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E
Rating: 4 out of 5
It's easy to choose from among all the beautiful proposals.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 923 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2 and 4 stars
Reset filtersS
Rating: 4 out of 5
Ordered labels for clothes and objects. They're great. Haven't washed the clothes yet, but the labels seem to be holding up well. The labels on the baby bottle are holding up well.
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J
Rating: 4 out of 5
Overall positive experience, shipping was fast and the parcel well protected. However, no telephone response when I try to call customer service, promotional offers that regularly arrive just after I've placed an order, games to get discounts that don't work or don't work any more. It's a shame about that.
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I
Rating: 4 out of 5
Very pretty and good quality. I take off one star because the flower motifs are cut and do not appear entirely on the label, which is a shame.
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C
Rating: 4 out of 5
Very good products, easy to use and do not come off or wash off. Prefer glue-on labels to iron-on labels. ????
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M
Rating: 4 out of 5
Super quality labels, arranged in a handy little leaflet. The only downside was the 9.5 extra charge for a 24-hour delivery, which arrived 5 days later.
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M
Rating: 4 out of 5
To personalize clothing...
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C
Rating: 4 out of 5
To 30.11: I was contacted by customer service who returned a bottle and the two caps very quickly. THANK YOU SO MUCH, but I stand by my opinion that the caps are very difficult to close. This was not the case with my first purchase a few years ago. 31.10 I bought 2 personalized bottles. The 2 have trouble closing at the cap and on 1 of the 2 the personalization is not done correctly and does not hold in some places and this from the 1st day. I had already bought one a few years ago and was happy with it at the time. Now I'm disappointed
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Response from Petit-Fernand
Hello Christelle, We're sorry to hear that your gourd has a defect and that your stoppers are difficult to close. We will contact you in the morning to help you as soon as possible. Have a nice day, Camille C-MonEtiquette
A
Rating: 4 out of 5
The box is perfect and practical The labels are very pretty but it's a shame you can't order the label alone as I had the experience that it was damaged and I had to buy the whole box again.
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E
Rating: 2 out of 5
Hello Not very happy with delivery times. I paid more than 9 for a delivery in 24h00 before 18h00 tonight. I placed my order on 08.11 and in the package tracking it tells me the 10th or 11th. In any case the 24h00 will be exceeded...
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Response from Petit-Fernand
Hello Emamanuel, We are very sorry that Chronopost did not respect the delivery time indicated. Please email us at [email protected] so that we can help you. Have a nice day, Camille C-MonEtiquette
E
Rating: 4 out of 5
They are certainly the best looking and best quality labels but the order always takes longer than they say it does
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Response from Petit-Fernand
Hello Elisa, We are delighted to hear that you like our products :) Good morning, Camille Petit-Fernand
M
Rating: 4 out of 5
Delivery reimbursed following a problem with delivery too late despite payment of express charges and damaged box (even if product intact).
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J
Rating: 4 out of 5
The items are good. However, the clasp on the flask is very hard for a child to close!
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M
Rating: 4 out of 5
Fast delivery
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S
Rating: 4 out of 5
The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.
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N
Rating: 4 out of 5
I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.
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Response from Petit-Fernand
Hello Nuria, It's a pleasure to read your message? Thank you for your confidence ! Good morning, Camille Petit-Fernand
V
Rating: 4 out of 5
I bought a "crèche pack" on the recommendation of our crèche. The labels work perfectly. I have two small regrets: the majority of the labels are iron-on, and when you're a young mother, self-adhesive clothing labels are much more practical. I also find the labels particularly large for clothes for a 4-month-old baby starting nursery. The pack could do with a few improvements. But I have to say that all the labels stick perfectly! Whether on clothes, objects or shoes. We're delighted! Once we've used them all, we'll probably opt for a pack containing only self-adhesive labels for greater convenience and speed.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback and recommendations :) Have a nice day, Camille C-MonEtiquette
M
Rating: 4 out of 5
Very fast and very good and resistant materials
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Response from Petit-Fernand
Good morning, We are delighted that you like them :) Hello, Camille Petit-Fernand
C
Rating: 4 out of 5
Order as requested, but the cap of the bottle stopper is difficult for a child to close... Fast delivery!
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L
Rating: 4 out of 5
I purchased the removable clothing labels and some came right off in the first wash. The other things I purchased instead excellent
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Response from Petit-Fernand
Good morning Laura, thank you for your comment. We are glad you liked our products. Your opinion is important to us. Good day, Chiara Petit-Fernand
J
Rating: 4 out of 5
I loved the labels for their quality and color. They are very well priced and come in a good quantity. I don't give them 5 stars because for my taste they took too long to arrive.
