Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are of high quality and the colors and patterns are varied and the result is very nice. One small point for improvement would be to add dotted lines to cut out the pages that no longer have a label when they are stapled into a booklet. I remove them to better see the remaining quantity. You have to get the scissors out and it's not easy.
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Mechele P.
Rating: 4 out of 5
following a purchase from 11/07/2025
Not used as yet so cannot fully comment on them
Response from Petit-Fernand
Dear Mechele,
Thank you for taking the time to leave your review on our site. We hope that when you do, you will be fully satisfied with your experience. Should you have any questions or need assistance, please do not hesitate to reach out.
Best regards,
Chiara, Petit-Fernand
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Natalia H.
Rating: 2 out of 5
following a purchase from 17/06/2025
In principle, a great selection, great design options with beautiful motifs and great fonts. But again we received an order that was not well punched out. Some of the self-adhesive clothing labels have already ended up in the trash. Unfortunately!
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Response from Petit-Fernand
Good day Natalia,
I am sorry that you had problems with your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins.
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Laurent L.
Rating: 4 out of 5
following a purchase from 20/07/2025
Well received
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Pisani T.
Rating: 2 out of 5
following a purchase from 10/07/2025
negative because I cannot track the package
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Response from Petit-Fernand
Dear Tommaso,
Thank you for your feedback. After checking, it appears that you chose the free shipping option, which does not include a tracking number.
Please do not hesitate to contact us if you experience delays in shipping, we will be happy to assist you.
Best regards.
Chiara, Petit-Fernand
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Sabine C.
Rating: 4 out of 5
following a purchase from 16/07/2025
The water bottles are a bit expensive but well made
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Maud L.
Rating: 4 out of 5
following a purchase from 18/07/2025
Easy to stick, arrived quickly. See after the color if it holds.
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Anne M.
Rating: 4 out of 5
following a purchase from 16/07/2025
In accordance with my request
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Fatima K.
Rating: 2 out of 5
following a purchase from 08/07/2025
I have ordered the stickers before, they were great, but this time they didn't really stick.
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Response from Petit-Fernand
Good day, Fatima,
I sincerely apologize for hearing about this inconvenience regarding your order, and I can fully understand the trouble this may cause. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
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Michelle C.
Rating: 4 out of 5
following a purchase from 16/07/2025
Font size a bit too small. Otherwise, the rest is perfect.
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Plaza Cuatrovientos B.
Rating: 4 out of 5
following a purchase from 07/07/2025
Happy with the product, with the shipping system No, the arrival was delayed several days
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Response from Petit-Fernand
Hello,
Thank you very much for your comment! We are glad to know that you are satisfied with our products but we regret this delivery delay.
Good day,
Camille Petit-Fernand
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Ana Z.
Rating: 2 out of 5
following a purchase from 05/07/2025
The iron-on labels came off with the first wash
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Response from Petit-Fernand
Hello Ana,
I am very sorry to read your comment.
Our labels are very durable so they should not come off like that.
That’s why our customer service has just contacted you to help you.
Have a good day,
Camille Petit-Fernand
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Amandine D.
Rating: 2 out of 5
following a purchase from 15/07/2025
Non-waterproof backpack... Stickers stuck on the water bottle, not very thoughtful... I could have done it myself... Water bottle cap not compliant with my request. Anyway, disappointed.........
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Response from Petit-Fernand
Hello Amandine,
We regret to discover your review, and I am sincerely sorry that the products received did not fully meet your expectations.
Regarding our bag, it is indeed without waterproof coating. I have immediately forwarded your suggestion to our product team – thank you very much for your constructive feedback!
For the customization of our water bottles, it is done by direct printing to ensure better durability over time and optimal quality.
Finally, regarding the cap that does not match your request, I invite you to contact our customer service: we will be happy to find a solution for you.
Have a nice day,
Camille – C-MonEtiquette
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Kirsty M.
Rating: 2 out of 5
following a purchase from 06/07/2025
Hello I have ordered before and was very happy but this time the second name Theo cude come wrong it come as Theo code
Response from Petit-Fernand
Hi Kirsty,
Thank you for your review. We’re sorry for the mistake with the second name. We will contact you via email shortly to resolve the issue.
Best regards,
The Petit-Fernand Team
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Aurélie D.
Rating: 4 out of 5
following a purchase from 16/07/2025
Order received quickly and satisfactory
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Pauline V.
Rating: 4 out of 5
following a purchase from 16/07/2025
The labels are very beautiful but they arrived damaged, maybe they need to be better protected for transport
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Brigitte L.
Rating: 4 out of 5
following a purchase from 16/07/2025
smaller than I thought but it seems to fit well
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Audrey G.
Rating: 4 out of 5
following a purchase from 06/07/2025
Several options available to create labels
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Anne Catherine V.
Rating: 2 out of 5
following a purchase from 15/07/2025
I ordered 3 times from you: 1st time perfect, 2nd time the package never arrived, and 3rd time I paid to receive my package in 4 working days, it arrived 10 days later... when I had to find another solution. Very disappointed.
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Response from Petit-Fernand
Hello Anne-Catherine,
Thank you for sharing your experience.
