Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 809 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Sandra R.
Rating: 4 out of 5
Lots of choice in label design, which is still very easy to create. Shipping is very fast and the choice of quantities and prices is very good. On the other hand, as I live in a fairly isolated area, I couldn't use the parcel relay option because it was too far away, even though there has been a relay (Mondial Relay) very close to my home for several months now. I regret the lack of choice of relays.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you have enjoyed your order. We take good note of your suggestion concerning the relay points, necessary to the improvement of our delivery service. Good day, Elise, C-MonEtiquette
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Elodie
Rating: 4 out of 5
Always very satisfied with the products, they are good quality and long lasting! Thank you ??????
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Mme Guyon Corinne
Rating: 4 out of 5
The labels are for my grandchildren, I have no opinion at the moment. They're nice, I hope my daughter will like them.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Stéphanie
Rating: 4 out of 5
Good company Top labels
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Nathalie Brebois
Rating: 4 out of 5
Order tracking emails good receipt of what I ordered
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Response from Petit-Fernand
Hello, thank you so much for your heartfelt feedback!?? Beautiful day to you, Elise, C-MonEtiquette
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Manuela Bertin
Rating: 2 out of 5
On 1 straw gourd ordered. The design has already peeled off!
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Response from Petit-Fernand
Hello Manuela, We're sorry to hear that a gourd in your order has a printing defect. Our customer service department has contacted you by e-mail in order to find a solution. Have a nice day, C-MonEtiquette customer service.
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Carine Batisse
Rating: 4 out of 5
I was delighted with my experience c my label the products arrived quickly and are of very good quality.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Donna
Rating: 4 out of 5
Good quality products!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Merry Strullu
Rating: 4 out of 5
Too many labels to customize at the time of purchase. Need to have a single format to stick on different substrates.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Elena
Rating: 4 out of 5
Really very nice labels. Let's see the yield as we stick them on notebooks and books.
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Response from Petit-Fernand
Good morning Elena, a big thank you for your kind words! We are happy that our products are to your liking ?? See you soon! Chiara, Petit-Fernand
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Boscain M.
Rating: 4 out of 5
accurate and fast
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Response from Petit-Fernand
Good morning Michela, thank you very much for the kind words! We are happy to have contributed to your satisfaction ?? See you soon! Chiara, Petit-Fernand
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Mdbp
Rating: 4 out of 5
Very attractive. Exactly match the pre-order simulations. The only downside is that I didn't notice that the labels were very small. But I'm still very satisfied with the products.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Martine Fleurisse
Rating: 4 out of 5
First purchase on this site. I'm going to try them out for my grandson's first day of school.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Ff
Rating: 2 out of 5
Very long delivery times.
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Response from Petit-Fernand
Hello Fanny, We're sorry that La Poste did not deliver your order in the expected time. We have just contacted you in order to help you! A very nice day to you?
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Laetitia
Rating: 4 out of 5
A little disappointed by the quality this time, I've been ordering every summer for a while now and this time the envelope arrived streaked, as did the label pack (certainly due to postal processing). What's more, the labels don't peel off properly, causing sticky little fims around the label which I tried to remove, but the label's glue also came off. Delivery is fast, and so is shipping, but the quality was just a little lower this summer.
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Response from Petit-Fernand
Hello, We're sorry to hear that, we'll contact you to rectify the problem. Have a nice day, Elise, C-MonEtiquette
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Caroline Barbieux
Rating: 4 out of 5
Easy to use site, the rendering simu is invaluable!
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Léanna
Rating: 4 out of 5
The labels are great but the shipping time is long, it was noted 48h I received after 1 week
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Aurelie Varrot
Rating: 4 out of 5
The negative point is that the price is a little high.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! Have a nice day, Elise, C-MonEtiquette
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C.g.
Rating: 4 out of 5
you can't complain;)
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Response from Petit-Fernand
Hello, Thank you very much for your order at EsIstMeins and your nice review. We are delighted to have you in our EsIstMeins family. ?? Elise, EsIstMeins
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Kat
Rating: 4 out of 5
Very nice labels, nothing to say about the order, the only snag I had was on sending the package by post, you pay more than 3 euros in delivery with tracking but the operation is not top!
