Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
5 47,9k 85% 4 3 494 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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J
Johanna V.
Rating: 4 out of 5
following a purchase from 03/08/2025
Great as usual However, I thought that the 1 line labels were less wide
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Fanny P.
Rating: 4 out of 5
following a purchase from 01/08/2025
I did not receive the correct order but the customer service was excellent.
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Jennifer L.
Rating: 4 out of 5
following a purchase from 23/07/2025
Top stickers that also hold. Always happy to use again. Highly recommended.
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Response from Petit-Fernand
Good day, Jennifer,
It is nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Doretto I.
Rating: 4 out of 5
following a purchase from 23/07/2025
Excellent product, serves the purpose
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Response from Petit-Fernand
Dear Ilaria,

Thank you for your positive feedback and for choosing Petit-Fernand. We are pleased to know that the product met your expectations and achieved the desired purpose. If you have any further suggestions or requests, please do not hesitate to contact us.

Best regards,
The Petit-Fernand team
S
Sabrina C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very satisfied with my purchase, the shipping was very fast.
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Mégane D.
Rating: 4 out of 5
following a purchase from 02/08/2025
Fast and careful delivery, good quality items, however I ordered a water bottle, and my daughter's name is not facing the opening of the bottle as it should be. It looks like it is crooked, I bought 2 and it's the same.. disappointed
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Itziar A.
Rating: 4 out of 5
following a purchase from 23/07/2025
A lot of variety of letters, colors, and drawings. A lot of variety of labels. This is the second time I take it, delighted with the offers.
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Aude C.
Rating: 4 out of 5
following a purchase from 01/08/2025
I had already ordered labels, it was great. The box tasted a little disappointing, some "bubbles"
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Virginie M.
Rating: 4 out of 5
following a purchase from 01/08/2025
A bit disappointed with the tasting box, the sticker is stuck crookedly and I don't know why I didn't expect a big sticker stuck simply. But otherwise not bad
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Pascale E.
Rating: 4 out of 5
following a purchase from 01/08/2025
Very beautiful water bottle. Very practical for everyday use
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Sophie G.
Rating: 4 out of 5
following a purchase from 30/07/2025
Fast delivery time
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 31/07/2025
Ease of use on the website, a lot of choices. Fast delivery. Prices a bit high.
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Christelle U.
Rating: 2 out of 5
following a purchase from 30/07/2025
I had requested two different formats and unfortunately received the same ones.
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Response from Petit-Fernand
Hello Christelle,

Thank you for taking the time to share your opinion. We are sorry to learn that your order did not meet your expectations.
Upon review, we observe that your order indeed consists of the same format for your two labels. We invite you to check your order confirmation containing the products you ordered.

Have a nice day,
Camille C-Monetiquette
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Emilie C.
Rating: 4 out of 5
following a purchase from 31/07/2025
Perfect as usual... just missing the possibility to mix the colors of the mini labels.
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Nicoletta G.
Rating: 4 out of 5
following a purchase from 20/07/2025
Satisfied
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Estelle B.
Rating: 4 out of 5
following a purchase from 30/07/2025
Maybe just adjust to the size of the pen
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Clarisse L.
Rating: 2 out of 5
following a purchase from 29/07/2025
This is the second time I order labels that I find great. But unfortunately this time, the writing is less clear. A bit blurry. I even compared it with the previous ones.
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Response from Petit-Fernand
Hello Clarisse,

Thank you for taking the time to share your opinion. We are delighted that you liked your previous labels! We are sorry to learn that this time, the writing does not meet your expectations. Your feedback is valuable, and we will look into this closely to improve our service. Please feel free to contact us directly to resolve this issue.

Have a nice day,
Camille C-Monetiquette
M
Manon B.
Rating: 2 out of 5
following a purchase from 29/07/2025
Too expensive compared to the quality
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Response from Petit-Fernand
Hello Manon,

Thank you for your feedback. We appreciate your comments and strive to offer quality products and impeccable service. Your opinion is valuable, and we will review it carefully to improve our offer. Please feel free to contact us with any other suggestions.

