Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The water bottles for children are really very pretty and the finish is top-notch, but I'm very disappointed because they're not at all leak-proof enough for children to carry around. My daughter can't leave it in her school bag without risking her notebooks... It's a real shame, especially at this price...
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Mabille
Rating: 4 out of 5
Stable value for money.
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Natalie
Rating: 4 out of 5
Fast response, consumer-friendly problem solving
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Blanchart
Rating: 4 out of 5
It's a great experience because the labels can be customized, they're easy to apply and durable.
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Marie Junillon
Rating: 4 out of 5
Speed and quality
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Yolandade Blas Fernández
Rating: 2 out of 5
I did not receive the labels in the time stated on the order and I received them in a SEUR receiving center that was not the one I had chosen when I made the purchase. And no one notified me of the change. Finally, the package was quite damaged. Unfortunately we will not order anything from here again. I can send photos of what I am referring to
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Response from Petit-Fernand
Hello, We are sorry for this delay in delivery. Regarding your order, we have just contacted you to help you with this situation. Hello, Camille Petit-Fernand
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Merieme Dahmani
Rating: 2 out of 5
Hello I was really disappointed by the low quality of the products I bought once I received them.
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Response from Petit-Fernand
Hello, We are sorry to hear that you are experiencing a problem with your order. Please contact our customer service department as soon as possible and provide us with photos of the problem. This will enable us to better understand the situation and offer you a suitable solution. The C-MonEtiquette team
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Julie Chevalier
Rating: 2 out of 5
Unfortunately I bought a gourd and a lunch box for my son who is starting kindergarten, and they are not suitable for a 3 year old, he can't open his lunch box or his gourd and I have to force him to. At the price I paid for them, I'm sorry.
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Sophie Veiga
Rating: 4 out of 5
Ships on time, perfect labels. A bit expensive though...
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Gianna
Rating: 4 out of 5
Beautiful and practical products, fast shipping
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Julien Gazeau
Rating: 4 out of 5
I find the products to be of high quality. The downside is the delivery time. I think it could be quicker, especially with back-to-school approaching. However, I recommend the site and the products.
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Cyrielle C.
Rating: 2 out of 5
Disappointed with the quality of the products supplied, in particular the iron-on labels (a break that doesn't hold) and the shoe labels, which my 2.5-year-old daughter was able to remove without any problem.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're disappointed with the quality of the labels. We fully understand your frustration and would like to resolve this issue. We will contact you directly to discuss the situation in detail and find a solution that works for you. The C-MonEtiquette team
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Nadia Barnoussi
Rating: 4 out of 5
Good quality but expensive
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Anne-Marie
Rating: 4 out of 5
Good idea, in line with current expectations. Well designed site. Delivery on time. BUT, on the 2nd day, the image application on the gourd was damaged (chip, probably from a small shock).
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Magalim
Rating: 2 out of 5
I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.
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Response from Petit-Fernand
Hello Magali, We find it unusual that you have encountered a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. Please contact our customer service department. We'll be happy to help you find a solution tailored to your needs and offer you the support you need to resolve this situation. The C-MonEtiquette team
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Marina Poppins
Rating: 4 out of 5
Delighted with my purchase. The only downside is that the shoe tags don't hold.
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Lyndsay Keberle
Rating: 4 out of 5
Very good, I'm very happy
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Caroline
Rating: 4 out of 5
I've been ordering from c mon étiquette for 7 years and I've never been disappointed. The labels are dishwasher and washing machine resistant, respectively - top!
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Alyssa Lambert
Rating: 2 out of 5
The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.
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Response from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. We are committed to providing you with the support you need to resolve this issue satisfactorily. The C-MonEtiquette team
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Stefania
Rating: 2 out of 5
I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced a leaking problem with your personalized water bottle. We understand the importance of resolving this problem quickly. We will get back to you as soon as possible to find a suitable solution. The C-MonEtiquette team
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Celine Menargues
Rating: 2 out of 5
I ordered my son's labels on 19/08, to this day I still have nothing. I have not noted any business. I am really not satisfied. Sincerely
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Response from Petit-Fernand
Hello Céline, Your order has been resent due to the non-receipt of the initial shipment. We hope you have received it correctly this time and that you like the products. The C-MonEtiquette team
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Marie Heraud
Rating: 4 out of 5
Sav au top 1st order not received. I was contacted by customer service who arranged for my order to be sent back to me, which arrived just before the start of the new school year, at no extra charge. Thank you, Sav!
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Miriam B.
Rating: 4 out of 5
Product arrived quickly.
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Response from Petit-Fernand
Hello, great, we're delighted! Have a nice day, ? Elise, EsIstMeins
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Danielle H.
Rating: 2 out of 5
The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.
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Pauline Tesson
Rating: 4 out of 5
Fast delivery, TOP labels and water bottles!
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Adeline Rigaud
Rating: 4 out of 5
Perfect for label quality
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Sarah Fleury
Rating: 4 out of 5
Fast and careful delivery, but still rather expensive for labels - what a shame!
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Lauriane
Rating: 4 out of 5
Product sent quickly, easy to use, but the iron-on labels come off after 2 washes, which is a shame.
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Nh
Rating: 2 out of 5
I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.
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Response from Petit-Fernand
Hello, We are sorry to read that you have not yet received your order by the postal service. Our Customer Service department has just contacted you to suggest a solution. Have a nice day, Camille C-MonEtiquette
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Rosine Mendontio
Rating: 4 out of 5
Fast delivery
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Client
Rating: 4 out of 5
easy ordering and correct delivery times
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Natacha Koehler
Rating: 4 out of 5
I received a free trial coupon, paid the 2 Euro delivery charge and here are 20 labels.
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Djienly Yang
Rating: 4 out of 5
Too discreet! Too bad the first name is too small. I'd have preferred a small image and a large first name. The first name isn't very prominent. The aim is to help children quickly find their belongings, backpack and clothes. Having the children see their own first name will avoid having to search too long. Otherwise, it's a good fit and there's plenty of choice in the images.
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Udella F.
Rating: 2 out of 5
Unfortunately, my order never arrived and I am currently waiting for a refund
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Response from Petit-Fernand
Good morning Francesca, we sincerely regret the inconvenience regarding the non-delivery of your order. We have tried our best to assist you by offering two alternative solutions to resolve the situation, including a new shipment. However, we understand your decision to opt for a refund. We would like to clarify that the non-delivery was not due to our error, and we apologize for the inconvenience this has caused. However, we are available for further clarification or to assist you in the future. We thank you for your understanding. Clare, Petit-Fernand
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Kelly B.
Rating: 2 out of 5
Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??
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Jemima O.
Rating: 4 out of 5
I received a poor batch of clothing stickers from this company, however once they were made aware they promptly apologised and sent me a new batch without fault. Really great customer service.
Response from Petit-Fernand
Hi Jemima, Our customer support has sent you an email to try to fix the situation. We hope we can still convince you we are a trustworthy company!
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Sonia
Rating: 4 out of 5
Beautiful labels for objects and clothing. Fast shipping. I think they are a bit lower quality than a few years ago.
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Simone Ö.
Rating: 4 out of 5
The price-performance ratio is great. Very nice stickers that can be customized. Only 1 star deduction for the delivery. I chose express delivery and paid accordingly. Unfortunately, the stickers arrived just as late as with the standard delivery.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that the order arrived late. However, we are pleased that you like the order. Have a nice day, Elise, EsIstMeins
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Customer
Rating: 4 out of 5
Found these quite difficult to get off the backing without damaging the edges. They do work well though.
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Meltem A.
Rating: 2 out of 5
Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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