Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 4 stars

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C
Christèle V.
Rating: 4 out of 5
following a purchase from 08/08/2025
Super labels. 2nd order. Just disappointed though because I did not receive the parchment paper usually provided with the iron-on labels.
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Rouger N.
Rating: 4 out of 5
following a purchase from 09/08/2025
Beautiful labels good quality to see the duration over time ⏳
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Elsa F.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant labels. I have been ordering them for years now. Always satisfied!
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Melany S.
Rating: 2 out of 5
following a purchase from 29/07/2025
I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.
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Response from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
J
Julien Z.
Rating: 4 out of 5
following a purchase from 08/08/2025
Many positive points: - the ease of customizing labels - the wide choice of patterns and colors - the speed of shipping - the rather attractive price The only downside concerns the shoe labels. I don't know if they will last. We'll see ...
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Mapi G.
Rating: 4 out of 5
following a purchase from 29/07/2025
Speed and excellent quality-price ratio!
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Conny G.
Rating: 2 out of 5
following a purchase from 29/07/2025
I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.
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Response from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins
C
Clémence C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Very good
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Janet R.
Rating: 4 out of 5
following a purchase from 29/07/2025
Lovely little suit but I expected it to be packaged better as the bag it arrived in made it look cheap (which it wasnt)
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Beatriz O.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast and efficient
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Isabella R.
Rating: 4 out of 5
following a purchase from 28/07/2025
I ordered stickers for 2 children, meaning 2 names. It bothers me that the stickers were mixed up in the booklets. Why not make one sticker booklet per name?
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Response from Petit-Fernand
Good day,
The practical packs (crib, kindergarten, etc.) will be shipped separately. The labels outside the packages will be compiled in a single booklet to limit paper consumption. For your next order, I kindly ask you to contact me directly by phone so that I can better understand your needs and provide you with the best advice.
C
Céline M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Regarding the order and customer service (I had to contact them because I did not receive the correct order) nothing to say. However, regarding DPD's delivery, it was very complicated. Late delivery, incorrect communication, vague response, ... I would not recommend DPD for a future delivery.
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Leslie R.
Rating: 4 out of 5
following a purchase from 07/08/2025
Everything went very well
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LETCHIMIN C.
Rating: 4 out of 5
following a purchase from 06/08/2025
Fast delivery, good quality labels, a bit high price for simple labels
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Sabrina L.
Rating: 2 out of 5
following a purchase from 06/08/2025
Disappointed with the new labels to stick with the iron, it's so much easier to stick directly
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Response from Petit-Fernand
Hello Sabrina,

Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.

Have a nice day,
Camille C-Monetiquette
A
Anasthasia C.
Rating: 2 out of 5
following a purchase from 06/08/2025
I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...
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Response from Petit-Fernand
Hello Anasthasia,

Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.

Have a nice day,
Camille C-MonEtiquette
S
Salomé G.
Rating: 2 out of 5
following a purchase from 05/08/2025
Labels ultimately very wide for a model that is normally thin. Delivery time particularly long.
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Response from Petit-Fernand
Hello Salomé,

Thank you for taking the time to share your opinion. We understand that the dimensions of the labels and the delivery times did not meet your expectations. Your feedback is valuable and will help us improve our products and services. We are committed to providing you with the best possible experience. Please feel free to contact us to discuss your needs.

Have a nice day,
Camille C-Monetiquette
C
Clarisse H.
Rating: 4 out of 5
following a purchase from 05/08/2025
very nice sturdy labels, I hope they will last a long time little point to perhaps improve I find them quite thick and as a result we feel them on the body
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Sabrina H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very nice labels. The kindergarten pack is very complete. GREAT!
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Virginie P.
Rating: 4 out of 5
following a purchase from 05/08/2025
Nice presentation and good quality
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Laetitia C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Order well received I am delighted and I recommend to everyone thank you
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Julia F.
Rating: 4 out of 5
following a purchase from 25/07/2025
Everything was great except the shipping
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Clémence R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great
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Corine M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Received very quickly!!! I love the labels, I just hope they will last a long time.
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Sandra Q.
Rating: 4 out of 5
following a purchase from 24/07/2025
Initially received the wrong order but this was dealt with quickly and efficiently. Received corrected order promptly. Good quality stickers that stay on clothing well. Would recommend.
Response from Petit-Fernand
Dear Sandra, Thank you very much for your wonderful feedback!
K
Karine D.
Rating: 4 out of 5
following a purchase from 03/08/2025
Package received quickly Labels as described
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Kwok M.
Rating: 4 out of 5
following a purchase from 28/07/2025
order without problems.
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Lucile N.
Rating: 4 out of 5
following a purchase from 02/08/2025
Correct products and delivery time
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Pauline B.
Rating: 4 out of 5
following a purchase from 03/08/2025
The labels are pretty and of good quality. They withstand washing perfectly. However, the package arrived completely open. The delivery person probably looked at what was inside.
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Johanna V.
Rating: 4 out of 5
following a purchase from 03/08/2025
Great as usual However, I thought that the 1 line labels were less wide
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Fanny P.
Rating: 4 out of 5
following a purchase from 01/08/2025
I did not receive the correct order but the customer service was excellent.
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Jennifer L.
Rating: 4 out of 5
following a purchase from 23/07/2025
Top stickers that also hold. Always happy to use again. Highly recommended.
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Response from Petit-Fernand
Good day, Jennifer,
It is nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
D
Doretto I.
Rating: 4 out of 5
following a purchase from 23/07/2025
Excellent product, serves the purpose
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Response from Petit-Fernand
Dear Ilaria,

Thank you for your positive feedback and for choosing Petit-Fernand. We are pleased to know that the product met your expectations and achieved the desired purpose. If you have any further suggestions or requests, please do not hesitate to contact us.

Best regards,
The Petit-Fernand team
S
Sabrina C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very satisfied with my purchase, the shipping was very fast.
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Mégane D.
Rating: 4 out of 5
following a purchase from 02/08/2025
Fast and careful delivery, good quality items, however I ordered a water bottle, and my daughter's name is not facing the opening of the bottle as it should be. It looks like it is crooked, I bought 2 and it's the same.. disappointed
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Itziar A.
Rating: 4 out of 5
following a purchase from 23/07/2025
A lot of variety of letters, colors, and drawings. A lot of variety of labels. This is the second time I take it, delighted with the offers.
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Aude C.
Rating: 4 out of 5
following a purchase from 01/08/2025
I had already ordered labels, it was great. The box tasted a little disappointing, some "bubbles"
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Virginie M.
Rating: 4 out of 5
following a purchase from 01/08/2025
A bit disappointed with the tasting box, the sticker is stuck crookedly and I don't know why I didn't expect a big sticker stuck simply. But otherwise not bad
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Pascale E.
Rating: 4 out of 5
following a purchase from 01/08/2025
Very beautiful water bottle. Very practical for everyday use
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Sophie G.
Rating: 4 out of 5
following a purchase from 30/07/2025
Fast delivery time
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