The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
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Response from Petit-Fernand
Hello Paola,
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Richard W.
Rating: 4 out of 5
following a purchase from 01/06/2026
Meets my expectations
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Alicia C.
Rating: 4 out of 5
following a purchase from 31/05/2026
Packaging to be reviewed. Simple envelope arrived open during delivery. Fortunately, everything was in the package. The labels look good, we'll see their durability over time.
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Lucia P.
Rating: 4 out of 5
following a purchase from 21/05/2026
Very beautiful products and with good quality. Unfortunately, the shipping had some problems and took longer than expected because the address of the pickup point was incorrect for some reason.
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Celine D.
Rating: 4 out of 5
following a purchase from 30/05/2026
More and more choices in materials and designs
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Roselyne B.
Rating: 4 out of 5
following a purchase from 27/05/2026
very good quality. I just chose the wrong writing, too small for my taste
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Stefania C.
Rating: 4 out of 5
following a purchase from 18/05/2026
very cute and durable labels...the site for placing the order doesn't work very well but everything else is fine
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Nastasia K.
Rating: 2 out of 5
following a purchase from 27/05/2026
Very disappointed with this order as I had loved the previous ones. I did not expect this result.
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Response from Petit-Fernand
Hello Nastasia,
We understand your disappointment and we are truly sorry to learn that this order did not meet your expectations. We invite you to contact us by email so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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ANDRÉA D.
Rating: 2 out of 5
following a purchase from 26/05/2026
It doesn't last more than 2 days
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Response from Petit-Fernand
Hello Andréa,
We are sincerely sorry to hear that your experience did not meet your expectations. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Alexandra D.
Rating: 4 out of 5
following a purchase from 25/05/2026
Received the labels, they are good but the thing is that the writings are small whereas when we do it, it's written in bold and large, here it's small a bit disappointed for the writing.
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Response from Petit-Fernand
Hello Alexandra,
We sincerely thank you for your positive feedback and constructive remarks. We are delighted that you received your labels and will take your feedback regarding the size of the writings into account for our future improvements.
Best regards,
Camille C-MonEtiquette
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MARLENE M.
Rating: 4 out of 5
following a purchase from 22/05/2026
Very good
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Laëtitia B.
Rating: 4 out of 5
following a purchase from 14/05/2026
The object labels are great, the labels for clothing are also good. The shoe labels are nice too. The only downside for now is that some series are poorly cut and difficult to detach as a result.
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Response from Petit-Fernand
Dear Laëtitia, we warmly thank you for your feedback on our object, textile, and shoe labels. We also take into account your comment regarding the cuts and invite you to contact our customer service about this so that we can offer you a solution :)
Have a nice day,
Camille C-MonEtiquette
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Marjorie M.
Rating: 4 out of 5
following a purchase from 17/05/2026
Super practical, I recommend.
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Susan P.
Rating: 2 out of 5
following a purchase from 07/05/2026
The name labels come off in the wash.
Response from Petit-Fernand
Hello Susan,
Thank you for your feedback. We’re sorry to hear that you experienced issues with the name labels. We value your input and will take it into consideration to improve our products. Our customer service has just contacted you to help resolve the issue.
Best regards,
The Petit-Fernand Team
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CHARLIE E.
Rating: 4 out of 5
following a purchase from 15/05/2026
beautiful labels
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Svenja A.
Rating: 2 out of 5
following a purchase from 06/05/2026
Unfortunately, it came off immediately during the first wash.
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Virginie L.
Rating: 4 out of 5
following a purchase from 16/05/2026
It's good but the shipping is really not that! I note the address with the code but I still had to go pick it up at the relay because the code was missing!
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Angelina G.
Rating: 4 out of 5
following a purchase from 10/05/2026
Items conforming and nothing to complain about the order. However, a big negative point for the pickup: without the transport company's application, you appear as "unknown" and it is impossible to retrieve your package in your name. Inconvenient procedure.
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Magali L.
Rating: 4 out of 5
following a purchase from 06/05/2026
The printing of colors (especially the white which is a bit transparent) leaves something to be desired, but the quality of the bottle is good.
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Sophie M.
Rating: 4 out of 5
following a purchase from 07/05/2026
Resistant to washing Nice design
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Alice N.
Rating: 2 out of 5
following a purchase from 29/04/2026
The thermal bottle can leaks
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Response from Petit-Fernand
Good morning Alice,
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
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Solenn L.
Rating: 4 out of 5
following a purchase from 08/05/2026
I am happy with the result but I found the customer journey unclear when going through an Instagram ad. As a result, I ordered a label that only sticks to clothing (without knowing) while I also needed object labels. I let myself be guided without knowing that both existed.
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Valérie S.
Rating: 4 out of 5
following a purchase from 06/05/2026
very nice labels. To test on the duration when they are glued
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Elodie J.
Rating: 2 out of 5
following a purchase from 05/05/2026
the company's logo at the end of the first name makes the label unreadable I am disappointed
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that the logo has affected the readability of your label. It is indeed the mandatory mention related to the chosen One Piece illustration. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly if you have any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Régine T.
Rating: 2 out of 5
following a purchase from 04/05/2026
The labels had two different names to offer and a single notebook gathered both, too bad... otherwise no other problems.
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Response from Petit-Fernand
Hello Régine,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We understand the importance of personalization and will ensure that your suggestion is taken into account to improve our service. Your satisfaction is our priority. Please do not hesitate to contact us directly for any questions or needs.
Have a nice day,
Camille C-MonEtiquette
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Sophie D.
Rating: 4 out of 5
following a purchase from 23/04/2026
Resistance to the first machines, to be seen over time. It would also be necessary to plan some patterns for adults.
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Zahia D.
Rating: 2 out of 5
following a purchase from 18/04/2026
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
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Response from Petit-Fernand
Hello Zahia,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
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Response from Petit-Fernand
Hello Marie,
Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.
Have a nice day,
Camille C-MonEtiquette
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Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
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Nadine P.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
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Charline M.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nice
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Response from Petit-Fernand
Hello Charline,
We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
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Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
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Doris K.
Rating: 4 out of 5
following a purchase from 14/04/2026
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
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Helene J.
Rating: 2 out of 5
following a purchase from 24/04/2026
Stickers that come off after the first wash in the dishwasher
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Response from Petit-Fernand
Hello Hélène,
Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Giordano P.
Rating: 4 out of 5
following a purchase from 09/04/2026
Shipping a bit slow
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Laura F.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good and punctual service
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Nuria S.
Rating: 4 out of 5
following a purchase from 10/04/2026
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
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Alejandro P.
Rating: 4 out of 5
following a purchase from 10/04/2026
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
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Léa M.
Rating: 4 out of 5
following a purchase from 20/04/2026
Beautiful labels Simply the price a bit high for few labels
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