The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
This was my third order and I am always satisfied. The quality is very good and practical. Unfortunately, adhesives for clothing no longer last as long. They come off quickly.
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Response from Petit-Fernand
Hello, Thank you very much for your order at EsIstMeins and your kind review. We are happy to have you in our EsIstMeins family. ?? please do not hesitate to contact us so that we can offer you a solution. Elise, EsIstMeins
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Clara Aubry
Rating: 4 out of 5
Nice labels, not yet used. Fast delivery despite an order error, quickly rectified. Good customer service. I recommend, to be seen over time.
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Sarah
Rating: 4 out of 5
Very pretty labels, but the packaging is problematic. Some labels are damaged by staples. 15 labels are perforated on my order. I hope they stick anyway. Customer service was very responsive.
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Response from Petit-Fernand
Hello Sarah, We're sorry to hear that your labels are damaged. Our customer service has contacted you to find a solution. C-Mon Etiquette
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Ilka V.
Rating: 2 out of 5
Our first order arrived in perfect condition and we loved it. The second order was a school enrollment gift and never arrived at the DPD point. After talking to EsIstMeins on the phone, I thought the problem would be resolved quickly. Now our order is over two weeks late and still nothing has arrived. We are very disappointed.
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Response from Petit-Fernand
Hello, we are sorry that your order has not yet arrived. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Janine H.
Rating: 4 out of 5
I have been ordering the products for 5 years now, always once a year for the new school year ... I am very enthusiastic ... but the 1 star less because the shipping takes very long 2-3 weeks .
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? We are a French company, so delivery may take a little longer. Have a nice day, Elise, EsIstMeins
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Amina Said Ali
Rating: 4 out of 5
2nd order and still satisfied even with last year's I still have them stuck on some clothes
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Invité
Rating: 4 out of 5
Tjs très contente sauve la j'ai bcp de male à décollé les étiquettes vetement sans devoir les abîmer ces dommage j'ai jamais de souci en général et chaque année je commande
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Cristina
Rating: 4 out of 5
I have been very happy with the thermostamped stickers, I have always ordered some on this site.
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Magaly Mariette
Rating: 4 out of 5
Hello, labels received quickly they are very pretty in a small notebook which allows to store them easily.
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Aurelie
Rating: 4 out of 5
Labels delivered quickly despite living in a country bordering France.
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Una clienta satisfecha
Rating: 4 out of 5
Very good presentation, the only thing that took a little while.
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Marin Mor'o
Rating: 4 out of 5
This is the 1st time I've ordered from your site. The result is exactly what I ordered and delivery was fast. The only drawback is the 2-line clothing labels, which are very difficult to remove from the backing and are therefore all corroded when I put them on my clothes.
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F. Z.
Rating: 2 out of 5
Unfortunately, the stickers only arrived after 3 weeks because something went wrong with the shipping.
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Response from Petit-Fernand
Hello, I am very pleased that your order has arrived and hope that you like it! However, we are sorry that you had a bad experience with the post office. Have a nice day, Elise, Customer Service EsIstMeins
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Gemma W.
Rating: 4 out of 5
As always with this company, it was a really easy process to choose the options to create my labels. I also love the presentation of the labels when they arrive in their little book, and always with extra lovely stickers. The only thing that surprises me is that there aren't more options for the little images on the labels. It seems quite a random and limited range. Sometimes the labels are a little difficult to pull off the sheet as they haven't been perfectly cut from the surround. I'll still continue to order all my labels here though as they are very good quality and really do stay put on clothing labels.
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Emma D.
Rating: 4 out of 5
Great customer service and lovely product.
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Béatrice
Rating: 2 out of 5
I didn't receive the stickers I ordered but those of another child. I don't like the fact that my child's name is now circulating somewhere else.
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Response from Petit-Fernand
Hello, we are sorry to hear about this mixed-up order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Nazmiye Alaca
Rating: 4 out of 5
Great, but it's a shame that each label with the child's name doesn't come with a separate notebook, which makes it difficult to give as a gift.
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Yurena Hernández Pérez
Rating: 4 out of 5
The stickers seem to be of good quality, although they took a long time to arrive.
