The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Problem was rectified but wrong name on labels were sent out firstly. Ordered a boys name, girls arrived. Had to wait again. Prob wouldn't recommend
Response from Petit-Fernand
Hi Sue,
We're truly sorry for the mix-up with your order. We did our best to make it right by sending a corrected set as quickly as possible. Thank you so much for your patience and understanding — it means a lot to us!
Chiara, Petit-Fernand
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Noémie P.
Rating: 2 out of 5
following a purchase from 24/03/2025
Half of the labels do not peel off well at all. Sometimes it is even impossible to detach them from their backing.
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Response from Petit-Fernand
Hello Noémie,
Your labels should indeed come off easily from your notebook. To assist you with the issue you are experiencing, our team has just contacted you 😊
Have a nice day,
C-MonEtiquette
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Lucy F.
Rating: 4 out of 5
following a purchase from 14/03/2025
Great stickers!
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France F.
Rating: 2 out of 5
following a purchase from 16/03/2025
The duffel bag is much smaller than the one shown in the photos.
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Response from Petit-Fernand
Hello France,
We are sorry that our bag does not fully meet your satisfaction.
The dimensions of our products are available on our website to help you better visualize the final result.
We regret that this information was not sufficient for you😔
Have a nice day,
C-MonEtiquette
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AMELIE P.
Rating: 2 out of 5
following a purchase from 19/03/2025
The labels are very nice, but on the practical side, it remains to be reviewed: it is not easy to detach them from the support. Pieces of the plastic film remain stuck to the label.
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Response from Petit-Fernand
Hello Amélie,
Thank you for sharing your feedback. We have just contacted you to assist you.
Your labels should not be difficult to remove from their supports 😊
Have a nice day,
C-MonEtiquette
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Dominique K.
Rating: 4 out of 5
following a purchase from 19/03/2025
Effective
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Dominique P.
Rating: 4 out of 5
following a purchase from 17/03/2025
Very satisfied
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Davina K.
Rating: 2 out of 5
following a purchase from 03/03/2025
Unfortunately, many stickers were not really peelable, and when you tried to do so, they broke. I found that very disappointing.
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Response from Petit-Fernand
Good day,
C
COLLEONI L.
Rating: 4 out of 5
following a purchase from 06/03/2025
Order received with a few days delay but overall I am satisfied.
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Response from Petit-Fernand
We appreciate your feedback and are happy that you are satisfied with your purchase, Laura! 🙌
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Chantelle D.
Rating: 2 out of 5
following a purchase from 04/03/2025
I don't know if there was a mistake with my stickers, but some are of very poor quality and color.
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Response from Petit-Fernand
Hello Chantelle,
Our customer service has just contacted you.
We are here to help you!
Have a good day,
Camille Petit-Fernand
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Florence L.
Rating: 2 out of 5
following a purchase from 13/03/2025
0 : Font too small
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Response from Petit-Fernand
1 : Hello Florence,
We are sorry that the rendering of your labels does not meet your expectations.
We do everything on our site to allow you to visualize the final result.
It is with regret that we note that in your case this has not been sufficient 😔
We remain available if needed.
Have a nice day,
C-MonEtiquette
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Sonia J.
Rating: 4 out of 5
following a purchase from 02/03/2025
Everything was correct except that the color of the label was not exactly what I expected; I ordered red and it was more of a bright orange. Other than that, everything was fine.
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Jennifer T.
Rating: 4 out of 5
following a purchase from 12/03/2025
Perfect. Labels that hold very well.
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Liliana S.
Rating: 4 out of 5
following a purchase from 11/03/2025
Satisfied with the received labels, they stick perfectly on most materials, a bit long delivery...
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Angelique S.
Rating: 2 out of 5
following a purchase from 11/03/2025
I'm so disappointed, the little cherries are starting to fade! I love the concept but really for the price I'm disgusted! I've only washed it by hand 3 times and without rubbing the outside. If I had known, I wouldn't have bought it! It's a shame because I love your site.
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Response from Petit-Fernand
Hello Angélique,
The quality of our products is essential to us. Therefore, the illustrations on your water bottle should not fade as you describe.
To assist you in this situation, our customer service has just contacted you!
Have a nice day,
Camille C-MonEtiquette
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Johannes S.
Rating: 4 out of 5
following a purchase from 25/02/2025
very nice, colorful and above all practical thing - not only for children but also for older people/home residents, where items need to be marked. The labels stick very well to objects. Unfortunately, the adhesive labels intended for clothing do not hold up well in the wash, they slip or fall off. For clothing, it is better to only order the iron-on labels. Otherwise, nice products and fast delivery.
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Response from Petit-Fernand
Good day,
P
Paola L.
Rating: 4 out of 5
following a purchase from 10/03/2025
Thank you
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Isabella G.
Rating: 4 out of 5
following a purchase from 28/02/2025
High quality labels and a wide choice of fonts and designs.
