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A
Rating: 4 out of 5
Order received very quickly, but has a defect in the cutting area, there is a slight white border on the left side of each label.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2 and 4 stars
Reset filtersQ
Rating: 4 out of 5
Fast shipping Lots of choice Could be a bit cheaper - : 1 delivery error with partial refund but fast.
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P
Rating: 4 out of 5
Fast shipping . labels conform to the order on the site.very good quality self-adhesive labels stick well to clothes even after machine washing TOP
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J
Rating: 4 out of 5
Never delivered! Edit: quick refund with no worries
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please be assured that we have already refunded your purchase in full, as indicated in our previous correspondence. We understand your frustration with delivery times, but unfortunately this is beyond our control. The C-MonEtiquette team
J
Rating: 2 out of 5
Very disappointed, the iron-on labels don't hold. Classical clothing labels too. I am very disappointed
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Response from Petit-Fernand
Hello, We're really sorry to hear that the labels, both the iron-on and the classic ones, didn't meet your expectations. We fully understand your disappointment. We have just contacted you to discuss the situation and find a solution that will suit you. We hope to solve this problem quickly and provide you with all the help you need. The C-MonEtiquette team
C
Rating: 4 out of 5
Nice product, the labels are high-quality, wash-resistant and the design is attractive. The only drawback is that the iron-on labels come off a little when in use. But they're easy to put back on. What disappointed me was that they were sent in a classic paper envelope, and on the day they were delivered, it was raining heavily. Part of the notebook was warped. The labels weren't too badly damaged, but it's a shame for a product like this not to have protection.
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C
Rating: 2 out of 5
The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that
A
Rating: 4 out of 5
Top labels! To be improved the shipping service.
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L
Rating: 4 out of 5
Nice and fast
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C
Rating: 2 out of 5
As the labels arrived 1 week after the start of the school year, despite what was announced on the website, they were useless.
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Response from Petit-Fernand
Hello, We're very sorry that the labels arrived after the start of the school year, despite the deadlines announced on our website. We understand how frustrating this can be. Please note that we are unfortunately not responsible for postal delivery times, which can sometimes vary. The C-MonEtiquette team
T
Rating: 4 out of 5
I have been ordering labels for clothes for a few years now and I have no regrets! Even after machine washing, they remain intact. A 1st for object labels (pens, pencils etc...) it doesn't come off.
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A
Rating: 4 out of 5
Fast delivery
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D
Rating: 4 out of 5
Fast and efficient. Compliant labels.
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M
Rating: 4 out of 5
I placed my first order on this site. It's easy enough to personalize your labels online. Prices are reasonable and delivery fast. I'd recommend it.
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L
Rating: 4 out of 5
Very pretty labels, but self-adhesive clothing labels don't wash well.
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B
Rating: 4 out of 5
Top labels
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L
Rating: 4 out of 5
I have been ordering from c-mon étiquette for years. I am satisfied. Standard delivery takes about a week, but otherwise it's not bad. Maybe try to add some logos for bigger ones like gymnastics or Disney characters.
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L
Rating: 4 out of 5
This is my second order, and I'm delighted. Fast delivery "I'm from Belgium" labels are really good no worries.
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D
Rating: 4 out of 5
Very good! Nice colored labels delivered on time, perfect I recommend
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I
Rating: 4 out of 5
Very good Fast delivery
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R
Rating: 2 out of 5
The pack labels I ordered, there are some where there is only the name and not the first name on it.
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Response from Petit-Fernand
Hello, We're sorry to hear that some of the labels you've received contain only the name and not the first name as requested. Personalization is carried out according to the information provided at the time of ordering, when you filled in the personalization fields. The C-MonEtiquette team
D
Rating: 2 out of 5
Ordered on August 23, still no news.
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Response from Petit-Fernand
Hello, We are sorry for the delay concerning your order of August 23rd. We fully understand your impatience. We have just contacted you to provide you with information on the status of your order and to resolve this situation. The C-MonEtiquette team
E
Rating: 2 out of 5
They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.
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Response from Petit-Fernand
Good morning Emanuela, we are very sorry for your negative experience and understand your disappointment. We would like to remind you that via email we had suggested a return of the labels, but you chose to opt for a refund. We would like to emphasize that delivery problems on the part of the postal service are beyond our control, and we are sincerely sorry that this inconvenience caused you inconvenience. We thank you for your understanding and hope to offer you better service in the future. Good day, Clare, Petit-Fernand
M
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
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E
Rating: 4 out of 5
The labels correspond to the presentation on the site and are of good quality. Fast shipping
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C
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
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A
Rating: 4 out of 5
Good quality labels. They are very pretty and stick well to objects and/or clothing.
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A
Rating: 4 out of 5
Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.
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S
Rating: 4 out of 5
The labels are well presented. So good that I didn't take enough and ordered again for my twins.
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E
Rating: 4 out of 5
Nice stickers which stay on clothes etc but quite hard to get off of the paper they're on, have ruined a few peeling corners etc to get off the booklet.
L
Rating: 4 out of 5
Très très bien
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K
Rating: 4 out of 5
A little pricey for school labels, but good for clothes and fun!
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M
Rating: 4 out of 5
Fast delivery, lacks a bit of design choice for older boys. Top quality labels. Not at all disappointed!
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H
Rating: 4 out of 5
Very practical to put on and use.
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A
Rating: 4 out of 5
I'm quite satisfied with the c-monetiquette labels, but from time to time I have problems: labels that are impossible to detach from their packaging or, on the contrary, peel off. Even the mini-long one isn't always practical for pens or pencils with sides; it doesn't stick well, and gets lost in the washing machine.
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E
Rating: 4 out of 5
I've been ordering here for years, and I'm quite satisfied, but I had a problem this year: the shoe stickers didn't stick well enough...
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L
Rating: 2 out of 5
The delivery was fast but the quality is unfortunately not there because after one day of use the first name is erased. A pity.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are delighted that the delivery was quick, but we are sorry to hear that the quality of the product did not meet your expectations and that the first name faded after one day of use. We must contact you so that we can resolve this problem and offer you a satisfactory solution. The C-MonEtiquette team
G
Rating: 2 out of 5
Beautiful designs. Various choices. Unfortunately poor resistance to washing (30*). Labels peel off too easily.
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Response from Petit-Fernand
Hello, Thank you for your feedback on the design and variety of our labels. We're sorry to hear that the wash resistance was not up to your expectations. We have just contacted you so that we can examine the problem and offer you an appropriate solution. Thank you for your understanding and patience. The C-MonEtiquette team
M
Rating: 4 out of 5
Super intuitive site, delivery on time as indicated.
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F
Rating: 4 out of 5
Satisfied with my purchase Gourd and labels correspond to the description
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