Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Great products, we've already ordered several times only problem, with the rain, a bubble wrap would have been better as the pages were a bit folded and damp.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to put some glitter in our eyes! ?? Please don't hesitate to contact us so that we can find a solution for you. Have a nice day, Elise, C-MonEtiquette
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Galli M.
Rating: 4 out of 5
Fast delivery.
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Response from Petit-Fernand
Good morning Michela! We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Carolina S.
Rating: 4 out of 5
Labels as pictured and durable
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Tomasi A.
Rating: 4 out of 5
Very beautiful and durable stickers
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Andre
Rating: 2 out of 5
Always bought from here. But this time the quality of the iron on labels is different, not nearly as good as previous years (first started buying in 2018). They even look different as there is more of a sheen, suffice to say they didn't stay on the clothing for long. First wash and they started to peel off.
Response from Petit-Fernand
Hello, Thank you for reaching out to us! Our customer service team will contact you shortly to assist you. Best regards, Chiara Petit-Fernand
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Locatelli L.
Rating: 2 out of 5
The product is great but the service is bad. For the second time, for the second order, my purchase was not delivered and I had to ask for a second shipment
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Response from Petit-Fernand
Dear Luke, We are truly sorry for the negative experience you had with our service. We understand how frustrating it can be to deal with delivery delays, and we would like to assure you that this situation is not our fault. To try to remedy this, we have already sent you a new order at no charge. We hope that this time everything will go smoothly and that the product can reach you as soon as possible. We thank you for your patience and understanding. If you have any further questions or need assistance, please do not hesitate to contact us. Chiara, Petit-Fernand
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Giovanna P.
Rating: 4 out of 5
The product ordered matched the description and met my expectations. A little bit long waiting time
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Enigma
Rating: 4 out of 5
Great products and great customer service. Unfortunately having purchased in the early school term the shipping was delayed about two weeks.
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Valentina S.
Rating: 4 out of 5
Really helpful, attentive and supportive customer service/post sales!!! We had some problems with delivery, but we were always supported and found a solution in our favor. Super recommended!
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Miss L.
Rating: 4 out of 5
Great product as described. Lots of designs to choose from. Delivery took a long time but was within the window advised.
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La S.
Rating: 4 out of 5
Shipping times and modes to be improved. Customer service answers not too relevant.
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Nadine D.
Rating: 4 out of 5
Quick delivery, easy to place in linen and well explained.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Laura
Rating: 4 out of 5
Very cute to well made stickers! Detailed and simple sticker booklet and explanation! Shipping a little slow...
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Aditya A.
Rating: 4 out of 5
Product is great but delivery not
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are a French company and delivery times can sometimes be longer. Nevertheless, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Laure M.
Rating: 2 out of 5
Nice labels but they don't stick... in any case they don't hold on my son's comforter, I have to put 1 label back on after each wash. Maybe I didn't see the iron-on label tab, which is a shame because they might have been more effective than the stick-on labels. Otherwise, they're very pretty.
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Response from Petit-Fernand
Hello, Thank you for your comment. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Anna
Rating: 4 out of 5
All good, but considering that the delivery time is one week, you have to take your time.
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Geoffrey V.
Rating: 4 out of 5
Quality labels in terms of printing, delivery time a little longer than expected of 2 days, this is not a tragedy, I recommend the site and I would place new orders.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're sorry that delivery took longer than expected. Have a nice day, Elise, C-MonEtiquette
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Théo M.
Rating: 4 out of 5
The products are excellent!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Slu
Rating: 4 out of 5
The labels, already bought 3 years ago for her sister, are of good quality, the only thing that disappointed me a bit is that this time there were no stickers of the various animals as gifts. There were only stickers with names and that's all ??
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Guyader C.
Rating: 4 out of 5
Labels ordered through an offer. The choice of personalization is great. Quality seems good. We'll have to see over time, with washing, how it behaves. I haven't tested everything yet.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Paula
Rating: 4 out of 5
fast shipping and everything perfect. thank you
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback. We are delighted that you liked your order and that you received it quickly. Have a nice day, Elise, Petit-Fernand
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Gérard V.
