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A
Rating: 4 out of 5
Fast and accurate shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 801 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersJ
Rating: 2 out of 5
I was a little disappointed with the quality of the labels on this latest order. Before, the gluing quality was perfect. Here, I can already see the labels coming off the felts before they've even been handled. The design is very nice, but I'm disappointed.
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Response from Petit-Fernand
Hello Johanne, We're sorry to hear about this inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
P
Rating: 2 out of 5
I ordered a snack box and received a gourd! I called you and this time I did receive the box, but without the labels with the child's name that you can stick on his things.... Disappointed...
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Response from Petit-Fernand
Hello Pierrette, We're sorry to hear about your order reversal. Our customer service department has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
P
Rating: 2 out of 5
Quite disappointed with the order Not bad label not usable .. does not detach and when we get the label is damaged so not aesthetic or then adhesive residue around the label . I ordered elsewhere.
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Response from Petit-Fernand
Hello Pauline, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
A
Rating: 4 out of 5
as usual, good quality labels and fast delivery
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S
Rating: 4 out of 5
Long-lasting labels on the various items? The only downside is that it's hard to get an idea of the dimensions. I was surprised by the size when I received it.
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N
Rating: 4 out of 5
Have used the stick on name labels for a few years for my son starting from nursery and now for school. Good quality, reasonable price, delivery times ok. One tiny issue is that some stickers especially ones in corner don't peel off easily and are often unusable.
P
Rating: 2 out of 5
I've used this site 3 times to order labels for my son's clothes. I was delighted the first two times, but much more disappointed with my last order. The removal of the labels was very complicated, I spent a lot of time to remove them. Some labels were damaged in the process, yet I had enough dongles to do it.
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Response from Petit-Fernand
Hello Pauline, We're sorry to hear about the problem with the labels on your order. Our customer service department has contacted you in order to find a solution. C-MonEtiquette customer service
J
Rating: 4 out of 5
Easy ordering, careful delivery and correct delivery time. The product is very beautiful but the sticker of the drawings worry me on the longevity. I'll do as instructed, hand wash and see who lives? Thanks already for your service, the product is very nice.
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A
Rating: 4 out of 5
The good quality of the items and the time it took to receive the parcel, very fast.
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C
Rating: 4 out of 5
I like the quality of the product, but in the pack there are a lot of labels for objects, and for the nursery you need labels for clothes, not for objects.
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M
Rating: 4 out of 5
Good product
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
M
Rating: 4 out of 5
The labels are top-notch and faithful to the photo, even more legible. The clothing labels stick well to the objects to be seen. However, the clothing labels are very small.
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E
Rating: 4 out of 5
I've been ordering from them for a long time. Just disappointed with the first stickers I received. I don't know how to remove them or cut them out. On my 2 packages. Otherwise the rest always top top
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M
Rating: 4 out of 5
The stickers are really good. I was only a little disappointed with my last order because my selection (two children, different motifs) was combined in one booklet. Now I can't give it as a gift.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
G
Rating: 4 out of 5
A little disappointed with the gourd. The straw doesn't stay in place, and you often have to open it to replace it. Not very practical for a 4-year-old. A bit of a shame for the price of the bottle. The bag is great (even if I was expecting a slightly larger size). The labels, as always, are top-notch. And I'm delighted with the lunch/snack box.
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A
Rating: 4 out of 5
Good experience and fast, efficient service
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K
Rating: 4 out of 5
Very effective on the mail Very nice design A little difficult to peel off and the plastic comes off a little But very good on clothes
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L
Rating: 4 out of 5
Top labels, beautiful and good quality
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J
Rating: 4 out of 5
Fast delivery, labels conform to specifications but the quality of the drinking bottles is average: after washing with a soft cloth, the first name letters fade. I'm disappointed with the product.