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
A
Rating: 4 out of 5
UPDATE: Very good responsiveness from C Mon étiquette, I'm raising the rating to 4 stars because customer service was efficient in dealing with my problem. I bought 2 water bottle stoppers and both are having trouble closing. My 7-year-old son, and us adults, are also having trouble. It's bad enough that the cap isn't solid (I bought replacement caps, the first one broke after 6 weeks), but if on top of that it's difficult to use, I'm disappointed...
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Response from Petit-Fernand
Hello, We are very sorry about the problem with our caps. We will contact you to help you. Have a nice day, Camille C-MonEtiquette
M
Rating: 4 out of 5
Quality products, exceptional customer service, unfortunately not always in stock so delivery sometimes takes a long time. A pity.
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C
Rating: 4 out of 5
Despite the fact that they misplaced the order by sending me labels with another child's name on them, he made no complaint when I asked for the correct ones
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Response from Petit-Fernand
Buongirno Camilla, thank you for your message. The Petit-Fernand team thanks you for your patience, we are glad we made it up to you by sending you the right labels.
F
Rating: 4 out of 5
Speed.
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L
Rating: 2 out of 5
Product received much too late. Order made well in advance and good received. After a complaint, the order was placed. My daughter was leaving on a school trip on Monday morning. I received the labels on Tuesday :( useless
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Response from Petit-Fernand
Hello Laetithia, We are very sorry for the delay in delivery. We hope, however, that the products meet your expectations. Have a nice day, Camille C-MonEtiquette
M
Rating: 4 out of 5
It looks just the way I wanted it to, perfect for kids.
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A
Rating: 2 out of 5
Unfortunately, the express delivery, which is really very expensive, did not arrive on the promised date. After contacting the company, there has been no reply to date. Very weak.
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Response from Petit-Fernand
Hello, We are sorry that Chronopost has taken longer than expected. But unfortunately we have no control over Chronopost. We have already contacted you to offer you a solution, but we hope you like our labels. ?? We look forward to your feedback. Have a nice day, The EsIstMeins Team
M
Rating: 4 out of 5
Impeccable quality, fast service and immediate response to requests.
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Response from Petit-Fernand
Hello, Thank you for your message! Have a nice day, Camille C-MonEtiquette
M
Rating: 2 out of 5
The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.
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Response from Petit-Fernand
Hello Marine, We are very sorry to read your message. We will contact you to find a solution. Have a nice day, Camille C-MonEtiquette
S
Rating: 4 out of 5
Very large selection, well thought out, practical, quality products. This is not my 1st order. Small downside: the price. The difference between the finished product and the total price. For example, the October promotion advertised 20% off everything. In the end, it covered the cost of delivery. I had the feeling I didn't get any promotion at all, so I was a bit disappointed. It would have been nice to be able to combine the October promotion with the free delivery on minimum orders. Which was 30 (after all)? That said, I recommend it for those who can afford it.
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M
Rating: 4 out of 5
Excellent products, easy to use practical and convenient to use.
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Response from Petit-Fernand
Good morning Maria Luisa, thank you for your positive comment. We are very pleased that you are satisfied with our labels.
D
Rating: 4 out of 5
Excellent products.
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Response from Petit-Fernand
Good morning Daniela, We are glad that you are satisfied with the product we purchased. We thank you for sharing your opinion. Good day, Chiara Petit-Fernad
C
Rating: 4 out of 5
Very responsive. Labels received in less than a week. However, despite our diligence in sticking them on with the iron, some labels come off after washing. You have to iron them again, and so on. In short, we have to make do!
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M
Rating: 4 out of 5
Happy with the purchase and time it was delivered. Considering the fact that my previous purchase was delayed unduly
Response from Petit-Fernand
Hello, We are delighted that your order meets your expectations. Kind regards, Camille Petit-Fernand
I
Rating: 4 out of 5
Beautiful labels, just as I'd chosen. Now we'll see how they stand up to washing!
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L
Rating: 4 out of 5
I had a problem with the delivery of the product, which was delayed more than it should have been, but as soon as I notified the customer service team attended me wonderfully and gave me a very quick solution. I finally received my labels which are very nice and of good quality. In the end it was worth the wait?
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Response from Petit-Fernand
Good morning, Thank you very much for your message. We are glad to hear that everything is to your liking :) We are sorry for this delivery anomaly. Hello, Camille Petit-Fernand
P
Rating: 4 out of 5
The labels are many,I got the pack of 30 and customized them as I wanted most. Easy to use, they are versatile and I labeled all of my son's school supplies
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Response from Petit-Fernand
Good morning Federica, thank you for your positive comment.We are happy that you are satisfied with the product and its quality.
C
Rating: 4 out of 5
Perfect product, the labels after 3 years and several washes are as good as new. This time the delivery was delayed even though I had paid for the urgency.
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Response from Petit-Fernand
Good morning Cristina. Thank you very much for your comment. We are glad that you are satisfied with our product and find it durable.
C
Rating: 4 out of 5
A few stickers did not hold up well
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Response from Petit-Fernand
Hello, Thank you for your order and your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team