We are however sorry to note this anomaly during delivery.
We hope that the solution provided by our customer service will suit you.
Have a nice day,
Camille C-MonEtiquette
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Charlotte C.
Rating: 4 out of 5
following a purchase from 13/07/2025
The stainless steel water bottles are great, it's perfect, however, a small downside is the cap of the bottle; it should fall back more because it gets in the way when the child drinks, they have to hold the cap. Otherwise, very nice.
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Hélène M.
Rating: 4 out of 5
following a purchase from 14/07/2025
The water bottle is great and practical. It's just a shame not to have received the chosen theme during my order.
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Christin K.
Rating: 2 out of 5
following a purchase from 03/07/2025
I find the stickers way too wide for pens. They are displayed on pens on the side, which is why I assumed they were the right stickers.
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Response from Petit-Fernand
Good day, Christin,
We offer various label formats for pens, including mini formats. Don't hesitate to call me next time so I can assist you further.
We offer
Have a nice day,
Customer service EsIstMeins
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Rocío C.
Rating: 4 out of 5
following a purchase from 02/07/2025
They made it easy for me to change the delivery address without any problem, very grateful.
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Diane D.
Rating: 2 out of 5
following a purchase from 13/06/2025
The labels do not peel off, had to use a cutter to peel them off...
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Response from Petit-Fernand
Hello Diane,
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
To assist you as quickly as possible, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Meyline A.
Rating: 2 out of 5
following a purchase from 12/07/2025
I ordered two personalized learning mugs, one was perfect, the other was delivered to me with a different design than the one I had chosen, so I was disappointed
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Response from Petit-Fernand
Hello Meyline,
We are sincerely sorry that the order received does not match what you ordered.
To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
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Carine G.
Rating: 4 out of 5
following a purchase from 11/07/2025
Very good durability of clothing labels. A little less for object labels, I added some tape.
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Chårløtt' .
Rating: 4 out of 5
following a purchase from 29/06/2025
Nice design, nice price, just a shame to have to pay shipping fees.
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Charlotte L.
Rating: 2 out of 5
following a purchase from 10/07/2025
1 missing product + 1 product from another customer received
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Response from Petit-Fernand
Hello Charlotte,
We are sincerely sorry to read your message.
We hope that the handling of this incident by our customer service and the proposed solution meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
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Emmanuelle R.
Rating: 2 out of 5
following a purchase from 10/07/2025
Delivery time too long The labels do not stick to all surfaces, especially pencils.
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Response from Petit-Fernand
Hello Emmanuelle,
We sincerely apologize for this delivery delay.
As for your labels, the quality of our products is our priority. Therefore, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Janine R.
Rating: 4 out of 5
following a purchase from 29/06/2025
Everything is fine, although I initially received another customer's goods.
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Response from Petit-Fernand
Good day, Janine
Thank you very much for your review! We are sorry for this problem.
Have a nice day,
Customer Service EsIstMeins
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Hélène G.
Rating: 4 out of 5
following a purchase from 09/07/2025
Nice, too bad small quantity, larger sheets of labels would be a plus because it goes quickly......
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Aurelie J.
Rating: 4 out of 5
following a purchase from 08/07/2025
Always on top
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Kim B.
Rating: 2 out of 5
following a purchase from 25/06/2025
Still have not recieved an order placed 3 weeks ago.
Response from Petit-Fernand
Hi Kim, so sorry to hear that§ I will contact you to help.
Kind regards, Chiara, Petit-Fernand
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Julien M.
Rating: 4 out of 5
following a purchase from 07/07/2025
Very good label, great experience
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Maria M.
Rating: 4 out of 5
following a purchase from 27/06/2025
Good material, result. You have to give it time to stick well. I ordered several sizes for my children and the little books arrived mixed, which makes it difficult to control stock usage.
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Brigitte M.
Rating: 4 out of 5
following a purchase from 07/07/2025
Hello, Thank you for the package delivered quickly and very satisfied with my order.
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Charlene L.
Rating: 2 out of 5
following a purchase from 07/07/2025
A customer for many years, I bought labels as I do every year and this year lunch boxes as well, but what a disappointment, a sticker on top and poorly stuck that overflows from the edges with bubbles (3 bought, all 3 are like this) extremely disappointed given the price.
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Response from Petit-Fernand
Hello Charlène,
Thank you for your message, and we are truly sorry for your disappointment regarding the lunch boxes.
We have just contacted you by email to offer you a quick solution.
Once again, our sincerest apologies.
Best regards,
Chiara – C-MonEtiquette
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Mauricette M.
Rating: 4 out of 5
following a purchase from 07/07/2025
I haven't used the labels yet, it will be only in September
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Nathalie G.
Rating: 4 out of 5
following a purchase from 07/07/2025
Very nice labels and they stick well on the clothes.
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Musetti S.
Rating: 4 out of 5
following a purchase from 24/06/2025
Beautiful and durable labels. Arrived quickly. Excellent product
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Response from Petit-Fernand
Good morning Silvia, thank you for your support and for choosing to leave such a kind comment.
– Chiara Petit-Fernand
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