Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 4 stars

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C
Céline P.
Rating: 4 out of 5
following a purchase from 27/08/2025
Very well-made site and top-notch after-sales service. I recommend it because it's also very fast.
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Isabelle M.
Rating: 2 out of 5
following a purchase from 27/08/2025
The clothing labels come off at the first wash
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Response from Petit-Fernand
Hello Isabelle,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with our labels. The quality of our products is essential to us, and we want to assure you that we take your feedback very seriously. Please feel free to contact us directly so that we can offer you a solution. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
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Evelyne B.
Rating: 4 out of 5
following a purchase from 15/07/2025
very appreciated by the little girl, she used the water bottle right away
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Margareth C.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels were printed with small mentions on the right (unintelligible) that should not have been there.
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Response from Petit-Fernand
Hello Margareth,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our labels did not meet your expectations. Please know that your comment is valuable and we are examining it carefully to improve our service. Do not hesitate to contact us directly to resolve this issue. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
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Faustine P.
Rating: 2 out of 5
following a purchase from 27/08/2025
The labels come off with each wash
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Response from Petit-Fernand
Hello Faustine,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can find a suitable solution.

Best regards,
Giulia from C-Monetiquette
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Mélissa F.
Rating: 4 out of 5
following a purchase from 26/08/2025
I received a sheet in someone else's name
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Julie L.
Rating: 4 out of 5
following a purchase from 26/08/2025
The models are just not rethought often enough. For several years, the same customization options have been offered. It's a shame! That's why I'm taking away one star.
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Cassandra G.
Rating: 4 out of 5
following a purchase from 26/08/2025
Good
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Susana P.
Rating: 4 out of 5
following a purchase from 26/08/2025
Disappointed. The visual of the decor and the first name seemed bigger
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Elena R.
Rating: 2 out of 5
following a purchase from 26/08/2025
10 days to receive an order seems like a lot
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Response from Petit-Fernand
Hello Elena,

Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are constantly working to improve our timelines to provide you with a better experience. Do not hesitate to contact us with any questions.

Best regards,
Chiara C-Monetiquette
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Marie M.
Rating: 4 out of 5
following a purchase from 26/08/2025
Very happy with the textile labels. However, the font size for the stamps is too small
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Florence M.
Rating: 2 out of 5
following a purchase from 26/08/2025
Way too expensive, the cup is small, only one image, and we'll see about its durability over time.
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Response from Petit-Fernand
Hello Florence,

Thank you for your feedback. We understand your concerns regarding the price and size of the cup. Our products are designed with quality materials to ensure their durability. We appreciate your comments and will work to improve our offer. Please feel free to contact us if you have any other questions.

Best regards,
Chiara C-Monetiquette
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Laura G.
Rating: 4 out of 5
following a purchase from 16/08/2025
All good
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Erwann V.
Rating: 4 out of 5
following a purchase from 25/08/2025
Very good!
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Fiore I.
Rating: 4 out of 5
following a purchase from 15/08/2025
Great purchase, I will definitely buy again, but the delivery times need to be improved as they are a bit too long.....
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Chantal C.
Rating: 4 out of 5
following a purchase from 11/08/2025
A guarantee.
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Julie L.
Rating: 4 out of 5
following a purchase from 23/08/2025
I am very satisfied with the products received in terms of quality. However, the last order I placed has a small defect. During the order, the name and surname were clearly visible on the proof. Unfortunately, upon receiving it, I saw that my child's name was not visible as the colors were close but not similar due to the gradients of the background color. What a shame.
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France-lize T.
Rating: 2 out of 5
following a purchase from 24/08/2025
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
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Response from Petit-Fernand
Hello France-lize,

Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.

Best regards,
Giulia C-Monetiquette
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Sylvie R.
Rating: 4 out of 5
following a purchase from 25/08/2025
Fast shipping
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Isabelle M.
Rating: 4 out of 5
following a purchase from 24/08/2025
I commented on the labels for my children's return to school. I received the mail on time, however, the notebook inside did not belong to me and belonged to another person. I called and the problem was resolved quickly as the advisor took care of my notebook promptly and sent it to me via express delivery. I received my label notebook on time and my children were delighted. A little adrenaline rush before the return to school, but everything ended well thanks to the advisor C-Monétiquette.
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CARLOS N.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good
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Magali S.
Rating: 4 out of 5
following a purchase from 24/08/2025
2nd time I order in 4 years. The labels are beautiful and sturdy but a bit expensive.
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Alexandra D.
Rating: 4 out of 5
following a purchase from 24/08/2025
Fast and of quality. I just regret that there aren't more choices for children around ten years old. The patterns are very pretty but very childish.
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Stephanie M.
Rating: 4 out of 5
following a purchase from 24/08/2025
Satisfied with my purchase Quality labels and a good value for money
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Caroline M.
Rating: 2 out of 5
following a purchase from 24/08/2025
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Response from Petit-Fernand
Hello Caroline,

Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.

Best regards,
The C-Monetiquette team
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Moufida M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Perfect even after washing
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ludvina B.
Rating: 4 out of 5
following a purchase from 24/08/2025
Top
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Jessica N.
Rating: 4 out of 5
following a purchase from 14/08/2025
The stickers themselves are lovely and my son loved helping to put them on his uniform. There was however one page that hadn’t been cut out properly so I couldn’t peel the stickers off, which was disappointing.
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Carole T.
Rating: 2 out of 5
following a purchase from 24/08/2025
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
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Response from Petit-Fernand
Hello Carole,

Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
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Laurie L.
Rating: 2 out of 5
following a purchase from 23/08/2025
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
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Response from Petit-Fernand
Hello Laurie,

Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution :)

Best regards,
The C-Monetiquette team
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Samantha P.
Rating: 4 out of 5
following a purchase from 22/08/2025
Small problem this year, the labels of one of my children were not pre-cut... a bit annoying
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Mirjam W.
Rating: 4 out of 5
following a purchase from 13/08/2025
Great quality, well made. Only the delivery took a bit longer than expected.
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Response from Petit-Fernand
Good day, Mirjam,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
L
Lysele T.
Rating: 4 out of 5
following a purchase from 21/08/2025
I ordered 100 object labels for each of my daughters to mark all their school supplies. I was unpleasantly surprised to discover that the labels had not been pre-cut properly. To use them, I had to cut each label with scissors. I sent an email to customer service who sent me a new batch, this one, perfect! Thank you very much
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Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,

Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
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Lisa G.
Rating: 4 out of 5
following a purchase from 23/08/2025
It's very good
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Ksya C.
Rating: 4 out of 5
following a purchase from 12/08/2025
It is of high quality and has a good design. Untracked standard delivery is a bit challenging, but overall, it is good.
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Eugénie C.
Rating: 4 out of 5
following a purchase from 22/08/2025
These labels are nice
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Sabrina T.
Rating: 4 out of 5
following a purchase from 22/08/2025
Happy but disappointed with the pouch, I had bought a few years ago it was presented in a cardboard envelope, it was very pretty and practical
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Silvia R.
Rating: 4 out of 5
following a purchase from 12/08/2025
Good product, however they've become quite hard to peel off, hence why 4 stars
Response from Petit-Fernand
Dear Silvia,
thank you for your feedback regarding our product. We appreciate your observation about the peeling difficulty and will certainly take this into consideration for future improvements. We are glad to hear you are generally satisfied and hope to serve you even better next time.

Giulia Petit-Fernand
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Nathalie S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Very good and beautiful products.
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