Have a nice day,
Camille C-Monetiquette
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Sarah N.
Rating: 4 out of 5
following a purchase from 29/07/2025
Not tested yet but the rendering is very good
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Fatu M.
Rating: 4 out of 5
following a purchase from 29/07/2025
The ability to customize our child's labels and the fact that you also respect delivery deadlines
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Cremona E.
Rating: 4 out of 5
following a purchase from 19/07/2025
Print and colors like in the prototype. Really good labels.
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Response from Petit-Fernand
Dear Elisa,

Thank you for your positive feedback regarding the labels from Petit-Fernand. We are pleased that the printing and colors met your expectations. We remain at your disposal for any further needs.

Best regards,
Chiara, Petit-Fernand
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Marie-Line L.
Rating: 4 out of 5
following a purchase from 29/07/2025
Pleasant site and very easy label creation!
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Isabelle B.
Rating: 4 out of 5
following a purchase from 29/07/2025
Very good products and easy to use
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Gianfranco C.
Rating: 4 out of 5
following a purchase from 19/07/2025
Perfect
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Response from Petit-Fernand
Dear Gianfranco,

We sincerely thank you for your positive feedback and for giving us an excellent rating! We are happy that you liked our service. We are committed to maintaining high standards and continuously improving.

Best regards,
Chiara, Petit-Fernand
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Peppino L.
Rating: 4 out of 5
following a purchase from 28/07/2025
Very professional, everything was perfect
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Patrick W.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good and serious
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Audrey G.
Rating: 4 out of 5
following a purchase from 28/07/2025
A bit disappointed because I ordered the same as my previous order and received fewer labels. Otherwise, they are still of good quality.
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Firetto Carlino F.
Rating: 4 out of 5
following a purchase from 15/07/2025
Beautiful, I bought the water bottles for my daughters, they are beautiful but I don't give 5 stars just because after a week the D of Benedetta has faded... what a shame!
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Nour-Eddine E.
Rating: 4 out of 5
following a purchase from 27/07/2025
I have already ordered from them and the material is of quality
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Marie R.
Rating: 4 out of 5
following a purchase from 26/07/2025
Easy to use, clear site.
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Nadège M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied with my purchases! However, it would be great if the "pages" of the checkbook of the label set could be detachable without having to remove the staples and detach everything.
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Victoria J.
Rating: 2 out of 5
following a purchase from 24/07/2025
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
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Response from Petit-Fernand
Hello Victoria,

We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.

Have a nice day,
Camille C-MonEtiquette
S
Sandy K.
Rating: 4 out of 5
following a purchase from 15/07/2025
Writing was very small but it was ok
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Sophie R.
Rating: 4 out of 5
following a purchase from 19/07/2025
I always order from you and I am never disappointed. Very good products
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Alexia M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Meets my expectations
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Bargigli A.
Rating: 2 out of 5
following a purchase from 13/07/2025
Many labels ironed on the clothes came off after the first wash
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Response from Petit-Fernand
Good morning Angela,
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
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Maria D.
Rating: 2 out of 5
following a purchase from 19/07/2025
Did not take into account my request regarding the color of the first name, yet contacted by email before production
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Response from Petit-Fernand
Hello Maria,

I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you

Have a nice day,
Camille C-MonEtiquette
J
Julie L.
Rating: 2 out of 5
following a purchase from 22/07/2025
I don't like the finish of the bottle customization
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Response from Petit-Fernand
Hello Julie,

We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.

Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
C
Coumba N.
Rating: 4 out of 5
following a purchase from 21/07/2025
Great products and fast delivery
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Laurette K.
Rating: 4 out of 5
following a purchase from 21/07/2025
The labels are of high quality and the colors and patterns are varied and the result is very nice. One small point for improvement would be to add dotted lines to cut out the pages that no longer have a label when they are stapled into a booklet. I remove them to better see the remaining quantity. You have to get the scissors out and it's not easy.
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