The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I ordered a drinking bottle as a gift for my nephew. Unfortunately, the turquoise bottle is much greener and the print more yellowish than shown. As the bottle smells quite chemical and the packaging was clearly damaged, we will probably not be ordering from them again. I would have liked to order a bottle for my niece, but the options for the font color don't match the preferred design either.
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Response from Petit-Fernand
Hello, thank you for your opinion. We kindly ask you to contact us by e-mail so that we can find out more details about this problem. Unfortunately, we have not received a complaint from you by e-mail or telephone. Have a nice day, Elise, EsIstMeins
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Jennifer F.
Rating: 2 out of 5
Shipping too long, I could not track the order: the site gave it delivered but the item arrived after many days
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Response from Petit-Fernand
Good morning Jennifer, Thank you for contacting us and we sincerely apologize for the inconvenience experienced with the shipment of your order. We understand how frustrating it can be to not be able to track your package and wait beyond the expected time frame. We are committed to constantly improving our services and we greatly appreciate your feedback, which will help us avoid similar situations in the future. We thank you for your understanding. Clare, Petit-Fernand
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Sara
Rating: 4 out of 5
The products are of excellent quality and have beautiful, colorful, fun designs! Whether it's a water bottle, a snack holder, a book label, they are all unique, authentic, and custom-made-beautiful for kids! But also for adults! In addition, the customer service is kind, prompt and helpful. Really a great satisfaction every time, congratulations!
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LW
Rating: 4 out of 5
Satisfied overall.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Kerry M.
Rating: 2 out of 5
I was very happy with the stick on clothes labels they have done the job perfectly however the website was advertising order now for an expected delivery date of xxx however having placed my order the previous week and having not received them I thought it was a bit misleading as to how soon you would receive them.
Response from Petit-Fernand
Hello Kerry, We're so sorry about this issue with the estimated delivery dates shown on the website. Thank you for bringing this problem to our attention, I have informed out IT department so they can look into fixing this. Have a wonderful day!
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superconsole
Rating: 4 out of 5
Great patterns and sizes. A little slow on shipping
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Karla P.
Rating: 4 out of 5
Easy process Affordable Came in good time. Only downside is the writing is really tiny
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Stephanie C.
Rating: 4 out of 5
Parcel was delayed in arriving, swift and polite customer service- a new set was sent out immediately. Great quality, great value- will be purchasing again.
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Guest
Rating: 4 out of 5
The product is as I expected. I only had a small misunderstanding with the delivery time, so the product arrived a little late, but this was the fault of the Italian postal service and not the manufacturer.
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Cliente
Rating: 4 out of 5
the customization of the items on the site is super simple and versatile, cute product pack (cotton pouch), and i appreciated the surprise of the stickers included in the shipment. i don't give five stars only because the shipping was slightly slower than expected, but there was no problem
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Megane
Rating: 4 out of 5
Overall satisfied, I do not understand the old labels glued very well and those of my last order, half comes off at the first wash ... (yet the same technique for fusing and the same detergent, etc.) It's a shame to have to do it several times.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted that you are happy with your order. Please do not hesitate to contact us so that we can offer you a solution. Good day, Elise, C-MonEtiquette
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Brunengo E.
Rating: 4 out of 5
Since the order did not arrive on time, the seller immediately took action to prepare the product again and send it back free of charge
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Enne
Rating: 4 out of 5
I have been using these labels since first grade, now my daughter is in fifth grade. In the last two years the quality has deteriorated. Unfortunately, the printing material is no longer of very good quality. I am sorry, continue to be my choice. But the products two years ago were the best. Today I would unfortunately not say the same.
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Elisa T.
Rating: 4 out of 5
delay due to stock shortage after the order was placed but everything was back in order
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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zezette
Rating: 4 out of 5
The delivery was a little long, but otherwise everything was top-notch: product quality and price.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're sorry that delivery took longer than expected. Have a nice day, Elise, C-MonEtiquette
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Olivia R.
