Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 904 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 4 stars

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S
Sabrina S.
Rating: 2 out of 5
following a purchase from 01/07/2025
Regarding the labels, no worries, but the stickers on the bottles have already come off!
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Response from Petit-Fernand
Hello Sabrina,

I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.

I hope the solution proposed during our exchanges suits you.

Have a nice day,
Camille C-MonEtiquette
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stephanie L.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Audrey N.
Rating: 4 out of 5
following a purchase from 01/07/2025
Fast, top labels, quality and in quantity! Lots of color choices. The only downside is that after placing my order, the site mentioned a 30% promotion. I didn't get it, it should be automatic!
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Céline F.
Rating: 4 out of 5
following a purchase from 01/07/2025
Good products
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Pauline B.
Rating: 2 out of 5
following a purchase from 30/06/2025
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
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Response from Petit-Fernand
Hello Pauline,

Thank you for taking the time to share your opinion.

I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.

Have a nice day,
Camille C-MonEtiquette
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Destie A.
Rating: 4 out of 5
following a purchase from 28/06/2025
Great
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Délila P.
Rating: 4 out of 5
following a purchase from 29/06/2025
Product meets my expectations. I recommend it to anyone who wants to buy it to go for it.
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Sarah F.
Rating: 4 out of 5
following a purchase from 29/06/2025
quite disappointed with the packaging, it would be safer to wrap it in plastic (sorry for the planet) and then in the cardboard, because for my part the cardboard was very damaged, fortunately nothing was broken
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Response from Petit-Fernand
Hello Sarah,

Thank you very much for your feedback and your suggestion!
Your opinions are valuable to us as they allow us to constantly improve.
I am delighted to read that your order arrived in good condition.

Have a nice day,
Camille C-MonEtiquette
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Erika D.
Rating: 4 out of 5
following a purchase from 29/06/2025
Fast delivery, however I thought I had ordered heat transfer labels for clothing but they were adhesive labels.
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Eloise L.
Rating: 4 out of 5
following a purchase from 29/06/2025
Perfect!!!!!
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Gillian C.
Rating: 4 out of 5
following a purchase from 22/05/2025
Been great exactly like advertised will be ordering more
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Prune B.
Rating: 4 out of 5
following a purchase from 29/06/2025
I really like your site and your labels, but there should be packs without iron-on labels because I don't need them, so I am forced to take the same labels of the same size. Otherwise, fast delivery and in accordance with what I ordered.
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Dorothy R.
Rating: 4 out of 5
following a purchase from 18/06/2025
Unable to give a review as bought as a present
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Ambra F.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very strong labels that are sometimes difficult to remove because the cut is a bit glued.
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Mickaële P.
Rating: 4 out of 5
following a purchase from 28/06/2025
Happy, and my daughter loves them, I would recommend if I need more, fast delivery
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Coralie C.
Rating: 2 out of 5
following a purchase from 28/06/2025
I usually get the labels from ludilabel, I found your aesthetic nice but after the first wash everything comes off
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Response from Petit-Fernand
Hello Coralie,

Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email

Have a nice day,
Camille C-MonEtiquette
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Diane D.
Rating: 4 out of 5
following a purchase from 28/06/2025
Article in accordance with the order and fast delivery. It's a shame to use so many sheets compared to the number of labels.
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MARCHIORI M.
Rating: 4 out of 5
following a purchase from 16/06/2025
Everything was great except for the shipping.. which got lost and it was a challenge to find it.
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Malewicz A.
Rating: 4 out of 5
following a purchase from 27/06/2025
The bottle is difficult to open
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Response from Petit-Fernand
Hello Aline,

Thank you for your feedback regarding your order.
If you are experiencing difficulties with the ordered product, we invite you to contact our customer service via our contact form on our website.

We will be happy to assist you!

