Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Samantha P.
Rating: 4 out of 5
following a purchase from 22/08/2025
Small problem this year, the labels of one of my children were not pre-cut... a bit annoying
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Mirjam W.
Rating: 4 out of 5
following a purchase from 13/08/2025
Great quality, well made. Only the delivery took a bit longer than expected.
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Response from Petit-Fernand
Good day, Mirjam,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Lysele T.
Rating: 4 out of 5
following a purchase from 21/08/2025
I ordered 100 object labels for each of my daughters to mark all their school supplies. I was unpleasantly surprised to discover that the labels had not been pre-cut properly. To use them, I had to cut each label with scissors. I sent an email to customer service who sent me a new batch, this one, perfect! Thank you very much
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Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,

Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
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Lisa G.
Rating: 4 out of 5
following a purchase from 23/08/2025
It's very good
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Ksya C.
Rating: 4 out of 5
following a purchase from 12/08/2025
It is of high quality and has a good design. Untracked standard delivery is a bit challenging, but overall, it is good.
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Eugénie C.
Rating: 4 out of 5
following a purchase from 22/08/2025
These labels are nice
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Sabrina T.
Rating: 4 out of 5
following a purchase from 22/08/2025
Happy but disappointed with the pouch, I had bought a few years ago it was presented in a cardboard envelope, it was very pretty and practical
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Silvia R.
Rating: 4 out of 5
following a purchase from 12/08/2025
Good product, however they've become quite hard to peel off, hence why 4 stars
Response from Petit-Fernand
Dear Silvia,
thank you for your feedback regarding our product. We appreciate your observation about the peeling difficulty and will certainly take this into consideration for future improvements. We are glad to hear you are generally satisfied and hope to serve you even better next time.

Giulia Petit-Fernand
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Nathalie S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Very good and beautiful products.
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Angeles B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
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Response from Petit-Fernand
Hello Angeles,

I am very sorry to read your message.

Your labels should not be that difficult to peel off.
We just got in touch with you to help you.

Good day,
Camille Petit-Fernand
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Salaorni C.
Rating: 4 out of 5
following a purchase from 12/08/2025
Shipping on time and well-made labels
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Caroline F.
Rating: 2 out of 5
following a purchase from 22/08/2025
The ink pad is too small, I cannot get ink on the whole stamp. This is disappointing.
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Response from Petit-Fernand
Hello Caroline,

Thank you for your feedback. We are sorry to hear that the pad does not meet your expectations. We take your comments very seriously and are committed to improving the quality of our products. Please feel free to contact us to discuss a solution. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
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Stephanie M.
Rating: 4 out of 5
following a purchase from 22/08/2025
Practice
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Joëlle S.
Rating: 4 out of 5
following a purchase from 21/08/2025
Easy to order. Fast delivery.
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Romoli R.
Rating: 4 out of 5
following a purchase from 11/08/2025
The printing of the name on the bag is not perfect; the labels are perfect as always!
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Chiara P.
Rating: 2 out of 5
following a purchase from 12/08/2025
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
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Response from Petit-Fernand
Good morning Chiara,

Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.

Best regards,
Giulia from Petit-Fernand
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Lucie H.
Rating: 2 out of 5
following a purchase from 21/08/2025
Very disappointed, I spent a lot of time positioning the iron-on labels, after just one wash, they started to peel off...
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Response from Petit-Fernand
Hello Lucie,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered problems with our iron-on labels. Your satisfaction is our priority, and we would like to help you find a solution. Please feel free to contact us directly so that we can assist you.

Best regards,
Giulia C-Monetiquette
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Brigitte L.
Rating: 2 out of 5
following a purchase from 22/08/2025
Very disappointed; the labels are very difficult to peel off. The cutting is poorly marked. You have to peel off the whole sheet, and then press hard with a finger to detach a label.
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Response from Petit-Fernand
Hello Brigitte,

Thank you for sharing your experience. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so that we can assist you.

