Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 4 stars

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C
Carole T.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very happy with the fluidity and ease of use of the site to customize the labels. I applaud you for the speed of production and shipping (ordered on a Monday evening, received on Thursday). I took a kindergarten pack for my first order and I realize that there are labels I will not use. It was my first order, not the last, and I will take the labels I use.
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Bénédicte L.
Rating: 2 out of 5
following a purchase from 18/08/2025
The labels peel off difficultly
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Response from Petit-Fernand
Hello Bénédicte,

Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our labels. Your satisfaction is our priority, and we take your comments very seriously. Please do not hesitate to contact us directly so that we can provide you with a solution.

Have a nice day,
Camille C-MonEtiquette
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Pauline L.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very satisfied, they are very pretty. The only small downside is that some are poorly cut and therefore difficult to detach from the backing paper. But otherwise, they are great!
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Andreia D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Perfect
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MARYLISE C.
Rating: 2 out of 5
following a purchase from 18/08/2025
Folder with bulk image not received from the notebook order and names. Missing labels. I have never been so disappointed with my order.
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Response from Petit-Fernand
Hello Marylise,

Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations. Your satisfaction is essential to us.

We hope that the solution provided by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
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Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
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Tiffany G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Perfect
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Victoria E.
Rating: 4 out of 5
following a purchase from 18/08/2025
More lots with more object stickers
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Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
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Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.

Chiara, C-MonEtiquette
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Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
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Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.

Chiara, C-MonEtiquette
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Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
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Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.

Chiara, C-MonEtiquette
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CELINE L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Perfect. Corresponding to the description, beautiful glitter effect, reasonable price and speed of shipping.
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Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
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Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.

Chiara, C-MonEtiquette
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Mylene L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Practical but small school kit. Too bad you can't choose the size of the labels. And why put labels to be used with an iron?!
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Axelle G.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very satisfied with our order, I recommend this site
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gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
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Response from Petit-Fernand
Hello Gaelle,

Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.

To assist you, we have just contacted you to help you.

Have a nice day,
Camille C-MonEtiquette
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Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
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Response from Petit-Fernand
Hello Aline,

Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.

Have a nice day,
Camille C-MonEtiquette
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Annie A.
Rating: 4 out of 5
following a purchase from 17/08/2025
Ok
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Tiphaine B.
Rating: 4 out of 5
following a purchase from 16/08/2025
It's a shame that all the labels are the same size. Due to the size, it's difficult to stick them on pencils for example. Maybe there was a possibility to make them a bit smaller during production but I couldn't find out how to do it.
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Studioplus architectes T.
Rating: 2 out of 5
following a purchase from 16/08/2025
THE INK COMES OFF AND DOES NOT STICK ON CLOTHES
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Response from Petit-Fernand
Hello,

Thank you for your feedback. We are sorry to hear that you have encountered issues with our product.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Giorgia P.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fast delivery, design quality okay, needs a little improvement in graphics as some are not very clear. Overall satisfied
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Ana L.
Rating: 2 out of 5
following a purchase from 06/08/2025
The print quality is not the same across the entire order. One sticker book is perfect and another has distorted and blurry typography.
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Response from Petit-Fernand
Hello Ana,

Thank you for taking the time to leave a comment.

I'm sorry to hear about this printing anomaly on your labels. We have just contacted you to assist you.

Have a good day,
Camille Petit-Fernand
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Sihem K.
Rating: 4 out of 5
following a purchase from 16/08/2025
Compliant and qualitative but the delivery person is not reliable, 8 days late. When the deadline is the start of school... well, you know.
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Nathalie T.
Rating: 4 out of 5
following a purchase from 16/08/2025
One out of two, I am the second order with the other first name of my grandson, it is very small and not great but okay
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Audrey M.
Rating: 4 out of 5
following a purchase from 10/08/2025
Superb labels (for shoes, objects...) however disappointed with the stamp, it leaks and makes a mess everywhere + illegible writing
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Morgane J.
Rating: 2 out of 5
following a purchase from 14/08/2025
I have been ordering from this site for several years and I had never been disappointed, this year the labels are poorly pre-cut ... 100 labels that detach poorly from the pad and tear when pulled, a great waste of time and money.
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Response from Petit-Fernand
Hello Morgane,

Thank you for taking the time to share your experience with us. We are sorry to learn that your last order did not meet your expectations. The quality of our products is our priority, and your feedback is valuable in helping us improve. Your loyalty is greatly appreciated.

To assist you, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
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Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
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Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
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Response from Petit-Fernand
Hello Sonia,

Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.

We hope that the item we sent you as a replacement meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
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Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
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Response from Petit-Fernand
Hello Catherine,

Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.

Have a nice day,
Camille C-MonEtiquette
E
Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
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Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
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Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
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Adeline R.
Rating: 4 out of 5
following a purchase from 14/08/2025
Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.
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Hanaa A.
Rating: 4 out of 5
following a purchase from 13/08/2025
I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.
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Charline B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Fast shipping. Compliant labels, I recommend.
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Julie B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Usually everything goes well, but this time there was no parchment paper to use the labels
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VERONIQUE T.
Rating: 4 out of 5
following a purchase from 13/08/2025
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Audrey C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Everything is perfect, except for a small downside regarding the iron-on labels for clothing (they don't hold well despite following the usage instructions).
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Nathalie B.
Rating: 2 out of 5
following a purchase from 13/08/2025
I found the labels very expensive for only a few labels to print. But I had no choice because I needed them.
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Response from Petit-Fernand
Hello Nathalie,

Thank you for taking the time to share your opinion. We understand that the price may seem high for a small number of labels, but each product is designed with care to ensure quality and durability. Your satisfaction is our priority, and we hope that our labels will meet your expectations. Please feel free to contact us with any questions or suggestions.

Have a nice day,
Camille C-MonEtiquette