Have a nice day,
Camille C-MonEtiquette
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Nigro A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Great
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Claire-Lise C.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very satisfied, but I find the price considerable for simple labels
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Anne-Marie P.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very happy received quickly - waiting to see with the washing machine passages
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Floriane G.
Rating: 4 out of 5
following a purchase from 24/06/2025
Fast delivery, the labels are pretty, I haven't stuck them on the clothes yet so I don't have any feedback on that yet.
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Isabelle C.
Rating: 2 out of 5
following a purchase from 24/06/2025
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
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Sarah L.
Rating: 2 out of 5
following a purchase from 14/06/2025
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
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STEPHANIE C.
Rating: 4 out of 5
following a purchase from 24/06/2025
New laminated labels very difficult to remove compared to previous orders ++
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Apolline C.
Rating: 2 out of 5
following a purchase from 17/06/2025
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
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Response from Petit-Fernand
Hello Apolline,

Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Pancaro C.
Rating: 4 out of 5
following a purchase from 13/06/2025
Order arrived in a timely manner and well finished. This is not the first time I purchase these items (iron-on labels and bags with name print). The only flaw of the bags is that the print tends to get damaged even on a delicate wash, perhaps it should be made less "thick".
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Response from Petit-Fernand
I thank you from the bottom of my heart, Chiara!
Chiara, Petit-Fernand
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Julie C.
Rating: 2 out of 5
following a purchase from 23/06/2025
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
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Response from Petit-Fernand
Hello Julie,

Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together

Have a nice day,
Camille C-MonEtiquette
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Perucci D.
Rating: 4 out of 5
following a purchase from 12/06/2025
Great product and arrived in a few days
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Response from Petit-Fernand
Thank you very much, Daniela, for your kind comment! We are happy that you liked the product and that it arrived in a few days.
Chiara – Petit-Fernand
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Julie F.
Rating: 2 out of 5
following a purchase from 22/06/2025
Invisible tampon on black clothing. For 30 euros I thought I would get white tights for dark clothing. It's a shame.
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Response from Petit-Fernand
Hello Julie,

I am sorry that the product ordered does not fully meet your satisfaction.

Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.

Have a nice day,
Camille C-MonEtiquette
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AURIANE X.
Rating: 2 out of 5
following a purchase from 03/06/2025
This does not correspond to the product I thought I was buying (iron-on labels). Instead, I received labels to stick on the labels of the clothing, which does not meet my needs.
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Response from Petit-Fernand
Hello Auriane,

I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.

Have a nice day,
Camille C-MonEtiquette
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Patricia M.
Rating: 4 out of 5
following a purchase from 20/06/2025
Satisfied with the order but after washing the adhesive labels have come off.
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Martine P.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very satisfied however there were about ten unusable labels because they were poorly cut or the plastic was tearing.
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Response from Petit-Fernand
Hello Martine,

Thank you very much for your feedback and your loyalty.

As for your difficult-to-remove labels, I am sincerely sorry for this issue. I have just contacted you by email to assist you.

Have a nice day,
Camille C-MonEtiquette
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Cloe B.
Rating: 4 out of 5
following a purchase from 17/06/2025
Effective
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Response from Petit-Fernand
Thank you very much :)
Sandra C-MonEtiquette
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Juliette T.
Rating: 4 out of 5
following a purchase from 16/06/2025
ok
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Response from Petit-Fernand
Dear Juliette, thank you for your positive feedback. I invite you to share your suggestions to further improve our service.
Sandra from C-MonEtiquette
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Rosa G.
Rating: 4 out of 5
following a purchase from 05/06/2025
Shipping with tracking, it did not arrive at the recipient's address but at a post office. This was not indicated during the ordering process, I thought it would be delivered by a courier.
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Response from Petit-Fernand
We apologize for the inconvenience regarding the shipment, Rosa, thank you for the report.
Chiara, Petit-Fernand
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Nina P.
Rating: 2 out of 5
following a purchase from 05/06/2025
So far I have always been satisfied. But this time not at all. Still 14 days like always nothing no order there. Then it was sent out but unfortunately not completely.
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Response from Petit-Fernand
Good day,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
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Isabelle T.
Rating: 2 out of 5
following a purchase from 06/06/2025
On this order, the labels are very difficult to peel off and there is a plastic film left around the label.
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Response from Petit-Fernand
Hello Isabelle,

Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
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Huet S.
Rating: 4 out of 5
following a purchase from 13/06/2025
The iron-on labels don't hold, what a pity. I ordered some 1-2 years ago, they were durable, but this time they came off immediately.
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