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Fanny
Rating: 2 out of 5
My request to change the label was not taken into account. I made a mistake and quickly sent a request for a change which went unanswered. Too bad
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Response from Petit-Fernand
Hello, We're very sorry, we had indeed made the change to your order, as evidenced by our previous email exchanges. We have just contacted you again to help you. Have a nice day, Camille C-MonEtiquette
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Customer
Rating: 2 out of 5
I order clothes labels every year from you but this year the labels were not cut properly and some of them tested and the others were really hard to rem
Response from Petit-Fernand
Dear Stephanie, Thank you for reaching out to us regarding your order. We understand your frustrations and appreciate your feedback. Regarding the quality concerns you've mentioned, we are sorry to hear that you are experiencing issues. However, we were unable to find any prior complaints linked to your account, which prevented us from addressing this issue sooner. Our customer service team will be in touch with you shortly to discuss this matter and how we can assist you further. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Chiara Petit-Fernand
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Aurélie
Rating: 4 out of 5
Always so satisfied with the products ordered, the customer service is very reactive in case of problem, just TOP!
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Ambre Babski
Rating: 4 out of 5
Loyal to the company since 2017, I will not change, quality labels, I regret that you no longer make the bottles of before. Top quality even after several washes etc.
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Morgane Marteau
Rating: 4 out of 5
Order received quickly. Very good label, very nice.
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Lise
Rating: 4 out of 5
Fast, careful delivery. The gourd seems to be of good quality
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Sonja W.
Rating: 4 out of 5
Very nice and durable stickers. Unfortunately made a mistake with the size, perhaps overlooked the instructions.
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Response from Petit-Fernand
Hello, we are sorry that the size you ordered was not the size you wanted. We still hope that you will be able to use the labels. ??? Have a nice day, Elise, EsIstMeins
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Victoria C.
Rating: 4 out of 5
I would have liked quicker postage but the product is great.
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gwendoline
Rating: 4 out of 5
I'm quite happy I order every year
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Julie Emaille
Rating: 4 out of 5
As described. We'll see over time and with the machines if it holds up.
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Tina A
Rating: 4 out of 5
Gourde is good quality in general, but the personalized stickers get damaged very quickly after only a few hand washes and cotodien use. The sticker for a snack box arrived with lots of bubbles... not very well applied, nor pretty.
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Sabrina SETBEL
Rating: 4 out of 5
Fast delivery. Very good quality labels.
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Cindoch
Rating: 2 out of 5
The labels I received are not what I ordered. They arrived very quickly but I am disappointed.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Our Customer Service has just contacted you by email to help you. Have a nice day, Camille C-MonEtiquette
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Valerie FERTE
Rating: 2 out of 5
All my name and surname labels come off in the wash and stick in the drum of the washing machine.
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Response from Petit-Fernand
Hello Valérie, Thank you for taking the time to leave us your comment. We are very sorry that your labels are coming off after washing. Our Customer Service has just contacted you by e-mail to help you as best we can. Have a nice day, Camille C-MonEtiquette
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Laura NUNEZ
Rating: 2 out of 5
I placed a back-to-school order for the children. It took 10 days for delivery, but I still hadn't received it, so I sent an e-mail. An automatic reply was sent to me at first, giving me 2 options. I chose to return my order. Then another e-mail telling me that my order had left and to wait. But there's still no news of it and no reply from you informing me of the progress of my claim. I understand that we're in the summer, so I'll be patient. Even if I think it might be complicated for me to prepare for my children's return to school.
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Response from Petit-Fernand
Hello Laura, We're sorry to read your message. Our Customer Service department has just contacted you again to help you. In the absence of a return from you, we thought your order had been delivered. Have a nice day, Camile C-MonEtiquette
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Cindy
Rating: 4 out of 5
Convenient, clear and fast, plus a promotional code that I was able to take advantage of. I'll tell everyone about it.
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Elodie
Rating: 4 out of 5
Ordered for several years , Nothing to say perfect .
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Invité
Rating: 4 out of 5
Very practical and resistant to repeated washing. Fast delivery.
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Alexandre Malhiere
Rating: 4 out of 5
Like every year, I place my order and I'm not disappointed.
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Carla Bustelo
Rating: 2 out of 5
The labels/stickers are getting smaller and smaller and they take longer and longer to arrive. I do not know if I will repeat the truth, before they were much better and more quantity and bigger.
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Response from Petit-Fernand
Hello, We vary the sizes of our products to better suit the needs of parents. We are working with the carriers to ensure that the delivery times they advertise are met. We are very sorry for this inconvenience. Good day, Monica Petit-Fernand
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alain mec.
Rating: 4 out of 5
Hello, Despite a malfunction of paypal, which had initially made me give up my wish to buy, I placed an order anyway, because paypal has quickly recovered! I was completely satisfied with the receipt of our order.
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Y.K.
Rating: 4 out of 5
The stickers are very difficult to remove. In some cases, the foil comes off with the rest.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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