Rating: 4 out of 5
Very easy to put on clothes
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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ANNAMARIA I.
Rating: 4 out of 5
I ordered the object labels and the product is great. Every year I make the assortment for my daughter and it never disappoints !!!!
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Annalisa P.
Rating: 4 out of 5
Good service
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Fede
Rating: 4 out of 5
I order school labels here all the time and always find them outstanding! The colors are vibrant and the labels are super durable, including the thermo-adhesive ones. Highly recommended! Only downside: shipping, without additional charges, is a little slow!
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Marie-Laure Rochette
Rating: 4 out of 5
Thanks to Gémo's partner offer, I was able to discover the site. Very satisfied with my order. Fast, good quality labels. I'm thinking of placing another order if necessary.
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Danielle S.
Rating: 2 out of 5
Stickers come off in the wash
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LETICIA GA
Rating: 4 out of 5
Although the vast majority of the items I purchased in this purchase meet expectations, the tupper lunch box for my daughter is not completely airtight and leaks liquids. Had I known I would have looked for other options.
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Marion
Rating: 2 out of 5
The labels are nice and easy to put on, but the problem is that they don't stick after washing in the washing machine. I did follow the instructions for sticking them on, however, and even waited more than 24 hours before putting the clothes in the washing machine.
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A.
Rating: 2 out of 5
Faulty stitching. Considering the price, I'm disappointed.
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Stephanie
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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Lyanne Ahumada Ebratt
Rating: 4 out of 5
Top labels!!! The labels are great! they hold up to washing on clothes and objects, thank you! next time I'll buy more iron-on clothes they are beautiful and very easy to put on The personalized water bottles are very beautiful (my 3 year old daughter loves it) however her engraved name faded quite quickly, as well as some drawings (2 weeks of lessons)
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mlle deborah Mateus
Rating: 4 out of 5
I made two orders for my son. The labels are as shown in the photos, delivery is fast. The quality is good and holds up well to washing. I would recommend
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Stefania
Rating: 4 out of 5
Not the fastest delivery time, but great tracking information and service
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Nathaly Houben
Rating: 4 out of 5
Easy to use. Practical, as it comes in a range of sizes and for a variety of uses.
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Cassandra jmz
Rating: 4 out of 5
Au top juste j'aimeraisai aimerai que le nom de famille soit plus gros que le nom Car c'est l'inverse
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Invité
Rating: 4 out of 5
Excellence in school clothing stickers
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Aurelie
Rating: 4 out of 5
Great labels. First time ordering and I'm delighted. The only thing is that I should have done 2 lines instead of one long one because I would have glued them more easily on the labels.
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ShérazadeB
Rating: 4 out of 5
Good labels, it's a shame that on some the writing was really small when you do it via the link you don't get that impression that the writing is small. I already knew about them and the labels are really great and useful and very good quality.
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Esther
Rating: 4 out of 5
Very satisfied with the quality, the only downside is the 10-day delay in receiving the product, which is a shame!
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Elodie CANNOU
Rating: 4 out of 5
Quality and pretty products! Lots of choice, which is appreciated. Only downside this time, delivery a little long.
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Fabrizia
Rating: 4 out of 5
The stickers are of excellent workmanship, even the print rendering is simulated correctly. Used for pencils, markers and pencil case. The hold is very good! I will definitely buy them again.
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valentina S.
Rating: 4 out of 5
I have been buying them for years, both to iron and to stick on objects, they are good
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Sb
Rating: 4 out of 5
This is the second time I've placed an order. I'm always so pleased with the quality, and the variety of colors and emoji are a real asset.
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Vanessa Limier
Rating: 4 out of 5
I discovered with my sister who had an offer and for me it's really very interesting because my daughter had to take all her things each time and frankly it's nickel nothing to say it does not move I'm too happy
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Claudia P.
Rating: 2 out of 5
wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
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