Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Very happy with the labels and their design, but very slow shipping.
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Response from Petit-Fernand
Thank you for your comment Lorena, and sorry again for the delay.
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Arianna
Rating: 4 out of 5
Everything great except for the choice to outsource the shipping service to the post office which does not allow tracking of the delivery. I have placed several orders and most of the times the delivery was fast enough, only once the wait was longer, but always within the 10 day maximum promised.
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Response from Petit-Fernand
Thank you for sharing your experience. We are sorry about the delivery time. Have a great day and see you soon! ?
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Anne-Emmanuelle Barthuel
Rating: 4 out of 5
Fast and careful delivery. Product meets my expectations and seems to be of good quality, but the labels are very difficult to remove.
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Carole Cnocquaert
Rating: 4 out of 5
Very nice and practical labels. However, much less so when there are no labels on the clothes, as is the case with socks...
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Souad Imrany
Rating: 4 out of 5
Very nice, and the booklet is well presented. My children are happy to have received them.
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Eva
Rating: 2 out of 5
Half of the hotmelt stickers have peeled off in the first wash.
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Response from Petit-Fernand
Hi Eva, I am very sorry for what happened. I have just sent you an email to understand the problem and to be able to quickly provide you with a solution. I look forward to hearing from you and wish you a happy day! Bea
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Valérie Bujeaud
Rating: 4 out of 5
Good. I recommend
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Clémentine Morin
Rating: 2 out of 5
I chose a tractor as the image for my son's labels and when I received them, there was no image on the label so the writing wasn't centered on the label... it's not pretty at all and it makes a big closet with nothing on the side.
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Response from Petit-Fernand
Hello Clémentine, I completely understand your frustration. However, our teams printed exactly what you had created in the customizer. I've just sent you an e-mail with screenshots showing this. I remain available and wish you a good day! Bea
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Mme Andrée Roullet
Rating: 4 out of 5
I bought the labels for my little girl when she goes to school, they are very pretty, and the price is reasonable.
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Claude Monot
Rating: 4 out of 5
speed at the top, but I do not know what happened, my labels had twice the name on the same while it seemed to me to have chosen a dandelion and the name. I probably made a mistake when ordering
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Alessandra
Rating: 4 out of 5
The water bottles are very nice and light, the girls liked them very much. We will evaluate their thermal capacity in the summer but, at the moment, we are satisfied.
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Response from Petit-Fernand
We thank you for sharing your opinion and wish you a good day?
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Mr Christian Surel
Rating: 4 out of 5
Nothing to say fast delivery very good products thanks to all employees
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Magali Et Stephane Azoulay
Rating: 4 out of 5
Fast delivery and very easy to order: choose the model, type in the name and off you go. Only downside: I have my doubts about the effectiveness of the iron-on labels. I've only washed them once and they're already coming off.
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Cj
Rating: 4 out of 5
The labels are of good quality. It's a pity that some letters are difficult to read against the background. Round formats are missing for object labels.
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Aurélia V
Rating: 4 out of 5
Easy to create labels. Fast shipping
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Laura Paquier
Rating: 4 out of 5
your labels are great! be careful, self-adhesive clothing labels are difficult to remove from the sheet.
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Awell
Rating: 2 out of 5
Was really looking forward to receiving these labels as my 1year old starts nursery in a couple of weeks. Over two weeks later and I still haven't received them. When I requested a refund, there was no means of an apology/offering an alternative, just literally "have a nice day." If items I've ordered from the US can arrive within two weeks of ordering, then so can something which is coming from France (I'm in the UK so a lot closer!)
Response from Petit-Fernand
Dear Aysha, we are sorry you did not received your labels and they got lost by the postal services. This is something we dont have influence on. We are always glad to resend the labels on our cost again but you asked for the immediate refund. The last email from us was the confirmation of the refund and we indeed wished you a nice day. We are sorry if that was inappropriate.
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Nadine Lamarque
Rating: 4 out of 5
Having ordered labels from your site on several occasions, I was disappointed by the self-adhesive labels which peel off on the 1st wash, so I ordered thermo-adhesive labels which need to be protected with greaseproof paper, which is normally enclosed! Unfortunately, the parchment paper wasn't included with my order, which is a shame! I'm going to have to buy some, it's just not right!