Rating: 4 out of 5
Received the labels fairly quickly, very happy
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Giorgia
Rating: 4 out of 5
Speed in delivery time and quality of products received very high. only suggestion provide the ability to ship to "pickup points"
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Alessandra
Rating: 4 out of 5
Very durable object labels, even dishwasher safe; some disappointment on shoe labels that have much less grip than 5 years ago.
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Alberto
Rating: 4 out of 5
I ordered labels for clothes and objects. Always very good quality. Quick deliveries.
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Estela
Rating: 4 out of 5
I have been buying the labels for clothes for quite some time and I always repeat because I love them. The only thing I don't like is that now they charge shipping costs. Before they were delivered to my mailbox and I didn't have to worry about it, now I have to wait for the courier and working is complicated. I don't understand why if the envelope arrives in the mailbox, they don't leave it there, besides having to pay the shipping costs, I don't like this system.
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Response from Petit-Fernand
Hello, your opinion is very important to us, thank you for your continued support! Kind regards, Chiara, Petit-Fernand
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Cliente
Rating: 2 out of 5
Concerning the lunch box, I'm disappointed that it's just a sticker stuck on it and that it comes off very easily... A bit expensive for what it is...
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry to see that your item does not meet your expectations. In fact, it's a customizable sticker. Have a nice day, Elise, C-MonEtiquette
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Val
Rating: 2 out of 5
I requested expedited shipping, paid 10 euro , arrived 5 days after purchase. Poor quality, after two washes they either peel off or crack and no longer read. I do not recommend the purchase
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Response from Petit-Fernand
Dear Valentina, We would like to inform you that customer service will get in touch with you shortly. We apologize for the inconvenience. Chiara Petit-Fernand
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Ma?Gorzata S.
Rating: 4 out of 5
Great product, fast delivery and good price
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Esther
Rating: 2 out of 5
They sent me the labels with some with my daughter's name and others with someone else's, then when they sent me the correct ones they sent them to a delivery point that was far away from where I lived, I will not order any more.
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Response from Petit-Fernand
Hello, Thank you very much for your email. First of all, we are sorry for the cancellation of the order. We sent it to the address you confirmed to us, but we are not responsible for the delivery error of the carrier. Please contact the carrier for more information. Have a nice day, Elise, Petit-Fernand
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Lili
Rating: 4 out of 5
Very good label quality
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Virginie
Rating: 4 out of 5
Delighted. Easy delivery and lots of choice and very regular promotions! A slight downside: there are no different sizes of erasable labels, which is a bit of a shame.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! ?? We'll take note of your suggestion. Have a nice day, Elise, C-MonEtiquette
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Km
Rating: 4 out of 5
Does what it promises. Delivery went well. I didn't really like the designs and colors. But the children like it.
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Response from Petit-Fernand
Hello, Please do not hesitate to send us your feedback. It is valuable so that we can improve our products. ?? Have a nice day, Elise, EsIstMeins
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Anabel
Rating: 2 out of 5
They sent it via Mrw to a collection point. Even though I got the email saying it was there, after going 3 times and being told it wasn't there, I was then told it was returned. I wasted a morning talking to Mrw. They said the package had been left at the pickup point and those at the pickup point that they had never received it. I can't waste any more time on this, so I let it go. A pity
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Response from Petit-Fernand
Hello, Unfortunately, we do not have any emails in your name that we can verify. We will contact you for more information. Have a nice day, Elise, Petit-Fernand
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Lola
Rating: 4 out of 5
The courier service was a disaster, but I spoke to Customer Service (Camille) and they sorted it out quickly.
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Response from Petit-Fernand
Hello! It's great to know that we have exceeded your expectations! Thank you for trusting us! ️ Best regards, Chiara, Petit-Fernand
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Lamperti
Rating: 4 out of 5
easy, fast, functional and beautiful!
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Chantepie
Rating: 4 out of 5
Super easy to use
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Hannah
Rating: 4 out of 5
Labels are lovely and would re-order if there was a different dispatch method - shipping took way too long
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Tracy T.
Rating: 4 out of 5
Easy to order. Order matched to request quick delivery
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Natalie
Rating: 4 out of 5
Excellent as always, just postage takes a while. Would prefer to have quicker delivery service
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