Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 826 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Fiona
Rating: 4 out of 5
Great price! Fast shipping and the stickers stick great. However, the printing could be a bit sharper and there could be more design options. Nevertheless, I would buy some there again next time!
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Response from Petit-Fernand
Good morning, thank you very much for your comment and your opinion and advice. They are very important to us. Have a nice day ?? Chiara EsIstMeins
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Ag
Rating: 4 out of 5
The products are really great to personalize. Unfortunately, I was sent the wrong drinking bottle. Otherwise, my child loves the products.
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Response from Petit-Fernand
Good morning Angela, Thank you for your comment, your opinion is important to us. We are glad that you are satisfied with our products. Have a nice day ?? Chiara EsIstMeins
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Benedetta L.
Rating: 4 out of 5
the order arrived on time and the product seems very good to me, very good quality price. Benedetta
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Response from Petit-Fernand
Good morning Benedetta, Thank you for your comment. We are glad you are satisfied with the product and its quality. Have a good day ?? Chiara Petit-Fernand
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Fabrine B.
Rating: 4 out of 5
Very good quality! Take a while to deliver to England but there's no problem!
Response from Petit-Fernand
Hi Fabrine, That is great. Thank you for sharing your opinion. We are glad that you are satisfied with the quality of our sitcker. Have a nice day ?? Chiara Petit-Fernand
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Teresa Santos
Rating: 4 out of 5
The product is beautiful and of good quality
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Response from Petit-Fernand
Hello Teresa, Thank you very much ? Good morning, Camille Petit-Fernand
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Naichatou Diawara
Rating: 4 out of 5
I like the ease with which the label adheres, it's very practical and easy to use.
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Jessica Guyot
Rating: 4 out of 5
Perfect as always. Just a downside this time on the shipment, I had taken a simple shipment, the letter arrived after more than a week after being notified of its shipment and torn on all part of the side I was lucky. Perhaps you should reinforce your envelopes? Not sure it's your fault though.
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Hyacinthe Digo-Mchindra
Rating: 4 out of 5
Quality labels and fast delivery
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Nadia
Rating: 4 out of 5
I'm very happy with the gourd, it's top quality and the motifs are well flocked. On the other hand, the plastic on top of the snack box is not quality, and the sticker is clearly visible.
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Happy C.
Rating: 4 out of 5
Very nice labels,which so far grandfather found in Italy.
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Response from Petit-Fernand
Good morning, Thank you very much for this positive note, which makes us very happy! ?? We wish you all the best for the holiday season. ?????? Elise, Petit-Fernand
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Manon
Rating: 4 out of 5
Beautiful products, fast delivery.
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Hannah
Rating: 4 out of 5
Good product
Response from Petit-Fernand
Hi Hannah, Many thanks for your words and your trust. We are glad you are satisfied with our products and their quality ?? Have a lovely day! Chiara Petit-Fernand
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Serge Gisonni
Rating: 4 out of 5
Everything is exactly as described
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Marlene Diot
Rating: 4 out of 5
Top-notch, well-made label
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Martina Castanera Berdala
Rating: 4 out of 5
Fast and beautiful product
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Customer
Rating: 4 out of 5
Simple and efficient
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Maria Angeles Gs
Rating: 4 out of 5
This is the second time I order because the first one went very well, I hope this one goes very well. I want them for my mother who is in a nursing home and they are like the first day and are very washed.I will not hesitate to order again,I advise it.
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Response from Petit-Fernand
Hello Maria Angeles, Thank you very much for your confidence ? Hello, Camille Petit-Fernand
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Kunde
Rating: 4 out of 5
Despite an initial incorrect delivery, the replacement delivery reached the recipient as requested.
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Response from Petit-Fernand
Hello Michael, We are pleased to read that your order has arrived safely. We hope you like it very much! Have a great holiday season, ?????? Elise, EsIstMeins
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Sara
Rating: 4 out of 5
Really nice product in graphics and materials, customizable in many ways, live true to the render. Order processed quickly. It would be nice to be able to customize the front face of the ball as well (e.g. Phrase in Italian) and be able to choose from different ribbons.
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Response from Petit-Fernand
Hi, Thank you very much for choosing Petit-Fernand for your order. We are very happy to read your positive feedback and will take note of your suggestion. ?? We will pass it on to the rest of the team. We wish you a happy holiday season. ?????? Elise, Petit-Fernand
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Auré De
Rating: 4 out of 5
Fast delivery. Easy to use website. However, I find the clothing labels too big.
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Elsa
Rating: 4 out of 5
The product ordered corresponds to the one received. Delivery times were respected.
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Jessi
Rating: 2 out of 5
Unfortunately, my 1st order did not arrive. Big praise to the customer service, new ones were sent immediately without any problems! Many thanks for that! Unfortunately, this time they don't live up to their promise. They don't last through the wash even though I follow the instructions exactly and even let them "dry" for 24 hours before wearing them for the first time. Too bad
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Response from Petit-Fernand
Hello Jessi, We are sorry to read that your labels are peeling off. ?? Can you please send us an email and share a picture so that we can offer you a solution? We look forward to your feedback. Have a nice day, ?????? Elise, EsIstMeins
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Jean Pierre
Rating: 4 out of 5
Labels as expected and fast delivery
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Elsa
Rating: 4 out of 5
Fast delivery, but the labels come off easily after washing. It would be great if you could make some with characters that children love, patrol, princess, Disney...