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Response from Petit-Fernand
Dear Isabella,
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Ria B.
Rating: 4 out of 5
following a purchase from 25/02/2025
Nice labels, stick well after washing.
Response from Petit-Fernand
Dear Ria, thank you for your positive feedback! We're delighted to hear that you appreciate our labels and their durability after washing. If you have any further suggestions or needs, please feel free to reach out.
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Romain V.
Rating: 4 out of 5
following a purchase from 04/03/2025
Very good quality product. Delivery time a bit longer than announced.
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Mirjam S.
Rating: 4 out of 5
following a purchase from 25/02/2025
The stickers do not come off the foil very well.
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Yannick T.
Rating: 2 out of 5
following a purchase from 06/03/2025
This is the 2nd time I order personalized mugs for my grandchildren. Completely satisfied upon receiving the first one, but that's not the case this time. The screen printing is partially flawed. The end of the design is blistered and I don't think it will withstand washing, and I regret it because this site seemed safe and serious to me. Fast shipping, careful packaging.
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Response from Petit-Fernand
Hello Yannick,
Thank you for taking the time to give us feedback!
We are sincerely sorry to hear about this manufacturing defect. It is not normal for the result of your order to be as you described.
To assist you, we have just contacted you 😊
Have a nice day,
Camille C-MonEtiquette
E
Emily W.
Rating: 4 out of 5
following a purchase from 10/02/2025
Grateful for the customer service team for reviewing my order and sorting for me!
Response from Petit-Fernand
We’re so glad you’re happy with your experience! Thank you for the positive feedback! 🌟
Chiara, Petit-Fernand
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Claudine S.
Rating: 4 out of 5
following a purchase from 04/03/2025
Great!
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Florence B.
Rating: 4 out of 5
following a purchase from 04/03/2025
The purchase met my expectations.
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Céline D.
Rating: 2 out of 5
following a purchase from 03/03/2025
The labels are pretty, but those meant to withstand washing came off after the first wash at 30 degrees. Disappointed.
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Response from Petit-Fernand
Hello Céline,
Thank you for sharing this information with us. Your iron-on labels should not come off like that after washing.
In order to understand what might have happened and offer you a solution, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Diamantine A.
Rating: 4 out of 5
following a purchase from 02/03/2025
Satisfied
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Response from Petit-Fernand
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with your experience on our C-Monetiquette site. Please let us know if you have any suggestions to help us achieve our top rating!
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Gabriele S.
Rating: 2 out of 5
following a purchase from 20/02/2025
Everything was ok, but too expensive for further orders.
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Response from Petit-Fernand
Good morning,
Thank you for your feedback.
We offer special offers very regularly in order to limit costs.
Have a nice day,
Customer service EsIstMeins
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Melanie G.
Rating: 2 out of 5
following a purchase from 18/02/2025
It took a very long time to receive the order. The labels are very difficult to remove from the foil and tear. Very unfortunate, I will not be ordering again
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Response from Petit-Fernand
Good day,
S
Sylvie K.
Rating: 4 out of 5
following a purchase from 27/02/2025
Very good
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Anne cecile B.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good long-term hold. Pencil labels a little too wide for good adhesion. A shame to have to cut them off.
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claude W.
Rating: 4 out of 5
following a purchase from 22/02/2025
Order processed quickly and product delivered on time.
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Florine S.
Rating: 4 out of 5
following a purchase from 21/02/2025
Top and fast shipping
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Sabina S.
Rating: 2 out of 5
following a purchase from 25/02/2025
I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.
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Response from Petit-Fernand
Hello Sabina,
We're sorry to read your message.
Our labels are specially designed to withstand repeated washing.
To help you in this situation, we've just got in touch with you! 😊
Have a nice day,
Camille C-MonEtiquette
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Sofie V.
Rating: 4 out of 5
following a purchase from 21/02/2025
Good quality
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clara G.
Rating: 4 out of 5
following a purchase from 23/02/2025
Satisfactory order. However, the labels do not come off easily. It's pretty hard to get children to take responsibility with this product :) Apart from that, the labels do their job!
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Céline P.
Rating: 4 out of 5
following a purchase from 19/02/2025
Very good!
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Marie-Sophie J.
Rating: 2 out of 5
following a purchase from 21/02/2025
The inscription ' n ' ' is not representative of what I received letters too large compared to the model
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Response from Petit-Fernand
Hello Marie-Sophie,
Thank you for your feedback, it's very important to us.
We try to make the visual of our site as close as possible to reality. We're sorry if a difference appears on your order...
We'll pass on your message to the relevant department :)
Have a nice day,
Camille C-MonEtiquette
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Anne-Sophie O.
Rating: 4 out of 5
following a purchase from 19/02/2025
Quite complicated to peel off, but otherwise the result is too much
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Stéphanie V.
Rating: 4 out of 5
following a purchase from 19/02/2025
CLEAR
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