The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Elena
Rating: 4 out of 5
The bottle looks great and the design also works well! Unfortunately, there are already scratches on our bottle after a very short time, although I don't know where they came from. So apparently there is rapid wear due to minimal contact...
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ?? Have a nice day, Elise, EsIstMeins
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Charline BLT
Rating: 4 out of 5
Very good products, the personalization is very nice and there's plenty of choice. I tested the labels on objects and they are very good. I'm waiting to make the thermal adhesive labels for my 3-month-old son, but the aesthetics are already there. Can't wait to see the quality after washing.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Christelle Krier
Rating: 4 out of 5
Super labels, nice color, easy to read
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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????
Rating: 4 out of 5
Positive point: Super gourd, very beautiful and very practical Negative point: To see with time if the children will not break the system of opening The odor at the arrival is impressive, to wash several times the gourd before use with bleach!
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Response from Petit-Fernand
Hello, Thank you for your review. We take good note of your opinion and forward it to our team. Have a nice day, Elise, C-MonEtiquette
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Claudia
Rating: 4 out of 5
Excellent customer service. A couple of years ago a shipment seemed lost, without making any reports they sent a new order for free and of their own accord. I was very appreciative and this prompted me to place further orders. Quality of products excellent .
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Response from Petit-Fernand
Good morning Claudia, how nice to know that our customer service met your expectations. Thank you for your trust! ?? Chiara, Petit-Fernand
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Céline Rouiller
Rating: 4 out of 5
As every year, delivery on time. However, the post office asked me to confirm the address because it was supposedly false or incomplete. I can't say who's at fault?
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Mme BOURGAUX VALERIE
Rating: 4 out of 5
Sticks well to clothes
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Miriam
Rating: 4 out of 5
I am having problems with the delivery of an order, but I think related to the Post Office. Customer service is impeccable in assistance and quick in response. Despite the inconvenience, which can happen, I remain satisfied.
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Response from Petit-Fernand
Good morning Miriam, your positive comment gratifies us and motivates us to improve more and more. Thank you very much for your kind words! ?? Chiara, Petit-Fernand
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Audrey
Rating: 2 out of 5
Labels wash off...
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Response from Petit-Fernand
Hello Audrey, We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Mme BERTIN Hieu Hanh
Rating: 4 out of 5
Despite costing a little too much for my taste, the labels are very attractive and of good quality. The personalization is a definite plus. I really appreciate receiving them in a well-organized booklet. Very practical! All in all, I'm very satisfied with this first order!
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Séverine G
Rating: 4 out of 5
I took the pack for kindergarten. I really like the shoe labels and the self-adhesive labels. However, I didn't quite understand that this pack included iron-on labels, which wasn't really a choice.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Giulia G.
Rating: 4 out of 5
I have been buying labels for little girls for several years. I use the adhesive ones for clothes and the ones for items. They are cute, super useful and don't come off.
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Response from Petit-Fernand
Good morning Giulia, thank you for sharing your appreciation. We are glad to have satisfied you with our products. ?? Chiara, Petit-Fernand
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Leonora Pop
Rating: 4 out of 5
Very easy to use
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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amanda
Rating: 4 out of 5
I find the concept of self-adhesive labels super practical! I'm just sorry that the labels don't stick directly onto the clothes, because my kids remove the labels from the inside of their clothes, so I stuck them directly onto their clothes anyway, so we'll see ...
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Response from Petit-Fernand
Hello, thank you for your feedback. We do indeed offer iron-on labels that are applied directly to the garment. ?? Have a nice day, Elise, C-MonEtiquette
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Malake
Rating: 4 out of 5
I've been taking them for 2 years this year.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Emilie Chaube
Rating: 4 out of 5
Good product. The label holds well and doesn't wash off when properly applied.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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JULIE TOURNET
Rating: 4 out of 5
Perfect as always
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Delphine Desmet
Rating: 2 out of 5
Envelope in poor condition And long delivery
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Response from Petit-Fernand
Hello, We're sorry to hear about this inconvenience concerning your order. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Adriana
Rating: 4 out of 5
Beautiful brightly colored labels--an extra care in specifying quantities. Otherwise ok
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Response from Petit-Fernand
Good morning Adriana, how nice to know that you liked our products. Thank you for choosing us! ?? Chiara, Petit-Fernand
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Francesca
Rating: 4 out of 5
Customer services very helpful and solved my problem
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Response from Petit-Fernand
Good morning Francesca, we are glad to hear that you are satisfied with our products. Thank you for your kindness! ?? Chiara, Petit-Fernand
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Laure Choulet
Rating: 4 out of 5
Great labels! I loved the ones for the shoes! I like them in booklet form. Very good value for money I think. I received some extra labels that weren't addressed to me, and I couldn't keep track of my order on the website.
