Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Everything is fine except for a "small detail" compared to my previous order, the size and also somewhat the quality of the stickers has decreased.
Translated reviews
Response from Petit-Fernand
Good day, Helene,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
A
Alessia D.
Rating: 2 out of 5
following a purchase from 27/08/2025
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
Translated reviews
Response from Petit-Fernand
Good morning Alessia,
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
P
Papa A.
Rating: 4 out of 5
following a purchase from 23/08/2025
The first order did not arrive, but by contacting customer service, I arranged for a new shipment and everything arrived by the expected day. Really nice labels!
Translated reviews
J
Jessica S.
Rating: 4 out of 5
following a purchase from 28/08/2025
Thank you very much for the realization of the product. It also has all the features that make me believe it will last a long time.
Translated reviews
R
Reitano R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great as always
Translated reviews
M
Minniti S.
Rating: 2 out of 5
following a purchase from 26/08/2025
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
Translated reviews
Response from Petit-Fernand
Good morning Serena Maria,
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
A
Anna B.
Rating: 2 out of 5
following a purchase from 26/08/2025
They were stapled on the stickers, so 5 stickers were damaged.
Translated reviews
Response from Petit-Fernand
Good day, Anna,
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
E
Emily W.
Rating: 2 out of 5
following a purchase from 28/08/2025
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Response from Petit-Fernand
Hello Emily,
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
V
Valentina F.
Rating: 2 out of 5
following a purchase from 27/08/2025
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
Translated reviews
Response from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
C
Claire K.
Rating: 2 out of 5
following a purchase from 27/08/2025
Unfortunately this batch of stickers are not staying on the clothes
Response from Petit-Fernand
Hello Claire,
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
R
Ruberto D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great service
Translated reviews
V
Vydaravann C.
Rating: 4 out of 5
following a purchase from 06/09/2025
I am satisfied
Translated reviews
M
Maureen C.
Rating: 2 out of 5
following a purchase from 05/09/2025
The ordered labels are not of super good quality for the price paid... those for shoes hold well, however those on clothes peel off despite the usage recommendations being followed..
Translated reviews
Response from Petit-Fernand
Hello Maureen,
I just contacted you by email with a solution. :)
Have a nice day,
Sandra C-MonEtiquette
J
Jen A.
Rating: 4 out of 5
following a purchase from 27/08/2025
Overall good value for money a few of the iron on ones have come off in the wash though
I
Ioana Daniela C.
Rating: 4 out of 5
following a purchase from 25/08/2025
Gut
Translated reviews
Response from Petit-Fernand
Good day, Ioana,
we are very pleased that everything went smoothly and that you are satisfied.
Have a nice day,
Customer Service EsIstMeins
F
Franco M.
Rating: 4 out of 5
following a purchase from 26/08/2025
good quality product a bit expensive. since there are extra stickers maybe I would have put them in another type (e.g. iron-on) in order to try other products and more in line with the style I chose (I received monster stickers that we will never use)
Translated reviews
M
Mandy L.
Rating: 2 out of 5
following a purchase from 02/09/2025
I already ordered for my son when he was in kindergarten and had no issues, but this year I regret ordering for my daughter, all the labels are peeling off one after the other, I don't understand why? Disappointed with the quality but the design is still nice.
Translated reviews
Response from Petit-Fernand
Mandy, thank you very much for your loyalty.
We will resend the labels for your daughter.
I just sent you an email to confirm all of this.
See you soon,
Sandra C-MonEtiquette
N
Nicoleta B.
Rating: 2 out of 5
following a purchase from 26/08/2025
I paid for the product and another 7 euros upon pickup, which means I paid 15 euros for a few labels.
Translated reviews
Response from Petit-Fernand
Good day, Nicoletta,
Unfortunately, I do not quite understand your review. Your order has a total value of 9 € and you opted for free shipping via mailbox. Please do not hesitate to contact us so that we can learn more details about this issue.
I wish you a nice day,
Customer Service EsIstM
C
Copina G.
Rating: 2 out of 5
following a purchase from 26/08/2025
I ordered for 2 children... the labels for the items are great, nothing to say, beautiful... but the labels for the fabrics are a total disappointment, they detach after washing..30 euros wasted....I have to buy others elsewhere
Translated reviews
Response from Petit-Fernand
Good morning Giovanna,
Thank you for sharing your experience with us. We are glad that you appreciated the labels for the items, but we are sorry to hear that the labels for the fabrics did not meet your expectations. We are constantly working to improve our products and your feedback is very valuable. We invite you to contact us directly to discuss your situation.
Best regards,
Giulia from Petit-Fernand
T
Talya E.
Rating: 2 out of 5
following a purchase from 26/08/2025
I moved from iron on to stick on labels - and they’re absolutely useless, I was saying to my husband earlier how they are already washing off!!!
Response from Petit-Fernand
Hello Talya,
Thank you for your feedback. We're sorry to hear about your experience and would love to assist you in resolving this issue. Please reach out to our customer service team, and we'll do our best to help you.
Best regards,
Giulia Petit-Fernand Team
F
Fatiha A.
Rating: 2 out of 5
following a purchase from 05/09/2025
Choosing labels is complicated and not intuitive. I made a mistake on the size of the labels. The delivery time is not clear either. It can take up to 10 days. What stress. Your customer service has remained very evasive in its response.
Translated reviews
Response from Petit-Fernand
Hello Fatiha,
Thank you for taking the time to share your experience. We are sorry to hear that navigating our site and the delivery time did not meet your satisfaction. Your feedback is valuable and we will work to make our label selection more intuitive.
