Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 678 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Nathalie M.
Rating: 2 out of 5
following a purchase from 04/07/2025
The staples are poorly positioned and puncture my labels...
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Response from Petit-Fernand
Hello Nathalie,

I am sincerely sorry for this incident.
I just contacted you to propose a solution.

Have a nice day,
Camille C-MonEtiquette
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Sandra L.
Rating: 4 out of 5
following a purchase from 17/06/2025
I have ordered often and have always been very satisfied with the execution. Unfortunately, this time the sticker labels are poorly punched, making it really hard to get them off. That's a shame and also annoying at that moment. I hope it will be better next time.
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Response from Petit-Fernand
Good day Sandra,
I sincerely apologize to see that you were affected by a quality issue with your order. I have just taken the necessary steps and sent you a confirmation email.
Have a nice day,
Elise, EsIstMeins
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Laurence B.
Rating: 4 out of 5
following a purchase from 24/06/2025
A bit difficult to peel off the label from its location Otherwise very practical
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Adelie L.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very successful and compliant label design. We have not yet tested the resistance to washing or rubbing for the labels in the shoes.
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Carole P.
Rating: 4 out of 5
following a purchase from 03/07/2025
Hello, I am not kept informed about the date of receipt of the labels. I only know that it has been delivered. But, I have to go to the mailbox every day to see if they have arrived. It would be good to know the delivery date. The delivery time has been longer than before.
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Marine P.
Rating: 2 out of 5
following a purchase from 29/06/2025
The small labels are poorly pre-cut and cut the pattern!!! For example, the rainbow no longer looks like a rainbow because a part is missing!!! Disappointed
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Response from Petit-Fernand
Hello Marine,

I am sincerely sorry to read your message.
In order to understand the problem encountered and provide you with an appropriate solution, I have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Stéphanie I.
Rating: 4 out of 5
following a purchase from 03/07/2025
Choice of label models, relatively quick manufacturing and delivery. To see over time if the labels hold up well.
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 03/07/2025
Really very small
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Guy D.
Rating: 4 out of 5
following a purchase from 02/07/2025
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Honorine G.
Rating: 4 out of 5
following a purchase from 02/07/2025
I have received my order. But I also received in the envelope someone else's labels.
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Julie K.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very nice labels BUT the staples have damaged several (2 per page of 10 so 16 out of the 80 purchased)
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Aurélie F.
Rating: 2 out of 5
following a purchase from 02/07/2025
Not enough labels and does not communicate the tracking number
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Response from Petit-Fernand
Hello Amélie,

I am sincerely sorry that the selected quantities are not sufficient for your use. You can adjust them to your new needs during your next order :)
As for the tracking of your order, you indeed chose a standard shipment without tracking. If you wish to obtain a number for your next shipment, you can select our tracked shipping.

Our customer service is available if needed.
Have a nice day,
Camille C-MonEtiquette
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Sabrina S.
Rating: 2 out of 5
following a purchase from 01/07/2025
Regarding the labels, no worries, but the stickers on the bottles have already come off!
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Response from Petit-Fernand
Hello Sabrina,

I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.

I hope the solution proposed during our exchanges suits you.

Have a nice day,
Camille C-MonEtiquette
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Stephanie L.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Audrey N.
Rating: 4 out of 5
following a purchase from 01/07/2025
Fast, top labels, quality and in quantity! Lots of color choices. The only downside is that after placing my order, the site mentioned a 30% promotion. I didn't get it, it should be automatic!
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Céline F.
Rating: 4 out of 5
following a purchase from 01/07/2025
Good products
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Pauline B.
Rating: 2 out of 5
following a purchase from 30/06/2025
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
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Response from Petit-Fernand
Hello Pauline,

Thank you for taking the time to share your opinion.

I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.

