 out of 5
The product was not shipped within 48 hours, but 72. Otherwise low
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Response from Petit-Fernand
Hello Isabelle, thank you for your feedback. Our personalized products are manufactured and shipped within 48 hours. Delivery can take from 1 to 6 days. Have a nice day! Bea
A
Rating: 4 out of 5
Very nice labels and arrived on time for delivery. Efficient and friendly customer service. Both heat and adhesive labels are wash resistant only for some fabrics, with others they come off easily.
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C
Rating: 2 out of 5
Unfortunately, the order placed never arrived at its destination, despite reminders. I was teased and waited additional time, but nothing ever arrived. On a positive note, they gave me a refund after several months.
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Response from Petit-Fernand
We are sorry for the unpleasant experience. We have made every effort to resolve this shipping anomaly. We remain available for any clarification at [email protected]. Have a nice day ? Alessio
M
Rating: 4 out of 5
Fast shipping. Product as described. Nice pattern and writing.
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Response from Petit-Fernand
Thank you very much Marie! Have a nice day! Bea
S
Rating: 4 out of 5
Good products, fast delivery, but the price is still high.
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K
Rating: 4 out of 5
As usual, very good and very efficient! Good value for money. Our creation looked just like it did on the computer, and was quickly delivered. Sometimes, the little boards in the "checkbook" aren't cut very neatly, but apart from that, it's perfect.
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C
Rating: 2 out of 5
Disappointed,because the labels come off in the wash.....
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Response from Petit-Fernand
Hello Céline, I'm really sorry to read this! I've just sent you an e-mail so that we can understand the problem and quickly find a solution. We look forward to hearing from you. Have a lovely day! Bea
M
Rating: 2 out of 5
I'm writing another review because I'm finally disappointed! On the whole the delivery and the contents are great ... but the labels come off after the 2nd machine wash!
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Response from Petit-Fernand
Hello Maëva, thank you for your feedback. I can confirm that this is not normal. I invite you to send an e-mail to our customer service, [email protected] so that we can understand the problem and come back to you with a solution. Thank you very much! Have a nice day! Bea
N
Rating: 4 out of 5
Everything is dispatched quickly after ordering. The labels come in a very child-friendly sticker booklet with additional small stickers for the kids. The labels are all nice and thin (especially the iron-on labels), so they don't get in the way when worn. Overall, the quality is also very good. The only reason for deducting a point is that some (very few) iron-on labels lost their grip after a short time (despite being used correctly). We are very satisfied all round.
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A
Rating: 4 out of 5
Quality of the shoe stickers very good, only rather long delivery time.
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S
Rating: 4 out of 5
I've only had the lunch boxes for half a year and the sticker is already coming off even though it's supposed to be microwave and dishwasher safe. I've only ever washed it by hand. I think it's a shame for the price. Thought that it was like the drinking bottle is properly made on it and not just glued. Otherwise, the lunch boxes are really super practical, especially with the removable ice pack.
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M
Rating: 4 out of 5
Great for quick labelling for nursery and primary school. They do come off so I have to replace and I wouldn't use for senior school as they can be peeled off too easily. Improvement suggestion: add a large vision of the sticker to the front of the booklet so you know who's stickers they are when owning a pack for more than one child.
Response from Petit-Fernand
Dear Michael, thank you for the improvement suggestion! The labels are normally not suppose to peel off. Please, contact customer service if you encounted a problem with the labels to find a suitable solution.
B
Rating: 4 out of 5
We still appreciate the speed of delivery and the visuals of the labels, but we seem to have noticed that the labels don't hold up as well on our children's clothes.
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Response from Petit-Fernand
Hello Aurélie, thank you very much for your kind feedback. I've just sent you an e-mail so that I can better understand the problem and get back to you quickly with a solution. Have a nice day! Bea
N
Rating: 4 out of 5
Very good and practical for all textiles. I recommend this product
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Response from Petit-Fernand
Thank you very much Nathalie! We wish you a wonderful day!
D
Rating: 4 out of 5
Unfortunately Carmen and Carmelito pic no longer available. Everything else top
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C
Rating: 4 out of 5
These labels are so useful! The only drawback is that the stickers don't hold very well...
