Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 700 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Shirley L.
Rating: 4 out of 5
The products seem to be of good quality and very beautiful. I will probably use this site again for labels for my son or another bag.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Isabelle P.
Rating: 4 out of 5
Order lead time longer than expected.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Nc
Rating: 4 out of 5
Very good , shipping a little long.
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Debora D.
Rating: 4 out of 5
The labels are well made, stick well and do not come off. Delivery was made on time.
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Rio
Rating: 4 out of 5
fast delivery and practical for children
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Sokhna
Rating: 4 out of 5
Very satisfied with the quality and design
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Ehk
Rating: 4 out of 5
Excellent after-sales service!
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Jenny
Rating: 4 out of 5
I think the stickers are great, they hold very well as far as I can tell so far and my daughter loves them.
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Response from Petit-Fernand
Hello, thank you for your comment. ?? Have a nice day, Elise, EsIstMeins
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Marian
Rating: 4 out of 5
Fast and good service
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Response from Petit-Fernand
Hi, your feedback has made our day! Thank you for your support! Regards, Chiara, Petit-Fernand
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Pam B.
Rating: 4 out of 5
Simple to order, plenty of choice. Took about 10 days to arrive.
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Invité
Rating: 2 out of 5
It arrived very late, later than indicated on the order.
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Response from Petit-Fernand
Hello, We are sorry for the delay in delivery. However, we hope you like our products ! Good day, Camille Petit-Fernand
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Charlotte B.
Rating: 2 out of 5
I used to order labels for my children every year, but this year I'm disappointed with the delivery. It was billed (a not inconsiderable price for a simple envelope) and not delivered to the requested collection point, but to the other end of the neighboring town.
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Response from Petit-Fernand
Hello, thank you for your feedback. You have opted for delivery to a relay point, which is indeed charged 3.90 . We are sorry that Chronopost did not deliver it to the desired location. Please contact them for more information. Have a nice day, Elise, C-MonEtiquette
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Agnieszka P.
Rating: 4 out of 5
Very good, only the stickers fall off after a while.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Corinne P.
Rating: 4 out of 5
Nice products and fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Tanja
Rating: 2 out of 5
It took about 3 weeks for the stickers to arrive. School had already started. Too bad.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Fra
Rating: 4 out of 5
I liked the variety of designs and colors. The stickers stick very well to fabrics and objects. On the other hand, I found the pencil stickers less sticky; they peel off to the side.
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Marta
Rating: 4 out of 5
The purchase process went well and the delivery times were good, but the exact delivery date was not clear.
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Maria E.
Rating: 4 out of 5
Easy-to-order products. Untraceable shipping
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De C.
Rating: 4 out of 5
Lacks shipping tracking even in the cheapest version
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Federica D.
Rating: 4 out of 5
The labels are really strong and durable, beautiful colors and lovely designs. Unic or "but", I have been ordering labels for several years and it would be nice to find some seasonal themes and a few more patterns .
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Safia S.
Rating: 2 out of 5
I find that the labels stick badly sorry
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about this inconvenience concerning your order. We have just contacted you so that we can provide you with a solution. Have a nice day, Elise, C-MonEtiquette
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Aureline N.
Rating: 4 out of 5
Good quality labels and fast shipping. Too bad I didn't get the free sticker in the pouch like another mom (girlfriend) did when we ordered our labels at the same time But I'll keep ordering
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Response from Petit-Fernand
Thank you very much for ordering from us. We're delighted to see that you like your order. We'll be sure to provide you with goodies for your next order. Good day, Elise, C-MonEtiquette
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Manreet K.
Rating: 4 out of 5
Delivery is little bit late. Make delivery little faster then it will be great
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Ophelie S.
Rating: 4 out of 5
Pretty, high-quality labels I've been buying them for almost 5 years now!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Nelly C.
Rating: 2 out of 5
Label too small ... difficult to hold after several washes ... disappointing
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about this inconvenience concerning your order. We have just contacted you so that we can provide you with a solution. Have a nice day, Elise, C-MonEtiquette
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Rossella
Rating: 4 out of 5
I purchased the water bottle to match the snack holder, they are really very nice and look quality. The only flaw is the very strong internal smell of the water bottle, despite having washed it with dish detergent, baking soda and vinegar.
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Mohammadi M.
Rating: 4 out of 5
very nice sticker stickers
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Chicca M.
Rating: 4 out of 5
we had not received the shipment and you promptly arranged for a second shipment!
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Elena R.
Rating: 4 out of 5
I have already purchased and they have nice labels but very distressed customer service who gave me feedback about three days after I wrote in that I did not receive them. They probably had a sales boom in September. They immediately proceeded with the refund. Recommendation.
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Pala V.
Rating: 4 out of 5
The company should improve the delivery time! In my case they were a little long!
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Silvia
Rating: 4 out of 5
I have always ordered from you and have always been fine, but this last order never arrived, it will depend on the courier and not on you, but I did not receive anything. Pleasantly surprised, after this notice, the team of petit Fernand contacted me again to offer to send back my order or receive a refund, I chose to have the order because we have always had a great time with their labels! Thanks to the professionalism and seriousness of the company!
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Response from Petit-Fernand
Good morning Silvia, I am very sorry for the problem you encountered. ?? Our customer service team is ready to contact you to ensure assistance. Chiara, Petit-Fernand
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Karim
Rating: 4 out of 5
Very good labels, easy to stick on and won't move in the wash!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Federica
Rating: 4 out of 5
Excellent products and efficient after-sales service.
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Mira L.
Rating: 2 out of 5
Unfortunately, the delivery took far too long. I was also not informed or kept up to date transparently. I had to ask where the order was. Too bad
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. All customers receive an order confirmation and a shipping confirmation for every order placed with us. Perhaps these emails have crept into your spam folder. Have a nice day, Elise, EsIstMeins
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Alberto V.
Rating: 4 out of 5
Excellent products
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Noel
Rating: 4 out of 5
Great products. Good choice. Website easy to use. Delivery was slow.
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Roberta
Rating: 4 out of 5
My package was lost even though it appeared to be delivered, but promptly my order was reprocessed and arrived at its destination, free of charge.
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Jen
Rating: 4 out of 5
Prompt delivery, simple easy to assemble designs with a sample screen that showed me what the combination I selected looked like. Good stickers that last a whole school year and countless washes yet still easy to remove when we were letting the item go. Sad to see after 2 cycles of purchase that this set didn't contain the usual third page of complimentary stickers. My older child uses it to personalise his things without using a name sticker :(
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Manu
Rating: 4 out of 5
Very disappointed: I placed the order 3 weeks ago and still haven't received the labels. 2 weeks later: customer service sent me the labels again, which this time arrived and just as quickly. They were very kind and available?
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Following your exchanges with our customer service department, your order has been sent again and at our expense to the relay point you selected during the order process. Have a nice day, Elise, C-MonEtiquette
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Sandie M.
Rating: 4 out of 5
Good product. Thank you
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Beautiful day to you, Elise, C-MonEtiquette