Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 700 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Lola R.
Rating: 2 out of 5
I'm very disappointed because I had ordered iron-on labels. They are very easy to put on the garment but unfortunately they don't hold at all. After just 2 washes, the labels are already starting to peel off and are barely holding on. I'm really disappointed.
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Response from Petit-Fernand
Hello, We're sorry to read your message. Our iron-on labels are designed to last over time. It is therefore not normal for them to come off when washed. Unfortunately, we do not have sufficient information to contact you. We invite you to contact our customer service so that they can help you. Have a nice day, Camille C-MonEtiquette
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Jboo128
Rating: 4 out of 5
Easy to order from, cute options but labels are too long If there was a shorter label option that would be great for younger kids. Name tag doesn't always fit on the clothing label and I have to trim it (and trim the cute image too which is a shame!)
Response from Petit-Fernand
Hi! Thanks for the awesome feedback! We're thrilled to have happy customers like you! ?? All the best, Chiara, Petit-Fernand
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Maddalena
Rating: 4 out of 5
All good with the labels but a little long shipping.
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Response from Petit-Fernand
Good morning Maddalena, We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Yo
Rating: 4 out of 5
Delighted, everything great
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Response from Petit-Fernand
Hi, Thank you for sharing your opinion! Your comments are important to us 🥰. Have a nice day, Camille Petit-Fernand
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Sonia
Rating: 4 out of 5
Excellent product. Nice graphics. Irons easily and after many washes it does not come off or ruin the lettering.
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Response from Petit-Fernand
Hi Sonia!!! Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Chiara, Petit-Fernand
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Tiziana
Rating: 4 out of 5
First order unfortunately not arrived, customer service very fast and helpful in resolving the inconvenience. They sent my order back to me
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Response from Petit-Fernand
Hi Tiziana!!! Your feedback made our day! Thank you for your support! ?? Regards, Chiara, Petit-Fernand
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Christine D.
Rating: 4 out of 5
Simple order, top product, perfect reception
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Giulia C.
Rating: 4 out of 5
Labels not yet used but arrival on time, via registered mail, in 3 days. Personalized gift for mom and baby, appreciated for distinguishing one's 'belongings' at daycare. Also useful for schools for older children to identify their items. Clear and simple site. Other stickers within the package are also given as gifts. Discounts also often present.
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Response from Petit-Fernand
Hi Julia! We are so happy to hear what you think of us! We thank you for being part of our family! ?? Affectionately, Chiara, Petit-Fernand
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Lucia T.
Rating: 4 out of 5
Labels for children's clothing do not stick as strongly as before. I'm sorry, but the label comes off during washing.
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Response from Petit-Fernand
Hello, thank you for your comment. We will contact you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Sai M.
Rating: 4 out of 5
Very cute, customizable and wash-resistant adhesive clothing labels.
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Response from Petit-Fernand
Good morning Simona, Thank you for such a positive review! ?? It is a real pleasure to know that you had a good experience with us. Best regards, Chiara, Petit-Fernand
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Magali V.
Rating: 4 out of 5
Beautiful! I use it to mark all my children's little things...and even my own :)
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Maddie
Rating: 4 out of 5
The labels are great, but you'd have to be able to choose the size, because on baby clothes the label takes up a lot of space. I'm happy with my kit, which contains a number of super-practical models.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Ilona
Rating: 4 out of 5
Great stickers to label our family's things with names. They look good and are easy to create.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Erika
Rating: 2 out of 5
Labels to be attached to garment wash tags, or to be attached to the label that sits behind the neck of garments, should be smaller and horizontally. And have a more malleable material. Thanks
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Response from Petit-Fernand
Dear Erika, Thank you very much for your suggestion! ?? We will take it into consideration to further improve our products. Our customer service team will contact you shortly to get more information about it and to assist you in the best way possible. Clare, Petit-Fernand
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Invité
Rating: 4 out of 5
quality products, excellent assortment
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Response from Petit-Fernand
Good morning! We sincerely thank you for your kind words! We are happy to hear that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Dilmann
Rating: 4 out of 5
Top bottles!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Aida
Rating: 2 out of 5
They made a mistake in my order, did not answer the customer service phone and after a while they called me back. They sent me the labels again but without further delay and without offering a shipment to my home, only to the pick up point.
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Response from Petit-Fernand
Hello, We deeply regret the error in your order and the inconvenience caused. We understand how frustrating the situation must have been, especially with the lack of initial response. We apologize for the delays and for not being able to offer a more convenient shipping solution. We take your comments into consideration to improve our service in the future. We remain at your disposal for any further questions or problems you may have. Best regards, Chiara, Petit-Fernand
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Martino V.
Rating: 4 out of 5
I was very satisfied the first time so I ordered again; the products good, durable and original; placing the order is a breeze the site straightforward and simple.
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Response from Petit-Fernand
Buongirno Vanessa, Your support inspires us every day! We thank you for your kind words! ?? Cordially, Chiara, Petit-Fernand
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Patricia O.
Rating: 4 out of 5
Practical, pretty labels, but will they stand up to washing over time? To be seen!
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Response from Petit-Fernand
Hello, Thank you very much for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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Sabine F.
Rating: 4 out of 5
Always ordered for years. Always satisfied. For both children. This is the first time that the shoe stickers in a slipper have not held well or hardly at all. Hope nothing has changed? Everything else as always top
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Andrea
Rating: 4 out of 5
Beautifully designed stickers. The delivery came within the time frame stated.