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Response from Petit-Fernand
Hello , Thank you very much for your very kind feedback! We're always here to help you in any way we can and hope that these problems won't prevent you from ordering from us again. ?? Have a nice day, Elise, C-MonEtiquette
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Cynthia Trudelle
Rating: 4 out of 5
Wide range of label personalization options. Good quality. Good value for money
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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francoise notin
Rating: 2 out of 5
Product debited although it was out of stock For my part not very sincere way of proceeding not having been warned when placing my order that I would encounter this problem hence numerous exchanges of emails with the sales department .... and in return no gesture for the disappointed customer ..... for a first approach! pity! Sincerely
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Response from Petit-Fernand
Hello, Unless we are mistaken, we notified you as soon as we became aware of the problem. We offered you a commercial gesture, i.e. a refund of the item, which you refused. You therefore decided to maintain your order. Transparency was on our side, but unfortunately there are things we can't anticipate. We are taking action as quickly as possible to inform our customers. Have a nice day, Elise, C-MonEtiquette
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Loïc CM
Rating: 4 out of 5
My son loves to choose the writing style and drawings.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Aline Bouakel
Rating: 4 out of 5
Very fast delivery large selection very happy
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Virginie Bagou
Rating: 4 out of 5
Receipt as indicated and good quality of the labels ordered
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Beautiful day to you, Elise, C-MonEtiquette
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client(e)
Rating: 4 out of 5
Very good except that I aimed a little large for the labels.
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Response from Petit-Fernand
Hello, thank you very much for your very heartfelt feedback! We hope that our different formats will appeal to you in the future. ?? Have a nice day, Elise, C-MonEtiquette
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Cindy
Rating: 4 out of 5
Labels are always top quality Fast delivery, but this is the 2nd time I've received an envelope that's been completely blown up (opened/ripped open). The rigidity of the deliveries needs to be reviewed, because fortunately everything was still present, but the label pockets were damaged (intact labels, that's the most important thing: Phew).
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! We'll be sure to take note of your suggestion? Have a nice day, Elise, C-MonEtiquette
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Julie
Rating: 4 out of 5
I've been ordering from you for 5 years, your products are of excellent quality, always a very nice design and my daughter enjoys choosing them every year!!!!
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Camille Abraham
Rating: 2 out of 5
Delivery incomplete ... I'm missing the main name tags and foot tags.
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Response from Petit-Fernand
Hello Camille, We are very sorry to read your message and apologize for any inconvenience. Our Customer Service department has just contacted you by e-mail to help you find a solution as soon as possible. Have a nice day, Camille C-MonEtiquette
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Audrey Guilbault
Rating: 4 out of 5
The labels are great but I didn't realize when I placed the order that they were too big. I'll only be able to use half of my order.... Too bad, I'll be more careful next time.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Tiphanie Hoff
Rating: 2 out of 5
I chose a gourd color that was not available. Changed the color and nothing. I had to call again because I wasn't receiving anything. I ordered several times from c mon étiquette and these last orders were rather tedious, much to my regret!
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Response from Petit-Fernand
Hello, We are very sorry that your order was out of stock. We did our best to ship your order as quickly as possible and hope that it met your expectations upon receipt. Have a nice day, Camille C-MonEtiquette
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Witter Magalie
Rating: 2 out of 5
Extremely disappointed by the gourds, we used the gourd once, I washed it by hand and the name is already gone.
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Response from Petit-Fernand
Hello, We're sorry to hear about this inconvenience concerning your order. We have just contacted you to help you as best we can. Have a nice day, Elise, C-MonEtiquette
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Caroline GUEZ
Rating: 2 out of 5
Labels not of good quality
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Response from Petit-Fernand
Hello, We are sorry to hear that the quality of our labels does not meet your expectations. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Coralie LAVOYE
Rating: 4 out of 5
Never dissatisfied with product quality. One small downside: I would have liked the option of putting together my own school kit, so I wouldn't have the products I don't use (clothing labels).
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Estelle
Rating: 4 out of 5
Super satisfied I recommend
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Manon
Rating: 2 out of 5
For the lunch box, the personalization is in fact a glued label. We'll have to see if it holds up over time with repeated washing. As for the water bottles, some of the patterns are already starting to wear off.
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you to help you as best we can. Have a nice day, Elise, C-MonEtiquette
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Adeline Jahan
Rating: 4 out of 5
Nickel as usual
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Cassandre
Rating: 4 out of 5
Website, very easy to use. Personally, I bought a personalized water bottle for my son, and I loved the concept of being able to personalize everything. My two-year-old son quickly understood how to open and close it by himself and now takes his bottle everywhere with him. Very fast delivery.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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