We hope to keep you among our customers and provide you with a better experience in the future.
Best regards,
Sandra C-MonEtiquette
C
Catherine C.
Rating: 4 out of 5
following a purchase from 19/07/2025
I received the open ink so it disappoints me a bit. The ink tends to fade when washed (is it related?)
Translated reviews
F
Francesca M.
Rating: 4 out of 5
following a purchase from 25/08/2025
Almost complete satisfaction except for the endless delivery times
Translated reviews
M
Marsano F.
Rating: 4 out of 5
following a purchase from 25/08/2025
I was unfortunate because the order did not arrive on time but with a 3-week delay and the labels were a bit bent because the envelope got wet. However, they refunded me immediately as soon as I contacted them via email to notify them of the delay and my son had already started school. Mistakes can happen but they behaved very correctly. Thank you! I will definitely order other things.
Translated reviews
Response from Petit-Fernand
Dear Francesca,
Thank you for sharing your experience with us. We sincerely apologize for the delay in delivery and for the damaged labels. We are glad to know that our customer service resolved the situation satisfactorily. We look forward to your future orders and will do our best to ensure you impeccable service.
Best regards,
Giulia from Petit-Fernand
S
Sandra V.
Rating: 2 out of 5
following a purchase from 25/08/2025
Too big.
Translated reviews
Response from Petit-Fernand
Hello Sandra,
Thank you for your comment. We are sorry that the sizes were not to your liking. Your opinion is important to us and we will work to improve. If you need help with an exchange, please feel free to contact us.
Have a good day,
Camille Petit-Fernand
R
R B.
Rating: 2 out of 5
following a purchase from 25/08/2025
Fast delivery and nicely organised but stickers did come off a few days after washing.
Response from Petit-Fernand
Hello R.,
Thank you for your feedback! We’re glad to hear you appreciated the fast delivery and organization. We’re sorry to learn about the issue with the stickers. Your experience is important to us, and we will investigate this matter to ensure better quality in the future. If you have further concerns, please feel free to reach out.
Best regards,
Giulia Petit-Fernand Team
D
De Angelis F.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good product arrived on time
Translated reviews
S
Salomé B.
Rating: 2 out of 5
following a purchase from 03/09/2025
Delivery delay too long, I am still waiting even though I ordered on September 3 and it said 5-6 days delivery time
Translated reviews
Response from Petit-Fernand
Hello Salomé,
We are sorry, we have followed up on your order, you can check your email, I have renewed your order.
Best regards,
Loriane from C-MonEtiquette
M
M. Dolors C.
Rating: 4 out of 5
following a purchase from 23/08/2025
Good quality-price relationship. P.S.: This year I missed the self-adhesive labels for clothing. Measurements 2 x 2cm, 2 lines
Translated reviews
L
Lucie B.
Rating: 4 out of 5
following a purchase from 03/09/2025
I was missing the sulfur paper, yet it was indicated as provided.
Translated reviews
Response from Petit-Fernand
Hello Lucie,
Thank you very much for your feedback and for your rating of 4/5. We are sorry to learn that there was a mistake regarding the parchment paper. Your comment is valuable and we will make sure to correct this. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Loriane C-Monetiquette
C
Cernov T.
Rating: 4 out of 5
following a purchase from 24/08/2025
Happy with the product!
Translated reviews
B
Beatrice B.
Rating: 4 out of 5
following a purchase from 03/09/2025
The labels are good, however the sulfur paper was missing. Too bad for a first order.
Translated reviews
M
Magali S.
Rating: 4 out of 5
following a purchase from 01/09/2025
The order arrived very quickly. The labels are of good quality and hold up very well over time. A bit disappointed with this order, I ordered red labels and unfortunately they are more orange than red.
Translated reviews
A
Anne-Christin B.
Rating: 4 out of 5
following a purchase from 24/08/2025
I have been using you for several years and have always been very satisfied. But the new labels are no longer as fine and delicate in the writing.
Translated reviews
Response from Petit-Fernand
Good day, Anne-Christin,
thank you very much for your review, which we are happy to acknowledge. Please do not hesitate to send us photos to illustrate your impressions.
We wish you a nice day,
Customer Service EsIstMeins
É
Élise F.
Rating: 4 out of 5
following a purchase from 01/09/2025
Great
Translated reviews
L
Louise E.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good items but a bit expensive for what they are.
B
Brigitte P.
Rating: 4 out of 5
following a purchase from 03/09/2025
Great labels except that in low temperature washing they come off
Translated reviews
M
Mazza A.
Rating: 4 out of 5
following a purchase from 24/08/2025
Satisfied, cute.
Translated reviews
M
Maffezzoni P.
Rating: 4 out of 5
following a purchase from 23/08/2025
The purchased products are as always excellent, smart, very easy to use and fun. The home delivery was expensive, in previous years it was free with a minimum purchase.
Translated reviews
D
Danielle M.
Rating: 4 out of 5
following a purchase from 02/09/2025
A bit disappointed upon receipt as the envelope was very damaged and the notebook too, but customer service reacted very quickly to my complaint by sending me the products again, so ultimately very satisfied with the follow-up!
Translated reviews
Response from Petit-Fernand
Hello Danielle,
Thank you for your feedback and we are pleased to hear that our after-sales service was able to respond quickly to your concerns. We take note of your comments regarding the condition of the envelope and the products upon their arrival, and we will ensure to improve this experience in the future. Please do not hesitate to contact customer service if you encounter another problem.
We look forward to serving you again!
Best regards,
Loriane from C-MonEtiquette
Best regards,
Loriane C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 