The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
We ordered some name labels from them from them to label my daughter's clothes. The labels look nice and easy to apply and strong in enough to survive the washing machine. My initial order didn't arrive in time, but when I mentioned it to them, they were understanding and sent a new batch to me which I did receive quickly.
Response from Petit-Fernand
Hi Chifamba, Thank you for your positive words, your opinion is important to us! We are glad to read that. Thank you for your trust. Have a nice day?? Chiara Petit-Fernand
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Vanessa M.
Rating: 4 out of 5
The stickers are great! Unfortunately, shipping took a little longer. Therefore 1 star less.
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Response from Petit-Fernand
Hello Vanessa, Thank you very much for your order and your great review, which we are very pleased about. ??? Have a nice day, Elise, EsIstMeins
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Francesca Reche Garcia
Rating: 4 out of 5
They are good, but I thought they were made of leather.
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Response from Petit-Fernand
Hello Francesca, Thank you ? Good morning, Camille Petit-Fernand
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Riya
Rating: 4 out of 5
I ordered stick on name labels for my daughter and they are great.Its just delivery can take bit of a time so need to order well in advance to get them on time.
Response from Petit-Fernand
Hello Riya, We are happy to read your feedback Thank you so much for sharing your opinion?? Have a nice day, Chiara Petit-Fernand
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Jodie B.
Rating: 4 out of 5
Product as described, slow delivery but good quality.
Response from Petit-Fernand
Dear Natalie, Thank you so much for sharing your experience. It makes us happy to have you as customer and to know that you love our sitckers. Have a nice day ?? Chiara Petit-Fernand
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MARIA L.
Rating: 4 out of 5
Very nice labels, however I find it limiting to have to choose one additional design that applies to all in packages of many formats. Give the opportunity to diversify
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Response from Petit-Fernand
Good morning Maria Luisa, Thank you for sharing your experience. I am very happy that you are satisfied with our labels. We also thank you for your advice, your opinion is important. Have a good day ?? Chiara Petit-Fernand
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Family S.
Rating: 4 out of 5
Shipping took a long time, but the stickers are also very good. Clothing labels even stick to the drinking bottle and it has been in the dishwasher several times ;-)
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Response from Petit-Fernand
Hello, thank you very much for choosing EsIstMeins for your order. We are delighted that you like your order. ????? Delivery takes longer than in Germany because we are actually located in France. Have a nice day, Elise, EsIstMeins
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Jill B.
Rating: 4 out of 5
Good product. Labels are a good price and so easy ! No more sewing hundred of names on school uniforms! Purchased drinks container and lunch box . Lovely item but heavy. My 3 yr old Grandson struggled . Had to put away until he is older sadly . So had to repurchase items more suitable. That said .. I Would definitely recommend this company . Label delivery was free and items arrive in a timely manner
Response from Petit-Fernand
Hi Jill, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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Dominique
Rating: 4 out of 5
I love the stickers! The only comment is that it would have been great to receive all the stickers in one booklet, like I did 2 years ago. Instead, I received several booklets, which is not practical (4 booklets for 2 children, one non-stick, one stick)
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Response from Petit-Fernand
Hello Dominique, Thank you for your message, we really appreciate it. ?? Unfortunately, the quantities of labels ordered did not fit into a single booklet. ?? Kind regards, Camille Petit-Fernand
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..
Rating: 2 out of 5
My order has not arrived. Customer Service offered me a new shipment but this one has not arrived either, besides I have to wait the same delivery time as a normal package when I have already waited for it with the first shipment that never arrived, I have waited 20 days for some labels that have never arrived.
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Response from Petit-Fernand
Hello, We are very sorry to hear that the post office did not deliver your order the first time. The shipment we have sent you again at our expense should reach you by the end of this week. Please let us know when it arrives. Good day, Camille Petit-Fernand
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Maria F.
Rating: 4 out of 5
Fast and reliable service so far.
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Response from Petit-Fernand
Hello Maria, Thank you very much for your very positive review, which goes straight to our hearts. ????? Have a nice day, Elise, EsIstMeins
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Aska
Rating: 4 out of 5
All ok..........
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience. Your opinion is important. See you soon? Chiara Petit-Fernand
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Alexia Poggioli
Rating: 4 out of 5
The shipping is fast and the labels are super and pretty .??
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Response from Petit-Fernand
Hello Alexia, Thank you very much for your review, which makes us very happy. See you soon for a new order! Have a nice day, Elise, C-MonEtiquette
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SF
Rating: 4 out of 5
Shipping very long. And the letter arrived broken and opened.
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Response from Petit-Fernand
Hello Sarah, We are sorry that the delivery took longer than expected. We are actually in France, so the delivery is longer than in Germany. We have just contacted you to get more information. Have a nice day, Elise, EsIstMeins
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María Luisa López Hoces
Rating: 4 out of 5
I like these labels because they don't need ironing and they are not customizable, as a complaint I liked the sizes that were there before better than the ones they have now.
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Response from Petit-Fernand
Hello Maria Luisa, Thank you for your loyalty ? Hello, Camille Petit-Fernand
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Karine Pertays
Rating: 4 out of 5
Very fast, very pretty labels, very practical sticky version on clothes.
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Response from Petit-Fernand
Hello Karine, Thank you for trusting us and leaving us a positive review. It means a lot to us. Have a nice day, ???? Elise, C-MonEtiquette
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VA-UK
Rating: 2 out of 5
Great products, but weeks for them to arrive. I since ordered two more sets and have been waiting over a month.
Response from Petit-Fernand
Hi, We are really sorry that your order took a while to arrive. Our customer service is always available to help you. Kind regards, Chiara Petit-Fernand
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PopClient
Rating: 4 out of 5
Never received my order, they replied to my email offering me a new order or a refund, quick response and kind staff! Thank you
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are always here to help you and your satisfaction is our priority. Have a nice day, ? Elise, C-MonEtiquette
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Giada
Rating: 4 out of 5
Order arrived fast and on time
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Response from Petit-Fernand
Good morning Giada, Thank you so much for choosing us for your order and for writing a positive review. We are very pleased with it! ?? Have a great day, Chiara, Petit-Fernand
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Anónimo
Rating: 4 out of 5
Long delivery time
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Response from Petit-Fernand
Hello, We are sorry for this delay in delivery by Correos. We hope that everything is still to your liking :) Good day, Camille Petit-Fernand
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Donia Ben Sliman
Rating: 2 out of 5
Hello, the labels are very nice but it's a shame you didn't put them in a waterproof envelope... the envelope got soaked. The stickers don't stick very well any more and the labels for ironing on clothes, in my opinion, won't be as effective any more. Best regards. Donia Ben Sliman
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Response from Petit-Fernand
Hello Donia, Thank you very much for your feedback. We have tried to contact you by phone and have also sent you an e-mail so that we can suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Kgykgfukkjfryiokhvdfjk
Rating: 4 out of 5
I always order them for my children, I had a problem with my order not arriving, I contacted them and they sent it back super fast and free of charge, I love them.
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Response from Petit-Fernand
Hello, Thank you very much for trusting us ! We are delighted that you like them ? Hello, Camille Petit-Fernand
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Célanie Yvon
Rating: 4 out of 5
Fast, simple and efficient. As much for the personalization as for the reception of the product. I just need to add a few little characters that I find limited, otherwise it's very good.
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Response from Petit-Fernand
Hello Célanie, Thank you very much for your valuable feedback. We'll be sure to take note of your suggestion. ?? Have a nice day, Elise, C-MonEtiquette
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Licia
Rating: 4 out of 5
Punctual and quite fast shipping service. The labels are not what they used to be. They come off after a few washes
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Response from Petit-Fernand
Good morning Licia, Thank you for your message. We are glad you are satisfied with the shipment and service. If you have any further questions about the labels, please do not hesitate to contact our customer service. We are available to help you :) Chiara Petit-Fernand
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Mireille
Rating: 4 out of 5
Hello, I'm sorry I can't track the shipment of my order, it's a shame... If the result is really up to my expectations. Thank you very much.
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Response from Petit-Fernand
Hello Mireille, We're sorry to hear that you're unable to track the progress of your order. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
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MIOT BILLAUX
Rating: 4 out of 5
Excellent, a very pleasant and understanding person on the phone. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We're always here to help you in any way we can. ?? Have a nice day, Elise, C-MonEtiquette
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Mélissa Paternostre
Rating: 2 out of 5
Hello, Regarding the site and payments nothing to report ...? Delivery ok !on time and the delays are very short ?? On the other hand, I've been ordering from you for 3-4 years now +~ and unfortunately I find that the quality of the labels has gone downhill! Already not too much renewal in colors, design And especially what disappointed me, is the quality of printing and textile labels placed on coats end up on the backs of my children! Before, I never had to worry about the labels sticking too much? That's all in good spirit, because I really like your site and would recommend it. Best regards
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Response from Petit-Fernand
Hello Mélissa, Thank you very much for your very constructive feedback. We have just contacted you by phone and e-mail to discuss the details with you. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Alain Tim
Rating: 4 out of 5
Hello I am satisfied with the speed of delivery ... The new label models are not as good as before but still suit me ?? Thanks ? Alain Dilbeek Belgium
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Response from Petit-Fernand
Hello Alain, Thank you very much for your positive review and your suggestion, which we will take note of. Have a nice day, ? Elise, C-MonEtiquette
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Val?rie
Rating: 4 out of 5
I made a mistake. I ordered labels to stick on the clothes and not to iron? Too bad my daughter's leaving Saturday morning, it's too late!
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Response from Petit-Fernand
Hi Valérie, Thank you very much for your feedback. However, we hope that you will be able to use these labels in the future. ?? Have a nice day, Elise, C-MonEtiquette
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Katharina H.
Rating: 4 out of 5
The stickers are very sturdy and very well printed. The different layouts also make them very flexible. Unfortunately, some of the adhesive labels do not stick to every fabric when washed or generally. But this is not always the case.
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Response from Petit-Fernand
Hello Katharina, Thank you for your order and your review. I have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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Ginette in Toulouse
Rating: 4 out of 5
Fast and efficient service. Apparently good quality labels. Time will tell. Thank you.
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Response from Petit-Fernand
Hello Ginette, Thank you for trusting us with your order. We hope you will be completely satisfied with your order. Have a nice day, ? Elise, C-MonEtiquette
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Maude
Rating: 4 out of 5
Very good quality products, delighted with my order. Just a pity that the snack box is difficult to open by my son's little hands (and even a little for me, you need strength in your fingers ^^).
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Response from Petit-Fernand
Hello Maud, Thank you very much for your feedback. We hope you won't have any problems with this box. We're here to help, so please feel free to contact us at any time. Have a nice day, Elise, C-MonEtiquette
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Michelle Harrison
Rating: 2 out of 5
The product WONDERFUL, the delivery service ... I was surprised to find the stickers in the mailbox without an envelope, no wrapping, they were just as they were. It is the 1st time this has happened to me
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Response from Petit-Fernand
Hi Michelle, Thank you for writing to us. We are sorry to hear that Correos delivered your order without the envelope, it has never happened to us before. However we are delighted that our products are to your liking. Thank you for your loyalty ! Good morning, Camille Petit-Fernand
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Alexandra Saychanh
Rating: 4 out of 5
I ordered a personalized water bottle for my daughter. I was very happy to receive it, and was first and foremost impressed by the finish. I found it very high quality! However, it seems that we received a faulty stopper. The after-sales service was very responsive and immediately sent us a new one, which we're waiting for :) Thank you
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Response from Petit-Fernand
Hello Alexandra, Thank you very much for your feedback. We have just contacted you to get more information on this subject. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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NK
Rating: 4 out of 5
The order to Germany went really well.
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Response from Petit-Fernand
Hello Natalie, Thank you very much for your great note, which we are very pleased about. Have a nice day, ? Elise, EsIstMeins
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Manuella
Rating: 4 out of 5
Very happy, fast shipping and very nice labels!
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Response from Petit-Fernand
Hello Manuella, Thank you very much for your positive note which makes us very happy. ?? We wish you a pleasant day. Elise, C-MonEtiquette
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Alexandra Mausen-Bertemes
Rating: 4 out of 5
The website is great. The only downside is that shipping takes a very long time. For our order, we had to wait 10 days!
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Response from Petit-Fernand
Hello Alexandra, Thank you for leaving us a positive review. We're sorry that the shipment took longer than expected, but unfortunately, we have no influence over the post office. ?? However, we hope you are completely satisfied with your order. Have a nice day, Elise, C-MonEtiquette
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Alessia
Rating: 4 out of 5
I have been buying labels from them for a few years now. They should just improve the envelope where they ship that is not rainproof. Otherwise super! ??
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Response from Petit-Fernand
Good morning Alessia, Thank you for sharing your experience. We are happy that you are satisfied with the labels and thank you for your advice. Your opinion is important. See you soon ? Chiara Petit-Fernand
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Tonia ROMANI
Rating: 2 out of 5
The labels don't last more than 3 or 4 washes at 30 degrees and they were put on high steam with the iron...very disappointed?
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Response from Petit-Fernand
Hello Tonia, We're sorry to hear that you're experiencing difficulties with your labels. We've just contacted you for more details. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Angela
Rating: 4 out of 5
Really impressed with this company, I took a risk and it paid off. Unfortunately, the first lot of stickers didn't arrive. But the customer service was excellent, and sorted out sending us some more, for free, without any questions. The actual stickers are lovely, they look exactly like they do online. And have survived a wash so far. Looking forward to seeing how long they last.
Response from Petit-Fernand
Dear Angela, It makes us hapy to read your words. We are glad you are satisfied with the product and customer service! Thank you for your trust! Have a nice day ?? Chiara Petit-Fernand
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