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Response from Petit-Fernand
Hello Christine, thank you very much for your feedback. I'm sorry you're having trouble with the labels, and I can confirm that it's not normal for them to come off. I've just written you an e-mail to try and find a solution. I look forward to hearing from you, and wish you a wonderful day! Bea
M
Rating: 4 out of 5
It would be nicer if you could freely choose the amount of glue. ( not in "steps of ten" ) A larger or changing selection of motifs would be great. ( gets boring quickly )
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N
Rating: 4 out of 5
Very correct I recommend
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E
Rating: 4 out of 5
Satisfied with my purchase, just need to see in the wash if it stays.
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J
Rating: 2 out of 5
I paid for express delivery, and the package arrived 72 hours later. Chronopost was labelled "standard delivery".
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Response from Petit-Fernand
Hello Jérémie, our personalized products are manufactured and delivered to the postal service within 48 working hours. In your case, delivery took 24 hours. I remain available and wish you a beautiful day! Bea
L
Rating: 4 out of 5
The stickers on the items stick very well. Only very rarely does one slip out of place. We will order again.
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R
Rating: 4 out of 5
Super quality. The labels are great and hold up very well on all textiles. I recommend... A small problem with the express delivery... I paid for nothing because my delivery arrived a week later instead of 48 hours.
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Response from Petit-Fernand
Thank you so much Rebecca! We are delighted to read that! Have a nice day! Bea
P
Rating: 4 out of 5
Order arrived in 3 days. Labels well made and easy to apply. This is the 3rd order I have placed.
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Response from Petit-Fernand
We thank you for your opinion and loyalty. A good day ?
A
Rating: 2 out of 5
Labels that don't stay on after the first wash. It's a shame because I liked them
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Response from Petit-Fernand
Hi Anne-Sophie, I'm sorry you're having trouble with the labels. It's not normal for them to come off. I've sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. Looking forward to hearing from you, I wish you a wonderful day! Bea
C
Rating: 4 out of 5
Satisfied with my order of labels for my daughter, fairly fast delivery, very pretty labels that stick well ?
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Response from Petit-Fernand
Thank you very much Charlotte! The whole team wishes you a wonderful day!
J
Rating: 4 out of 5
The 48-hour delivery deadline was not met.
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Response from Petit-Fernand
Hello Jacqueline, thank you for your order. Our personalized products are manufactured and delivered to the postal service within 48 hours. You then need to add the delivery time, from 2 to 6 working days. Have a nice day! Bea
C
Rating: 4 out of 5
The labels are varied and beautiful. My son loved his. The only downside is that I have the impression that the labels peel off very quickly, which is a real shame because they're normally meant to stay on for a long time....
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K
Rating: 4 out of 5
They're always pretty, you can change them with every order, the choices are endless. The only downside is that self-adhesive clothing labels often come off in the wash and end up stuck on other garments.
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P
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
Perfect object labels, I have been getting them from you for 5 years now,just note they should be a little more adhesive.
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F
Rating: 4 out of 5
Print quality super One star deduction because the stickers are difficult to remove in order to use them.
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V
Rating: 4 out of 5
The delivery was very fast and the process was uncomplicated. The stickers look good. I can't say anything about the durability yet. So for now?
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E
Rating: 4 out of 5
Seriousness and quick delivery time. Wide choice and good quality.
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B
Rating: 2 out of 5
The iron-on labels don't stick to the edges. Not great for such a simple product.
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Response from Petit-Fernand
Hello, thank you for your feedback. I can confirm that this is not normal. I've just sent you a message so that I can better understand the problem and provide you with a solution. Bea
J
Rating: 4 out of 5
Quick, easy to use and good quality
É
Rating: 2 out of 5
Disappointed, in 3-4 washes the labels have already peeled off.
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Response from Petit-Fernand
Hello Elodie, thank you for your feedback. I'm sorry you're having trouble with our labels. I've just sent you an e-mail so that we can find a solution together. Have a nice day! Bea
L
Rating: 4 out of 5
My order never arrived but customer service was very reactive My order was reshipped immediately
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Response from Petit-Fernand
Thank you for your feedback Laura. The C-monEtiquette team wishes you a wonderful day! Bea