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Martinez I.
Rating: 4 out of 5
Products as described, value for money absolutely consistent super efficient customer service.
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Response from Petit-Fernand
Good morning Ilaria, thank you for sharing your experience. We are glad you are satisfied with our labels and customer service! See you soon for a new order ?? Chiara Petit-Fernand
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Begoña Martínez Álvarez
Rating: 4 out of 5
They handled the order super fast. the adhesive labels for objects do not peel off with use, they give very good results and the ones for clothes are easy to put on and do not peel off with washing.
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Lucia Rp
Rating: 2 out of 5
Everything arrived correctly, Pere took too long to send, it is an aspect that should be improved.
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Response from Petit-Fernand
Hi Lucia, Thank you for your message. We are delighted to hear that you like our products. Regarding the delivery, we are sorry for this delay. We are looking for alternatives so that this does not happen again. Good day, Camille Petit-Fernand
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Rouguiatou Dia
Rating: 4 out of 5
Beautiful label, practical and fast delivery. I recommend
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Ophélie Bouchand
Rating: 2 out of 5
I'm disappointed with the quality of the stoppers on the children's bottles. The stoppers are far too fragile for this age group. I bought two bottles at the end of 2022. The caps broke in March and July, then I bought a new cap which broke in December. After three broken stoppers, I asked customer service if there wasn't another stopper that would fit, since new gourd models exist and replace the old ones! As luck would have it! The answer is no, so I'm left with my broken stoppers on my "old" leaky bottles.
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Response from Petit-Fernand
Hello Ophélie, Thank you for your feedback. We're sorry your plugs broke. We have just contacted you by email to help you. Have a nice day, Camille C-MonEtiquette
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Christiane Perrier
Rating: 4 out of 5
The personalization of the labels is really top-notch, I find them very pretty and easy to read. However, they don't last long (1 quarter for some), especially when they're stuck on a fabric that's not quite smooth and a little elastic, like the looped cotton on the inside of a jogging suit. It's a shame, because this type of garment is very comfortable and practical for a baby learning to walk.
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Lorelle L.
Rating: 4 out of 5
Everything is great - stickers have lasted - quality is great. They're still bright as the day I got them and I wash clothes a lot! The only thing I would ask for is quicker delivery please!! Have recommended to other parents also :)
Response from Petit-Fernand
Hi Lorelle, Thank you very much for sharing your opinion. We are glad that you are satisfied with our product and their quality! Have a lovely day?? Chiara Petit-Fernand
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Evgenia N.
Rating: 4 out of 5
All good except that the stickers are stuck on too firmly (in the booklet). They come off very badly.
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Response from Petit-Fernand
Hello Evgenia, We have contacted you today to offer you a solution. Have a great holiday season, ?????? Elise, ItIsMine
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Valerianne Boix
Rating: 4 out of 5
The site is very good, with a large number of choices for the children to choose from, just one drawback: the labels on some fabrics are too tight.
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Leanaauxchampignons
Rating: 4 out of 5
Fast creation and delivery Fast and efficient customer service Afterwards, I think I'm missing something, because on some garments the self-adhesive labels don't last long :/.
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Georgethomas
Rating: 2 out of 5
The order arrived on December 12th, the day before I sent all my letters without labels because I could not wait any longer. Very slow delivery ?
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Response from Petit-Fernand
Hi George, Thank you for writing to us. We are sorry for this delay on the part of Correos. We are looking for a faster alternative to deliver our products so that this situation does not happen again. Good day, Camille Petit-Fernand
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Margherita L.
Rating: 2 out of 5
Unfortunately, iron-on labels come right off unless very, very firm fabrics are applied. Almost no children's clothing has these features, especially T-shirts and leggings that are used for kindergarten. I ended up only being able to use them for bibs, bed sheets, and a few sweatshirts. Too bad because they are very aesthetically pleasing.
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Response from Petit-Fernand
Dear Margaret, Thank you for sharing your opinion. One of our operators will contact you later today to learn more. Have a good day ?? Chiara Petit-Fernand
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Gwennaelle Dehongher
Rating: 4 out of 5
Easy-to-use site, fast delivery and quality labels.
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Cathy Massange
Rating: 4 out of 5
Top just that I had not read when ordering that these are labels to stick on labels and not directly on the fabric ;-)
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Beatriz Criado
Rating: 2 out of 5
IT TOOK SOOOO LONG TO GET MY ORDER TO ME
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Response from Petit-Fernand
Hello Beatriz, Thank you for writing to us. We are sorry for this delay of delivery by Correos. We hope that everything is still to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
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Cristina R.
Rating: 4 out of 5
I like the functional labels and beautiful graphics
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Response from Petit-Fernand
Good morning Cristina, Thank you for sharing your opinion, We are glad that you are satisfied with your order and that you appreciate the graphics of our labels. Good day, Chiara Petit-Fernand