The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Contact with customer service very professional and pleasant, quick response and very responsive in case of problems. (I had not received my order and it was sent back to me directly). The delivery time is longer than indicated on the site. The products are very high quality and the visuals are great!
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. Thank you for your loyalty and trust!?? Have a nice day, Elise, C-MonEtiquette
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LB
Rating: 2 out of 5
Delivery time. Lack of clarity about delivery. When will I receive my parcel????
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry that you have not yet received your order. We have just contacted you to propose a solution. Please note that all our delivery times are indicated on our website. Have a nice day,
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gonnet anne-sophie
Rating: 4 out of 5
Fast shipping and good quality
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Stevie Oba
Rating: 2 out of 5
I am disappointed, because until now I have not received the labels, the delivery time was not respected.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry to hear that you have not received your order. Unfortunately, we have no influence over the postal service and therefore cannot be held responsible for any delays in delivery caused by the post office. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
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Vinciane p
Rating: 4 out of 5
The labels are beautiful and the design is up to date. Jen had already ordered them 10 years ago for my son. The only drawback is the delivery time (2 weeks).
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Response from Petit-Fernand
Hello Vinciane, Thank you very much for your positive note. ? We are sorry that the delivery took longer than expected. We wish you a pleasant day. Elise, C-MonEtiquette
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Cel
Rating: 4 out of 5
Very good products, I made several orders and never disappointed. Fast delivery
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Response from Petit-Fernand
Hello Céline, Thank you so much for choosing C-MonEtiquette and for leaving us such positive feedback. It goes straight to our hearts ? Beautiful day to you, Elise, C-MonEtiquette
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Michelle
Rating: 4 out of 5
Great little designs to choose from. Perfect size and good value for money. Delivery time takes a while, but worth the wait!
Response from Petit-Fernand
Hi Michelle, Thank you for sharing you opinion and for choosing Petit-Fernand. We are pleased to read that you are satisfied with our products. Have a nice day ?? Chiara Petit-Fernand
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Olivia Caron
Rating: 4 out of 5
Fast shipping Very pretty model plus gift stickers
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Response from Petit-Fernand
Hello Olivia, Thank you very much for your positive feedback. ?? Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 4 out of 5
Fast delivery. Self-adhesive labels, very practical... But not always easy to detach from the backing
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that you like your order. ?? Have a nice day, Elise, C-MonEtiquette
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Mélanie Hoogewijs
Rating: 2 out of 5
I haven't received my ordered items and still don't know the status of the delivery even though the product was shipped on 04/30/2024.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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client
Rating: 4 out of 5
I still love the products
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Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you in our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Sabine
Rating: 4 out of 5
This is the second time I have ordered the adhesive labels for my daughter's clothes and shoes and I am delighted. The labels stick really well. Even when washing, nothing has ever come off and yet they are so easy to remove if you want to pass the clothes on. Really great, I will order them again and again. The only downside is the delivery time, which is a bit long. But that's complaining on a high level.
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Response from Petit-Fernand
Guten Taf Sabine, thank you very much for your positive review, which is very much appreciated. However, we are sorry that the delivery took longer than expected, but we hope to welcome you back to EsIstMeins soon. Have a nice day, ? Elise, EsIstMeins
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Fàtima
Rating: 4 out of 5
Beautiful designs and a lot of variety. The website is very easy to use.
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Response from Petit-Fernand
Hello, Thank you very much for leaving a comment? We are delighted ! Hello, Camille Petit-Fernand
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Samiie
Rating: 4 out of 5
quick and easy order, products received quickly. a little expensive perhaps. the parcel was quite damaged on receipt (envelope open on one side) but I suppose it's more the post office than your services.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you, despite this postal incident. ?? Have a nice day, Elise, C-MonEtiquette
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cliente
Rating: 4 out of 5
2nd time I've ordered and I'm delighted! Very fast delivery! I had a printing problem that was solved very quickly!
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Sarah
Rating: 4 out of 5
Product as ordered.
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Response from Petit-Fernand
Hello Sara, Thank you so much for your positive feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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I. S.
Rating: 4 out of 5
the choice of labels and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for your purchase from us and your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Barbara S.
Rating: 4 out of 5
They have a wide selection of customizations, the adhesive clothing labels are durable, a little less so the thermoadhesive ones that came off for me. Top the extremely helpful customer service
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Response from Petit-Fernand
Good morning, Thank you very much for your positive comment. We are always here to help you the best we can. ?? I wish you a good day, Elise, Petit-Fernand
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Sally C.
Rating: 4 out of 5
I usually order from you and receive goods in a timely manner but this last order took a markedly long time to arrive, for some reason. Stickers are great as ever, just wanted to flag the long delivery time as having been unusual. Thank you!
Response from Petit-Fernand
Hi, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Wanlin
Rating: 4 out of 5
Very good label quality and rendering. The pack formulas are very practical. Too bad there's no pack without iron-on labels, or the option of creating a fully customizable pack (choice of label shape, number of labels per type, type of labels (iron-on or not).
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. We'll take your suggestion about the packs into account...? Have a nice day, Elise, C-MonEtiquette
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Mary
Rating: 4 out of 5
Everything arrived as ordered, not very fast but this is the Canary Islands and that's the way it goes.
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Response from Petit-Fernand
Hello, Thank you for leaving us a comment. I hope everything is to your liking ! ?? Hello, Camille Petit-Fernand
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Melle CHARLOTTE SEIN
Rating: 4 out of 5
Very good. Corresponds to visualization.
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Response from Petit-Fernand
Hello Charlotte, Thank you so much for your heartfelt feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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Celine Andries
Rating: 2 out of 5
It's hard to say as the order still hasn't arrived. I just hope that the heat-sensitive labels will be more effective than the last order. They went off in the washing machine (despite 30gres) or didn't hold on to the fabric despite the instructions I followed.
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Response from Petit-Fernand
Hello Céline, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Natalia
Rating: 4 out of 5
I like it a lot, the only thing is that it took a long time!
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Response from Petit-Fernand
Hi Natalia, We are sorry that the post office took so long for the delivery. But we are glad you like them ! ?? Good morning, Camille Petit-Fernand
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Anna
Rating: 4 out of 5
Faithful to the description given on the site and fast delivery. This is the 2nd time I've ordered, I'm happy with it.
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Response from Petit-Fernand
Hello Anna, Thank you very much for choosing C-MonEtiquette for your order. We're delighted to have you as part of our little family. ?? Beautiful day to you, Elise, C-MonEtiquette
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Veronica P.
Rating: 4 out of 5
Cute and durable object labels perfect for my babies who always lose everything
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Response from Petit-Fernand
Good morning Veronica, Thank you very much for your trust, we are glad to read your message ?? Good day, Chiara Petit-Fernand
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Noâm
Rating: 2 out of 5
Order delivered quickly, product barely 3 days old and already a letter of my son's first name coming out of the gourd, without having been through the dishwasher or extreme use Shame and disappointment.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're having problems with your gourd. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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Maria
Rating: 4 out of 5
I had a problem with the delivery, because they registered with the same number two orders, but after contacting customer service they solved it and sent me mine.
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Response from Petit-Fernand
Hi Maria, We are here to help you? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Stéphanie
Rating: 4 out of 5
My order took longer than expected to arrive. Customer service kindly suggested a solution, but in the meantime I've received my labels. They are very practical and very pretty. What's more, I got a free sticker for the kids, and they were delighted.
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Response from Petit-Fernand
Hello Stéphanie, Thank you very much for your feedback. We're here to help! Have a nice day, Elise, C-MonEtiquette
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Marie-Paule DUBOIS
Rating: 4 out of 5
Easy label design, wide choice of colors and shapes
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Response from Petit-Fernand
Hello Marie-Paule, Thank you very much for your positive comment. Have a nice day, ? Elise, C-MonEtiquette
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Federica D'Angelo
Rating: 4 out of 5
Hello, I bought for the second time, one year after the first, personalized labels for my two children who go to the nursery, I must say that the product is of good quality and resistant because after many washings of clothes they have not I have never peeled off a label, I am very satisfied. As for the prices, when there are discounts or packages already made, they are certainly practical. I just have one note to make (first it's not their fault) the last order didn't arrive even though I waited a day longer than the estimated delivery date, but I must say they were kind and helpful to catch me up. .order at their expense.
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Response from Petit-Fernand
Hello Federica, Thank you very much for ordering from C-MonEtiquette and for your valuable feedback. Our customer service is always there to help you as best we can! ????? Have a nice day, Elise, C-MonEtiquette
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Sandra S
Rating: 2 out of 5
The parcel arrived late and open
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Response from Petit-Fernand
Hi Sandra, Thank you for leaving us a comment. We are sorry to hear that your envelope arrived opened. We have contacted you to make sure that everything is complete. Good day, Camille Petit-Fernand
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Silvia H.
Rating: 2 out of 5
The delivery exceeded the specified time by several days.
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Response from Petit-Fernand
Hello Silvia, We are sorry to read that the delivery took longer than expected, but we still hope that you like your order. Have a nice day, Elise, EsIstMeins
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Isa Pereira
Rating: 4 out of 5
Superb after-sales service!
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Response from Petit-Fernand
Hello Isabelle, Thank you very much for ordering from C-MonEtiquette. Our customer service is always there to help you in any way we can! ????? Have a nice day, Elise, C-MonEtiquette
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Léna Genot
Rating: 4 out of 5
My order was lost, quick response
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Response from Petit-Fernand
Hello Léna, Thank you very much for choosing us for your order and for leaving us a positive note despite this delivery incident. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Karen G.
Rating: 2 out of 5
Post issue order failed to arrive but due to post. Replacement order was much speedier but arrived after I needed it.
Response from Petit-Fernand
Hi Karen, Thank you for your message, We are very sorry for this delay, and thank you for sharing your feedback. We are glad that you have received the replacement order. Have a lovely day, Chiara Petit-Fernand
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Cindy Michiels
Rating: 2 out of 5
I haven't received them yet. Especially since it was quicker at the beginning of the school year.
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Response from Petit-Fernand
Hello Cindy, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Cindy
Rating: 2 out of 5
Nice design, but the iron-on labels don't hold, one wash at 40 and they come off! Very disappointed!
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Response from Petit-Fernand
Hello Cindy, We're very sorry to hear about this problem with your order. Could you please contact us by phone so that we can look into it together and find a solution for you? Have a nice day, Elise, C-MonEtiquette
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Ryuk
Rating: 4 out of 5
My son is starting kindergarten in September, so he has to label all his little things. I took the kindergarten pack to identify his clothes, shoes, cup, doudou etc.. Super-fast delivery, customizable colors, fonts and the option of adding a little drawing. Really top-notch. I really recommend it.
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Response from Petit-Fernand
Hello, Thank you so much for leaving us a positive note. It means a lot to us to know that the whole family likes the pack. ???? Have a nice day, Elise, C-MonEtiquette
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Manuela F.
Rating: 4 out of 5
Well-built website, clear and effective product presentation
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Response from Petit-Fernand
Good morning Manuela, Thank you for sharing your opinion ?? We are really happy to hear that you are satisfied with your experience with Petit-Fernand. Have a great day, Chiara Petit-Fernand
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