The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
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Ferrara S.
Rating: 4 out of 5
following a purchase from 26/10/2025
Everything perfect except for a bit long delivery times.
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Berthelin I.
Rating: 4 out of 5
following a purchase from 05/11/2025
The shipping is very long
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Dominique G.
Rating: 2 out of 5
following a purchase from 04/11/2025
The chosen illustration is barely visible on the labels…
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback. We are sorry to learn that the illustration on your labels does not meet your expectations. Your opinion is valuable and we take it into account to improve our products.
Have a nice day,
Camille C-MonEtiquette
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LUCILLE B.
Rating: 4 out of 5
following a purchase from 04/11/2025
Good
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Isabelle C.
Rating: 4 out of 5
following a purchase from 03/11/2025
Super
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Joséphine D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Great! The font size is a bit too large on the one-line heat transfer label.
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geoffrey B.
Rating: 2 out of 5
following a purchase from 02/11/2025
A bit disappointed to feel the patterns as just a simple label stuck on, especially for the price.
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Response from Petit-Fernand
Hello Geoffrey,
Thank you for your feedback. We are sincerely sorry to hear that the water bottle does not meet your expectations.
Rest assured, the customization of our water bottles is done by printing directly on the product to guarantee you quality products :)
Have a nice day,
Camille C-MonEtiquette
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Anne Marie C.
Rating: 4 out of 5
following a purchase from 01/11/2025
Ras
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Miranda H.
Rating: 2 out of 5
following a purchase from 21/10/2025
Slightly disappointed as the clothing labels came off after only 3 washes, which is definitely not what I got them for!
Response from Petit-Fernand
Hello Miranda,
Thank you for your feedback. We are truly sorry to hear that the clothing labels did not meet your expectations. At Petit-Fernand, we strive for quality and would appreciate the opportunity to make this right for you. Please reach out to our customer service team so we can assist you further. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand
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Pauline C.
Rating: 2 out of 5
following a purchase from 30/10/2025
I received labels from another child in my package
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Response from Petit-Fernand
Hello Pauline,
Thank you for your feedback. We are sorry to hear about this situation and we are committed to resolving it quickly. We have just contacted you by email to provide our assistance. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Marina B.
Rating: 2 out of 5
following a purchase from 30/10/2025
Do not stick
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Response from Petit-Fernand
Hello Marina,
Thank you for your feedback. We are sorry to hear that you have encountered an issue with our products. Your satisfaction is important to us, and we would like to discuss this further to find a solution. For this, we have just sent you an email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Lucia G.
Rating: 2 out of 5
following a purchase from 29/10/2025
The adhesive labels do not mention at any time that they should be stuck on the clothing labels. Disappointed
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Response from Petit-Fernand
Hello Lucia,
Thank you for your feedback. We are sorry that our instructions were not clear. We mention it in our terms of use on our website as well as in our user manuals. Your comment is valuable and we will work to improve our communication regarding the use of the labels. Please do not hesitate to contact us for any questions, we are here to help you.
Have a nice day,
Camille C-MonEtiquette
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Veronique Q.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good
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Beatrice D.
Rating: 4 out of 5
following a purchase from 28/10/2025
Really good products
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Marine C.
Rating: 4 out of 5
following a purchase from 28/10/2025
Thank you! It's a good product and very practical
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Ferrario L.
Rating: 4 out of 5
following a purchase from 17/10/2025
Fast deliveries. Optimal labels for clothing
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Response from Petit-Fernand
Dear Laura,
Thank you for your positive feedback! We are happy that you appreciated the speed of delivery and the quality of our labels. We are committed to always offering the best to our customers.
Best regards,
Giulia Petit-Fernand
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Margaux L.
Rating: 2 out of 5
following a purchase from 25/10/2025
The labels are way too big.
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Response from Petit-Fernand
Hello Margaux,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and helps us improve our products.
We provide the sizes of our labels on our website so you can get an idea of the final result. We are sorry that this was not enough. Please do not hesitate to contact us for any other comments or suggestions.
Have a nice day,
Camille C-MonEtiquette
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Erina C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Simply order and work quickly. Delivery takes a little while but great quality!