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! We're very sorry about the delivery problem. Unfortunately, we have no influence over the postal service. ?? Have a nice day, Elise, C-MonEtiquette
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Alex Garcia
Rating: 4 out of 5
Good product, a little late in delivery
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Charlotte W
Rating: 2 out of 5
I haven't had any problems with their products (last year I ordered from them and everything was perfect). I have a big problem with delivery. Avoid chronopost! I placed my order on July 12, it's now July 23 and I still haven't received my order, which was supposed to arrive at a relay point. I called chronopost, my parcel was supposed to be delivered today and I still haven't received anything, delivery is still delayed ... I sent an e-mail to the c mon etiquette site, which offered me a refund or a new shipment directly to my address. I chose the second option. Now I'm waiting to see if I'll receive my parcel ...
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Response from Petit-Fernand
Hello Charlotte, We're sorry to hear that your order didn't go well. We hope that your labels will arrive at the right address this time and that they will be as good as you remember! Thank you for your confidence and loyalty.
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Martine Ozenne
Rating: 4 out of 5
Good product Fast delivery
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Kitty
Rating: 4 out of 5
clear, easy navigation on the website parcel received quickly
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Christelle
Rating: 4 out of 5
Very happy with the result
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Melissa Plumat
Rating: 4 out of 5
The labels are great, as always. This time we ordered the wooden label to hang on the case. I'm a bit disappointed with the print quality.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! Please don't hesitate to let us know any details about the printing that didn't meet your expectations. Have a nice day, Elise, C-MonEtiquette
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Coralie
Rating: 4 out of 5
Second year that pencil labels don't fit
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Beautiful day to you, Elise, C-MonEtiquette
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Coquibus Sylvie
Rating: 4 out of 5
I've been ordering for years and have never had any problems with quality bottles and labels that last over time. This year I wanted to change the model for the bottles, a little disappointed with the design which is different, it looks more like labels stuck on it.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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El
Rating: 4 out of 5
Thank you very much! Saves time and holds up very well
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Carmen
Rating: 4 out of 5
I would like to rectify my previous opinion. I had received the refund but did not realize it. I am sorry for this. Carmen
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Sylvia
Rating: 4 out of 5
2nd order and as satisfied as ever.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Elena
Rating: 4 out of 5
The bottle looks great and the design also works well! Unfortunately, there are already scratches on our bottle after a very short time, although I don't know where they came from. So apparently there is rapid wear due to minimal contact...
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ?? Have a nice day, Elise, EsIstMeins
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Charline Blt
Rating: 4 out of 5
Very good products, the personalization is very nice and there's plenty of choice. I tested the labels on objects and they are very good. I'm waiting to make the thermal adhesive labels for my 3-month-old son, but the aesthetics are already there. Can't wait to see the quality after washing.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Christelle Krier
Rating: 4 out of 5
Super labels, nice color, easy to read
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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????
Rating: 4 out of 5
Positive point: Super gourd, very beautiful and very practical Negative point: To see with time if the children will not break the system of opening The odor at the arrival is impressive, to wash several times the gourd before use with bleach!
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Response from Petit-Fernand
Hello, Thank you for your review. We take good note of your opinion and forward it to our team. Have a nice day, Elise, C-MonEtiquette
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Claudia
Rating: 4 out of 5
Excellent customer service. A couple of years ago a shipment seemed lost, without making any reports they sent a new order for free and of their own accord. I was very appreciative and this prompted me to place further orders. Quality of products excellent .
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Response from Petit-Fernand
Good morning Claudia, how nice to know that our customer service met your expectations. Thank you for your trust! ?? Chiara, Petit-Fernand
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Céline Rouiller
Rating: 4 out of 5
As every year, delivery on time. However, the post office asked me to confirm the address because it was supposedly false or incomplete. I can't say who's at fault?
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Mme Bourgaux Valerie
Rating: 4 out of 5
Sticks well to clothes
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Miriam
Rating: 4 out of 5
I am having problems with the delivery of an order, but I think related to the Post Office. Customer service is impeccable in assistance and quick in response. Despite the inconvenience, which can happen, I remain satisfied.
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Response from Petit-Fernand
Good morning Miriam, your positive comment gratifies us and motivates us to improve more and more. Thank you very much for your kind words! ?? Chiara, Petit-Fernand
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Audrey
Rating: 2 out of 5
Labels wash off...
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Response from Petit-Fernand
Hello Audrey, We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette