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V
Rating: 2 out of 5
The labels do not wash out... I didn't make a claim for an order of 10, I ordered other labels from a competitor.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 773 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersL
Rating: 4 out of 5
always satisfied with the quality of the products! On the other hand, as a good customer, I'm asked to turn the wheel, I get a discount, but I didn't pay attention to it and it was less than the current promotion and I wasn't told about it...too bad!
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B
Rating: 2 out of 5
The delivery was a real disaster, they took more than a week, they changed the delivery address unilaterally and then every day they delayed the delivery without any justification. The worst thing is that when I asked for help to solve the problem they did nothing. Finally I had to pick up the package in an unknown office far away from my home.
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V
Rating: 2 out of 5
This isn't the first time I've ordered here. Last year, everything went well, the font was quite small, but the labels held well (some came off, but only after several washes). This year, however, even though the font is slightly larger and more legible, the labels don't stick properly. I often find them and have to systematically check that the clothes are marked before going to the nursery. It's a shame, because the format is practical and the colors pleasant.
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C
Rating: 2 out of 5
Very nice towels, but unfortunately they don't hold up after machine washing - too bad.
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L
Rating: 2 out of 5
Unfortunately the label doesn't stick to the water bottle I brought. And has come off my son's shoes after wearing them. Won't be ordering them again. Found that some of the labels in the washing machine.
L
Rating: 4 out of 5
Had labels for both of my kids starting school. Service is second to none. Labels stay on clothing after multiple washes. Prompt delivery
M
Rating: 2 out of 5
My order never arrived, although the reimbursement was fast and without incident.
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M
Rating: 4 out of 5
Very good product
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T
Rating: 2 out of 5
Disappointed with the delivery time. I paid an extra fee when ordering for fast delivery. Despite the fact that the delivery was supposed to be "express", the time indicated was far exceeded. I therefore paid 5 euros for a shipment that arrived at the timing of a "normal" order.
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L
Rating: 4 out of 5
The quality of the products is always top-notch. I've also had to deal with customer service for problems with deliveries and delivery times. Sometimes my requests were not taken into account, but I always got an answer and I'm satisfied with the return, despite the very long delays (mainly due to the carrier) and the urgency of my order.
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E
Rating: 4 out of 5
Fast service, many colors to choose from, easy to use. Cute labels
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C
Rating: 2 out of 5
Very fast shipping. Nice design, but the labels don't stick, they go in the wash and dryer!
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A
Rating: 4 out of 5
The object labels are great! The only downside is that most of the clothing labels have already fallen off.
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C
Rating: 4 out of 5
The first shipment failed but once I contacted customer service they immediately resent the product which arrived on time.
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A
Rating: 4 out of 5
Very fast delivery and quite satisfied with the product. Very resistant to washing.
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L
Rating: 4 out of 5
The labels are beautiful!!! just as you design them on the web. So far, it stands up well to washing and everyday use. The only thing has been the delay in receiving them.
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A
Rating: 4 out of 5
I'm very satisfied with my purchase, the labels are great to stick on clothes and things for my little loulou's kindergarten, they are top it does not move once stuck I love and I recommend to parents for their children.
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N
Rating: 4 out of 5
Quite a nice experience, thanks to you. Easily customizable labels, well-designed site, maybe a little too much choice of colors and fonts, but very pretty. Shipment a bit long, ordered on Wednesday and received on Friday of the following week. It says up to 8 working days, but I think you're already trying to find a solution.
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A
Rating: 2 out of 5
I order from them every year. Unfortunately this year I was disappointed. Sending the 4 notebooks would have required a more rigid envelope. The package I received was in terrible condition. I had pickup relay problems. We ask customer service for information but they take a long time to reply. We don't understand why there is so much time between dispatch and receipt. In short, this time will probably be the last.
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C
Rating: 4 out of 5
I bought some clothes for my children and got 20 free labels to test out.
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A
Rating: 4 out of 5
The labels are pretty and of good quality, but I find them a little expensive for the quantity. And it's a pity that they only fit on clothing labels... because I cut my labels almost as soon as I receive them!
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A
Rating: 4 out of 5
They have nice colors and stick well.
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B
Rating: 4 out of 5
Delivery a little long Quality label
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A
Rating: 4 out of 5
Overall good experience. I will definitely recommend labels when I need them again. Delivery times are correct. However, regarding deliveries, our village's relay point is not listed on the site. That's a shame.
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L
Rating: 4 out of 5
Just what we needed and the delivery was on time Thank you!
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F
Rating: 2 out of 5
Not very well glued
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F
Rating: 4 out of 5
Foi tudo bem
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L
Rating: 4 out of 5
A little long to receive the labels, but they are very well made.
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C
Rating: 4 out of 5
Fast shipping. Relatively easy to use web site. Clothing labels do not withstand a lot of washing.
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C
Rating: 4 out of 5
Easy to apply
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C
Rating: 4 out of 5
Positive experience for the ease of use of the site and the speed of manufacture and delivery. However, I'm disappointed by the iron-on labels, which don't stick very well and wash out.
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A
Rating: 4 out of 5
I've been ordering from this site for years. I would like to see more design choices to decorate the labels. The only drawback is that the shoe labels last only a month before the packaging is changed.
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E
Rating: 4 out of 5
Wide choice of products for different uses. Already used for my other children and I have renewed the experience.
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Y
Rating: 2 out of 5
I am disappointed because a friend spoke to me and I was happy to order but the order arrived much later than expected, I ordered mainly for the so-called speed but sincerely disappointed. The labels are pretty and useful
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A
Rating: 4 out of 5
The labels are very nice and easy to attach. I can't give 5 stars as Petit Ferdinand uses a delivery system through unreliable points instead of sending to homes. I had a bad experience with the delivery point closest to my home, which I have had to report even to the police. Please make home deliveries at no additional cost.
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D
Rating: 4 out of 5
Delivery is a bit long but the labels are great!
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G
Rating: 4 out of 5
The stickers are just great I am satisfied with the stickers I would order the stickers again and again thank you very much ?
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
A
Rating: 2 out of 5
Fast delivery, but labels come off after 2 washes.
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M
Rating: 2 out of 5
I am now very surprised that one page is missing from my order! I do not have a page with iron-on labels! I checked my order and they were ordered and paid for. But they weren't printed!