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Response from Petit-Fernand
Good day, Erina,
Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Suna K.
Rating: 4 out of 5
following a purchase from 13/10/2025
Good, fast but unfortunately long delivery time
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Response from Petit-Fernand
Good day, Suna,
I am very pleased with your positive review – thank you for sharing your experience with us. We are a French company, so delivery may take longer than expected.
Have a nice day,
Customer Service EsIstMeins
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Edith P.
Rating: 4 out of 5
following a purchase from 23/10/2025
Very good product (iron-on and self-adhesive) Not sure that the self-adhesive labels will last long on the socks ... we'll see
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Bernadette F.
Rating: 2 out of 5
following a purchase from 23/10/2025
I ordered cutlery for my little girls with their first and last names engraved and you can't see the engraving which is tone on tone. Very disappointed especially for the price.
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Response from Petit-Fernand
Hello Bernadette,
Thank you for your feedback and we are sorry to hear that the engraving did not meet your expectations. Your satisfaction is our priority and we take your comment very seriously. You can also send us a photo of the received items so that we can discuss it with you.
Have a nice day,
Camille C-MonEtiquette
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GUINEDOT M.
Rating: 2 out of 5
following a purchase from 22/10/2025
The labels are pretty but disappointed with the quality of the adhesive that doesn't hold! Too bad
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are glad that you like our labels, but we are sorry to hear that you encountered an adhesive problem. Your feedback is valuable and we take it into account to improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Axel C.
Rating: 4 out of 5
following a purchase from 19/10/2025
Order arrived as announced, we have not yet had the opportunity to stick them because the little one does not start school until January 2026!
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Morgane K.
Rating: 2 out of 5
following a purchase from 17/10/2025
The labels did not hold up after washing
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Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations after washing. Your feedback is valuable, for this reason, we have just contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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emilie L.
Rating: 4 out of 5
following a purchase from 15/10/2025
I don't have enough sulfurized paper but otherwise the labels are impeccable.
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Yoni A.
Rating: 4 out of 5
following a purchase from 15/10/2025
I expected a quality fabric
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Caterina M.
Rating: 4 out of 5
following a purchase from 18/09/2025
Excellent
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Fossa F.
Rating: 4 out of 5
following a purchase from 03/10/2025
Great
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Sandrine D.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very satisfied with the iron-on labels. Easy to stick and nice design.
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cecile B.
Rating: 2 out of 5
following a purchase from 12/10/2025
I bought a personalized water bottle for my daughter and was very disappointed with the delivered product. It ultimately turned out to be a water bottle to which about fifteen stickers were added. We could have easily made it ourselves at a much lower price than what we paid on C-Monetiquette. So this will probably be my first and last shopping experience on this site. Have a nice day
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Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.
Have a nice day to you as well.
Camille C-MonEtiquette
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Brontesi L.
Rating: 4 out of 5
following a purchase from 30/09/2025
The thermal adhesive labels do not stick very well, sometimes they need to be reapplied, but they are still better than other labels I have tried!
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Beatrice R.
Rating: 4 out of 5
following a purchase from 06/10/2025
Very fast order and delivery, very happy with the backpack.
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Corinne P.
Rating: 4 out of 5
following a purchase from 06/10/2025
Satisfied
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Pozzerle O.
Rating: 4 out of 5
following a purchase from 21/09/2025
Very good quality, good service
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Silvia A.
Rating: 2 out of 5
following a purchase from 08/09/2025
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
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Response from Petit-Fernand
Good morning Silvia,
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
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Clémence P.
Rating: 4 out of 5
following a purchase from 15/08/2025
Order received as expected. The labels are very practical.
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Myriam D.
Rating: 4 out of 5
following a purchase from 01/10/2025
fast
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Massari C.
Rating: 4 out of 5
following a purchase from 20/09/2025
Beautiful and work perfectly
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Chrystel M.
Rating: 4 out of 5
following a purchase from 30/09/2025
I received my labels super quickly and they match what I ordered. Thank you, I recommend 100% for the weekend.
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