Have a nice day,
Camille C-MonEtiquette
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Destie A.
Rating: 4 out of 5
following a purchase from 28/06/2025
Great
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Délila P.
Rating: 4 out of 5
following a purchase from 29/06/2025
Product meets my expectations. I recommend it to anyone who wants to buy it to go for it.
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Sarah F.
Rating: 4 out of 5
following a purchase from 29/06/2025
quite disappointed with the packaging, it would be safer to wrap it in plastic (sorry for the planet) and then in the cardboard, because for my part the cardboard was very damaged, fortunately nothing was broken
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Response from Petit-Fernand
Hello Sarah,

Thank you very much for your feedback and your suggestion!
Your opinions are valuable to us as they allow us to constantly improve.
I am delighted to read that your order arrived in good condition.

Have a nice day,
Camille C-MonEtiquette
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Erika D.
Rating: 4 out of 5
following a purchase from 29/06/2025
Fast delivery, however I thought I had ordered heat transfer labels for clothing but they were adhesive labels.
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Eloise L.
Rating: 4 out of 5
following a purchase from 29/06/2025
Perfect!!!!!
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Gillian C.
Rating: 4 out of 5
following a purchase from 22/05/2025
Been great exactly like advertised will be ordering more
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Prune B.
Rating: 4 out of 5
following a purchase from 29/06/2025
I really like your site and your labels, but there should be packs without iron-on labels because I don't need them, so I am forced to take the same labels of the same size. Otherwise, fast delivery and in accordance with what I ordered.
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Dorothy R.
Rating: 4 out of 5
following a purchase from 18/06/2025
Unable to give a review as bought as a present
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Ambra F.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very strong labels that are sometimes difficult to remove because the cut is a bit glued.
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Mickaële P.
Rating: 4 out of 5
following a purchase from 28/06/2025
Happy, and my daughter loves them, I would recommend if I need more, fast delivery
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Coralie C.
Rating: 2 out of 5
following a purchase from 28/06/2025
I usually get the labels from ludilabel, I found your aesthetic nice but after the first wash everything comes off
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Response from Petit-Fernand
Hello Coralie,

Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email

Have a nice day,
Camille C-MonEtiquette
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Diane D.
Rating: 4 out of 5
following a purchase from 28/06/2025
Article in accordance with the order and fast delivery. It's a shame to use so many sheets compared to the number of labels.
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Marchiori M.
Rating: 4 out of 5
following a purchase from 16/06/2025
Everything was great except for the shipping.. which got lost and it was a challenge to find it.
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Malewicz A.
Rating: 4 out of 5
following a purchase from 27/06/2025
The bottle is difficult to open
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Response from Petit-Fernand
Hello Aline,

Thank you for your feedback regarding your order.
If you are experiencing difficulties with the ordered product, we invite you to contact our customer service via our contact form on our website.

We will be happy to assist you!

Have a nice day,
Camille C-MonEtiquette
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Nigro A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Great
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Claire-Lise C.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very satisfied, but I find the price considerable for simple labels
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Anne-Marie P.
Rating: 4 out of 5
following a purchase from 26/06/2025
Very happy received quickly - waiting to see with the washing machine passages
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Floriane G.
Rating: 4 out of 5
following a purchase from 24/06/2025
Fast delivery, the labels are pretty, I haven't stuck them on the clothes yet so I don't have any feedback on that yet.
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Isabelle C.
Rating: 2 out of 5
following a purchase from 24/06/2025
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
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Sarah L.
Rating: 2 out of 5
following a purchase from 14/06/2025
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
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Stephanie C.
Rating: 4 out of 5
following a purchase from 24/06/2025
New laminated labels very difficult to remove compared to previous orders ++
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Apolline C.
Rating: 2 out of 5
following a purchase from 17/06/2025
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
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Response from Petit-Fernand
Hello Apolline,

Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Pancaro C.
Rating: 4 out of 5
following a purchase from 13/06/2025
Order arrived in a timely manner and well finished. This is not the first time I purchase these items (iron-on labels and bags with name print). The only flaw of the bags is that the print tends to get damaged even on a delicate wash, perhaps it should be made less "thick".
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Response from Petit-Fernand
I thank you from the bottom of my heart, Chiara!
Chiara, Petit-Fernand