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Delphine B
Rating: 4 out of 5
Order received in less than 3 days
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Lidia Fernández
Rating: 2 out of 5
I was expecting better quality and that the labels would not be so easy to remove, both the thermo-adhesive and the normal ones. I would not recommend the truth
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Response from Petit-Fernand
Hi Lidia, I confirm that it is not normal for this to happen. I have just sent you an email to understand the problem and to find a solution. I look forward to hearing from you and wish you a happy day! Bea
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Belén
Rating: 4 out of 5
All very well
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Response from Petit-Fernand
Thank you very much Belén :)
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Alba Gilabert
Rating: 4 out of 5
Everything is perfect, we love the stickers, they are easy to stick on, they come in an envelope very well placed. The only thing is that they took about 15 days to arrive. Regards
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Response from Petit-Fernand
Hi Alba, thank you for your message. Sorry for the delay! We wish you a happy day!
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Holl Dominique
Rating: 4 out of 5
I had already used your products with satisfaction. So I repeated the experience
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Paola Peña
Rating: 2 out of 5
The product was shipped with a typo and they did not modify it.
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Response from Petit-Fernand
Hi Paola, I am very sorry for what happened. Our teams have made the labels as you had customized them at the time of ordering. Unfortunately, when you requested the modification the order had already been shipped. I am sorry for what happened. If you have any questions, I am at your disposal. Bea
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Lilly B.
Rating: 4 out of 5
Good quality. Difficult to make a decision when choosing. Many motifs for small children. Would like more choice for older children, or a gift for adults.
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Pauline C.
Rating: 4 out of 5
Fast shipping
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Aurélie Garnier
Rating: 4 out of 5
Good, but a little expensive for my taste...
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Luiza Lemaure
Rating: 4 out of 5
Great products, beautiful finish, great presentation, very useful, excellent quality. I just didn't receive the greaseproof paper, hence the missing star. But otherwise, really great
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Vt
Rating: 4 out of 5
The products are great. But the booklet with the ready-made kernels looks like it was stapled on by a 3-year-old child
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Response from Petit-Fernand
Thank you for your kind review. Sorry if the brackets are a bit off. Can you please show the photo to customer service?
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Gmm
Rating: 4 out of 5
Very hygienic and practical. The only downside is that you have to be careful with the blows, because although it seems a very sturdy material, the first time he dropped the small to the ground flew out a piece of the top cover.
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Response from Petit-Fernand
Thanks for your trust Gema :)
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Michel
Rating: 4 out of 5
Fast, easy to install. Impeccable
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Marek
Rating: 4 out of 5
Labels delivered promptly to the mailbox. Too bad there aren't more font options to choose from (that's why one star is removed). Would recommend.
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Mélanie Menard
Rating: 2 out of 5
For my last order, the labels didn't come off, I had to cut them out. This is the first time this has happened to me. I wanted to inform you anyway
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Response from Petit-Fernand
Hello Melanie, Thank you for your feedback. I've just sent you an e-mail to help you understand the problem. I look forward to hearing from you. Have a nice day! Bea
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Maria C.
Rating: 4 out of 5
Accurate punctual helpful and very kind. the product arrived on time and without any problems, conforming to what I had ordered.
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Response from Petit-Fernand
Thank you for your recesion and loyalty. Have a nice day and see you soon on Petit-Fernand ?
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Tikaro
Rating: 4 out of 5
Lots of choice and very nice. Fast delivery. Would recommend. Thank you
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Jennifer
Rating: 4 out of 5
Very happy with the labels. The only downside was the long delivery time.
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Justine Roobaert
Rating: 2 out of 5
I'm extremely disappointed with iron-on clothing labels! Despite following the instructions to the letter, the labels come off, sometimes even before they've been washed... As for self-adhesive labels for objects, I recommend them! They hold well on objects, they're pretty and there's a wide choice of personalization options.
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Response from Petit-Fernand
Hello Justine, thank you for your feedback. I'm really sorry you've had trouble with our labels. I've just sent you an e-mail so that we can better understand the problem and get back to you quickly with a solution. I look forward to hearing from you and wish you a wonderful day! Bea
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Carina
Rating: 2 out of 5
Unfortunately, the three sets were put together like a set and not like individual ones, which is bad because sue should get them from several people for her birthday. Furthermore, I found it a pity that each sheet was put in the first row, which probably wouldn't have happened if they hadn't put so many in one go. That would definitely be better
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Response from Petit-Fernand
Hello Carina. Thank you for your review. We send all the labels in one folder as they all have the same name. If you would like separate booklets, you can make a note of this when ordering. Regarding the stapled labels, please show the photo to customer service so that we can find a solution.
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Alix Mesquita
Rating: 4 out of 5
Perfect, very good quality, fast and careful delivery
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Elena
Rating: 4 out of 5
Perfect products, too bad x the post office took a while to get it in.... Highly recommended, this time it was a gift and the little girl super appreciated
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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