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M
Rating: 2 out of 5
A very nice gourd that fits the bill. But the straw doesn't fit inside, so I have to look for another solution. Quite disappointed
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Response from Petit-Fernand
Hello Melanie, We're sorry to hear about this problem with your gourd. Our customer service has contacted you in order to find a solution. Have a nice day, C-MonEtiquette Customer Service.
M
Rating: 4 out of 5
Very good quality and very practical
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G
Rating: 4 out of 5
Quick and easy
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E
Rating: 2 out of 5
Delivery time not met. Quality not maintained, as the upper protective film has often peeled off. Customer service only available by email. However, they were quick to write, but not clear. Delivery from France, ...was not apparent.
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Response from Petit-Fernand
Hello, The delivery times are all indicated on our website in our general terms and conditions and also when selecting the delivery methods. There you will also see that our company is based in France. We are very sorry that our products are causing you problems. We have just contacted you. Have a nice day, Elise, EsIstMeins
A
Rating: 4 out of 5
Met my expectations. The labels are just like on the website. I would gladly use it again
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D
Rating: 4 out of 5
A delightful label, practical and qualitative because it's already been used. It's a pity that the length of the text is a little too short to fit the first and last names.
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E
Rating: 4 out of 5
Practical and super-fast to prepare for the first school year
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F
Rating: 4 out of 5
Gift was very well received.
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Response from Petit-Fernand
Hello, thank you very much for your great review. ?? Have a nice day, Elise, EsIstMeins
A
Rating: 4 out of 5
Very easy website. Fast delivery. This is the second year I've ordered and this year I'm disappointed because the labels are very difficult to remove from their backing. It's also a shame that there are no logos for teens and young adults. On the other hand, last year the labels held up very well on the clothes despite a lot of washing.
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D
Rating: 4 out of 5
I ordered some labels for my son and I'm very happy with the fast delivery.
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D
Rating: 4 out of 5
This was my third order and I am always satisfied. The quality is very good and practical. Unfortunately, adhesives for clothing no longer last as long. They come off quickly.
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Response from Petit-Fernand
Hello, Thank you very much for your order at EsIstMeins and your kind review. We are happy to have you in our EsIstMeins family. ?? please do not hesitate to contact us so that we can offer you a solution. Elise, EsIstMeins
C
Rating: 4 out of 5
Nice labels, not yet used. Fast delivery despite an order error, quickly rectified. Good customer service. I recommend, to be seen over time.
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S
Rating: 4 out of 5
Very pretty labels, but the packaging is problematic. Some labels are damaged by staples. 15 labels are perforated on my order. I hope they stick anyway. Customer service was very responsive.
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Response from Petit-Fernand
Hello Sarah, We're sorry to hear that your labels are damaged. Our customer service has contacted you to find a solution. C-Mon Etiquette
I
Rating: 2 out of 5
Our first order arrived in perfect condition and we loved it. The second order was a school enrollment gift and never arrived at the DPD point. After talking to EsIstMeins on the phone, I thought the problem would be resolved quickly. Now our order is over two weeks late and still nothing has arrived. We are very disappointed.
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Response from Petit-Fernand
Hello, we are sorry that your order has not yet arrived. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
J
Rating: 4 out of 5
I have been ordering the products for 5 years now, always once a year for the new school year ... I am very enthusiastic ... but the 1 star less because the shipping takes very long 2-3 weeks .
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? We are a French company, so delivery may take a little longer. Have a nice day, Elise, EsIstMeins
A
Rating: 4 out of 5
2nd order and still satisfied even with last year's I still have them stuck on some clothes
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I
Rating: 4 out of 5
Tjs très contente sauve la j'ai bcp de male à décollé les étiquettes vetement sans devoir les abîmer ces dommage j'ai jamais de souci en général et chaque année je commande
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C
Rating: 4 out of 5
I have been very happy with the thermostamped stickers, I have always ordered some on this site.
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M
Rating: 4 out of 5
Hello, labels received quickly they are very pretty in a small notebook which allows to store them easily.
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A
Rating: 4 out of 5
Labels delivered quickly despite living in a country bordering France.
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