Response from Petit-Fernand
Hi Andrea, We're glad to know you had a great experience! Thank you for choosing us! ?? Chiara, Petit-Fernand
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Denise
Rating: 4 out of 5
Recommended!!! I followed the advice of other moms and I am happy. Definitely they are good, practical and convenient. You can customize the labels in every aspect, size, fonts, colors, pictures The site is well managed: simple, clear and comprehensive. One star less for what concerns the timing (they got a little delayed ) and because one of the clothing labels came off only on the third wash.
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Response from Petit-Fernand
Good morning Denise, Your review fills us with joy! Thank you for the feedback! ?? Chiara, Petit-Fernand
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Marta
Rating: 4 out of 5
Fast and intuitive service
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Response from Petit-Fernand
Thank you very much for your kind words, we are delighted that you enjoyed it! Chiara, Petit-Fernand
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Mirande M.
Rating: 4 out of 5
First time I sent my labels, I received those from another person, I made a complaint explaining the situation. I got a reply quickly and received the new labels quickly too.
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Response from Petit-Fernand
Hello, Thank you for your comment, we're always here to help! Have a nice day, Elise, C-MonEtiquette
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Eva
Rating: 4 out of 5
The labels arrived perfectly. They are nice, however now I think they are smaller, I would like them to be a little bigger so I can put the child's two last names, or 1 last name + phone number.
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Response from Petit-Fernand
Hi, your feedback has made our day! Thank you for your support! Regards, Chiara, Petit-Fernand
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Isii B.
Rating: 2 out of 5
Unfortunately, the stickers do not stick to the clothing as advertised and described on the page. Too bad for this amount.
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Response from Petit-Fernand
Hello, we are very sorry that our products are causing you problems. We have just contacted you to help you. Have a nice day, Elise, EsIstMeins
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Brigitte H.
Rating: 4 out of 5
Perfect... I didn't know before.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Cristina
Rating: 2 out of 5
I always have some problem... Either they don't get to me right... or they make a mistake with the labels. In this case, I wasn't the one who was harmed; they sent me the labels I ordered plus another envelope in my name with labels of another boy or girl...
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Response from Petit-Fernand
Hi Cristina, We hope your labels are to your liking. As for the labels received along with yours, we apologize, they have already been resent. Have a nice day, Camille Petit-Fernand
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Anna D.
Rating: 4 out of 5
After an initial non-delivery of the gear, customer service was absolutely effective in offering me assistance and ensuring the proper and subsequent reshipment of the goods
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Response from Petit-Fernand
Hi Anna!!! Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Chiara, Petit-Fernand
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Af
Rating: 4 out of 5
Great products
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Response from Petit-Fernand
Hello ! We sincerely thank you for your kind words! We are happy to know that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Nadine L.
Rating: 4 out of 5
This is the 2nd time I've had labels made for my son. It's a pity, however, that I didn't have the option of writing his first name in white as I did on the 1st order, as this choice doesn't seem to exist any more! Production and delivery are very fast and the price is not excessive.
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Response from Petit-Fernand
Hello, thank you for your feedback. Since you chose a light background color for your labels, the bench as writing was not possible. Otherwise, your labels would have been illegible. ?? Have a nice day, Elise, C-MonEtiquette
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Funari P.
Rating: 4 out of 5
Very good material. Good performance and very nice to look at.
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Response from Petit-Fernand
Hi Paola!!! It means a lot to us to know that you are happy with our service! ?? Best wishes, Chiara, Petit-Fernand
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G.t.
Rating: 4 out of 5
Labels good, but lacked the paper to iron them on (which is usually included). The material of the ironing ones is different than last year, but so far it seems to resist washing and the dryer just as well.
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Response from Petit-Fernand
Thank you for the positive feedback! We are always striving to improve. ?? Clare, Petit-Fernand
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Olivier C.
Rating: 4 out of 5
very satisfied with my practical and useful order
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Response from Petit-Fernand
Hello, Thank you so much for your feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Jeanne
Rating: 4 out of 5
Plenty of choices and a great time talking with my son to create his ideal visual!
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Response from Petit-Fernand
Hello, We're delighted that your son was able to personalize his visual to his taste. ?? Have a nice day, Elise, C-MonEtiquette
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Isajoly
Rating: 4 out of 5
It's a good experience to have a personalized label to make it easier to find your child's things when you pick them up from nursery or school.
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Le C.
Rating: 4 out of 5
Thank you very much
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Lena
Rating: 4 out of 5
Unfortunately, one of two bottles was leaking. Customer service responded quickly and sent us a new bottle cap straight away. Now nothing is leaking any more. I hope it stays that way
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Response from Petit-Fernand
Hello, we are always here to help you in the best possible way. Have a nice day, Elise, EsIstMeins
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C.
Rating: 4 out of 5
The products I purchased are great, good quality, beautiful and practical, but the shipping service through SEUR, a horror. It has taken me a month to ship, a month! and in the end I had to do it again from scratch because my product was left in limbo. The rest, perfect.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us your feedback. We are delighted to see that our products meet your expectations. We regret, however, that the delivery was difficult. See you soon for your next order! Have a nice day, Elise, Petit-Fernand
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Manuel
Rating: 4 out of 5
Lots of choice Excellent quality of labels Thank you!
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Response from Petit-Fernand
Good morning Michela, Your review really makes us happy! Thank you from the bottom of our hearts! ?? Chiara, Petit-Fernand