Best regards,
Giulia C-Monetiquette
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Jessica E.
Rating: 4 out of 5
following a purchase from 22/08/2025
Fast delivery, nice labels but the ones for my son are very difficult to peel off, I have to peel off the whole sheet and force it for the label to come off. But otherwise, I'm happy with my order.
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Marina H.
Rating: 4 out of 5
following a purchase from 11/08/2025
Something big but otherwise great
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Response from Petit-Fernand
Good day, Marina,
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
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Lucie C.
Rating: 4 out of 5
following a purchase from 21/08/2025
Good value for money, however the labels are not easy to remove
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Julie D.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very practical labels for school that withstand several washes.
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Celia T.
Rating: 4 out of 5
following a purchase from 21/08/2025
I really like it, practical and sturdy. However, making lots of small notebooks for identical labels (which wasn't the case before) I find that a bit impractical and not really eco-friendly. And I was missing half of my order upon receipt, the issue was corrected quickly but it was a bit awkward since the school year had already started.
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Cindy P.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed with this order, the labels are beautiful but impossible to peel off... I had to cut around to manage to get them..
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Response from Petit-Fernand
Hello Cindy,
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.

Best regards,
Chiara C-MonEtiquette
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Keliane M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Label format too small
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Emilie R.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfactory product, just a small downside, product received with glue on the cap as if a label had been peeled off and the glue remained on the surface. But otherwise perfect. My daughter is 4 years old and she can use it perfectly well.
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Christelle M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfied
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Saskia M.
Rating: 2 out of 5
following a purchase from 21/08/2025
The perfect iron-on labels! However, the lunchbox and water bottles, the stickers come off, barely received unused... a bit disappointed
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Response from Petit-Fernand
Hello Saskia,
thank you for your feedback. We are sorry to hear about this issue with your order. We have just contacted you by email to find a quick solution.

Best regards,
Chiara, C-MonEtiquette
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Vanessa R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The name stickers are really nice and of top quality. However, if you pay extra for express shipping and order on a Sunday, but the items only arrive on Friday evening, I would suggest revising the description for express shipping.
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Response from Petit-Fernand
Good day, Vanessa,
I greatly appreciate your wonderful review. Thank you for your feedback, this is currently being changed!
Have a nice day,
Customer Service EsIstMeins
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Armelle D.
Rating: 4 out of 5
following a purchase from 20/08/2025
My daughter is very happy with her water bottle, very pretty.. a small downside on the little metallic bar that holds the cap at the base for opening and closing (watch strap style) that comes off and needs to be pushed back in to avoid losing it.
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Lucie L.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very satisfied overall just a downside on the small labels for the objects that are difficult to peel off the backing
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Amelie S.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are really high quality. That's for sure, I will buy more! I also ordered a water bottle but I was a bit disappointed by the quality there. However, fast shipping and delivery for the labels!
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Sophie H.
Rating: 2 out of 5
following a purchase from 20/08/2025
The stamp is of poor quality. It leaves marks and my choice of writing makes it unreadable. I have already ordered from another site and it was perfect. So disappointed with the stamp. The labels are fine.
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Response from Petit-Fernand
Hello Sophie,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with C-Monetiquette did not meet your expectations. Your satisfaction is paramount to us. We are committed to contacting you as soon as possible to resolve this issue and offer you a solution.

Best regards,
Chiara, C-Monetiquette
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Véronique L.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed to see that several labels came off after the first wash.
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Response from Petit-Fernand
Hello Véronique,

Thank you for your feedback and we are sorry to hear that you are experiencing issues with our labels. Your satisfaction is our priority. We have contacted you to quickly resolve your problem.

Best regards,
The C-MonEtiquette team.
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Veronique P.
Rating: 4 out of 5
following a purchase from 18/08/2025
I would have given 5 stars if the delivery had gone well
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Helene E.
Rating: 4 out of 5
following a purchase from 18/08/2025
Meets my expectations
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Fésila S.
Rating: 2 out of 5
following a purchase from 20/08/2025
Fast shipping. But the font on the labels I received is very small compared to what is shown in the photo.
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Response from Petit-Fernand
Hello Fésila,

Thank you for taking the time to share your opinion. We are glad that the shipping was fast. Regarding the font size, we understand your disappointment and take your feedback very seriously. We always strive to provide an experience that meets our customers' expectations. Please feel free to contact us directly for any questions or assistance needed.

Best regards,
The C-Monetiquette team
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Christelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Fast shipping and does the job
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Valentine M.
Rating: 2 out of 5
following a purchase from 19/08/2025
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
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Response from Petit-Fernand
Hello Valentine,

Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )

Best regards,
The C-Monetiquette team